AI Kiosk Assist Enabled The AI Kiosk is already here folks — List of AI resources for self-service. AI Assist is the new norm in self-service. Your software. Your computer. No more Celerons (or as many)… AI Voice and AI Assist News We Liked! Voice shopping and employee voice assist tech by Walmart in 2025 KFC Drive […]
Conversational AI Kiosk KIOSK and Valyant AI announce a partnership to enable contactless self-service experiences. Read the press release to learn how Conversational AI and digital kiosk technology provide personalized, touchless customer experiences for hospitality, retail, and healthcare. From MIT Tech Review – Building customer relationships with conversational AI is a big deal for sure. Insights associated with […]
SapientX Announces GPT-4 Powered Talking Characters For Resort Hotels November 6, 2023 – San Francisco – SapientX , a leading supplier of AI-powered, talking characters for digital signage, today announced the first digital characters, using GPT-4, for use in resort hotel wayfinding, concierge services and food & drink ordering. The life-sized “Wynnie” character will be shown at the […]
Voice AI Liability – Domino’s Sued Not all is smooth sailing in the world of Voice AI Chatbots for taking customer orders. Here is latest example. In another look — we went and tried out the latest Voice ordering system at our local Carl Jr’s. They tested it for awhile and then took it offline after all the […]
Edge AI Recommendations Top Intel MiniPCs for AI Digital Signage (August 2025) Digital signage with AI capability demands miniPCs that offer high performance, excellent connectivity, support for multiple displays, robust reliability, and efficient cooling. Here are the best Intel-powered options currently available, focusing on models with strong AI support and suitability for commercial signage applications. For digital signage […]
Verneek Retail AI Assist Welcome to Verneek our latest Advisory Board member. Verneek’s One Quin provides enterprises with one holistic consumer-facing AI solution to accurately answer personalized questions through voice activation or text anywhere. Retail AI Assist by Verneek The Verneek platform is unique in answering specific questions reliably based on dynamic enterprise data that gets automatically augmented with […]
Audio in High Noise Environments with AI The first unified communications product designed to leverage the full power of Conversational AI. The new AI Connect Bar combines the industry’s best microphones with a tuned, amplified speaker system into one sleek peripheral with a single USB connection to seamlessly attach to most All-in-One (AiO) touchscreen computers and kiosks. If […]
Original complete article on the Denver Post published 2/15/2019. Support the Denver Post! Updated 3/23/2019. AI Taking Your Order at Drive Thru Kiosk Voice The Good Times Burgers & Frozen Custard at 2095 South Broadway is testing artificial intelligence to take drive-through breakfast orders. The artificial intelligence company, Valyant AI based in Denver says their deal marks one […]
When was the last time somebody went thru a Wendy’s Drive Thru with AI and tried to order 10,000 empty paper cups? Last week…When was the last time you were on the phone with a helpdesk and found yourself talking to an AI? Did you start talking gibberish to auto-escalate to a real person? Airport boarding kiosk leaking […]
Photo provided by the Consumer Technology Association. Tech Report from Las Vegas Everyone knows AI is changing the way we live. What became obvious walking the CES show this week is that everything from making the morning coffee to using the toilet to knowing the best route to get to wherever you’re going when you leave the house […]
[…] local, split-second decision-making. For 2026, the baseline specification for kiosks and digital signage has shifted. We are moving away from reliance on unstable cloud connections and moving toward Edge AI Inference. Whether you are deploying QSR voice ordering (NRA), audience analytics in retail (NRF/ISE), or biometric security at the airport, the data must be processed on the device. […]
Upgrading Legacy Kiosks to Edge AI Don’t Rip and Replace: Adding 26 TOPS of AI to Legacy Kiosks for Under $200 The most expensive phrase in the self-service industry is “end of life.” AI accelerators for your PCs — This is a look at Hailo upgrade to PC. We also compare to the Giada alternative and cover Coral […]
