All posts by Kiosk Industry

Innovation Award for UV-C Disinfecting Light for Kiosks

Editors Note: Back in 2016, four years ago, we were given an award for developing UV-C technology embedded in a patient check-in kiosk. We looked at many potential solutions, and the final two candidates were UV-C and Copper. Copper has some real advantages, and it has the data and the approvals to go along with it. Like any other solution, though, it has its disadvantages. It kills bacteria, but the rate of kill is slower. It is safer, but it is more expensive. A targeted, comprehensive approach to battling bacteria is the best approach. In the end, for the kiosk, UV-C was the clear winner.

The question might be why were more not sold then. Good question. And we think the answer is again, a combination of factors. The two primary ones are 1st; there was no subsequent independent lab testing. That costs money, and a small company must be frugal—secondly, the cost premium. Too often, customers, even those in the public health sector, see the least price, and make the short term cheaper selection.

Four years later, they are maybe adding all types of antibacterial protection, and issuing press releases how they are “now” better serving their patients. They could have been sending out PRs that from the get-go, they have always cared. Plus they would’ve saved the additional money. And likely, fewer patients might have been infected at the hospital.

For a full wrap on antibacterial solutions, including Copper and UV-C, see the main Antibacterial page here onsite. We’ve included at the bottom of the article below, the useful UV-C links.

Our recommendations for these technologies at the current time?

  • Copper plodding on fixtures, handles in facilities is a good idea
  • Spot cleaning with handheld UV-C during maintenance cycles is good
  • There are now UV-C systems for ceiling lights which sanitize the air in the room (think sitting in a dentist office or chair e.g.)

The following is the originally posted press release from 4 years ago.


Original Source: was — http://www.latestsharenews.com/story/83966/connected-technology-solutions-takes-innovation-award-for-uvc-disinfecting-light-for-kiosks.html

 

MENOMONEE FALLS, WI – 11 May, 2016 – Connected Technology Solutions, a Menomonee Falls, Wis., based manufacturer of kiosks and related self-service technology, has been named a winner of the 2016 I.Q. Innovation Awards for CleanTouch™, its ultra-effective UV-C light surface sanitizing solution.

CleanTouch™ is available on the company’s Patient Passport Express®, which is marketed as part of the CTS Healthcare Services® division. The PPE is a robust kiosk that provides check-in, bill-pay and other patient-facing functions at many of the country’s leading healthcare facilities, such as Cleveland Clinic, Ohio State University Health Systems and Vanderbilt University Medical Center.

Antibacterial kiosk
Click for full image

By employing a continuous bath of UV-C light across the kiosk’s touch surfaces, CleanTouch™ rapidly kills up to 99.9-percent of bacteria and viruses, leaving the screen clean for subsequent users. After each transaction, when the user steps away, a quick 30-second wash of light disinfects the screen, making it clean and ready for the next patient.

IQ Award 01

The award ceremony was held in Milwaukee the week of May 17th.  Sharing the stage with CTS were such nationally known companies as Astronautics Corp. of America, Briggs & Stratton and Fiserv Inc.  Accepting the award for CTS were Jared Timm and Craig Keefner.

Note –  Another very cool company there in a speaking role was Scanalytics which does floor sensors for measuring footfall.  Impressive stuff.


UV-C Resources

Micro market Kiosk Requirements – Models For Micromarket Retail Application

TAGS: vending, micro market, micomarket kiosk, Olea micro market kiosk, Olea Kiosks Inc., Frank Olea, self-checkout systems

CERRITOS, CA — Olea Kiosks Inc. has two kiosks designed for micromarket developers and operators.

Source: www.vendingtimes.com

Olea’s systems come with 19″ touchscreen monitors and barcode scanners that can be used for products, loyalty cards and cellphones. They accept cash, credit cards, Apple Pay or payment through biometrics, and both models are available with either PCI- or EMV-compliant devices. They can be accessed by landline, Wi-Fi or cellular connections.

