ADA Kiosk News – RNIB Testing Confirms Compliance with ADA Requirements

RNIB Testing Confirms Compliance with ADA Requirements With so much conflicting information about what manufacturers should do to ensure compliance with ADA, Storm Interface approached the RNIB for guidance and confirmation of conformance. The Royal National Institute for Blind People provide laboratory testing and accreditation services to the World Blind Union and are one of the world’s (if […]

ADA Kiosks – Canada ADA Accessibility Plan

ADA Kiosks Canada We updated the Canada ADA kiosks content on kma.global. For more information email info@kioskindustry.org Canada has requirements regarding “accessibility plans. This was first published in December 2021. Here is the main link. We also recommend the upcoming webinar — ADA Kiosk – Kiosk Retrofit for Usability & Accessibility Webinar In Brief Only federal agencies affected […]

ADA Kiosks – ADA Specifications for Kiosks

Olea Kiosks has extensive experience building exceptional ADA-compliant kiosks. Find out more about our standard and custom ADA-compliant kiosks. Source: www.olea.com Well written and complete look at ADA. Recommended!

ADA Regulations Coming – ADA Accessibility Guidelines

ADA and Accessibility “Advance Regulatory Guidelines” by Kiosk Association In June it is expected that we will see not one, but two documents from U.S. Access Board on ADA and Accessibility. See our December 2023 post – ADA Accessibility Update – U.S. Access Board Timelines. The Kiosk Association mission is to inform and educate on self-service. Membership […]

ADA Kiosk – Congress Weighs Changes To ADA

The ADA Education and Reform Act, or H.R.620, is slated to come up for a full vote in the U.S. House of Representatives Wednesday or Thursday. But detractors say the bill would gut the part of the landmark ADA law which requires public businesses to make accommodations allowing for ease of entry for people with disabilities. Source: www.disabilityscoop.com […]

ADA Kiosk – Accessible Technology section launched on ADA.gov

ADA Kiosk Resources ADA Kiosk The Department of Justice has launched a new Accessible Technology section for ADA.gov, its Americans with Disabilities Act (ADA) Web site, to further assist covered entities and people with disabilities to understand how the ADA applies to certain technologies, such as Web sites, electronic book readers, online courses, and point-of-sale devices such as ADA […]

ADA and Accessibility Quiz and MCR Guidelines for ADA

Self Service ADA Accessibility Requirements and Quiz Kiosk Industry and KMA are offering a free consultation for ADA and Accessibility for your self-service project.  Also to assist, a downloadable PDF with current ADA, Section 508 and ACA regulations that are currently mandated. Excerpt below — Are your kiosks ADA-compliant? Typically prospects and customers will include a stipulation that […]

ADA Kiosk – National Council on Disability Issues Report

ADA kiosk, HIPAA kiosk, ADA tablet kiosk, HIPAA tablet kiosk, PCI, Section 508 Source: www.ada-kiosk.com The National Council on Disability (NCD) has issued a report on measures to ensure access to information and communication technologies for people with disabilities. The document provides recommendations to the President, Congress, and federal agencies, as well as to the technology industry, […]

Ticketing & POS ADA Panel w/ U.S. Access Board

[…] Hearing Consumer Advocacy Network Donald D. Overton, Jr., Blinded Veterans Association Clayton Lewis, Coleman Institute for Cognitive Disabilities Dave Pierson, United Spinal Association 2:00 – 2:10 Overview of Existing ADA & Section 508 Standards, Bruce Bailey 2:10 – 3:15 Panel Discussion on SSTM Accessibility Craig Keefner, Kiosk Manufacturer Association Dr. Gregg Vanderheiden and Bern Jordan, The Trace Center Phil […]

ADA Kiosk Compliance

ADA Kiosk Compliance Update (April 2026) ADA compliance for kiosks has entered an enforcement phase in 2026, shifting from general guidance to measurable, auditable digital requirements. Kiosks are no longer treated as standalone hardware—they are now considered part of the “digital front door,” requiring full transaction accessibility under WCAG-aligned standards. Organizations that fail to address this system-level […]

