1. 1.0 INTRODUCTION
    1. 1.1 What is a Kiosk
    2. 1.2 Types of Kiosks
      1. 1.2.1 Advertisement
      2. 1.2.2 Information
      3. 1.2.3 Transactional
  2. 2.0 DESIGNING A KIOSK
    1. 2.1 User Profiles
    2. 2.2 Location Factors
    3. 2.3 Example
      1. 2.3.1 Problem Definition
      2. 2.3.2 Kiosk Goals
      3. 2.3.3 Kiosk Requirements and Functionality
        1. 2.3.3.1 Security and Authentication
        2. 2.3.3.2 Information Mining
        3. 2.3.3.3 Controlled Information Distribution
        4. 2.3.3.4 Interactive Communication
        5. 2.3.3.5 Searching
        6. 2.3.3.6 Filter
        7. 2.3.3.7 Electronic Mail
        8. 2.3.3.8 Transaction Recording
        9. 2.3.3.9 Color Graphics
        10. 2.3.3.10 Video
        11. 2.3.3.11 Audio
      4. 2.3.4 Kiosk Attributes
      5. 2.3.5 Kiosk Constraints
  3. 3.0 BUILDING A KIOSK
    1. 3.1 Base Platform purchased from Dell Computer Corporation
      1. 3.1.1 Hardware
      2. 3.1.2 Software
    2. 3.2 Final System Specifications/Hardware
      1. 3.2.1 Color Touch Screen Monitor
      2. 3.2.3 Audio Card
      3. 3.2.4 Modem
      4. 3.2.5 Network Card
      5. 3.2.6 Speakers
      6. 3.2.7 CD ROM
      7. 3.2.8 Enclosure
    3. 3.3 Software
      1. 3.3.1 The LIST GUI interface
      2. 3.3.2 Windows
      3. 3.3.3 DOS
  4. 4.0 PLATFORMS/OPERATING SYSTEMS
    1. 4.1 DOS/Windows
    2. 4.2 Macintosh
    3. 4.3 UNIX
    4. 4.4 Other
  5. 5.0 COMPONENTS
    1. 5.1 Input Devices
      1. 5.1.1 Touch Screens
        1. 5.1.1.1 Resistive
        2. 5.1.1.2 Capacitive
        3. 5.1.1.3 Surface Acoustic Wave
        4. 5.1.1.4 Infrared
        5. 5.1.1.6 Manufacturers
      2. 5.1.2 Magnetic Card Reader Systems
        1. 5.1.2.1 Manufacturers
      3. 5.1.3 Keyboards
      4. 5.1.4 Pointing Devices
        1. 5.1.4.1 Mice
        2. 5.1.4.2 Trackballs
        3. 5.1.4.3 Other Pointing Devices
      5. 5.1.5 Microphones
      6. 5.1.6 Cameras
    2. 5.2 Output Devices
      1. 5.2.1 Printers
        1. 5.2.1.1 Manufacturers
      2. 5.2.2 Monitors
      3. 5.2.3 Speaker Systems
      4. 5.2.4 Ticket Printer/Encoders
    3. 5.3 Kiosk Enclosures
        1. 5.3.0.1 Manufacturers
    4. 5.4 Proximity Detectors
    5. 5.5 Sound Cards
    6. 5.6 Video Cards
      1. 5.6.1 Output Format
      2. 5.6.2 Capture
      3. 5.6.3 Additional Information
      4. 5.6.4 Platforms
      5. 5.6.5 Compression
    7. 5.7 Storage Devices
      1. 5.7.1 CD-ROM
      2. 5.7.2 Optical Jukebox
    8. 5.8 Uninterruptible Power Supplies
  6. 6.0 SOFTWARE
    1. 6.1 Point of Sale (POS)
      1. 6.1.1 Manufacturers
    2. 6.2 Graphics and Animation
      1. 6.2.1 Model Building
      2. 6.2.2 Surface Attribution
      3. 6.2.3 Animation of Model
      4. 6.2.4 Light Detail
      5. 6.2.5 Rendering
      6. 6.2.6 Making the right choice
    3. 6.3 Video
    4. 6.4 Sound Recording
    5. 6.5 Authoring
  7. 7.0 COMMUNICATIONS
    1. 7.1 Circuit Switched Telephone Connection
    2. 7.2 Packet Switched Networks
      1. 7.2.1 Local Area Networks (LAN)
      2. 7.2.2 Metropolitan Area Networks (MAN)
      3. 7.2.3 Wide Area Networks (WAN)
      4. 7.2.4 Wireless LANs
  8. 8.0 SECURITY
    1. 8.1 Threat Types
      1. 8.1.1 Disclosure of Information
      2. 8.1.2 Violation of Integrity
      3. 8.1.3 Denial of Service
    2. 8.2 Points of Attack
      1. 8.2.1 The User Interface
      2. 8.2.2 The Physical Kiosk
      3. 8.2.3 Kiosk Software
      4. 8.2.4 The Network
      5. 8.2.5 Insiders
      6. 8.2.6 Remote Access
      7. 8.2.7 Fake Kiosks
    3. 8.3 Solutions
      1. 8.3.1 The User Interface
      2. 8.3.2 The Physical Kiosk
      3. 8.3.3 Kiosk Software
      4. 8.3.4 The Network
      5. 8.3.5 Insiders
      6. 8.3.6 Remote Access
      7. 8.3.7 Fake Kiosks
  9. 9.0 KIOSK EVALUATION
    1. 9.1 Acceptance
    2. 9.2 Choice of applications
      1. 9.2.1 Quality of implementation
      2. 9.2.2 Security
      3. 9.2.3 Business case
    3. 9.3 Techniques
      1. 9.3.1 Client feedback
      2. 9.3.2 Automatic tracking
      3. 9.3.3 Manager feedback
  10. 10.0 ACKNOWLEDGMENTS
  11. 11.0 APPENDIX: KIOSK COST
  12. 12.0 BIBLIOGRAPHY