Category Archives: Kiosk picks

Picks are the most newsworthy of articles posts on the site.

Kiosk Industry is the news engine for the Kiosk Manufacturer Association or KMA which is a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). Kiosk Industry Association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks.

Radius Networks and Evoke Partner to Provide In-Store and Curbside

By integrating Evoke’s digital kiosks with Radius Networks’ customer location technologies, businesses can dramatically improve both the in-store and curbside experiences for customers and employees. Radius Networks and Evoke Partnership Washington, DC — Radius Networks, a leading provider for location services, and Evoke, an interactive digital technology provider, announced a partnership to help businesses across Europe provide innovative… Read More »

Fast Food Kiosks Creating Jobs and Increasing Revenues – Counterpoint

Fast Food Kiosks killing jobs? Current events beg the question, but the facts say otherwise Reprinted with permission Dec. 12, 2016 | by Elliot Maras We at the Kiosk Industry Association have seen the news media running controversial headlines and opinion pieces by CEOs and ex-CEOs decrying the minimum wage increase and attributing loss of jobs to self-order.… Read More »

Mimo Monitors and BrightSign Collaborate to Provide Their Top Five Tips for Digital Signage

Mimo Monitors and BrightSign, leading industry digital signage experts, share their best insights and strategies for maximizing digital signage to add value for the customer and cultivate engagement CHICAGO, IL—April 2019— Mimo Monitors (www.MimoMonitors.com), the experts in small touchscreen displays, joined forces with BrightSign, to share their top five tips and best practices for digital signage. Both industry… Read More »

Photo Kiosks – Generation Next Acquires Print Mates™

Generation Next Franchise Brands, Inc. Acquires Print Mates™, Expanding Company’s Unattended Retail Portfolio SAN DIEGO, CA, April 09, 2019 (GLOBE NEWSWIRE) — via NEWMEDIAWIRE – Generation NEXT Franchise Brands, Inc. (OTCQB: VEND) announced today that it has reached terms to acquire the assets of Print Mates, LLC, a small team of entrepreneurs, software engineers, and photography professionals in San… Read More »

From UK and McDonalds — Dirty Touchscreens UK McDonalds – Verdict — Not So Dirty

Editors Note: We originally reported this on November 28 and continued to monitor this story from the UK to see how it developed. It originated on the tabloid website — https://metro.co.uk/ which generally publishes things that only some people on Facebook are looking to believe. The article below came out on a tabloid and it certainly bears a closer… Read More »

Remembering the ADA legacy of President Bush

With the passing of the 41st president, it’s worth remembering what may be his signature achievement. Richard Slawsky is an Educator and freelance writer, specializing in the digital signage and kiosk industries.Louisville, Kentucky Area The death of former president George H.W. Bush Nov. 30 at age 94 prompted a host of reminiscing in the media. Bush’s passing, many wrote, was… Read More »

White Paper — Quality Matters

As self-service technology has continued to develop and evolve over the years, so has its demand and the ways in which it’s produced. As this transition has occurred, some manufacturers have opted to forego quality in order to increase their output quantity. What many forget or fail to understand, however, is that the two—quality and quantity—do not have… Read More »

Touchscreens – TDS Adds New “38” Line of PCap Touchscreens

TDSTOUCH-38 series, with sizes ranging from 10.1 to 55 inches, adopts widescreen HD LED LCD screen multipoint projected capacitive touch screen and terraced front frame structure, is an open frame touch display specially designed for KIOSK/ digital signage/ console and other self-service equipment to the integrator market. Cover treatment: Brightness customization offered a range from 500-1000 nits Providing… Read More »

U.S. Access Board 2018 Meeting KMA ADA Board

We had our yearly meeting in Washington, DC on October 16th, 2018 and it was a productive meeting.  We thank the U.S. Access Board for having us and meeting with us. Thank you. In attendance: David Capozzi, Executive Director of the U.S. Access Board David Yanchulis, Director of Technical and Information Services Bruce Bailey, Accessibility and IT Specialist… Read More »

Whitepaper – Determining ROI for Merchandising Displays and Interactive Kiosks

Introduction A recent article from The Business Journals sums up a common retail challenge best when it states, “Successful new product launches are not to be taken for granted.” There’s supporting research behind that declaration. A 2013 white paper published in the Journal of Product Innovation & Management cites a study done by the Product Development & Management… Read More »

Peerless-AV® Launches New Diamond Level of the Certified Installer Training Program

Designed for system integrators and installers, the new Diamond Level focuses on video wall mounting systems for direct view LED displays AURORA, Ill. – November 14, 2018 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, is pleased to announce the launch of the newest level of its Certified Installer… Read More »

So Which is Better for Visitor Registration? The iPad or the Android…

Originally published by Greetly at https://www.greetly.com/blog/android-ipad-receptionist“. iPad or Android — Which Should You Use for Your Visitor Registration App? Posted by Greetly on October 30, 2018 Thinking about implementing a visitor registration app in your office? Prepare to be amazed by the efficiency. An Android or iPad receptionist does the work of several people, all for a fraction of the cost. Receiving your guests in style Real-time… Read More »

Five Ways of Implementing Digital Signage and Kiosks at Universities

Five Ways of Implementing Digital Signage and Kiosks at Universities Reference link Visit any college or university academic building and you’ll most likely be overwhelmed with an abundance of technology. Classrooms are digitized, libraries are home to countless computers, cameras, and equipment, and if you asked any student what kind of technology they had in their bookbag, their… Read More »

Self-Order – Approach Video Showing How Unique Needs Met

Approach Video Showing How Unique Needs Met by Self-Service Kiosks GRAFTON, WI – Recently, Frank Mayer and Associates, Inc. released a promotional video for the company’s self-service kiosk Approach, featuring why the self-order kiosk is a simple solution for businesses seeking additional convenience for customers as well as new revenue opportunities. With multiple industries embracing the digital experience for… Read More »

How Square Made Its Own iPad Replacement

Square has always made hardware, but its new Android-based tablet shows it’s serious about controlling the payments experience.