ADA Retail Restaurants Regulations – 2023

ADA Self-Service News The U.S. Access Board conducted a very in-depth review of accessibility design for retail and restaurants in February 2023. For more information you can email info@kioskindustry.org – we offer free consulting and advice. There were several areas of interest we found in the 2-hour webinar, including: Queues and Waiting Lines Self service shelves (pickup […]

ADA Kiosk Accessibility and Self-Service

[…] self-service technology is changing the way we do business, but one of the key challenges to widespread adoption is finding a way to make that technology useable by everyone. ADA Kiosk – Self-Service For All By Richard Slawsky contributor ADA Kiosk Interactive touchscreens are quickly becoming a key player in the kiosk world. Businesses ranging from fast-casual restaurants to […]

Interactive Digital Signage ADA E-Book by 22Miles

Is Your Campus Achieving ADA Compliance and Promoting Inclusivity Through Digital Signage, Wayfinding and Mobile Integration? Most digital signage is simply static one-way content presentation. The growing part of the overall digital signage market is Interactive. The 22Miles E-Book provides an overview of ADA (Americans with Disabilities Act) compliance in higher education, focusing on the integration of interactive […]

Airport Kiosks – Do ADA (Only) Kiosks Discriminate against Tall People?

Standing Tall – Does ADA Discriminate? Editors Note: Being able to think critically about ADA is good practice.  There are many forms of accessibility and many of those are ignored in favor of the more popular. The writer is expressing their own opinion and not Kiosk Industry Group/Self Service Kiosk Machine.  Discussion was stimulated (see comments below) and […]

ADA Kiosk – ANPRM Issued by U.S. Access Board Today

[…] of self-service transaction machines (SSTMs), including electronic self-service kiosks, for persons with disabilities. By this ANPRM, the Access Board invites public comment on the planned approach to supplementing its ADA Accessibility Guidelines and ABA Accessibility Guidelines with new scoping and technical provisions for SSTMs and self-service kiosks. The Board will consider comments received in response to this ANPRM […]

ADA Point of Sale – Update from Kiosk Industry

ADA POS – Updates for Kiosk Industry Click full size. Example of wheelchair violation December 2023 —  Looks like the release of guidance on point of sale by U.S. Access Board is going to be next spring We have some updates for ADA and kiosks. Add-on for Verifone POS Tactile “bumps Tax incentives for ADA (deductions and credits) […]

Meeting the ADA compliance challenge

Meeting the ADA Kiosk compliance challenge Article from KioskMarketplace July 2014 For Greg Buzek, president of Franklin, Tennessee-based research firm IHL Group, ADA compliance makes good business sense for kiosk operators. “Understanding your customers means being able to accommodate all of them,” Buzek said. “This is particularly true whenever kiosk are deployed in stores. Retailers lose $435 billion […]

Digital Signage ADA Accessibility Video Demonstration

Accessibility Considerations for Digital Screens and Wayfinding It is relatively rare to see digital signage ADA and accessibility talked about, much less demonstrated.  We are guilty as well. I noticed we have no fixed category for “digital signage ADA”. We do now. Digital signage AI for sure but accessibility not. Our member 22Miles has a good infographic on […]

Europe ADA Kiosk Standards – Update for 301-549 In Process

From Kiosk Association kma.global site March 2021 Update for Europe ADA New draft changes went in 3/19/2021 – release is imminent of 1.1.2 updated. We thought it a good time to bring this back into focus for the self-service community. What is Europe ADA EN 301 549 “Accessibility requirements suitable for public procurement of ICT products and services […]