Typical functions and requirements:

Vendor needs to provide retail and micro market (kiosk) POS system.
– POS or Kiosk Software,
• The software system must be designed to run on a counter top or alternatively a tablet and integrate with a tablet stand for ease of use for operator and customer,
• Key capabilities include online payment processing, sales reports, inventory and digital receipts, as well as analytics information,
• The software must,
o Provide regular free updates with new features on a regular basis,
o Allow users to populate a spreadsheet with historic sales data for tax calculations,
o Work offline by providing a recording of transactions even when the internet is down by storing the data locally, and automatically sync all information when users can access the internet again,
o Allow users to manage details such as names, quantities and prices, as well as features such as credit card processing, discounts, gift cards, refunds, and a barcode scanner,
o Include all credit card processing. (Magnetic-stripe cards, EMV chip cards, Apple Pay, Google Pay, Samsung Pay, NFC cards),
o Be able to support credit card swipe, chip readers and contactless tap and go transactions,
o Be able to operate in a Micro Market and Retail area for self-serve service,
o Have the ability for customers to pre-order food,
o Have the ability to conduct online marketing campaigns,
o Meet all PCI data security standards with fraud monitoring, dispute management, chargeback protection, payment encryption and two-step verification,
o Have flat processing rate of 3.0% or lower,
o Provide 24/7 Technical Support,
– POS Equipment must include the following,
• POS Register (No Cash Drawer Needed),
• Customer display,
• USB Accessory Hub with minimum 4 ports,
• Mounting plate with cleat & Mounting toolkit,
• Connectivity, Wi-Fi, ethernet, USB accessory hub with enough ports to run included accessories,
• USB Receipt Printer,
• USB Bar Code Scanner with Stand,
• All equipment must have the ability to be secured, mounted or locked in place,
– Self-Serve Micro-Market (Kiosk) Equipment must include,
• Kiosk Register,
• Connectivity.

A contract term will be for one year.

GLI STANDARDS – Gaming Laboratories International

GLI STANDARDS – Gaming Laboratories International GLI Gaming Kiosk Certification

GLI’s business is to test, review and report on gaming devices and systems against the standards established by relevant gaming jurisdictions worldwide.

Source: www.gaminglabs.com

Background information on Gaming Labs certification for gaming regulations.

GLI Standards

GLI’s business is to test, review and report on gaming devices and systems against the standards established by relevant gaming jurisdictions worldwide. Each jurisdiction has the authority to set their own standards; however, many use our standards as a starting point in developing their regulations.

In other words, GLI has established the base standards for gaming devices and systems around the world. We are the experts in the industry. *Non-English versions of the most current versions of any/all recently-updated standards will be posted to this website as soon as practical.

Gaming Standards Including Kiosks and Betting Kiosks or Wagering Systems

Yum Kiosks – Pushing Forward QSR Technology

Delivery, kiosks and other digital efforts are taking more prominent roles at Yum! Brands, moves that serve as a good reflection of overall trends in the quick service restaurant (QSR) space. Yum operates the Pizza Hut, Taco Bell and KFC chains, and the company’s fourth-quarter results, released Thursday (Feb. 7), provided details about where those […]

Source: www.pymnts.com

Published on Pymnts.com Feb 7

Kiosks, too, are another area of innovation targeted by Yum in 2019. By 2020, Gibbs said, “our goal is to have 5,000 restaurants with kiosks.”

Indeed, according to that PYMNTS research, “larger chains are more likely than smaller ones to have in-store kiosks, and they’re also more likely to offer their own mobile apps.” That said, only 3 percent of QSR managers said that self-service kiosks stand as the most common method for placing orders.

Loyalty, too, is another feature that QSR customers want more of, with nearly 80 percent of them saying such programs are important to the future of success of QSRs. That compared with about 48 percent of QSR managers who said the same. Yum, according to its Q4 conference call, seems to be increasingly tilting toward those customer perceptions.

The Bitcoin ATM & Grocery Stores?

Bitcoin ATM

There are few familiar places in the regular life of a consumer other than the grocery store, and that familiarity can breed a type of trust, a sense that nothing too weird or threatening will happen there. That doesn’t mean they can’t be about innovation. Supermarkets are home to some of retail’s major and ongoing […]

Source: www.pymnts.com

Not sure I see the worth and payback either. Grocery stores still use Redbox DVD dispense.  Coinstar reminds me of digital signage (in search of an ROI).

The 2018 QSR Drive-Thru Study

QSR Drive-Thru Study
It seems that all anyone in the restaurant industry can talk about these days is off-premises dining. From mobile-powered delivery to kiosk-driven takeout and all of the other increasingly accessible food occasions outside the four walls, off-premises is revolutionizing how guests interact with food businesses—and how those businesses design their customer experiences.

Source: www.qsrmagazine.com

A look at the major restaurants and where they are going with Drive Thru

Kroger Launches Voice Assistant Ordering for Grocery Ecommerce

Kroger Speech

Mega-grocer teams with Google Assistant for contextual commerce

The Kroger Co. is furthering its efforts in contextual commerce by adopting voice-assistant technology for ordering groceries online.

