Building a Culture that Sparks Innovation Inspire has grown from what was once the Arby’s brand to a family of five distinct restaurant brands and nearly $15 billion in system sales – making it the 5th largest restaurant company in the U.S. But it wasn’t all just M&A and new store development driving growth – the company’s culture… Read More »
Learn about efficiency and convenience in the QSR industry by Intel Corporation with self-service kiosks by Pyramid Computer GmbH showcasing technology frontrunner Hesburger. Blog Link Kiosks: automatic for the people 05-Feb-2021 By BigHospitality Self-Self-serve kiosks have become a regular sight in fast QSR operations as restaurant groups awaken to their benefits – and the Coronavirus pandemic has only served to expedite their uptake… Read More »
McDonald’s Kiosks Listening Post and Drive-Thru Update New pictures of unit in the UK (made by Evoke Creative). Evoke has installed around 3000 devices over the past 12 months, providing the listening post system and the order confirmation screens at the drive-thru window. Here are pics of new Costa Coffee Evoke Profile Here is a look at… Read More »
McDonalds Kiosks “Next” Concept for Hong Kong Full article on Seeking Alpha Excerpts and photos Upon entering one is directed to ordering kiosks or to registers. While one may order regular items from the kiosks the benefit is to secure the waiter service and a lit numbered disc, (used at other quick served restaurants). The benefit is to… Read More »
This may be a smartphone age, but our lives are becoming a series of kiosk stops, from ATMs and supermarket checkouts to airlines and gas stations. And now, increasingly, there’s the fast-food kiosk. Kiosks have one main purpose: to save time. And an industry that dubs itself “quick service” has zero choice but to pay serious attention to any device that espouses to shave seconds—if not minutes—off each order. That might explain why such familiar names as McDonald’s and Panera Bread are spending millions of dollars to roll out touch-screen kiosks in stores.
For Panera, it’s all about giving consumers digital ordering choices.
Then there’s that 500-pound gorilla in the room: Aren’t kiosks really about cutting back on labor costs? “How much labor can we remove from the service package until customers finally decide that self service means no service?” Muller asks.
Hurst insists this is not at all the case at Panera. In fact, he says, Panera locations that have kiosks typically spend more on labor costs than those without them.
On the whole, customers mostly love touch-screen kiosks, Hurst says, adding that “the kiosk is basically an iPad.”
Which is why Millennials, in particular, can’t keep their mitts off of them. “Kiosks are a way for us to be even more isolated from random human contact,” Muller says.
Temperature Kiosk Catalog From BusinessWire Sep2020 September 30, 2020 06:00 AM Eastern Daylight Time WESTMINSTER, Colo.–(BUSINESS WIRE)–The Kiosk Association (KMA) announces the first multi-vendor kiosk solution catalog for COVID-related kiosk solutions. 22 different solutions for COVID and Temperature screening kiosks are available to choose from. CAKCEK is the authorized distributor for KMA standards conformance solutions. The owner of CAKCEK, Craig… Read More »
Editors Note: News post published by Hertz 12/11/18 Hertz and CLEAR Partner to Reimagine the Car Rental Experience Travelers Can Now Get on the Road Faster Than Ever Before by Using their Face or Fingers at the Exit Gate NEW YORK and ESTERO, Fla., Dec. 11, 2018 – Hertz and CLEAR today announced the launch of Hertz Fast Lane powered… Read More »
New York City residents and visitors can access the Internet and make phone calls for free at the sidewalk kiosks.
Newsletter from Lilitab on iPad Mini Tablet Kiosk System
We saw this deployment at Dartmouth of the K3 Wall Mounted IR Temperature Gun out on IPVM Dartmouth told IPVM they picked the K3 because they were contact-free, available in the quantity they required, quick to ship, and accurate. They are using the devices as personal temperature stations for daily check-ins as opposed to fever screening for entry… Read More »
Ingenico Webinar on EMV – Myths Debunked Tomorrow September 23 at 2 PM Eastern Time. Webinar Let’s face it. When it comes to the U.S. EMV liability shift, there is conflicting information about what it is, who it impacts, and even when it actually starts. We’d like to finally put an end to the confusion and equip you… Read More »
Nice write up on kiosks versus tablets in the QSR ordering space.
