Self Service Drop Off Return Locker Update January 2026 — The Save Mart Companies has launched an Amazon return kiosk program across its Save Mart, Lucky and FoodMaxx banners. Customers can now conveniently return eligible Amazon purchases at its California and western Nevada store locations. After a successful pilot program in 15 stores, the service has expanded to 140 additional locations and will be… Read More »
KIOSK November 2025 Update: Building Smarter, More Human-Centered Self-Service Solutions Company Overview KIOSK Information Systems highlights major innovations, partnerships, employee features, and technology updates shaping its self-service and automation solutions for retail and beyond. Original article is available on LinkedIn. Partnership Spotlight: Open Lockers KIOSK partners with Open Lockers to redefine contactless order pickup for retail and restaurants. Smart lockers… Read More »
Lockers Pickup Solutions in Pittsburgh Latest deployment from Apex. Just so happens to include Olea Kiosks too. Last week we ran story on Applebee’s pickup food lockers from Apex From LinkedIn Less time in lines = More time with lions 🦁 That’s the experience guests are getting at the Pittsburgh Zoo & Aquarium, where we partnered with SSA Group… Read More »
Food Lockers We were happy to see the latest food locker for pickup iteration from Apex for food pickup (Applebees). New enterprise person is Zak Bertram (ex-Grubby). We first ran into Apex in 2021 when they launched food pickup lockers for college campuses. Not too long later, all the little robot delivery automation came. Remember those? The pickup… Read More »
Solar Powered Lockers Introducing our Solar-Powered Locker, the next generation of parcel delivery and storage solutions. With its innovative solar power supply, this system requires no connection to the grid, providing a sustainable and cost-efficient solution for parcel management. The modular design ensures easy installation and flexibility, while the use of clean energy reduces environmental impact. 👍 Editors… Read More »
Parcel Lockers for Residents, Consumers and Employees In 2025, over 28,000 parcel lockers were deployed. In just one country in Europe. Poland. One example of a parcel locker system is the USPS® Smart Lockers. These are electronic, keyless parcel lockers that provide a safe, secure, and convenient package delivery and returns alternative for both package recipients and shippers4. USPS Smart… Read More »
Parcel Lockers, Food Lockers Updated August 31, 2025 — Lockers for parcel pickup and vending dispensing are surging in popularity. Apartment complexes and more. Amazon is across the 7-Eleven chain. One of the new ideas are custom solar-powered pickup lockers for residential consumers. Porch pirates are just one factor. We took a look at the space recently. What… Read More »
UPS Lockers and Verizon In Store Pickup Lockers News First posted Automated Retail and Noted on Benzinga — Nice writeup by Dave Haynes Verizon Rolls Out 100s Of Touchscreen-Driven Pickup Lockers For Outside Its Stores for more information contact [email protected] BASKING RIDGE, N.J., April 25, 2022 (GLOBE NEWSWIRE) — Today’s consumers want convenience and Verizon continues to look at… Read More »
New use case aims to help ‘Stop the Bleed’ and provide emergency supplies for first responders. Did you know that uncontrolled bleeding was the leading cause of potentially preventable death among trauma patients? Or that it only takes five minutes for a person the die from traumatic blood loss? How about that 60,000 Americans die from blood loss… Read More »
Noted on Retail Automation August 2021 Brooklyn Dumpling Shop Delivers automat dining to Dallas Click for full-size image — Dumpling Automat In Brief: Combination of automatic self-service ordering + lockers (temp controlled) Couple of kiosks + wall of lockers Vimeo Video of process Franchise opportunities Very nice press coverage Wonderful history of the automat Food looks great! Please come to Denver! Excerpt:… Read More »
Smart Lockers ClearConnect Restaurant Solutions Looking to give your guests a seamless experience complete with a short wait time, exceptional service, and the latest technology? ClearConnect™ is a holistic and scalable solution designed for quick service restaurants enhancing every step of the customer journey that can be customized to fit your operational needs, from small to medium-sized operations… Read More »