The ADA Kiosk Rule That Almost Happened —

[…] 2026 | kioskindustry.org Every kiosk RFP that has crossed my desk in the last eighteen months contains some version of the same sentence: “Supplier shall comply with all applicable ADA requirements.” That sentence is doing no work at all. There is no kiosk-specific ADA technical standard. There was very nearly one. Then it stopped. Here is where things […]

ADA Kiosk – Compliance For Restaurants

Reprinted from Webstaurant Store The Americans with Disabilities Act, or ADA, was an important piece of civil rights legislation that was signed in 1990. The law asserts that businesses must take every possible step to allow people with disabilities to enjoy the same products and services that are available to other customers. It also deals with the Equal Employment […]

Accessibility ADA Disability Status 2025

Where are we with ADA? ADA Laws Under New Administration — After years of working on revised ADA guidelines, the new Administration has decided to Withdraw the new regulations.  Hard to be 100% that existing Title II regs published last year mandating conformance to WCAG will continue to exist.  The odds of positive standards enforcement by the current […]

Kiosk ADA Accessibility

Learn about accessibility and ADA for kiosks and all forms of unattended self-service such as smart city implementations. We also maintain an Assistive Technology page which is interesting. Standards – Kiosk Accessibility & Compliance Standards — Also See our EAA Checklist Kiosk ADA Accessibility Countertop units by Olea Kiosks with Storm Interface audio navpad.  Are your kiosks ADA-compliant? Typically prospects and customers will include a […]

ADA – Web Accessibility & Mobile Assistive Tech

[…] Department of Justice (Department) is publishing a Notice of Proposed Rulemaking (NPRM) explaining how we propose updating the regulations for Title II of the Americans with Disabilities Act ( ADA) to add more specific requirements about web and mobile application (app) accessibility. This NPRM proposes a specific technical standard that state and local governments would have to follow […]

Kiosk ADA Checklist – 14 Point Accessibility Checklist

As posted on the Kiosk Association website Feb2021 Kiosk ADA Checklist 14 point – Code of Practice General Areas of Discovery and Due Diligence for Kiosk ADA Checklist Review Kiosk ADA Checklist Initial Design Begin your initial design phase with full accessibility accommodated.  You can always do a cost/benefit analysis and compare later to a stripped-down unit with its […]

Restaurant ADA – Assistive Technology

Restaurant ADA and Assistive Technology QSRMagazine ran a nice article from TPGi on ADA and restaurants. There are certainly legal considerations and given the upcoming actions by U.S. Access Board and maybe more importantly the recent DOJ NPRM, restaurants need to ask themselves a couple of questions (with your litigation team present). Thanks to Laura of Vispero for […]

PSA – ADA Regulations for EV Vehicles, – Assistive Tech

ADA Regulations Update June 2023 June 15, 2023 — New updated dates for US Access Board NPRMs for EV and POS. Also, ANSI has just released their new EV standards, which include ADA considerations.  Thanks to Steve Taylor with TaylorPOS for reminding us of the NPRM dates. Useful reference links: SELF-SERVICE Dec 2023  https://www.reginfo.gov/public/do/eAgendaViewRule?pubId=202304&RIN=3014-AA44 EV NPRM 9/00/23  […]

ADA ABA Guidelines for Terminals in Restaurants Hotels

ABA ADA Countertop Placement Recommendations Update on ADA ABA Guidelines Hotels Restaurants. We keep seeing companies bragging on LinkedIn about their new projects, such as check-in kiosks at hotels and self-order kiosks for restaurants, as being “ideal.” Sometimes, these projects are in the US, and sometimes, they are outside the US (specifically, Europe). Before proclaiming accessibility, we suggest […]

Remembering the ADA legacy of President Bush

[…] legislation enacted since the 1960s: The Americans with Disabilities Act. The signing came just weeks after the bill sailed through Congress with overwhelming bipartisan support. And while the effectiveness of the ADA remains a subject for debate, there’s no doubt about its impact on the kiosk industry, the country at large and most importantly, the lives of people with disabilities. Long […]