Category Archives: Video Conferencing

Press release – KioWare for Android now supports KioCall!

Editor Note: KioWare has news to share – KioCall is now supported by KioWare for Android!  That means you can use an Android tablet and enclosure and KioWare for Android plus KioCall – and create a video conferencing kiosk for an extremely affordable/low cost.  (Note: KioWare for Windows supports KioCall, as well).  

Quote from KioWare and Laura Miller –  

“By bringing video conferencing to secure Android devices, KioWare for Android with KioCall lowers the barrier to entry for any business that wants to offer video conferencing without spending thousands on a kiosk, enclosure, development, & call system. It’s a game changer in efficiency and accessibility in video conferencing.”  [read the companion article on emergence of telehealth by Laura]

Press Release – Monday, March 6, 2017

KioCallKioWare® has released a new video conferencing product for use with kiosks running KioWare for Android. Version 3.11 of KioWare for Android is also now available, supporting the new KioCall remote video conferencing app.

KioCall KioskKioCall is a new video conferencing product specifically for use on kiosks running KioWare kiosk software.  The new version of KioWare for Android now supports KioCall, enabling easy to configure & deploy kiosk to kiosk – or kiosk to call center – video conferencing. Video conferencing kiosks can add value as a virtual receptionist, remote customer service/sales contact, techical support, doctor/medical contact, and more.

KioCall Kiosk
Click for full size view

KioWare for Android allows users to secure their Android device into a purposed device or kiosk for customer, employee, or public access.  KioWare creates a kiosk environment, setting a start page, custom toolbar, attract mode, and restricting access to only the applications and/or websites allowed. The new KioCall video conferencing app, when used on KioWare for Windows or KioWare for Android, allows kiosk users to initiate or receive video chats with another kiosk, desktop user, or group. Features include queue calling (first available attendant), screen sharing, group calling, and user to user calling.

Version 3.11 of of KioWare for Android (Lite, Basic, & Full with Kiosk Management) has added support for KioCall video conferencing.  Using KioWare for Android on a user kiosk and the KioCall application on a receiving PC, users can add video customer service to any kiosk project.  Via KioWare’s config tool, a call button can easily be added to the kiosk. This allows kiosk users to call a preset user or group and request customer service.  With KioCall, video conferencing is reliable and robust while also extremely inexpensive and requires trivial effort to add to your device.

KioCall works with all KioWare for Windows & KioWare for Android products. KioCall also works for calling independently of KioWare.  KioCall is available via an annual subscription with pre-purchased minute plans based on anticipated usage. View the website for details.

KioWare  for Android Version 3.11 also adds a number of performance improvements.

  • Support has been added for a Scripting ACL to control access to KioWare Javascript functions – a new developer-friendly tool.
  • This version improves the interaction between “Prevent Screen Sleep” & “Screen Schedule” settings
  • Camera image capturing is now an available option from HTML file input
  • When configuring KioWare for Android, options now exist to overwrite the existing settings rather than choosing to merge them into existing settings

Call 717.843.4790 for more information about using video conferencing on your kiosks using KioCall.

Support must be current to upgrade.

For a full description of features added for this and other version of the KioWare product line, view version history.

All of these products are available as a free trial with nag screen. Existing clients have the ability to upgrade.

KioWare has been providing OS, desktop, and browser lockdown security for the kiosk and self-service industry since 2001.




For more information contact Kiosk Industry

KioCall Announced – new video conference kiosk software

KioCallKioWare has added a new video conference kiosk product called KioCall that works with KioWare for Windows to add video conferencing to a kiosk.

Video conferencing (via externally run applications) has been available in the past but never has it been so simple to implement and cost effective to run.

KioCall
Example KioCall video call window. Click for full size

KioWare has also released a new version of KioWare for Windows (version 8.9) with support for KioCall, and the addition of a few new supported devices.

From Jim Kruper President of KioWare, “KioCall is a game changer for adding video conferencing capabilities to your kiosk. With KioCall, video conferencing is reliable and robust while also extremely inexpensive and requires trivial effort to add to your device.”

About KioWare:

KioWare kiosk software secures your application or website on Windows or Android devices, restricting user access to approved behaviors and protecting user and network data.

KioWare is fully customizable and offers solutions ranging from browser lockdown to full server-based kiosk management. From simple out of the box configurations to more complex integrations, KioWare is trusted by developers, IT professionals, marketers, Fortune 100 corporations, and small business owners. The KioWare team is based in York, Pennsylvania, with an office located in Reading, UK. Choose the best KioWare product for your self-service project and download a fully functioning free trial at KioWare.com.