Frank Mayer and Associates, Inc. teams with GRUBBRR to provide smart locker solutions for the future of product pickup and storage GRAFTON, WI – Frank Mayer and Associates, Inc. has partnered with GRUBBRR, a leading commerce automation company, to launch a smart locker system designed to provide pickup and storage solutions across multiple industries. Smart lockers offer customers… Read More »
New York, NY (PRWEB) February 07, 2015 — Brightbox® Cell Phone Charging Stations Enhance Conference Experience By Keeping On-the-Go Sports Marketers and Promoters Charged, Connected and Engaged Source: www.prweb.com Posts 2026: 3,595
Christian Nitu and Cory Finney sold their company to Best Lockers, a 46-year-old Maryland firm with personal electronic lockers in water parks, amusement parks and ski resorts across the country. They aren’t talking about the details of the deal, but Nitu called it “a moral victory.” Link to story Also see the Denver Post article The two former… Read More »
Experience the self-service locker that puts shipping and deliveries in your hands, on your schedule at convenient locations. Go to fedex.com/shipandget to learn more. Source: www.fedex.com Added to resource list Posts 2026: 3,352
Hi-tech revamps promise slicker service, video booths and click-and-collect convenience, but unions fear job losses Source: www.theguardian.com Some 500 self-service kiosks have already been installed in 180 post offices: these allow customers to pay bills and buy stamps for parcels. The new machines will make it possible for a transaction to begin at home or on a tablet… Read More »
NAMA 2026 Preview — Vending Becomes the Backbone of Unattended Retail NAMA (thenamashow.org) continues to evolve from a traditional vending show into unattended retail, payments, and automated commerce. If NRF is front-of-house retail theater and HIMSS is clinical workflow, NAMA is where real-world monetization infrastructure gets built. Date: April 22-24 Location: Los Angeles This year’s show reinforces a… Read More »
Question: Who are the best kiosk companies of 2026? Answer: The best kiosk companies in 2026 include KIOSK Information Systems, Olea Kiosks, Pyramid Computer, ACRELEC, and REDYREF, along with leading providers in software, payments, and digital signage. The top vendors are defined by their ability to deliver reliable, accessible, and scalable self-service systems, typically supporting 5–7 year lifecycle… Read More »
Why is Europe different — and what does that mean for operators globally? Because Europe is: More regulated (EAA, EN 301 549) More cash-diverse More unattended-dense More fragmented geographically Often ahead in compliance, behind in standardization ## Executive Overview Europe is one of the most advanced — and complex — self-service markets in the world. Adoption is driven… Read More »
Question – with the Chinese so comfortable doing payments via mobile phone, how is it that physical kiosks still find use and how? Physical kiosks still thrive in China because they solve problems beyond just “taking a payment,” and they often embed mobile payments rather than replace them. Why kiosks still matter Transaction isn’t just a payment: Many flows need… Read More »
We are right that the initial “gold rush” phase—where everyone thought they could launch a generic burger brand from a parking lot pod—has definitely cooled off. But the model hasn’t died; it’s just consolidated and matured into something more professional and data-driven. As of early 2026, the industry has moved away from the “fly-by-night” virtual brand toward more… Read More »
Trade Show Report It’s never a dull moment in the amusement business, but last week’s Amusement Expo International show in Las Vegas pushed the industry’s excitement into a higher gear. Attendees at the Las Vegas Convention Center indulged in a barrage of gamification innovations – personalization technologies such as immersive reality, AI holograms and avatars – that augment… Read More »
The Self-Service industry is comprised of many topics and yes, it is complicated 🙂 Many verticals of all types. You often find patient check-in located in a supermarket for example. Here are our main topics Restaurant Technology Guide – Self‑order kiosks, drive‑thru and menu board systems, and AI‑driven ordering for QSR and fast‑casual restaurants. Self‑Service Technology Statistics – Market size,… Read More »
Good to Know Regarding Restaurants and Self-Service Kiosks, AI, Payments & the Modern Restaurant Stack Restaurants are no longer asking if they should deploy self-service—they are deciding how fast they can scale it. Labor pressure, rising costs, and customer expectations for speed have pushed digital ordering from “nice-to-have” to core infrastructure. Whether it’s a self-order kiosk in a… Read More »
