Category Archives: picks

Picks are the most newsworthy of articles posts on the site.

Kiosk Industry is the news engine for the Kiosk Manufacturer Association or KMA which is a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). Kiosk Industry Association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks.

Touchscreen Cleaning Disinfection of Polytouch kiosks (SARS-CoV-2)

Antibacterial Kiosk Cleaning Editors Note:  Pyramid Computers provides unattended self-order to companies such as McDonalds.  There is a nice article showing their units in place at the Times Square McDonalds flagship. With regard to the coronavirus, this document describes how our polytouch® kiosks can be cleaned and disinfected regularly and safely. The listed cleaning and disinfection products are specially tested… Read More »

Opinion – The Self Service Kiosk Surge

The self-service kiosk surge: step forward OEMs Zebra April 2020 – The coronavirus is having a devastating financial impact across the globe. However, for OEMs building kiosks there may be a ray of light; through providing communities and companies with kiosk facilities to allow people to make transactions without any human contact. While many businesses are suffering financially… Read More »

Self-Service Kiosk Market Research Report To Be Formally Released in Feb 2021 – Sign Up

Introduction Self-Service Kiosk Research Report 2021 The Kiosk Association has been working with a major research firm on putting together a comprehensive and vetted self-service kiosk market research report  and the release of the report is due in February. We are in final review with the data firm providing our input. Over 50 companies participated. There have been… Read More »

Five Reasons Restaurant Need Self-Service Kiosks – GRUBBRR

From blog on GRUBBRR Jun2020 June 5, 2020 by Ishanya Narang Eating out is a common feature of our social and personal lives. Everything from dates to important client meetings often happens at a restaurant, yet, there have been minimal changes to the way in which we obtain our food. Customers are changing and so are their habits, but because of the lack of a better alternative,… Read More »

Self-Order Kiosk Approach Announced by Frank Mayer

Approach32  Self-Order Kiosk for Fast Casual Frank Mayer and Associates, Inc.’s self-ordering kiosk delivers an interactive dining experience that offers expediency and order process efficiency to both customers and store employees. GRAFTON, WI – Frank Mayer and Associates, Inc. announces the launch of Approach32, a self-service kiosk designed to meet the quick service restaurant industry’s demand for customer… Read More »

Frank Mayer at ICX Summit

Frank Mayer and Associates, Inc. To Demonstrate Approach Self-Service Kiosks at ICX Summit See Frank Mayer and Associates, Inc.’s expanded line of self-ordering kiosks at the 2019 Interactive Customer Experience Summit in Dallas June 4-6. GRAFTON, WI – Find Frank Mayer and Associates, Inc.’s self-service kiosk line Approach at the 2019 Interactive Customer Experience (ICX) Summit at Omni… Read More »

Kiosk Service – Kiosk Maintenance — Understanding Soft and Hard Services

Kiosk Service and Kiosk Maintenance are the red-headed stepchilds sometimes in the planning stage Richard Slawsky is an Educator and freelance writer, specializing in the digital signage and kiosk industries. Louisville, Kentucky Area Editors Note — We should probably include remote monitoring and alerts to the “often neglected”. All top tier kiosk software companies will provide that function.… Read More »

Temperature Kiosk – Temperature Screening Kiosk Recommended Solutions by KMA

Temperature Kiosks KMA Approved Solutions Editors Note:  Recently we see where infrared kiosk reseller is suing their supplier of temperature kiosks due to inaccurate results. Hygiene Theater Marriott Deploying temperature kiosks to take a temperature verification check has generated much interest recently.  Temperature verification kiosks could be one strategy for re-opening business and assuring customers and employees of… Read More »

What is a Kiosk – Kiosk Definition

Kiosk Definition or Define Kiosk The kiosk originally began as the town square notice board for the community to post notices.  The usual reference in Wikipedia will call out Persia as the originating language for the word. What began as common ground notice posting location matured into RMUs (Remote Merchandising Units) that you see in malls or wherever.… Read More »

Krypto Bitcoin ATM Kiosk by Kiosk Information Systems at ATMIA this week

Krypto Bitcoin ATM Kiosk Stop by Booth 507 for Kiosk Information Systems at ATMIA this week Bitcoin ATM machines are exploding in popularity, with over 800 ATMs being installed every month throughout the US retail landscape.* News today is Coin Cloud set to reach 2,000 digital currency kiosks (aka as Bitcoin Kiosk and conflated into ATM derivatives.) Bitcoin… Read More »