When it comes to mobile apps vs. kiosks in the restaurant field, here’s why some experts give the edge to using a self-service ordering device over a mobile app:
Reprinted with permission.. Protect Yourself From Fraud and Identify Theft In 2018 Fraud protection. Unfortunately, we live in a time when identity theft and fraud are running rampant. Almost every month we hear of major security breaches, with companies like Yahoo, Uber, Equifax, and Dropbox all compromised. When these types of breaches occur, millions of usernames and passwords are hacked, often resulting in identity theft and fraud. So what can you do to protect yourself in 2018? What steps can you take to ensure that you don’t get hacked? We’re going to break down the how, what, and why of protecting yourself, touching on everything from your digital accounts to … Continue reading Protect Yourself From Fraud and Identity Theft In 2018 →
Very nice and complete article on Identify Theft and Fraud Protection. Includes specific tips for self-service technology engagements (gas pumps, ATMs, self-checkout, etc).
Originally published on https://www.otiglobal.com/pr-news-events/on-track-innovations-receives-interac-certification-for-canadian-market/ October 30, 2018 ROSH PINNA, Israel – October 30th, 2018 — On Track Innovations Ltd. (OTI) (NASDAQ: OTIV), a global provider of near field communication (NFC) and cashless payment solutions, has received a renewed Interbank Network Interac certification, which now allows Canadian businesses to integrate OTI’s secure cashless payment solutions into vending machines, kiosks and other unattended… Read More »
Noted on Bleeping Computer Excerpt By Ionut Ilascu Hackers caused havoc at four restaurant chains in the U.S. over the summer after compromising their payment systems with malware that stole customers’ payment card information. In the last two days, McAlister’s Deli, Moe’s Southwest Grill, Schlotzsky’s, and Hy-Vee disclosed publicly that their networks were infected with point-of-sale malware copying… Read More »
BusinessWire — Westminster, CO, April 28, 2020 — The Kiosk Manufacturer Association (KMA), an organization focused on self-service, announced today that it has joined the PCI Security Standards Council (PCI SSC) as a new Participating Organization. KMA will work with the PCI SSC to help secure payment data worldwide through the ongoing development and adoption of the PCI… Read More »
EMV Credit Card Readers Welcome to OTI aka On Track Innovations as new Sponsor Check out the standard credit card readers below. Here is OTI link Easy To Integrate EMV Cashless / Contactless Payment Solutions For Unattended Machines OTI’s cashless credit card readers include key certifications and allow unattended-market operators to accept credit cards and mobile payments including… Read More »
PR Newswire Feb 2021 — DENVER, Feb. 15, 2021 /PRNewswire/ — The Kiosk Association announces initiatives for Kiosk EMV and Kiosk ADA EMV Initiative — As a Participating Organization with the PCI SSC, KMA encourages deployment of EMV devices (PCI certified) for CATs (Cardholder Activated Terminals). The problem has been companies attempting to try and reposition web non-EMV shopping carts into… Read More »
From Smart City Design Feb 2021 Feb 5, 2021 — Statement from Storm Interface following conference call with NFB on the use of personal phones as an accessible interface to Smart City terminals. Statement for submission to the NFB, the Federal Access Board and Storm sales personnel. Use of personal phones as an accessible interface As a manufacturer… Read More »
Accelerating Value and Impact to Strengthen Competitive Position — Send2Press press release LOS ANGELES, Calif., Feb. 2, 2021 (NEWSWIRE) — Olea Kiosks®, Inc., a visionary provider of innovative self-service kiosk solutions, today announced the growth of its leadership team to include sales management and strategic business development. The company has expanded the role of Rusty Gaynes to Director of… Read More »
Face Recognition, Temperature Kiosks and COVID funding Article on Wired Nov2020 Intro Wired did an investigation into kiosks (well, temperature tablets…) and has determined schools are purchasing thermal cameras that include facial recognition technology. Ok. We can live with that… Technically most all of the schools have been purchasing infrared sensor-based tablets. They are not thermal cameras (e.g.… Read More »
Press Release – TECA Kiosk Cooling Units Chicago, March 9, 2017 – Cooling Units Ideal for Kiosk and OEM Kiosk components require specific temperature ranges for reliable, optimal performance. Although any TECA air conditioner can be installed in a kiosk, TECA now offers a complete line of thermoelectric air conditioners designed specifically for kiosk and OEM applications. The product line… Read More »