Customers can interact with their Kroger Grocery Pickup cart via an action in the Google Assistant voice app – which can be accessed through iOS, Android and Google Assistant devices, Kroger Technology announced on its LinkedIn page. Activating the service is as simple as saying “Hey, Google” into the device.

The service has launched so far in six Kroger-owned banners: Fred Meyer, Fry’s Food and Drug, QFC, King Soopers, City Market, and Ralphs. It will arrive at additional banners later this year and throughout 2019.

Source: progressivegrocer.com

ALSO WORTH READING

TARGET EXPANDING GOOGLE EXPRESS VOICE ORDERING

Nationwide expansion follows pilots in NYC, CA

WALMART DEBUTS VOICE-ENABLED SHOPPING

Will offer hundreds of thousands of items via Google Assistant

BOXED ADDS AR, CHATBOT, GROUP ORDERING

Innovations geared toward Millennials

‘ASK PEAPOD’ ENABLES VOICE ORDERING

Feature available to shoppers with Alexa-enabled device

VOICE-ORDERING PRODUCTS, INCLUDING GROCERIES, TO SURGE THROUGH 2022

Currently 20% of users voice-order groceries via devices

Online Retailers Moving To Physical Stores – Bloomberg podcast

Online Companies Physical Stores

Matt Townsend, global business reporter for Bloomberg, on how digital natives like Warby Parker have recognized they need physical stores to grow and prosper. Hosted by Pimm Fox and Lisa Abramowicz.

Source: www.bloomberg.com

Nice audio podcast. Main point being online advertising is getting more and more expensive while brick & mortar is getting cheaper and cheaper. Lots of added benefits to B&M too. Examples as well. Recommended

Blind Marylanders sue Walmart, saying self-serve checkouts violate ADA – Baltimore Sun

Self-serve Checkouts Violating ADAWalmart ADA Violation Self-Serve

Three blind Maryland residents and the National Federation of the Blind are suing Walmart.

Source: www.baltimoresun.com

The plaintiffs are seeking a permanent injunction that would require Walmart to make its self-service kiosks throughout the U.S. accessible to blind customers; a declaration that Walmart has been violating the ADA; and court costs and attorneys’ fees.

According to the suit, Morales and Boyd were checking out at a self-service kiosk when Morales handed an employee her debit card and instructed the employee to enter her pin number on the keypad. She expected to pay about $80 for her items, according to the suit. During the transaction, the screen prompted the users to take money from the machine, the suit claims. When Morales and Boyd left the store, they asked a bystander to read the receipt and realized Morales was charged about $120.

They re-entered the store and called police, and the $40 was ultimately returned, according to the complaint.

ADA Related Links

Skip The DMV, Renew Your Car Registration At King Soopers « CBS Denver

DMV Kiosks – Skip The DMV, Renew Your Car Registration At King Soopers DMV Kiosks

Running errands just got a lot easier for people living in some cities across Colorado now that the DMV has renewal sites at some King Soopers stores. The plan is to add even more in the state.

Source: denver.cbslocal.com

Nice video on renewing at King Soopers in Colorado.

With sports gambling legal, some are betting on a new kind of fan experience

Sports Betting Kiosk in the Near Futuresports betting kiosk

Many owners and businesses are doubling down on new tech that will incorporate wagers into watching.

Source: www.washingtonpost.com

For years, most American sports leagues have resisted gambling of any sort, scarred by match-fixing and point-shaving scandals that still stain history books. But in recent years, public attitudes have relaxed, and many of the major stakeholders slowly have shifted their stances. In May, the Supreme Court effectively shut down the federal law that outlawed sports betting in most places outside of Nevada, allowing individual states to decide on their own if they want in on the lucrative sports gambling business. It’s an industry that some believe topped $100 billion as an underground market and some analysts think could grow into a $6 billion to $16 billion industry, depending on how many states get onboard.

Sports betting kiosk available at the track for NASCAR weekend | Delaware First Media

Sports Betting Kiosksports betting kiosk

Race fans will be able to place bets at the track during this weekend’s NASCAR tripleheader at Dover Downs Racetrack.

Source: www.delawarepublic.org

Dover Downs Casino staff will be taking bets from the kiosk on Saturday’s NASCAR Xfinity Series and Sunday’s Monster Energy series playoff races as well as the full menu of sports.

Dover Downs Racetrack Assistant Vice President of Marketing Gary Camp says Las Vegas odds-makers William Hill will set the odds for individual drivers.

This is the first time in NASCAR history fans can legally bet on a race on location.