The Restaurant Tech Stack of 2026: Accessibility, Android, and the 30% Ticket Lift Self-service in restaurants has crossed the tipping point from labor mitigation to revenue optimization. Leading QSRs are now seeing 20–30% higher average tickets driven by structured upsell, visual ordering, and AI-assisted recommendations. The 2026 stack is no longer a kiosk—it is a coordinated system of… Read More »
Visit Booth 3461 for Healthcare Kiosks, Touchless Tech, and Identity Solutions at HIMSS 2026 WESTMINSTER, Colo., March 2, 2026 /PRNewswire/ — The Industry Group (TIG) and the Kiosk Association (KMA) will present a fully integrated, accessibility-focused self-service ecosystem at HIMSS 2026 (Booth #3461, The Venetian Expo, Las Vegas). With the May 11, 2026 HHS Section 504 deadline approaching,… Read More »
Visit Booth 3461 for Healthcare Kiosks, Touchless Tech, and Identity Solutions at HIMSS 2026 WESTMINSTER, Colo., March 1, 2026 — The Industry Group (TIG) and the Kiosk Association (KMA) will present a fully integrated, accessibility-focused self-service ecosystem at HIMSS 2026 (Booth #3461, The Venetian Expo, Las Vegas). With the May 11, 2026 HHS Section 504 deadline approaching, healthcare… Read More »
The New Reality of Retail Self-Service This retail TouchPoints article, written by Matt Ater of Vispero, argues that the retail industry has reached a “mission-critical” tipping point where self-service technology must evolve from simple touchscreens to multimodal, accessible interfaces that work for everyone, regardless of physical ability or environmental circumstances. We agree. See The New Modality Stack: How… Read More »
Healthcare and Self-Service — Your Digital Front Door First Alerts — info good to know today — Compliance: ADA, Section 504 (HHS), and HIPAA. (e.g., “How the Lobby Kiosks meet the May 2026 deadline”). Under HHS Section 504, kiosk compliance is service-based, not web-based. If a kiosk controls access to a federally funded healthcare service, the service must… Read More »
Photo provided by the National Retail Federation. NRF Big Show 2026 Report One would be guilty of hyperbole to say that the NRF Big Show in New York City has become the largest self-service technology show in the world. But a veteran attendee can certainly say the number of unattended service exhibits has surged every year, driven by… Read More »
OptConnect Acquires DPL Wireless: A Shift Toward Intelligence-First IoT The acquisition of **DPL Wireless by OptConnect signals a meaningful evolution in the IoT connectivity market—particularly for unattended infrastructure such as ATMs, kiosks, vending, micro-markets, lockers, and EV charging. This is not a scale-for-scale deal. It is a vertical intelligence play. DPL Wireless has long specialized in ATM and… Read More »
2026 Payment Perspective We subscribe to UCPs newsletter and recommend you do as well. Best to be educated by the best. Across the year, UCP expanded their portfolio of certified solutions, deepened processor alignment, and broadened supported device platforms. That work may sound incremental, but it sets the stage for a very different 2026—one where unattended payments move decisively… Read More »
And The Winners Are LG’s new self-order kiosk offers easy access for all and smart chat features — What stands out about LG’s newest kiosk is how it puts access first. Instead of treating ease of use as something added later, the system uses voice-driven AI so people can speak their choices – browsing options, selecting items, finishing… Read More »
Cover photo provided by the Consumer Technology Association. CES 2026 Preview Economic uncertainty hangs across much of the globe, but technology remains on the march. AI spending will continue to rise in 2026, with 68% of CEOs increasing investment, according to Teneo, the CEO advisory firm. Next week’s CES show in Las Vegas (Jan. 6-9) will preview much… Read More »
FAQ — the Top Level for Self-Service This FAQ is maintained by The Industry Group and KioskIndustry.org editors, drawing on three decades of deployment experience across retail, QSR, healthcare, government, and transportation. To make comments or suggestions email [email protected] What is a self‑service kiosk? A self‑service kiosk is a customer or employee activated device (via touchscreen, voice, presence,… Read More »