Contact:

Laura Miller

KioWare Kiosk Software

Analytical Design Solutions, Inc.

+1 717 843-4790 x220

lmiller@kioware.com

https://www.kioware.com

Press Release PDF — PR KioWare Windows 8.9 – KioCall




For more information contact Kiosk Industry

KioWare Supports Video Conferencing

Now available: Version 8.3 of the new KioWare for Windows kiosk software now offers support for on demand video conferencing via VidyoWorks™. Leveraging this integrated Vidyo® solution, kiosks and other customer facing self-service devices can be easily configured to create a secure solution for on demand interaction and video chat with a representative. Vidyo offers video collaboration solutions for companies that require the highest quality video interaction available.

The ability to simply and easily add VidyoWorks video interaction to your customer facing self-service device or kiosk is a game changer for retailers, healthcare facilities, educational organizations, hospitality industry organizations, and more.  Do you have an expert in California, and a customer in Georgia?  With no programming and no delay, the kiosk can be used to assist in bringing your customer service team face to face with your customer, on demand.

Jim Kruper, President and Founder of KioWare offers,“Customer facing kiosks and purposed devices can simply and securely establish a high quality, on demand video interaction with customer service, sales, support, or other organization specialists.  With KioWare’s integration of VidyoWorks™, providing secure, expert video assistance on-demand is now a click away.

Vidyo KioWare

 

 

Additional key new features of KioWare for Windows Version 8.3 include:

  • Native PDF Rendering – Allows for the viewing of PDFs natively when navigating to websites/applications displaying PDF files
  • Run applications at launch – Ability to launch a list of applications when KioWare is launched.
  • Support for Basic Authentication – Allows KioWare to automatically log into websites that require basic authentication.
  • Local Folder/Attract Mode for Secondary Monitors – Supports utilizing the Attract Screen Looper Feature on secondary monitors.
  • Custom Zoom Level Support – Custom default zoom levels can be set for docked browsers, secondary displays, and attract screens.
  • Image Capture from File Upload Control – Support for capturing an image directly from a file upload control on a web page.
  • Toolbar Features Added – Caps, Num, Scroll Lock & Battery level indicators and controls have been added to the custom toolbar.
  • Upgrade to Chrome 45 – The browser is now upgraded to Chrome 45.
  • Latvian Language Virtual Keyboard – A Latvian language virtual keyboard has been added.

Vidyo

 

KioWare Basic and KioWare Full have added the aforementioned new features plus:

Support for Larco Security Mats

Chip DNA 1.10 – Offering EMV compliant devices and support for an expanded device list.

KioWare Full also now allows for monitoring supported devices with KioWare Server or KioCloud Kiosk Management options. 

The new KioWare for Windows has one single installer for all models (Lite, Basic, & Full) of the product. Potential and current customers can download KioWare for Windows and determine which model is needed before purchasing the appropriate license.

KioWare for Windows Version 8.3 is available for download and purchase: http://www.KioWare.com/windows.aspx.  Licensing is perpetual and annual support is recommended in order to maintain access to the most recent version of the product.  If you would like to convert your licenses fromKioWare Classic for Windows to the new KioWare for Windows, log into your customer account, select a transaction, and click the “convert license(s)” button.

All KioWare kiosk software products secure devices such as tablets, desktops, and smartphones running Android or Windows Operating Systems.  KioWare kiosk software products lock down your device into kiosk mode, which secures the overall operating system, home screen and usage of applications.  KioWare Kiosk Management tools (KioCloud, KioWare Server, & KioWare Server ASP) allow for remote kiosk management, usage statistics, reporting, monitoring kiosk health, content management and more.  For a full description of new features for the entire product line visit:

http://www.kioware.com/news.aspx?nid=265.

All of these products are available as a free trial with nag screen at http://www.kioware.com/download.aspx.

About KioWare:

KioWare kiosk software secures your application or website on Windows or Android devices, restricting user access to approved behaviors and protecting user and network data.  KioWare is fully customizable and offers solutions ranging from browser lockdown to full server-based kiosk management.  From simple out of the box configurations to more complex integrations, KioWare is trusted by developers, IT professionals, marketers, Fortune 100 corporations, and small business owners. The KioWare team is based in York, Pennsylvania, with an office located in Reading, UK.  Choose the best KioWare product for your self-service project and download a fully functioning free trial at KioWare.com.

 

 

 




For more information contact Kiosk Industry