More Information on Sports Betting Kiosks

New York City WiFi kiosks have over 5 million users

New York City WiFi kiosks

New York City’s high-speed WiFi kiosks have been around for a while, but just how many people are using them? Quite a few, in fact. The LinkNYC team ha

Source: www.engadget.com

Excerpt from Engadget – The LinkNYC team has revealed that there were over 5 million registered WiFi users as of September 2018, with over a billion sessions spread across the 1,700-plus units in the city. People make over 500,000 calls every month, too, although it’s not clear how many of those were ice cream truck pranksters. You can safely presume that there’s plenty of demand.

NRF Stores Magazine – September 2018 – Nice to See You Again

Source: www.storesmagazine-digital.com

Nice story on facial and recognition and how Fraud-IQ is helping retail in loss prevention.

Excerpt:

Merchandise returns cost retailers in the United States more than $350 million in sales last year, including up to $22.8 billion attributed directly to fraudulent returns and abuse, estimates data analytics firm Appriss.

“Fraud is such a big number in retail, one that largely goes unchecked,” says Peter Trepp, CEO of FaceFirst, a software firm that provides a security face recognition platform for use in industries including retail, air transportation, casinos, sports and event venues. The company recently unveiled Fraud-IQ, which it calls the first facial recognition product built specifically for use against retail return fraud.

“It’s hard to find tools to combat fraud,” Trepp says. “Part of this is because criminals have become so sophisticated. We think [facial recognition] is a contribution to battle this.”

The new Fraud-IQ works in two ways to assist retailers. “First, it can identify people entering the store without a package and then showing up at the return counter with goods to return,” Trepp says, “and the second works against repeat offenders.”

Self-Service Kiosk Cleanliness – Considerations Before and After Deployment

Self-Service Kiosk CleanlinessSelf-Service Kiosk Cleanliness

Left unattended, interactive kiosks can get dirty, inadvertently turning off potential users. Read about best practices for keeping a kiosk clean.

Source: www.olea.com

One takeaway — A best practice example would be to adopt the same cleaning schedule as your customer counter.  In the morning wipe the kiosk touchscreen with something like Easy Screen and ideally at the end of business wipe it again.  Every day. Also any contact points, and while you are at it, do your mobile phone too!

AI for Crime Prevention and Detection – 5 Current Applications

AI Crime Prevention and Detection AI Crime Prevention and Detection

From detecting gunfire to predicting high-crime areas, artificial intelligence is being applied in crime and criminal justice. In this article w

Source: www.techemergence.com

New tools for the public. Several of these dovetail with emergency kiosks too.

Shoppers Order Fresh Veg Off Kiosk

Grocer Lets Shoppers Order Fresh Veg Off Kiosk, From On-Premise Roof Garden –Grocers Use Kiosks For Vegetables

There is endless talk in this business about connecting digital signage to customer experience, but it’s not that often that I see initiatives that get beyond those customers seeing something…

Source: www.sixteen-nine.net

Grocery in Canada allows ordering fresh vegetables that are picked for you.

DTE offers cash payment kiosks for low-income customers

DTE offers cash payment kiosks for low-income customers
Payment Kiosks

Ferndale-based DivDat is rolling out ATM-like payment kiosks for customers to pay by cash in Rite Aids

Source: www.freep.com

The 30 kiosks placed at DTE payment centers and select Rite Aid pharmacies in locations around Detroit and Michigan accept all forms of payment, including cash. The targeted customer is someone who might not have a credit card or bank account.

Early returns are strong, company executives say. Of the utility’s 200,000 walk-in payment transactions, 25,000 used a DivDat kiosk last month. The use of its kiosks grows between 10% and 15% month-over-month. More than 90% of customers who use the kiosk one time use it again.

For Bierkle, the goal is broader than Michigan.

“We want to eliminate convenience fees nationally,” he said in an interview at the Ferndale headquarters for DivDat, short for “diversified data.” “We don’t think it’s right.”

He imagines a future of conveniently located kiosks where customers could pay a variety of bills, from water to electric to phone, in one spot without charge. Unlike a payment center, these kiosks would be located in retail stores like Rite Aids that are open on nights and weekends.

A separate trial program inside several area churches also is under way, he said.

The growing use of cash-collecting kiosks in Michigan comes as the Obama administration launched a new initiative last week to boost banking access for millions of Americans who don’t currently have checking or savings accounts.

“For many, it is hard to imagine how it would be possible manage financial affairs without basic products like a checking account or a credit card,” Treasury Secretary Jacob Lew said Tuesday in an announcement about new public-private efforts to reach low-income populations. “But the consequences of exclusion are real, and expanding access to financial services is important at every level of the global economy.”

