AI Conversational Chatbot Avatars New member SapientX provides A.I. Software That Gives a Voice and Intelligence to Products. AI is a very big thread throughout the media these days. Restaurants and retail in particular. Avatars for every segment of business. SapientX We Are Building the Next Generation of A.I. Voice Assistants and Avatars Current voice systems have surprisingly… Read More »
From detecting gunfire to predicting high-crime areas, artificial intelligence is being applied in crime and criminal justice. In this article w
Source: www.techemergence.com
New tools for the public. Several of these dovetail with emergency kiosks too.
Sears is rolling out a new Web and mobile application that uses artificial intelligence to help customers pick and purchase tires for their car.
Source: www.mobilecommercedaily.com
Smart assistance for consumers is totally where things are going and AI is the way.
Upgrading Legacy Kiosks to Edge AI Don’t Rip and Replace: Adding 26 TOPS of AI to Legacy Kiosks for Under $200 The most expensive phrase in the self-service industry is “end of life.” AI accelerators for your PCs — This is a look at Hailo upgrade to PC. We also compare to the Giada alternative and cover Coral… Read More »
The Self-Service industry is comprised of many topics and yes, it is complicated 🙂 Many verticals of all types. You often find patient check-in located in a supermarket for example. Here are our main topics Restaurant Technology Guide – Self‑order kiosks, drive‑thru and menu board systems, and AI‑driven ordering for QSR and fast‑casual restaurants. Self‑Service Technology Statistics – Market size,… Read More »
What It Means for Healthcare Kiosks Healthcare kiosks have spent the last decade optimizing the touchscreen experience—better UI design, faster workflows, and mobile-first patient journeys. But a demonstration circulating around HIMSS this year suggests the next interface layer may eliminate the screen interaction entirely. Researchers demonstrated a robot designed to teach artificial intelligence how to interpret human gestures.… Read More »
Don’t Rip and Replace: Adding 26 TOPS of AI to Legacy Kiosks for Under $200 The most expensive phrase in the self-service industry is “end of life.” For deployers managing 500+ kiosks in the field, the pressure to add modern features—like computer vision for loss prevention or facial authentication for check-in—usually comes with a terrifying price tag: replacing… Read More »
The Edge AI Paradigm Shift: Processing PHI on the Device The push to modernize patient check-in has led to a dangerous oversight in hospital IT. In the rush to implement touchless interfaces, voice recognition, and biometric authentication, many facilities are relying on cloud-based Artificial Intelligence. Bottom-line? For patient-facing kiosks handling PHI, edge inference should be the default architectural… Read More »
ISE Barcelona Tradeshow Integrated Systems Europe (ISE) in Barcelona has firmly established itself as the world’s most important trade show for professional AV, digital signage, and systems integration—and its relevance to self-service and kiosk technology continues to grow every year. What began as an AV-centric event is now a global showcase for connected experiences, AI-driven interaction, and software-defined… Read More »
Walmart Self-Checkout Strategy Overview (2025) By 2025, Walmart handles self-checkout differently. Instead of just installing extra machines, they mix smart tech into the process. Artificial intelligence helps run some checkouts now. Shoppers can scan items on their phones while moving through aisles. A few stores test systems where payment happens without scanning at all. In places with higher… Read More »
The New Intelligence Behind Self-Service: How AI Is Transforming Kiosks By Mike Jarmus, Founder & Market Research Strategist, Maverick Market Research, LLC I. The New Intelligence Behind Self-Service Kiosks have long delivered speed, consistency and convenience. Today, they’re evolving again infused with artificial intelligence that listens, learns and adapts. Voice recognition, computer vision and data-driven personalization are redefining… Read More »
A Look at the Past and Into The Future with Digital Signage or Better Digital Screenage Digital signage has come a long way—from flickering neon and bulky CRT displays to today’s ultra-thin, AI-enhanced, cloud-managed systems. Yet, despite the explosive growth and visibility of digital signage in every sector—from retail to airports—its history has remained surprisingly under-documented. This post… Read More »
