Rapid Prototyping Becoming the Norm for Kiosk Design From Olea Kiosks — Today, businesses are always looking for ways to stay ahead, particularly as it relates to technology adaptation or the next evolution in their digital transformation. Rapid prototyping has emerged as a key strategy, allowing companies to quickly turn ideas into tangible models for testing. This approach… Read More »
FOR IMMEDIATE RELEASE PRESS CONTACT: Krystle Murphy, Communications Manager, AVIXA Email: [email protected] Phone: +1.703.279.6366 InfoComm 2021 Announces Education Program Focused on Pro AV Design and Integration FAIRFAX, Va., Aug. 5, 2021 – InfoComm 2021, produced by AVIXA, will host a rich education program focused on pro AV design and integration at the show October 23-29, 2021, at the Orange County Convention Center… Read More »
NAMA 2026 Preview — Vending Becomes the Backbone of Unattended Retail NAMA (thenamashow.org) continues to evolve from a traditional vending show into unattended retail, payments, and automated commerce. If NRF is front-of-house retail theater and HIMSS is clinical workflow, NAMA is where real-world monetization infrastructure gets built. Date: April 22-24 Location: Los Angeles This year’s show reinforces a… Read More »
Question: Who are the best kiosk companies of 2026? Answer: The best kiosk companies in 2026 include KIOSK Information Systems, Olea Kiosks, Pyramid Computer, ACRELEC, and REDYREF, along with leading providers in software, payments, and digital signage. The top vendors are defined by their ability to deliver reliable, accessible, and scalable self-service systems, typically supporting 5–7 year lifecycle… Read More »
Why is Europe different — and what does that mean for operators globally? Because Europe is: More regulated (EAA, EN 301 549) More cash-diverse More unattended-dense More fragmented geographically Often ahead in compliance, behind in standardization ## Executive Overview Europe is one of the most advanced — and complex — self-service markets in the world. Adoption is driven… Read More »
Nice article by Olea on Biometrics and “How Olea thinks about designing biometric kiosks” The article is strong on design thinking and real-world deployment nuance, especially: User journey / ergonomics Environmental variables (lighting, height, throughput) Modular hardware mindset Multi-factor biometrics positioning That’s all solid—and frankly better than most vendor “guides.” Olea Kiosks is very experienced in biometric projects,… Read More »
SiteKiosk Online 1.9 is a feature and platform update focused on identity integration (Keycloak), accessibility hardware, power/device control, and a more modern, stable technical base. Key new capabilities Identity & security Keycloak is now supported as an identity provider for both cloud and on‑prem deployments, extending SSO and user management integration options (setup requires consultation). Accessibility & input… Read More »
In 2026, compliance is no longer a legal review process—it is a system architecture decision. Organizations deploying kiosks, self-checkout, or unattended retail must now design for accessibility, AI-driven loss prevention, and zero-trust security from day one. This checklist is not theoretical. It reflects what regulators, auditors, and operations teams will actually enforce in production environments. The 2026 compliance… Read More »
EAA Kiosk Compliance Checklist (2026 Edition) The European Accessibility Act (EAA) does not tell you how to build a kiosk.It determines whether your kiosk can legally be deployed in Europe. Compliance is achieved by applying EN 301 549 and proving—through design, testing, and documentation—that your system is usable by all people, including those with disabilities. 1. Scope Check… Read More »
We are redoing the STANDARDS main page and here is what we had before… Kiosk Standards and Regulations Last Updated on March 18, 2026 by Craig Allen Keefner Table of Contents Kiosk Standards and Regulations Here is our coverage of the regulatory compliance standards which affect and/or come into play for kiosks. Some are by law, some by suggestion.… Read More »
LG Electronics Launches Kiosk Practice Service for Seniors on TV It’s significant because it treats kiosk literacy for seniors as a mainstream “home appliance” feature, not a niche training program, and it fits into a broader accessibility and aging‑society strategy for LG and for Korea. Why this matters strategically It acknowledges kiosks as basic infrastructure. When only 17.9%… Read More »
We are right that the initial “gold rush” phase—where everyone thought they could launch a generic burger brand from a parking lot pod—has definitely cooled off. But the model hasn’t died; it’s just consolidated and matured into something more professional and data-driven. As of early 2026, the industry has moved away from the “fly-by-night” virtual brand toward more… Read More »
