The Untapped and Growing Market for Disability

Article on CSA  highlights that the U.S. disability consumer market is a massive, fast-growing opportunity—measured at 675 billion dollars in purchasing power and increasingly impossible for retailers and brands to ignore. Quick Takeaways The disability market study is a great hook, but the real enforcement engine for kiosks and SCO in 2025–2030 is the EAA plus EN 301 […]

ADA Kiosk – National Council on Disability Issues Report

ADA kiosk, HIPAA kiosk, ADA tablet kiosk, HIPAA tablet kiosk, PCI, Section 508 Source: www.ada-kiosk.com The National Council on Disability (NCD) has issued a report on measures to ensure access to information and communication technologies for people with disabilities. The document provides recommendations to the President, Congress, and federal agencies, as well as to the technology industry, the […]

Disability Inclusion In Workplace Interview

Craig Keefner Of Kiosk Association On How Businesses Make Accommodations For Customers and Employees Who Have A Disability An Interview With Eric Pines Listening to very loud music is going to result in being hard of hearing for the rest of my life. Thank you so much for joining us in this interview series! Before we dive in, […]

ADA Kiosk Commentary: How Congress is hacking away at disability rights

By Samuel R. Bagenstos On September 7, on a straight party-line vote, the Republican-controlled House Judiciary Committee moved forward a bill

Source: www.reuters.com

On September 7, on a straight party-line vote, the Republican-controlled House Judiciary Committee moved forward a bill that would gut key protections for people with disabilities. Although versions of this legislation had been introduced in prior years, the bill did not go anywhere while President Barack Obama stood ready to veto it. But now that President Donald Trump, whose actions have demonstrated hostility to civil rights, occupies the White House, the proposal presents a real risk of passage. If Republicans in Congress do eviscerate the Americans with Disabilities Act (ADA), it will be the culmination of their recent abandonment of the bipartisan consensus in favor of inclusion and equality for disabled persons.

 

The current bill, misleadingly titled the “ADA Education and Reform Act of 2017,” would disability-rights/congress-wants-change-americans-disabilities-act-and-undermine-civil-rights” rel=”nofollow”>render largely unenforceable key ADA requirements that businesses be accessible to disabled consumers – requirements that they provide ramps instead of stairs where possible, that doorways be wide enough for wheelchairs and so forth.

 

Sponsors of the “ADA Education and Reform Act,” such as Texas Republican Ted Poe, say that the bill is necessary to stop unscrupulous lawyers from bringing frivolous or abusive ADA cases against small businesses. But state bars, and individual judges, already have ample authority to sanction attorneys who engage in such unprofessional conduct. And the ADA itself protects the interests of business owners by providing that an existing facility need not remove accessibility barriers unless doing so is easy to accomplish without significant expense.

 

Rather than protecting legitimate business interests, the bill pending in Congress would give a reprieve to enterprises that have had 27 years to comply with the law but have not yet done so. That is a betrayal of the basic promise of the ADA – that people with disabilities would be treated as equal citizens, with full access to America’s civic and economic life. 

 

 

Screen Reader – Vispero and AWS + Disability:IN

[…] well as award-winning self-service kiosk software. Our tailored approach has enabled 1000+ customers to achieve the best outcomes for their businesses, their employees, and their consumers. SOURCE TPGi LLC Disability:IN show in Orlando in July jaws kiosk Join Vispero® and TPGi at the #DisabilityInclusion event of the year. You can stop by our booth and check out Matt Ater speak during “Creating A […]

ADA Kiosks – Walmart settles over payment machines

Walmart has agreed to settle a disability-rights suit by installing equipment in its stores in California that will enable people in wheelchairs to read the screens at checkout display terminals and make credit card purchases on their own. The proposed settlement in federal court in San Francisco is intended to make the point-of-sale machines at Walmart’s more than […]

Accessibility ADA Disability Status 2025

Where are we with ADA? ADA Laws Under New Administration — After years of working on revised ADA guidelines, the new Administration has decided to Withdraw the new regulations.  Hard to be 100% that existing Title II regs published last year mandating conformance to WCAG will continue to exist.  The odds of positive standards enforcement by the current […]