National Restaurant Association Report 2025 The State of the Restaurant Industry 2025 report by the National Restaurant Association provides a comprehensive outlook on restaurant performance, sales forecasts, workforce developments, technology adoption, and consumer behavior patterns shaping the year ahead. Overview The report is based on surveys from operators and consumers across six key categories—family dining, casual dining, fine dining, quick… Read More »
IAAPA Kiosk Update – 2025 In 2025 we are once again at IAAPA in Orlando . The IAAPA Expo in November 2025 takes place from November 17 to November 21, 2025 at the Orange County Convention Center in Orlando, Florida. We are members of IAAPA. Use IAAPA Connect+ on mobile or Email [email protected] or text me at 720-324-1837… Read More »
News from 22Miles a leader in digital signage software Here is the August 2025 update for 22Miles, one of the leaders in digital signage software. If updates take too long, integrations are limited, or your vendor’s “support” feels like an afterthought, it may be time to switch. Our latest blog breaks down the top reasons organizations replace their signage… Read More »
Solutions for Cash Handling and Identity Verification Welcome to our latest supporter. Innovative Technology is a UK-based global leader in cash handling and identity verification solutions. Founded in 1992, the company designs and manufactures equipment like multi-coin hoppers, banknote validators, and recyclers that automate millions of cash transactions worldwide. Their technology also includes AI-powered biometric products for facial… Read More »
What Next For the Self-Service Industry? We heard about it last week and noted it on the homepage. Zebra has a knack for this. Think Motorola for example. Rumors were that Crestview wasn’t entirely happy with the results at Elo. Rumors of the sale were at RetailNOW. We are sad to see Elotouch, once again, sold off. They… Read More »
Next Generation of AI-Powered Drive-Thrus SoundHound AI and Acrelec announced a strategic partnership to bring advanced, voice-enabled drive-thru systems to restaurants worldwide. When we saw the nice Burger King drive-thru demo with Acrelec it was clear that they had gotten it right. There are competitors to Soundhound for sure (Sodaclick e.g.). Acrelec has some nice videos. Not surprisingly,… Read More »
See Latest Airport Technology We are in C10 at FTE Long Beach with accessibility and bag-checking kiosks. September 9-11. We are in C10. FTE Global 2025 Floor Plan (1)-compressed Email [email protected] or you can fill out form. Widely regarded as “the CES for aviation”, FTE Global continues to redefine the future of air transport, returning to Long Beach,… Read More »
AI Kiosk Assist Enabled The AI Kiosk is already here folks — List of AI resources for self-service. AI Assist is the new norm in self-service. Your software. Your computer. No more Celerons (or as many)… AI Voice and AI Assist News We Liked! Voice shopping and employee voice assist tech by Walmart in 2025 KFC Drive Thru… Read More »
The Duality of AI — Advice for AI Automation Hard to believe a subject could displace Bitcoin and digital currency as the trendy subject but AI has done that. We are looking at what AI gets right and what it almost gets right. Truly self-driving cars no longer requiring human supervision and widely available are still literally decades… Read More »
Tools for Humanity launches eye-scanning orbs across the UK A news article discussing the introduction of innovative eye-scanning devices, known as Orbs, designed to enhance identity verification processes in the UK. Sam Altman backs these devices and aim to provide a secure and efficient method for authenticating individuals. There are currently 1,500 orbs in operation, with plans to distribute an additional 12,000 units… Read More »
AI, Connectivity, Robotics In Self-Service It would hardly be an overstatement to say that artificial intelligence computing, in combination with more powerful connectivity, robotics and an explosion of data, has jump-started innovation in most industries. For the self-service industry, the technology has unleashed opportunities to boost customer experiences, oftentimes in a more economical manner. Such advancements have fostered… Read More »
Vending Automation at NAMA The future of unattended retail was on full display last week at the Las Vegas Convention Center. And the take-home for the approximately 5,200 attendees at the three-day NAMA Show was that the future has already arrived, thanks to the rapid pace of self-service technology and the consumer’s rising acceptance of self-service. We were… Read More »