The recent financial lending crisis and recession have shined a light on the potential dangers for consumers who shell out higher rates and fees for access to last-ditch credit. Millions of Americans don’t have a sufficient enough financial history to receive a credit score, which can unlock traditional forms of lending, according to Lew.

Bierkle says DTE customers already are using the blue-and-gray kiosk in a number of ways its creators did not necessarily anticipate.

Some customers are prepaying their bills to ensure they don’t lose service if times get tight. Others pay a little at various times during the month.

Ted Williams, 61, who lives on Detroit’s east side and works in inventory at Ford, said he uses the kiosks at DTE payment centers when the lines grow too long or at a Rite Aid near the city airport when he stops in to pick up a prescription.

“It’s very easy to use,” Williams said. “I wait until the last minute so I go in to drop off my check.”

Caregivers including parents of children living away from home and adult children of elderly people are also using the system to pay bills remotely for others.

There is also evidence, Bierkle said, that the millennial generation in some cases prefers cash, making the kiosk attractive beyond those who may be without a bank account or credit card.

But there are hurdles left to clear to move the business beyond its early stages.

“We have two challenges,” he said. One is building awareness about the availability of the kiosks and another is reducing concerns that installing kiosks means putting customer-service employees out of work.

For Bierkle, the kiosks are a natural evolution for his family’s business that started in early 1971 as a data processing company. Later, it developed a variety of bill-paying services for companies that progressed from the mail to faxes to the Internet.

DTE sought a partner in 2012 for the kiosk idea and eventually found DivDat. DivDat charges DTE to operate the kiosk and the bill-paying company rents space from local Rite Aids in addition to kiosks stationed in DTE payment centers.

“I consider it wildly successful,” Ronald Gillmore, kiosk program manager for DTE, said in an interview.

The program collects about $3.5 million a month for the utility.

“We’re probably going to look at expanding the network,” Gillmore said. DTE has 2.1 million electric customers and 1.2 million gas customers (and some overlap), the company said.

It can still be a challenge to persuade some older customers to adapt to the new technology, Gillmore said. But once they do, most become repeat customers, he said.

    How Digital Kiosks are Changing the Small Town Experience

    How Digital Kiosks are Changing the Small Town Experiencesmart city alternatives for small towns

    Small towns across the country are rapidly realizing that interactive digital solutions, namely digital kiosks, have the capabilities to serve as the answer to many of the aforementioned questions, among others.

    Source: meridiankiosks.com

    Picture this: your company has an out of town meeting, your child has a sports tournament, or your family plans a weekend getaway. As a result, you find yourself in a bustling small town you’ve never before visited. The downtown area is filled with shops and restaurants, but you aren’t quite sure what to do or where to start, and you’re overflowing with questions. Which restaurants are kid-friendly? What do their menus look like? Which direction is the store your friend told you to check out? Is there a local park?

    The predicament you’re facing when you arrive in this unfamiliar small town is one that towns across the country are constantly considering—once visitors arrive, will they be able to easily get around? If so, will they be able to find something they’re interested in, be willing to explore, and support local restaurants and businesses?

    In an effort to address some of these questions, cities and towns both large and small have begun exploring and investing in interactive digital solutions. You may have heard the term ‘smart cities’ used to describe those implementing interactive technology throughout their cities. Though typically not to the same scale as major cities, small towns across the country are rapidly realizing that interactive digital solutions, namely digital kiosks, have the capabilities to serve as the answer to many of the aforementioned questions, among others.

    Read Full Article

    Smart City – CityPost Information Kiosks Coming to Jersey City’s Streets

    Smart City – CityPost Information Kiosks Coming to Jersey City’s Streets

    Up to 50 kiosks offering information about Jersey City will be installed throughout the city’s neighborhoods.

    Source: jerseydigs.com

    City Hall issued a Request for Proposals (RFP) for these types of devices at the end of 2017. The RFP stated in part that “kiosk designs shall be of a modern aesthetic and shall reflect Jersey City’s streetscapes and architecture,” adding that at least one must be installed at or near all of Jersey City’s PATH stations, the Martin Luther King Drive and West Side Avenue Hudson-Bergen Light Rail stops, and at least two Jersey City Housing Authority complexes. The RFP also required applicants to include at least one kiosk per ward in their proposal.

    Smart City Media was awarded the contract earlier this year. The company has also installed CityPost kiosks in cities like Little Rock, Kansas City, and Louisville.

    Are McDonald’s kiosks better than cashiers?