Disabled and Impaired Population Numbers – ADA

[…] Mobility disabilities: These disabilities make it difficult or impossible for a person to walk or move around independently. Examples of mobility disabilities include: paraplegia, quadriplegia, and cerebral palsy. Limb loss: This disability refers to the loss of one or more limbs. Examples of limb loss include amputations and congenital limb deficiencies. Visual impairments: These disabilities affect a person’s ability to see. […]

HHS Section 504 | ACA 1557 | EAA 2026 Update

[…] it took effect July 8, 2024. Its kiosk provision, 45 C.F.R. § 84.83, is now an operative regulation—not a proposal. HHS Added Local Resource for ACA 1557 — ocr-dcl-section-504-section-1557- disability Summary — Section 504 answers “is the check-in process accessible to people with disabilities?” Section 1557 answers that question too, within covered healthcare, and also asks whether the […]

Accessibility — Improving Digital Experience – OMB Guidance

OMB Releases Guidance on Section 508 Implementation to Improve Digital Experience Despite tens of millions of Americans living with a disability, nearly half of the most popular federal government websites are not fully accessible. In response, the Office of Management and Budget (OMB) has recently published guidance to help strengthen digital accessibility and the management of Section 508 […]

ADA Kiosk Whitepaper – kiosks, POS & Walmart

[…] the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation. 42 U.S.C. §12182(a).  LINK) Title III prohibits public accommodations from excluding an individual with a disability or a class of individuals with disabilities on the basis of a disability or disabilities of such individual or class, from participating in or benefiting from the goods, services, facilities, […]

Legal Decisions Kiosks, Biometrics, Privacy

[…] Federal Register News — Introduction to the Unified Agenda of Federal Regulatory and Deregulatory Actions. Additionally, the Department has issued a proposed rule addressing discrimination on the basis of disability in health and human services  programs or activities. This rule would revise regulations under section 504 of the Rehabilitation Act of 1973 to address unlawful discrimination on the […]

Accessibility History – TRACE

[…] interaction model for making a variety of public information and transaction machines usable by people with different sensory, physical, and cognitive abilities. Rather than reinventing the interface for each disability, Trace created a small set of consistent interface techniques that could be learned once and then reused across machines and vendors. Key ideas behind EZ Access included: A […]

Remembering the ADA legacy of President Bush

[…] and sex in the sale and rental of housing. None of that legislation, though, covered people with disabilities. It wasn’t until the next decade when the country saw significant movement on disability rights. Section 504 of the Rehabilitation Act of 1973 prohibited discrimination on the basis of disability in federal programs and by recipients of federal financial assistance. In 1975, the Education […]

Orphan Posts

[…] and Comments by Frank Olea InfoComm 2023: Peerless-AV® Preview Samsung Kiosk New Partner Applova New Outdoor Touchscreen Kiosk from Korea With Voice Screen Reader – Vispero and AWS + Disability:IN PSA – ADA Regulations for EV Vehicles, – Assistive Tech Generative AI Assist – Consumer Facing AI Medical Kiosk – Draganfly Kiosk – Example RFP Healthcare Kiosk with […]

ADA Kiosk – Compliance For Restaurants

[…] same products and services that are available to other customers. It also deals with the Equal Employment Opportunities Commission to make sure that employees are not discriminated against because of a disability. The following guidelines will help you as a restaurant or business owner to recognize the requirements of the ADA, and to comply with them so that your establishment […]

UNITED AIRLINES PURCHASES EZ ACCESS® CERTIFICATION FOR NEW SELF-SERVICE KIOSKS

[…] as possible to as many people as possible given today’s current technology.”    “We chose to implement EZ Access into our kiosks because it’s not limited to a single disability,” added Todero.  “We found it to be the best solution available that can accommodate customers with a broad range of disabilities including those with sensory and mobility impairments.” […]

ADA Kiosk Whitepaper 2017

[…] tactile system navigation page 6 Section 5: Strategies for success page 8 Section 6: A Collaboration with RNIB page 9 SECTION 1 A changing landscape Community expectations “The most common disability in the world today is an inability to read. This disability may be caused by physiological, cognitive, developmental, educational or cultural reasons”. Peter Jarvis. As the average age […]

