Malware locks Google Chrome in kiosk mode until you enter your password New situation where hackers use kiosk mode to gain credentials. Bleeping Computer first reported. Excerpt — A malware campaign uses the unusual method of locking users in their browser’s kiosk mode to annoy them into entering their Google credentials, which are then stolen by information-stealing malware. Specifically,… Read More »
Trade Show Report It’s never a dull moment in the amusement business, but last week’s Amusement Expo International show in Las Vegas pushed the industry’s excitement into a higher gear. Attendees at the Las Vegas Convention Center indulged in a barrage of gamification innovations – personalization technologies such as immersive reality, AI holograms and avatars – that augment… Read More »
2026 July Update “Building a website is only half the battle. To see real ROI, you need the right audience—not just more sessions in Analytics. For the self‑service and kiosk industry, that means a specialized approach to technical SEO, accessibility, and how both humans and AI systems discover content.” “For a complete overview of our content strategy, see our FAQ Overview.”… Read More »
Posiflex and Lenovo Competition We saw this today – Euroshop 2026: Lenovo Unveils ThinkEdge Gen 2 for Retail: Lenovo’s global leadership team debuted ruggedized edge AI PCs in Düsseldorf, signaling a major move toward bringing real-time intelligence directly to the shop floor. Invidis The Lenovo ThinkEdge Gen 2 portfolio, specifically the SE30n Gen 2 and SE60n Gen 2… Read More »
Optimizing Kiosk Uptime: A Guide to Service, Warranty, and TCO Kiosk services are the most underestimated pillar—and often the most critical. Installation, monitoring, break-fix, software updates, compliance audits, and field support determine whether kiosks deliver ROI or become operational liabilities. Kiosk Service Providers Service and Warranty Build a Field Service Offering Service Offerings Kiosk OEMs: Why They Matter… Read More »
FAQ — the Top Level for Self-Service This FAQ is maintained by The Industry Group and KioskIndustry.org editors, drawing on three decades of deployment experience across retail, QSR, healthcare, government, and transportation. To make comments or suggestions email craigkeefner@pm.me What is a self‑service kiosk? A self‑service kiosk is a customer or employee activated device (via touchscreen, voice, presence,… Read More »
Understand Kiosk Service Options The service side of self-service is always separate from the self-service kiosk design and manufacture (and the software). The purpose of this information is to reduce downtime and lowering TCO. It might be redundant but the biggest obstacle to success is always lack of investment. Food for thought: 35 % of kiosk failures are… Read More »
Setting up Assigned Access Assigned Access or Kiosk Mode is lively subject. We would remind you of our cautions below: It’s tempting for IT to “learn” how to set up kiosk mode. That entails making mistakes. Some that will be very costly. Better to use a mature tool and understand it first before thinking a few browser settings… Read More »
Supplier and Vendor Companies in Kiosk Industry Discover the world’s leading supplier and vendor companies in the kiosk industry, offering solutions for self-service technology, retail, hospitality, healthcare, and more. From kiosk manufacturers to AI-powered assistive devices, this directory connects businesses with innovative partners who deliver hardware, software, accessories, and comprehensive consulting services. Explore recognized kiosk industry leaders and… Read More »
Kiosk Questions That Are Most Often Asked Worth examining the AI engines to see what questions they are most often asked, when it comes to kiosks. With Google we can see “keywords” but tougher to understand the surrounding context. ChatGpt October 2025 Here are the top five kiosk questions people most often ask as of October 2025: What… Read More »
American Airlines Disabled Automatic Boarding Pass Printing At Kiosks—To Save $175,000 On Paper ViewFromTheWing reports April 2025 — American Airlines has reprogrammed their check-in kiosks so that passengers dropping off bags who have already checked in (online, or using their mobile app) won’t automatically receive printed boarding passes. The kiosk will no longer spit out a paper pass by… Read More »
Self-Service and AI Self-service is all-encompassing these days. And AI is just enabling it even more. Insight: As much money and efficiency that kiosks and self-service have provided to businesses, our take is that very little of those savings have been reinvested in supporting the new mechanisms delivering that efficiency and availability. Service has yet to catch up. … Read More »
Self-Service Trends 2025 “AI for Kiosks and More: Must-Know Self-Service Trends for 2025” by DynaTouch provides insights into the latest trends shaping the self-service kiosk industry in 2025. The rapid technological advancements, particularly in artificial intelligence (AI), have significantly influenced self-service kiosks, transforming both customer interactions and internal processes. Key Trends Meaningful AI Integration AI is revolutionizing how… Read More »
Kiosk Report – Los Alamos kiosk_paper.html The 1995 Los Alamos Kiosk Paper This paper, titled “The Los Alamos Kiosk System,” was published in 1995 by researchers from Los Alamos National Laboratory. The primary authors were E. James Purcell and Michelle M. Hall. Key Points The paper describes an innovative kiosk system developed at Los Alamos National Laboratory for… Read More »
Kiosk Wireless For Kiosks and Digital Signage Key considerations for wireless kiosks include connectivity options, security measures, and performance factors. Connectivity Options Wi-Fi: Offers flexibility in kiosk placement but may be susceptible to interference and signal disruptions Cellular (4G LTE or 5G): Provides seamless connectivity, especially in remote locations, but requires a monthly contract Ethernet: Offers a more… Read More »
In Hospitality Breach News Encryption for Payment Processing New press release from Datacap. The hospitality industry is often targeted by cyberattacks due to the vast amount of sensitive data it handles, including personal identification, credit card information, and health data. Here are some key points or the “whys” regarding data breaches in this sector: **High Vulnerability:** Up to… Read More »