Hospitality Self-Service Kiosk Solution – Olea Kiosks and UrVenue Non-Room Inventory Solution Hospitality partnership news excerpt from press release — An Olea kiosk paired with UrVenue’s booking solution puts hospitality patrons in the driver’s seat with frictionless, on-property, cashier-less, self-service booking capabilities. Guests can now book and transact any inventory within UrVenue, including but not limited to, special… Read More »
Kiosk Association Sponsors MUFSO Paul Brown, Inspire Brands Innovation Session Press Release on Business Wire October 19, 2020 01:06 PM Eastern Daylight Time WESTMINSTER, Colo.–(BUSINESS WIRE)–Tomorrow, Tuesday the 20th at 3:30 pm EDT, the CEO of Inspire Brands Paul Brown speaks on innovation and lessons from Arby’s, Jimmy John’s, Sonic, and other Inspire Brands companies. The Kiosk Association… Read More »
From IPVM – Hikvision Alleges Forehead Only Fever Screening is Smart; It’s Actually Dangerous This Hikvision blog post declares they “Provide Safe, Accurate” screening and that it is ‘smart’ because it ‘only screens forehead skin surface’. Read full post on IPVM Related News on Safety Protocols SixFlags video on new safety protocols including temperature screening. Screening Protocols Conduct Non-Invasive… Read More »
Temperature Screening Dahua Six Flags New article from IPVM detailing violations of outdoor temperature screening. Excerpt: As Six Flags scrambled to reopen parks amid plummeting revenues caused by the pandemic, it deployed Dahua fever cameras outdoors that violate FDA guidelines, creating a false sense of security and increasing risk to guests. Despite that, Six Flags marketed Dahua devices as… Read More »
From KMA Global Jun2020 Temperature Kiosks Advisory and Caution – Public Service Announcement By KMA Manager | June 29, 2020 As government and corporate America develop post-COVID-19 action plans for responsibly reopening the country, some businesses are scrambling to keep up with the demand for thermal cameras, which many believe can help identify novel coronavirus cases via elevated temperature detection. We… Read More »
Visit Frank Mayer and Associates, Inc. Remote temperature kiosk page and get your answers from their wonderful FAQ they have created. FAQ’s Thermal Imaging Is it an FDA 510(k) cleared device? How accurate is the camera? Can it be used to detect an illness, fever, virus or infection? How does it compare to a thermometer? Does… Read More »
From PRNewswire Jul2020 — The Kiosk Manufacturer Association (KMA) is issuing a cautionary advisory regarding temperature check kiosks and fever detection kiosks. DENVER, July 6, 2020 /PRNewswire/ — As government and corporations across the world develop post-COVID-19 action plans for responsibly reopening, some businesses are scrambling to keep up with the demand for thermal cameras, which many believe can help… Read More »
With regard to the FDA, they issued a statement in April 2020 that they “don’t intend to object” to those selling such cameras without FDA 510(k) clearance and the reason why: https://ipvm.com/reports/fda-new Many of the approved manufacturers (14) are at a disadvantage in the near term. For reference here is the actual FDA Enforcement Letter dated April 20. FDA… Read More »
Temperature Screening Update IPVM – 9/20 We wanted to update our information on thermal temperature screening. The best source for that is IPVM which tests all types of devices and reports on the “bad actors”. We do not like having to comment negatively on events but when it is in the interest of the public and American taxpayers… Read More »
New report by IPVM issued on 9/22 testing the BEMs brand of temperature scanning tablets. Guangzhou Bems (brand Benshi) is the manufacturer behind temperature terminals relabeled by over a dozen Western companies. But how well do they really work? The testing company bought and tested Bems temperature measurement tablet, examining the following: How often did it miss elevated… Read More »
PSA – VA Endangering Veteran Lives Followup — Wilkie Responds. Provides what we call the “Swiss Cheese Defense” for those who play chess. Sure it has holes, but given enough layers there are no holes. Secretary Wilkie responded to the Military Times alluding to knowing people’s temperatures even before they enter their building: Remember, we have redundancy in the… Read More »
WCAG 3.0 Working Draft Released by W3C Editors Note — With the non-negotiable requirements for web access for customers to order, the “website” has taken on even more importance and is now a critical component of company success. Getting sued for a lack of accessibility is not one of the outcomes you want. Complicate matters with which platform… Read More »
Interview on Digital Signage trends of Tomer Mann on Digital Signage Today While COVID-19 isn’t going away yet, digital signage is coming out swinging in 2021 and is ready to tackle all its challenges head on. Kiosk Industry Summary Companies focusing on reopening and the helpful technologies Digital signage becomes integral, not just nice-to-have. Flow, distancing and density.… Read More »