    Are McDonald’s kiosks better than cashiers?McDonalds Kiosks

    McDonald’s is rolling out a new way to order at its restaurants. Kiosks have increased accuracy and efficiency for fast-food chains. But are kiosks better for customers to use?

    Source: www.businessinsider.com

    The best illustration yet I have seen of the actual menu process and how the choices are added/deducted

    MCDONALDS ADDING KIOSKS TO 140 LOCATIONS IN STATE – The Denver Post, 2018-08-14

    McDonalds Kiosks Coming To Colorado Franchisees

    mcdonalds kiosk
    McDonalds ordering circa 2005 test. Click to see full size image

    McDonald’s and its local franchisees are combining to invest $111 million in physical and technological upgrades at 140 Colorado restaurants this year and next, the company has announced.Click here to edit the content

    Source: digital.olivesoftware.com

    The work, which ranges from remodeling to complete rebuilds, is part of a $6 billion modernization effort McDonald’s will roll out across the U.S. by the end 2020, according to a news release issued Tuesday.

    The work includes:

    • Adding self-order kiosks to make ordering and paying easier

    • Creation of new counters that allow workers to bring food to customers at the table

    • Creation of designated parking spots for mobile order pick-ups

    • Expanded McCafé counters and new digital menu boards

    • New dining room decorations and updated exteriors

    McDonald’s has more than 200 independently owned locations in Colorado, according to the company. State Senate President Kevin Grantham, R-Canon City, called the company “a leader in job creation and economic growth,” in Tuesday’s release.

    Kiosk History – the doomed weather kiosk in downtown Washington and Fake News  

    Kiosk History – the doomed weather kiosk in downtown Washington and Fake Newsweather kiosk

    The reliability of weather reports from a kiosk on Pennsylvania Avenue was a hot topic a century ago.

    Source: www.washingtonpost.com

    Washington’s weather kiosk was located on Pennsylvania Avenue, near E Street NW. It happened to be directly adjacent to The Washington Post building at the time.

    Initially, the kiosk was quite popular with the public, and its reports were frequently cited by the media, particularly The Post. But after a couple of decades passed, Washingtonians began to complain that the kiosk was not reporting accurate temperature readings. The kiosk’s temperature was often 10 degrees warmer than the actual temperature, particularly on sunny afternoons.

    The kiosk became a Great Depression-era “fake news” controversy in Washington.

    Read the full article and thanks to Francie Mendelsohn of Summit Research for sending to us.

    POS SDK Square – With New SDK, Square Wants to Open New Scenarios for POS | PCMag.com

    POS SDK Square – With New SDK, Square Wants to Open New Scenarios for POSPOS SDK Square

    By opening up the platform, the tech giant is empowering users to bring cloud-based point-of-sale (POS) to workflows it has never serviced before.

    Source: www.pcmag.com

    Before launching the SDK into the wild, Square worked with a number of select partners to build custom POS solutions by using Square’s technology. The aforementioned Shake Shack has recently been testing cashier-less stores, which it calls the “Shack of the Future,” in New York City. Working with the development agency Fuzz, the burger chain built a self-service kiosk that let customers order their food and pay all by themselves. Even though it used Square’s infrastructure of security and payment support, these experimental restaurants were able to drive down wait times with a solution that was effectively customized just for them.

    Cannabis Kiosk – greenbox Launches Fully Automated Marijuana Kiosk –

    Cannabis Kiosk aka Marijuana Kiosk NewsCannabis Kiosk aka Marijuana Kiosk

    greenbox Robotics Brings Automation to the Cannabis Industry with New State-of-the-Art Vending Marijuana Kiosk Starting August 15th, California Dispensary Owners Can Provide Customers With A Futuristic and Inviting Shopping Experience Saving Them Time… #cannabisautomation #cannabiskiosk #cannabisrobotics

    Source: www.newcannabisventures.com

    Standing at 6 feet tall and 4 feet wide, each marijuana kiosk is designed to maximize retail space. The machines are equipped with a DIVI robotic arm that delivers fantastic range of motion, speed and precision to deliver just about any product that can fit through the shoot. The gull-wing door opens like the trunk of an SUV which makes for simple and easy restocking.

    More on Marijuana Kiosk aka Cannabis Kiosk
    MARIJUANA KIOSK NEWS BITCOIN TO THE RESCUE
    MARIJUANA KIOSK & CANNABIS
    MARIJUANA KIOSK – YORK SOFTWARE COMPANY JOINS TEAM CREATING A CASH-ACCEPTING MARIJUANA KIOSK FOR CANNABIS INDUSTRY

    Biometric Financial Kiosk – New FNB kiosk with fingerprint technology. Here’s how it works 

    Biometric Financial Kiosk – New FNB kiosk with fingerprint technologyBiometric Financial Kiosk

    The machine can do everything except give out cash.