Interactive Digital Signage ADA E-Book by 22Miles

[…] neglected as is basic ABA requirements for placements.  ADA and accessibility is a full equation. Main Topics The booklet highlights that roughly 1 in 5 college students has a disability, emphasizing the legal and ethical responsibilities of educational institutions to guarantee equal access to information and experiences on campus for every student.​ Datapoint from National Center for Education […]

Designing for Dignity: Why True Accessibility in Interactive Kiosks Goes Beyond Compliance

[…] Is More Than a Checkbox The legal frameworks are clear. In the United States, the Americans with Disabilities Act (ADA) mandates accessible design. In the United Kingdom, it’s the Disability Discrimination Act (DDA). Across Europe, regulations like the European Accessibility Act (EAA) reinforce similar principles. Yet despite these frameworks, true accessibility remains inconsistent. As Craig Keefner, industry veteran […]

ADA News – EZ Access® trademark Licensed by Assistra Technologies

[…] by Assistra Technologies MADISON, Wis. – The Wisconsin Alumni Research Foundation (WARF) has executed an exclusive license agreement with Assistra Technologies, LLC, covering a portfolio of patents and trademarks relating to disability access systems for self-service kiosks, touch screen systems, and similar devices.  The patents included in the license cover a variety of aspects of such systems and devices, such as […]

kiosk_paper

[…] input, or do users have to wait too long for new screens or printouts? * Accessibility. Does the kiosk accommodate a wide range of users, varying in their age, disability, and cultural background? An ideal system will provide alternative means of access for clients with special needs: a switch that enlarges the font size on the screen display, […]

Kiosk Accessibility Software Hardware

[…] the needs of customers with partial sight. When you make your self-service kiosk accessible, it’s a win for your brand and a big win for prospective customers with a disability or neurodiversity. We also recommended five accessibility features included in SuperNova Kiosks by Dolphin that can help inclusion-minded businesses consider accessibility more closely. New legislation which will directly address kiosk […]

ADA Kiosk Compliance

[…] then. Accessibility – Implications on Keypad Design by Steve Greenaway Full specs for EPPs — Regulations EPP Pin Pads- 2020 Measuring the Disabled – 2022 Click for full size disability statistics 2015-StatusReport_US End of Content{“@context”:”https://schema.org”,”@graph”:[{“@type”:”Organization”,”@id”:”https://kioskindustry.org/#organization”,”name”:”Kiosk Industry”,”url”:”https://kioskindustry.org/”,”logo”:{“@type”:”ImageObject”,”@id”:”https://kioskindustry.org/#logo”,”url”:”https://kioskindustry.org/wp-content/uploads/2024/12/kiosk-industry-logo.png”,”contentUrl”:”https://kioskindustry.org/wp-content/uploads/2024/12/kiosk-industry-logo.png”,”caption”:”Kiosk Industry”},”sameAs”:[“https://industrygroup.org/”,”https://kma.global/”]},{“@type”:”WebSite”,”@id”:”https://kioskindustry.org/#website”,”url”:”https://kioskindustry.org/”,”name”:”Kiosk Industry”,”publisher”:{“@id”:”https://kioskindustry.org/#organization”},”inLanguage”:”en-US”},{“@type”:”Person”,”@id”:”https://kioskindustry.org/#/person/craig-allen-keefner”,”name”:”Craig Allen Keefner”,”url”:”https://kioskindustry.org/author/craig/”},{“@type”:”ImageObject”,”@id”:”https://kioskindustry.org/standards/ada-kiosk/#primaryimage”,”url”:”https://kioskindustry.org/wp-content/uploads/2026/04/ADA-Compliance-2026.jpg”,”contentUrl”:”https://kioskindustry.org/wp-content/uploads/2026/04/ADA-Compliance-2026.jpg”,”caption”:”ADA Kiosk Compliance 2026 Update”,”representativeOfPage”:true},{“@type”:”BreadcrumbList”,”@id”:”https://kioskindustry.org/standards/ada-kiosk/#breadcrumb”,”itemListElement”:[{“@type”:”ListItem”,”position”:1,”name”:”Home”,”item”:”https://kioskindustry.org/”},{“@type”:”ListItem”,”position”:2,”name”:”Kiosk Accessibility & Compliance Standards”,”item”:”https://kioskindustry.org/standards/”},{“@type”:”ListItem”,”position”:3,”name”:”ADA Kiosk”,”item”:”https://kioskindustry.org/standards/ada-kiosk/”}]},{“@type”:”DefinedTerm”,”@id”:”https://kioskindustry.org/standards/ada-kiosk/#term”,”name”:”ADA Kiosk Compliance”,”description”:”Accessibility requirements and enforcement framework for self-service kiosks […]