Secure Browser for Kiosks: Why Kiosk Mode Isn’t Enough A secure browser for kiosks is purpose-built software that locks down a device, restricts user behavior, and protects both system integrity and user data in unattended environments. While standard browser “kiosk modes” offer a basic full-screen experience, they do not provide the security, control, or reliability required for public-facing… Read More »
Listing of Orphan Posts To make sure google has these kiosk pages indexed we include them here. Reported from LinkScan Sep 14th — 28xx HIPAA Kiosks Section 508 Kiosks Windows Lockdown For Kiosks Android Lockdown Browser Digital Signage CMS Standard Kiosk Enclosures Tablet AIO Design Kiosk Software Custom Tablet Kiosks Payment Kiosk and Bill Pay Kiosk Kiosk Case… Read More »
Trackers Can Eat You Alive! From LinkedIn It’s common to assume that by browsing the internet companies are collecting boatloads of personal information about you and your devices. If you go to Amazon and buy some toothpaste via their app or browser, then like idiots, there will be ten different sites showing you toothpaste ads. No thanks, I just… Read More »
Credit Card Security for EV (or a Bank) The following video illustrates a typical hack for sniffing credentials from an ATM. Pretty easy stuff. We added some additional information on the relative “ineffectiveness” of this attack below. See Q&A. Sometimes hackers seem to just hack for hack sake. Now for Question and Answer EV Charging Stations and… Read More »
Lockdown Browser Update For a lockdown browser, we recommend Sitekiosk. Also known as a secure browser because it protects your computer from almost any type of manipulation by hackers trying to break in. Inserting USB drives for example or calling up javascript tools to hijack the computer or media player. For public kiosks, kiosk software offers several important… Read More »
Bitcoin ATM – California CryptoCurrency Bill SB401 Introduction California is debating a bill that would harm the bitcoin atm kiosk industry. The gist is the Arbitrary fee cap. The legislature picked a number they thought worked, there is no –to our knowledge –financial basis for the number. It might be derived somewhat from ATM fees, but we don’t… Read More »
Kiosk Mode Kiosk Mode protects your systems from public hacks. Recently there was a large RFP for kiosk enclosures (at a federal cemetery). The procuring office indicated that no computers would be required as they had existing stock of some older Dell laptops. The laptops run Windows 7 (consumer edition). Deploying self-service computers with an unsupported (and often… Read More »
Disabled Shoppers Struggle With Inaccessible Self-Checkouts Dec 1, 2022 – New article from Wall Street Journal (WSJ) on inaccessible self-checkouts. Blind people, wheelchair users and others say the design of typical self-service machines prevents them from shopping independently. By Katie Deighton — we continue to see major media taking the “increase our viewership” tactic by less than accurate… Read More »
Samsung EV Charging Stations from IoTecha & Samsung Not surprising to see Samsung hooking up with Iotecha for EV charging stations. And several Samsung partners have signed up as well. Synopsis – What you need to know Big market for large format outdoor displays and Samsung. You can see dual sided 55s being used in Volta/Peerless-AV. IoTecha’s Level… Read More »
Kiosks are wonderful devices, which can make useful everyday tasks so much easier for customers. Introduction Consider what ATMs did for banking. But with that flood of consumers interacting with these kiosks routinely, there is a powerful temptation to leverage all of that data and to try and monetize it–or to just sell it to others who will… Read More »
Kiosk PCI Compliance Tips from PCI SSC July 2021 Update — See the updated KMA PCI EMV Credit Card Reader Update – includes a preview of v6 devices from Ingenico. We also have finalized 30×10 matrix of POS devices and specific capabilities and features. From PCI SSC – The COVID-19 pandemic is quickly changing how many small merchants accept… Read More »
Bitcoin ATM Kiosk | Crypto ATM Kiosk Bitcoin | BlockChain Kiosk | Digital Currency Kiosks The page provides an overview of Bitcoin ATMs and how they work. It explains that Bitcoin ATMs are self-service machines that allow users to buy or sell Bitcoin using cash or credit card. The article also mentions that Bitcoin kiosks look like traditional… Read More »
Bitcoin ATMs and How To Use decrypt.co How to Use a Bitcoin ATM or BATM. Sounds pretty simple but it conjures visions of hackers, the dark web and a bank of PCs with Nvidia processors mining for Bitcoin. If you spend any time on Yahoo Finance, you can see the deployments are up 85% this year, thanks in… Read More »
Todays Unattended Kiosk News Relevant news impacting unattended self-service news from around the world. If interesting and noteworthy news send comments/suggestions to craig@catareno.com October 2021 [do_widget id=rss-4] September 2021 Healthcare Kiosk Case Study Kiosk Supply Chain – China in NY Times news. This is a fact. Many factories have been notified that in the next 3 months, they… Read More »
Noted on Bleeping Computer Excerpt By Ionut Ilascu Hackers caused havoc at four restaurant chains in the U.S. over the summer after compromising their payment systems with malware that stole customers’ payment card information. In the last two days, McAlister’s Deli, Moe’s Southwest Grill, Schlotzsky’s, and Hy-Vee disclosed publicly that their networks were infected with point-of-sale malware copying… Read More »
Unlock ATMs in Minutes at Defcon27 Story by Wired 8/9/2019 on presentation at Defcon27 Excerpt: SAFECRACKERS OF THE past put a stethoscope to a safe’s panel while turning its dial, listening for the telltale murmurs of the interlocking components inside. It turns out that modern safecracking, despite all its electronic upgrades, isn’t always so different. But now those involuntary murmurs… Read More »
Are you Scan and Go Ready? Originally published on LinkedIn May 16, 2019 Wherever you go today, whether Starbucks or Taco-Bell, screens are in – touchscreens that is. More than likely your fingers will interact with a digital device at some point, whether swiping a tablet to pay a bill or signing a receipt or else ordering your… Read More »