    Source: www.businessinsider.co.za

    FNB has launched a new kiosk that allows you to open an account with only your thumbprints as verification.

    The bank has formed a partnership with the department of home affairs, and uses government records to verify your identity.

    “The machines are directly linked to Home Affairs and because they use fingerprint technology on their side, we are able to quickly verify who you are,” says Lee-Anne van Zyl, CEO of FNB Points of Presence.

    The TouchPoint kiosk allows people to open an eWallet Extra account with their thumbprints. Existing FNB customers can also do all their general banking, except withdraw money.

    Bill Pay Kiosk for county business in Atoka 

    Bill Pay Kiosk for county business in AtokaBill Pay Kiosk for county business in Atoka

    Starting this morning South Tipton County residents will be able to conduct county business in Atoka.

    Source: www.covingtonleader.com

    Three months ago the Tipton County Legislature appropriated $12,800 for a kiosk in the lobby at Atoka City Hall and it will be unveiled at a ribbon cutting today at 10 a.m.

    Residents will be able to renew vehicle registration and pay court fines and county property taxes 24 hours a day at the kiosk.

    HP announce a new retail Kiosk and POS solution based on Windows 10

    HP  retail Kiosk and POS solution based on Windows 10HP Retail Kiosk

    HP Inc. is offering a new portfolio of devices and services designed to enhance the in-store retail shopping experience. The HP Engage portfolio will also be available through its Device-as-a-Service (DaaS) offering. The HP Engage Go Convertible is a flexible solution with a docking design for seamless transitions between fixed and mobile operations. The HP Engage Go …

    Source: mspoweruser.com

    Interesting modular mounting system it looks like. Plus it has a side mounted printer inside core cylinder. I bet its spendy…

    Kiosk Vending Automation – Swyft Acquires Utique

    Swyft Acquires Utique

    SAN FRANCISCO, July 26, 2018 — Swyft, Inc. announced the strategic acquisition of Utique, Inc., a high-tech US automated retail technology company. The cash and equity transaction enables Swyft to deploy new technology into its platform and buil

    Source: www.vendingmarketwatch.com

    “Utique is a synergistic technology company that further adds functionality and efficiency into our automated retail product,” said Lincoln Smith, Swyft’s VP Product & Marketing. “With the acquisition comes an exceptional user experience in high-end consumer retailing.”

    Utique was awarded the “Best New Airport Retail Concept in North America” by ACI, the “Gold Innovation Award for Best Store Design” by NAMA, and was named to McKinsey & Company’s “Ones to Watch in Retail” report.

    The acquisition also strengthens Swyft’s growing portfolio of patented inventions by adding ten (10) granted US patents. Utique’s technology includes mechanical patents, a back-end management system patent and user experience and lighting patents. One patent builds on Swyft’s own filings for use of vending machines as distributed micro-warehouses for e-commerce delivery.

    New kiosks offer convenience for state park visitors – Journal Advocate

    Outdoor kiosks (Solar Kiosks) For Park Registration Kiosk Ticketingoutdoor kiosks solar kiosks

    North Sterling State Park has a new feature to make it easier for visitors to purchase a parks pass.
    The park is one of eight state parks to receive a new self-service kiosk so far. These outdoor kiosks are also solar kiosks and provide ticketing and registration via 3G/4G modem.

    Source: www.journal-advocate.com

    “Not a lot of people have exactly seven dollars [for a daily park pass] in their pockets,” said CPW Statewide Business Operations Coordinator Kirk Teklits. “As far as customer service goes, being able to pay by credit card is definitely a desirable service option.

    15 stations are currently installed at nine parks and more will be coming later this summer.

    “This helps our state parks become more modernized,” Teklits said. “Most of the kiosks run on solar power, provide multiple sales channels to our customers, and help our staff with money collection and counting. It also helps our law enforcement officers quickly determine who has bought a pass and who hasn’t.”

    Teklits said there have already been more than 800 daily passes and 55 annual passes sold through the kiosks since the first ones were installed June 13. The kiosks accept Visa, Mastercard and Discover cards.

    Outdoor Kiosks Notes

    We asked for some more background information on the outdoor kiosks and learned deployment began in June 2018 with 15 stations. And already the other parks have requested their own solar kiosks. Business at the kiosks has been very good so far and expanding to all the parks in Colorado is just a matter of time (and money).