Trade Show Report It’s never a dull moment in the amusement business, but last week’s Amusement Expo International show in Las Vegas pushed the industry’s excitement into a higher gear. Attendees at the Las Vegas Convention Center indulged in a barrage of gamification innovations – personalization technologies such as immersive reality, AI holograms and avatars – that augment… Read More »
The Self-Service industry is comprised of many topics and yes, it is complicated 🙂 Many verticals of all types. You often find patient check-in located in a supermarket for example. Here are our main topics Restaurant Technology Guide – Self‑order kiosks, drive‑thru and menu board systems, and AI‑driven ordering for QSR and fast‑casual restaurants. Self‑Service Technology Statistics – Market size,… Read More »
Good to Know Regarding Restaurants and Self-Service Kiosks, AI, Payments & the Modern Restaurant Stack Restaurants are no longer asking if they should deploy self-service—they are deciding how fast they can scale it. Labor pressure, rising costs, and customer expectations for speed have pushed digital ordering from “nice-to-have” to core infrastructure. Whether it’s a self-order kiosk in a… Read More »
The Restaurant Tech Stack of 2026: Accessibility, Android, and the 30% Ticket Lift Self-service in restaurants has crossed the tipping point from labor mitigation to revenue optimization. Leading QSRs are now seeing 20–30% higher average tickets driven by structured upsell, visual ordering, and AI-assisted recommendations. The 2026 stack is no longer a kiosk—it is a coordinated system of… Read More »
What Was Notable at HIMSS 2026 No one questions the importance of healthcare (here is our Hub for healthcare fyi). Sooner or later, it becomes everyone’s primary concern. The automation explosion that is changing human activities by the day is transforming healthcare in more ways than many people recognize. Those who attended last week’s HIMSS 2026 Las Vegas… Read More »
China’s upcoming Five-Year Plan (2026–2030) marks a decisive shift in the global technology landscape. Rather than focusing primarily on economic growth, Beijing is doubling down on technological sovereignty and industrial independence, particularly in hardware sectors such as semiconductors, AI accelerators, robotics, and advanced manufacturing. For global hardware vendors—and for industries that rely heavily on embedded computing, displays, and… Read More »
What It Means for Healthcare Kiosks Healthcare kiosks have spent the last decade optimizing the touchscreen experience—better UI design, faster workflows, and mobile-first patient journeys. But a demonstration circulating around HIMSS this year suggests the next interface layer may eliminate the screen interaction entirely. Researchers demonstrated a robot designed to teach artificial intelligence how to interpret human gestures.… Read More »
Self-Service and AI as Clinical Enablement Tool As we approach HIMSS 2026, the conversation around patient self-service has shifted from “digital novelty” to operational necessity. With widely reported staffing shortages and tighter margins, the question for leadership is no longer if you should deploy self-service, but how to do it without creating new liabilities. Effective deployment in 2026… Read More »
How Vending is Driving Electronic Payments The unattended retail sector—spanning vending machines, micro markets, and smart stores—has rapidly evolved into a sophisticated, high-value retail channel powered by digital payments and automation. In vending automation, the big majority of cash payments are for small dollar items. And that is where the change is coming. Cashless payments removed the industry’s… Read More »
Weekly News Digest for Self-Service and Retail Tech ## Strategic Watch List & Financials Walmart ($WMT): Automation vs. Human Touch Walmart reached a $1 trillion market cap this month. Strategically, they are shifting 65% of stores to automated servicing but are notably reintroducing manned registers in select zones to combat “self-checkout friction” and shrink. Source: Walmart’s Omnichannel Strategy Diebold Nixdorf ($DBD): Strong 2026… Read More »
The Edge AI Paradigm Shift: Processing PHI on the Device The push to modernize patient check-in has led to a dangerous oversight in hospital IT. In the rush to implement touchless interfaces, voice recognition, and biometric authentication, many facilities are relying on cloud-based Artificial Intelligence. Bottom-line? For patient-facing kiosks handling PHI, edge inference should be the default architectural… Read More »