Source: www.wired.com

Good article on how Square has taken charge of its hardware and utilized design principles based on dual-user employee-customer interface model.

 

The 10" iPad that swiveled had too many shortcomings. Now it is a purpose-built Android at 13" and two screens.

 

The result of the whole process was not a single tablet, but a two-in-one device. The Square Register is comprised of a 13-inch, anodized aluminum tablet, which is stamped and machined. It has an HD touchscreen display and, while it’s attached to a stand, it was designed to look like it’s hovering in space. The second, seven-inch tablet can either be docked in the back of the big tablet, or sit elsewhere on the counter, attached by micro-USB. This small tablet’s display is Gorilla Glass, in case it gets dropped or knocked off the counter.

 

The register is running on two Qualcomm Snapdragon 615 processors. And in a move that is indeed very Apple-y, Square has designed its own secure enclave, a co-processor for processing encrypted payment information. About a dozen employees at Square work on the silicon team.

Spring 2018 Trade Show Recap

Spring 2018 Trade Show Recap Key takeaways from recent industry trade shows by Frank Mayer and Associates, Inc. As trade show season starts winding down, we sat with Vice President of Business Development Joe Holley, Account Executive Carl Maglio, and SVP of Business Development Ron Bowers to discuss their immediate takeaways from three recent spring shows: The M-PACT Show, GlobalShop… Read More »

Customer Interaction Management: Focus On It

MAY 1, 2018 BY THE WESTERN PA HEALTHCARE NEWS TEAM Customer Interaction opinion piece by Alex Bäcker, Ph.D. By Alex Bäcker, Ph.D. In the age of ubiquitous smartphones, AI-powered chatbots and 24/7 connectivity, effective customer interaction in the healthcare vertical is taking on a different form. Welcome to the age of Digital Customer Interaction Management. Virtual waitlists, flexible appointments, interactive… Read More »

Interactive Wayfinding Kiosks to Army’s largest medical institution

Brooke Army Medical Center (BAMC) Interactive Wayfinding Kiosks & Army’s largest medical institution With ten separate organizations and more than 350 potential hospital destinations, the team at Brooke Army Medical Center (BAMC) realized they needed an interactive wayfinding kiosk solution that could handle such a colossal undertaking.  More specifically, BAMC wanted a user-friendly touchscreen interaction with easy wheelchair… Read More »

March Sponsor – ZIVELO

New Sponsor for March – ZIVELO ZIVELO is a public computing technology company that offers self-service kiosks and digital signage solutions to fit any industry. Our customers including leaders in the QSR, fast-casual, banking, healthcare, retail, and transportation industries, ranging from 3 of the top 5 QSR’s in North America and Fortune 100 companies, to nearly every branch… Read More »

Kiosk Financing – How Does 2018 Tax Reform Affect Kiosks

Kiosk Financing – A look at the changes with Tax Reform Act Note: thanks to Impresa Financial for contributing The Tax Cuts and Jobs Act recently signed into law includes multiple provisions which encourage businesses to invest in kiosk financing, self-service and automated technology equipment in the 2018 tax year. These include: Immediate Expensing 100% immediate expensing (bonus depreciation)… Read More »

Bite Says Face-Recognizing Kiosks Improve Customer Experience

That’s a belief driving the startup Bite, which creates facial recognition kiosks for quick service restaurants (QSRs). Using a combination of iPads, proprietary software and machine learning, Bite’s tablet kiosks can recognize your face to unlock loyalty programs, bring up food preferences and provide opportunities for restaurants to upsell.

Source: thespoon.tech

Jack in the Box CEO, Leonard Comma, made news this week when he said “it just made sense” for his fast-food chain to consider switching from human cashiers to machines. To be sure, there are big societal implications if every restaurant made such a shift, but what if automated kiosks provide a better customer experience?

Thermoelectric Quarterly News : Winter 2018

Enclosure cooling and heating news from ThermoElectric Cooling America (TECA) Corporation. Thermoelectric News : Winter 2018 Cooling innovations for heat-sensitive electronics & equipment New Product Releases We love listening to customers’ needs and pushing the limits of our designs. This is how we innovate . Accomplish More Cool or heat on a temperature controlled, 28.00 x 28.65 inch… Read More »

McDonald’s rolls out kiosks for customizing orders

From super-size to customize — that’s the path McDonald’s is taking in an effort to reverse 11 straight quarters of declining same-store sales. New Yorkers can be among the first in the US to parti…

Source: nypost.com

Allen and Cort Norman, the franchise’s married owners, say younger customers have been taking to the kiosks — tested in the store since July 30 — as if that’s the way business has always been done.


Over the past 12 months, shares of fast-casual chains like Chipotle Mexican Grill, up 10.1 percent, and Panera Bread, up 35.7 percent, have outperformed McDonald’s, up 5.4 percent.