Vending Kiosks and AI Anthropic’s AI vending test draws boos, but tech evolution will bring change. Insight from Las Vegas! Elliot Maras dressed up by an AI… Wonderful article and insight by Elliot Maras on Retail Automation — Will AI replace traditional vending businesses? A recent blog on this topic by Anthropic, a San Francisco based AI systems provider […]
[…] to translate data into actionable growth strategies and smarter customer experiences. More Resource Links Recommended News We Liked! Clover Kiosk POS – Restaurant ROI – 3 Examples – Kiosk Industry AI Connect Bar – Conversational AI Audio Gets a Leg Up AI Drive Thru Menu Boards – Samsung White Castle – Soundhound SoundHound AI and Acrelec Partner – Kiosk Industry KFC Drive Thru Conversational […]
AI Useful Results for Retailers Article on retailtouchpoints July 10th on AI and Retail. Quick Brief / Summary AI is coming Retailers exploring and new startups like Verneek have formed. We’ve covered Verneek and their terrific pilot they finished with Sprouts. Very successful. They include some nice data predictions — Global ecommerce sales, representing 22% of all […]
[…] leading the QSR industry and more than 120,000 installations worldwide, we’re reimagining the way the world engages with restaurants and retail. Very nice video of new Burger King drive-thru AI ordering and regional updates. Not surprising as it seems the most accomplished of all kiosk providers in the world is ACRELEC (and especially ACRELEC America). Acrelec just rebranded […]
Giada Edge AI Media Player — Giada (Shenzhen JIEHE Technology) designs embedded computing platforms that power kiosks, digital signage, and edge AI systems. Giada is not the kiosk. It is not the software. Giada is the pragmatic edge compute layer for high-volume, display-driven self-service deployments. Where Giada Fits Modern self-service systems follow a consistent architecture: User Interface — kiosk, display, HMI […]
Deloitte’s “How AI is Revolutionizing Restaurants” The AI and Restaurants Buzz Research Report by Deloitte isn’t just another “AI is coming” puff piece. Instead, it delivers a data-rich, boots-on-the-ground look at how AI is actually being used in restaurants today and where it’s headed next1. That’s the AI take. Selling it. And you, and me. If you are […]
The Duality of AI — Advice for AI Automation Hard to believe a subject could displace Bitcoin and digital currency as the trendy subject but AI has done that. We are looking at what AI gets right and what it almost gets right. Truly self-driving cars no longer requiring human supervision and widely available are still literally decades […]
Conversational Voice Order AI While conversational AI circa May 2023 is a hot topic and a big tool in the “buzz bag” aka “we plan on doing that”, conversational voice AI has finally reached actual deployments. Estimates and projections are fine but real data is what counts. Meanwhile Google and Microsoft battle for available oxygen in the AI […]
Digital Signage AI Integration Part one of an interview with 22Miles CEO Joey Zhao as he discusses 22Miles offerings as the first digital signage and wayfinding solutions provider to offer AI integration within their CMS. In this interview, Zhao talks about the beginnings of the company’s AI development and integration, as well as the company’s award for outstanding innovation in AI at […]
Next Generation of AI-Powered Drive-Thrus SoundHound AI and Acrelec announced a strategic partnership to bring advanced, voice-enabled drive-thru systems to restaurants worldwide. When we saw the nice Burger King drive-thru demo with Acrelec it was clear that they had gotten it right. There are competitors to Soundhound for sure (Sodaclick e.g.). Acrelec has some nice videos. Not surprisingly, […]
Conversational AI Webinar with RTN Angela Diffly with RTN We participate in several workgroups in Restaurant Technology Group and recently participated in extended “AI Share”. We learned a lot and especially liked the AGOT talk prior to our own. Angela Diffly was the host and she is a super-connected person in the restaurants industry. The Restaurant Technology Network hosted #AI Share Groups […]
Thinking about AI I am a writer. Always have been. I actually have many fans of my writing. For sure I have critics. It comes with the territory. My english teachers/professors rotated between gifted and you’ll never be a writer. Little did I know they were all wrong. I am glad I ignored all of them. This weekend […]