    Each kiosk costs around $6K is our estimate and looking at the kiosks it looks like Parkeon is the vendor.  They have a 3 year contract we are guessing.  The original RFP went out last quarter of 2017. That’s 8 months from spec to deployed.

    Connectivity is managed thru a 3G/4G modem.

    For more on Outdoor Kiosks see our reference page on Outdoor kiosks.

    Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.



    Watch Amazon VR kiosk transform the future of shopping

    Watch Amazon VR kiosk transform the future of shoppingAmazon VR kiosk

    Amazon VR kiosk announced  in 10 shopping malls to promote its upcoming Prime Day shopping event. See the Amazon VR experience for yourself. Prepare to be impressed.

    Source: venturebeat.com

    Amazon VR Kiosk notes — We keep looking for VR kiosk interations for customers especially “trial balloons” and not surprising that Amazon has opted for some extra juice to spur Prime Day.  Imagine Prime Day taking on same significance as Thanksgiving or Christmas. With over 50% of ecommerce shopping and buying happening on Amazon, its up to the other retailers like Target and Walmart to react.

    Excerpt: Rather than taking the obvious retail angle and depositing you in a computer-generated facsimile of a brick-and-mortar space, Amazon VR kiosk instead transports the shopper into a city filled with Prime Day products — beginning with the fun of a hot air balloon ride. Viewed through an Oculus Rift with full head tracking, the ride lets the shopper briefly see some of the brands and promotions Amazon is featuring before landing in a serene park.

    See full article

    VR Kiosk By Amazon

    More on Amazon


    Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.

     

    Water, Sewer Utility Payment Kiosk Opens In Alpharetta | Alpharetta, GA Patch

    Utility Payment Kiosk

    Fulton Opens New Water, Sewer Payment Kiosk – Alpharetta-Milton, GA – Fulton County has rolled out the kiosk and a walk-in window for North Fulton residents at the Customer Service Center at 11575 Maxwell Road.

    Source: patch.com

    JACK – Utility Payment Kiosk gets installed at Fulton County for utility bill payment. Check or Credit Card (no cash)

    ALPHARETTA, GA — Residents in North Fulton who need to make payments to their county water and sewer bills will now have a more convenient way to do so.

    Fulton County recently opened a new water and sewer bill payment kiosk and walk-in window in Alpharetta. The window and kiosk is located in the same location of the Fulton County Customer Service Center at 11575 Maxwell Road.

    Residents can pay by check or credit card at the kiosk

    Four Providers of Smart City Kiosks Named IDC Innovators | Business Wire

    Four Providers of Smart City Kiosks Named IDC Innovatorssmart city kiosk

    FRAMINGHAM, Mass.–(BUSINESS WIRE)–International Data Corporation (IDC) today published an IDC Innovators report profiling four providers that are considered key emerging vendors in the Smart City kiosks market. The four companies named as IDC Innovators are CIVIQ Smartscapes, Smart City Media, SmartLINK, and Soofa.

    Source: www.businesswire.com

    Smart City kiosks are specifically designed units, most of which include (interactive) display panels for local information, Wi-Fi signaling, and emergency call services. Kiosks typically use advertising as a revenue model while providing the public with a variety of information and services. Smart City kiosks also use sensors and digital platforms to collect street-level data and engage local residents, businesses, and tourists throughout the city. IDC believes that Smart City kiosks are important civic engagement tools that enable cities to collect, analyze, and share information as well as offer services such as Wi-Fi and phone charging.

    “As cities look for ways to provide ubiquitous public Wi-Fi, market local businesses, generate new revenue opportunities, and provide quick access to services and information for the public, Smart City kiosks are emerging as a one-stop shop for these services,” said Ruthbea Yesner, vice president of IDC’s Government Insights and Smart Cities practice. “The fact that they offer ad-based revenue opportunities makes them an attractive option to extend urban services to the hyper-local level.”

    CIVIQ Smartscapes offers several smart kiosk solutions, each of which is designed to address urban needs ranging from improving city mobility and wayfinding to public Wi-Fi offerings, emergency alert systems, smart lighting, and environmental monitoring.

    Smart City Media offers a platform for Internet and mobile applications, IoT sensors, and location-based media with the aim of engaging local residents, empowering small business owners, and helping tourists maximize their visits.

    SmartLINK kiosks can provide events monitoring, security alerting, Wi-Fi, wayfinding, communications, environmental monitoring, and traffic study solutions that deliver usable data for the city along with several revenue generating options to fit the city’s needs.

    Soofa uses a Web-based platform that allows locals to share information with each other and cities to communicate directly with residents about local events, emergencies, and other relevant information with no installation cost to the city.