Healthcare and Self-Service — Your Digital Front Door First Alerts — info good to know today — Compliance: ADA, Section 504 (HHS), and HIPAA. (e.g., “How the Lobby Kiosks meet the May 2026 deadline”). Under HHS Section 504, kiosk compliance is service-based, not web-based. If a kiosk controls access to a federally funded healthcare service, the service must… Read More »
What Is Kiosk Software? Kiosk software defines how users interact with the system—and how operators manage it at scale. This includes application software, remote device management, content control, analytics, security, and integration with POS, EHR, CRM, or payment platforms. Software Companies 2026 Standard for Edge AI and NPU Remote Monitoring More Remote Monitoring Digital Signage Software Sitekiosk Amazon… Read More »
Connect Media has acquired Networld Media Group. The deal became effective January 30, 2026, with terms undisclosed. Insight — This isn’t about better journalism. It’s about building a larger transactional surface between vendors and buyers—and using ‘media’ as the excuse. That doesn’t make Connect evil. It makes them honest capitalists in a B2B media market that no longer rewards… Read More »
Self-service kiosks are not disposable devices Nice writeup on planning longterm by Olea Kiosks — Successful large-scale kiosk deployments must be designed from the start for long lifecycles, operational stability, and real-world constraints—prioritizing enterprise-grade edge computing, serviceability, and risk reduction over short-term cost or speed. Summary Self-service kiosks are not disposable devices but long-term operational infrastructure, especially in… Read More »
Recent developments in self‑service technology for major restaurant chains Here’s our SST summary (January 25, 2026) focused on meaningful recent developments in self‑service technology for major restaurant chains (kiosks, conversational/voice AI, drive‑thru AI, robotics/automation, computer‑vision, and app/mobile ordering): Key Recent Developments AI & Drive‑Thru Ordering McDonald’s continues expanding AI applications in 2026, integrating AI across operations—improving drive‑thru accuracy and exploring… Read More »
ISE Barcelona Tradeshow Integrated Systems Europe (ISE) in Barcelona has firmly established itself as the world’s most important trade show for professional AV, digital signage, and systems integration—and its relevance to self-service and kiosk technology continues to grow every year. What began as an AV-centric event is now a global showcase for connected experiences, AI-driven interaction, and software-defined… Read More »
Insight: NCR Isn’t Leaving Hardware — It’s Leaving the Factory When NCR Voyix announced it was transitioning its self-checkout and POS hardware operations to Ennoconn (aka Hon Hai), some industry observers rushed to frame the move as “NCR exiting hardware.” That’s the wrong conclusion. What NCR is really doing is exiting manufacturing ownership — a very different thing… Read More »
Photo provided by the National Retail Federation. NRF Big Show 2026 Report One would be guilty of hyperbole to say that the NRF Big Show in New York City has become the largest self-service technology show in the world. But a veteran attendee can certainly say the number of unattended service exhibits has surged every year, driven by… Read More »
From Decline to Discipline: Why Steak ’n Shake Turned to Automation For decades, Steak ’n Shake built its reputation on made-to-order burgers, table service, and late-night diners. But by the late 2010s, that model was under severe pressure. Rising labor costs, inconsistent service, shrinking margins, and declining traffic forced leadership to rethink the fundamentals of how orders were… Read More »
Photo provided by the Consumer Technology Association. Tech Report from Las Vegas Everyone knows AI is changing the way we live. What became obvious walking the CES show this week is that everything from making the morning coffee to using the toilet to knowing the best route to get to wherever you’re going when you leave the house… Read More »
Glory Global Goes For Scale with Acrelec This is not a leadership shuffle—it’s a business model declaration. Glory is now signaling that Acrelec will be its growth engine for unified commerce in foodservice automation. Glory’s push to integrate Acrelec and Flooid reflects a deliberate move to redefine itself from a cash automation vendor to a full-stack retail technology player… Read More »
2026 Payment Perspective We subscribe to UCPs newsletter and recommend you do as well. Best to be educated by the best. Across the year, UCP expanded their portfolio of certified solutions, deepened processor alignment, and broadened supported device platforms. That work may sound incremental, but it sets the stage for a very different 2026—one where unattended payments move decisively… Read More »