SiteKiosk Online introduces AI Advisor Kiosk Mode The utilization of artificial intelligence has become a reality for SiteKiosk Online. Click for full size Over the past few months, a prototype of an AI-driven product advisor has been developed. This advisor offers suitable product recommendations and information by engaging users with specific questions and providing tailored responses. The fusion […]
AI & Restaurant Update Original post on AVIXA by KMA This is our August update for AI and Restaurants. News, rumors, regulatory updates and resource links (vetted). One of the drawbacks to avatars in the past has been the sometimes crude representations of real people, to the point of, at times, introducing the “creepy” element. That seemed […]
Taco Bell’s Voice AI Drive-Thru: What Guests Really Want Post on HT Hospitality Technology — We haven’t seen any of these in Colorado yet. We get a lots of road noise, low-quality speaker, a low-quality microphone, and a non-native English speaker. What’s happening Taco Bell is expanding its Voice AI drive-thru rollout via Omilia, now in 890+ U.S. […]
[…] self-service industry resources. “The restaurant industry is shifting from standalone kiosks connected to POS systems toward unified commerce ecosystems where the kiosk is simply one node in a larger AI-driven transaction network.” Where AI vendors have long presented tools for restaurant analytics, ordering, customer engagement and labor optimization, a new crop of AI innovators have developed consolidated restaurant […]
Accesso Goes AI Accesso will showcase its AI-powered shopping preview and latest technological innovations at IAAPA Orlando 2025, with advancements featured across its Freedom, Passport, Horizon, and LoQueue platforms. The highlight is a new conversational AI system, allowing guests to place orders for food and retail through natural chat interactions. These updates aim to create a seamless, personalized, […]
Generative AI: Coming soon to a kiosk near you Author – Evan Schuman, ComputerWorld columnist The most talked about technology this year–generative AI, which is behind ChatGPT, BingChat, Google Bard and dozens of other implementations–is likely to be talking right from the speaker of most kiosks quite soon. With some simple limitations to avoid it hallucinating the kiosk […]
The latest report, How Restaurants Are Using AI: 2026 Data From 125,000 U.S. Locations, provides an interesting look at where restaurant operators are actually finding value from artificial intelligence. The results may surprise some people. According to data from more than 125,000 U.S. restaurant locations using Toast IQ, the most common AI use cases are: Sales and revenue […]
AI and Kiosks Article Preview – WIP We don’t usually do this but here is the preliminary outline for our upcoming article AI and Intelligent Kiosks. Comments and suggestions are welcome. craigkeefner@pm.me We have a new columnist coming on board with market research experience and input and interviews are always helpful I. Introduction – The New Intelligence […]
[…] experience—better UI design, faster workflows, and mobile-first patient journeys. But a demonstration circulating around HIMSS this year suggests the next interface layer may eliminate the screen interaction entirely. teaching AI touchless gesture via robot Researchers demonstrated a robot designed to teach artificial intelligence how to interpret human gestures. Using cameras and motion tracking, the system observes hand movements, […]
AI, Connectivity, Robotics In Self-Service It would hardly be an overstatement to say that artificial intelligence computing, in combination with more powerful connectivity, robotics and an explosion of data, has jump-started innovation in most industries. Elliot Maras has written about technology for 30+ years. For the self-service industry, the technology has unleashed opportunities to boost customer experiences, […]
ChatGPT Digital Signage AI Primer – Stable Diffusion From Digital Signage blog noted writeup on Sixteen-Nine.net — read the full post. The original post is on Intuiface website — for more info contact info@kioskindustry.org Excerpt: Introduction The world of generative AI is on fire. Super-powered algorithms are writing code, crafting stories, and creating images that would challenge a Turing test. Under […]