ADA Kiosk – Congress Weighs Changes To ADA

[…] the bill would gut the part of the landmark ADA law which requires public businesses to make accommodations allowing for ease of entry for people with disabilities. Source: www. disabilityscoop.com Something needs to be done about predatory lawyers for sure but this doesn’t do it. It basically drops the bar for companies a couple of notches and eliminates […]

Whitepaper Case Studies Self-Service Kiosks, Digital Signage and More

[…] picture: global vs U.S.-only U.S.-specific examples include ADA, Section 508, HIPAA, PCI as implemented by U.S. acquirers, FCC rules, and U.S. state accessibility/privacy laws.boia Globally, you see parallel frameworks: disability/accessibility law, data‑protection/privacy law, safety/EMC certifications, and payments rules in almost every major market.levelaccess+1 WCAG 2.1 AA (and increasingly 2.2) is emerging as a global technical standard that many […]

ADA Kiosk – News from the U.S. Access Board – September/ October 2017

[…] Banks, a consultant in human rights who formerly headed the Australian Public Interest Advocacy Centre and served as a state Anti-Discrimination Commissioner. The Access Board has invited panelists from disability rights organizations, building codes groups, government, the design profession, and industry. The structured portion of the program will run from 9:30 to noon. Following a break for lunch, there […]

ADA Kiosks Legal – ACB sues Eatsa

The American Council of the Blind has sued Eatsa, a fast-food chain that uses automated self-service kiosks and ordering apps, over insufficient access, according to a press release. Disability Rights Advocates (DRA), a national nonprofit legal center, filed Source: www.fastcasual.com Its pretty simple providing some access for the blind, doesn’t have to be every single machine. Somebody did […]

5 Accessibility Insights Every Retailer Needs Before the Holiday Rush

[…] for compliance. Incremental steps accumulate, building credibility with customers and a competitive advantage.​ Accessibility is a vital component of customer experience, not just a compliance matter—especially as the global disability community represents a $13 trillion market opportunity for brands that prioritize inclusion. Resources Disabled and Impaired Population Numbers – ADA – Kiosk Industry Restaurants — What About Blind and Low-Vision Diners? […]

EAA Kiosk Compliance – A Manufacturer Perspective and Advice – Five Steps

[…] tactile navigation Physical accessibility features like adjustable height, instructions for using the kiosk, and headphone jacks Read the full article More EAA Kiosk Compliance Resources 301 549 3.2.1 which incorporates WCAG Disability Checking Kit from Cambridge UK Yes, there is a checklist — KMA Kiosk ADA Checklist Draft_2024 Quick and Easy Initial WCAG Check Web Accessibility and the ADA Guidance FAQ Kiosk ADA Accessibility ADA Disability […]

Kiosk Accessibility LabCorp – Lainey Feingold Feb 2024

[…] the stakes go up exponentially. So, it wouldn’t surprise me to see this case head towards settlement rapidly. The case is not published. Standing for a person with a disability is conferred when the allegations show that the person with the disability was denied full and equal enjoyment of the facility. This case makes you wonder why Quest […]

Quest Diagnostics Legal Opinion

[…] part of the integrated system of services rather than a standalone entity. If a person has the ability to use a service, does that mean there can be no disability discrimination under title III? Answer: no. Places of public accommodations have to start by considering how their facility is used by non-disabled guests and then take reasonable steps […]