Car Wash Trade Show Tour by Kiosk Industry and Elliot Maras The Car Wash Trade Show comes up every year, primarily for payment options but also it is a “hostile outdoor” environment for self-service. We are fortunate to have our very own carwash trade show tour led by Elliot Maras. Gallery of photos at the end. Carwash trade… Read More »
Skechers and We Are Social Singapore Launched the Luna Kiosk Nice modern iteration of AI enabled kiosk. Personalized stylist recommends clothes and shoes based on what you are wearing and talks and listens. Here’s a summary of the article titled “Skechers and We Are Social Singapore“: Overview Skechers has partnered with We Are Social Singapore to launch an innovative marketing initiative that focuses… Read More »
What’s Up with Walmart Self-Checkout SCO September 2025 Update September 2025 — Aldi has addressed shopper concerns about the rumored removal of self-checkout lanes. While some stores have quietly taken away self-checkout, prompting frustration over longer wait times and speculation about reasons like theft, Aldi states that it is continually testing and refining its checkout options to improve… Read More »
Walmart Self Checkout – AI and RFiD Battle Theft Walmart‘s innovative measures to combat theft, particularly focusing on new technology being implemented at self-checkout stations. Here are the key points: ATM Technology: Walmart is introducing advanced ATM-like technology at self-checkout areas to enhance security and reduce shoplifting incidents. This system aims to monitor transactions more effectively. Impact on Shoplifting: The… Read More »
Self-Service and AI Self-service is all-encompassing these days. And AI is just enabling it even more. Insight: As much money and efficiency that kiosks and self-service have provided to businesses, our take is that very little of those savings have been reinvested in supporting the new mechanisms delivering that efficiency and availability. Service has yet to catch up. … Read More »
Self-Service Trends 2025 “AI for Kiosks and More: Must-Know Self-Service Trends for 2025” by DynaTouch provides insights into the latest trends shaping the self-service kiosk industry in 2025. The rapid technological advancements, particularly in artificial intelligence (AI), have significantly influenced self-service kiosks, transforming both customer interactions and internal processes. Key Trends Meaningful AI Integration AI is revolutionizing how… Read More »
Self-Checkout Innovation – Germany A very informative paper (88 pages?) on self-checkout innovation over the last few years. Thanks to Zahdan of Pyramid Computer (one of the featured examples) for pointing this out. The guide summarizes the status and future of self-checkout (SCO) systems in retail. It notes that SCO systems are becoming increasingly popular as they offer… Read More »
China Tablet Manufacturers Along with Chinese kiosk manufacturers and Chinese display technology, we have a large interest in Chinese tablets along with media players, AIOs and Mini-PC We use multiple resources such as the website Thin Client – Media Players and well as online database lists China Tablet Resources From China database — https://list.ly/list/9n0F-chinese-touchscreen-display-kiosk-companies-vetted Wintouch is the best… Read More »
ADVANTECH Finalizes AURES Acquisition Introducing the “ADVANTECH-AURES” Brand to the Global Market TAIPEI, Taiwan – Oct 4th, 2024 – ADVANTECH (TWSE: 2395), a global leader in AIoT and artificial intelligence, announced today that it has finalized its acquisition on block shares of AURES Technologies SA, a French Company renowned for its POS and KIOSK Brands. On October 1st,… Read More »
McDonald’s touchscreen kiosks were feared as job killers. Instead, something surprising happened McDonald’s touchscreen kiosks are explained as having surprising and unintended results such as “labor redistribution”. This is probably the first article for this fellow on kiosks and we are surprised he didn’t touch on robotics. All in all, it is a nice article, though. For reference, McDonald’s… Read More »
Wireless Kiosk Provider DPL DPL — Wireless Kiosk Routers and Modems you can bank on. Cut site visits by up to 35% and get 50x faster time to resolution with DPL’s Hercules cellular routers and AI powered remote monitoring and management platform. DPL sets the standard for managed wireless service providers in the ATM industry. DPL’s long history… Read More »