Food Kiosk – Chicken Shack Deploys Order Kiosks

Self-Service Restaurant Kiosks Enhance Customer Experience Frank Mayer and Associates, Inc. and GRUBBRR team with The Chicken Shack on a self-service kiosk solution program for the restaurant chain’s multiple locations. In Brief 22 Locations (west of Mississippi) Line busting the cash register lines major benefit Increased ticket averages per customer Insight Frank Mayer has been expanding its unattended… Read More »

Legal News — McDonalds Sued for Improper Use of Biometric Data in Drive-Thru

Reported in Retail Automation June 2021 McDonalds AI Drive-Thru Ordering Violates Privacy Laws in Illinois and now headed to Court From EatThisNotThat Jun2021 – Editors Note:  You could see this coming given the test being run in Illinois which has some of the strictest privacy laws. In Brief: McDonalds testing AI-powered drive-thru ordering at 10 restaurants in Illinois Voice Analysis… Read More »

NFC ATM – Mobile NFC / Contactless EMV Access Control to secure ATM Lobbies with Overlay RFID Skimmer Detection

ROOSEVELT, N.Y., Sept. 21, 2016 /PRNewswire/ — Parabit Adds Mobile NFC / Contactless EMV Access Control to secure ATM Lobbies with Overlay an

Source: www.prnewswire.com

Parabit has received commitments from 7 of the top 20 Commercial US Banks for 10,000 plus units over the next two to three years. Over the last 4 weeks 3 US Commercial Banks have upgraded their ACS-1E systems with MMR’s or installed MMR’s with our ACS-1E ATM Lobby Access Control System at over 400 ATM Lobby locations.

Press Release – Kiosk Association Exhibiting at Major Retail and Restaurant Events: NRF Retail Converge and NRN CREATE

From APNews June 2021 and PRNewswire DENVER, Colo., June 18, 2021 — The Unattended Self-Service and Kiosk Association is participating in two major upcoming events for Retail and Restaurants in the next week – NRF Retail Converge and CREATE by Nations Restaurant News. Learn from speakers such as CVS, Walgreens, Macys, Alibaba and others at Retail Converge. CREATE speakers include… Read More »

Kiosk Tradeshow Update – NRF Retail Converge and NRN CREATE

Kiosk Trade Show Events Update June 2021 The Kiosk Association is participating in two trade events. NRF Retail Converge Information NRF Retail Converge One conference. Multiple specialties. NRF Retail Converge is a virtual event that offers a deep exploration of multiple specialties within the retail industry. With over 160 sessions to choose from, you can tailor the entire event… Read More »

New Digital Signage Solution with the Universal Landscape/Portrait Kiosk

Digital Signage Solution Portrait or Landscape Universal We are happy to present the latest addition to our lineup of digital signage display solutions, the Landscape/Portrait Kiosk! This unique solution combines the elegance of Peerless-AV’s indoor kiosks, with added functionality to support most 15″, 22″, or 32″ digital signage displays in either landscape or portrait orientation. From entertaining to wayfinding,… Read More »

DMV Now Kiosk — Motor vehicle kiosks offer more services

License Renewal Kiosk Article from Brookings Register June 2021 — PIERRE – Twenty new license renewal kiosks have been placed throughout South Dakota, now offering additional services. Previously, the DMV Now License Renewal Kiosks were fully automated motor vehicle registration renewal stations that dispensed only license renewal tags on the spot. Now, these kiosks are able to update… Read More »

McDonalds Restaurant Kiosks Deployed in Switzerland

McDonalds Kiosks Andy Hermann • Guest Experience Leader at McDonald’s Bahnhofplatz Zürich | London School of Economics MSc | Andy meets Warhol The newest and most sustainable McDonald’s Restaurant in Switzerland is located in Hendschiken, Aargau. At this location, a real-world experience on new sustainable packaging as well as on other measures prior to the nationwide rollout is… Read More »

How To Use Self-Service to Enhance the Customer Experience

Self-Service Customer Experience Benefits New blog entry by Olea Kiosks Jun2021 Best Practices June 9, 2021 Consumer buying behaviors have evolved throughout recent years. Some of that is driven by technological advances, some by social and economic shifts, and some by consumers simply wanting more flexibility. Shortly after the pandemic started, people flocked to fast-food establishments because they… Read More »

Friday Wrapup – Self-Service News from News Roundup

Here is our wrap on news this week. News Items Digital Signs for Stadiums – Match Made in Heaven McDonalds AI Drive-Thru Ordering Violates Privacy Laws Nice article on why Casinos are going cashless How To Setup an Automat or Ghost Kitchen Explanation Latest iteration of British Telecom internet kiosk aka Smart City DOOH Display. Looks like they gave up on transactions. Street… Read More »

People : Pete Balistrieri joins Frank Mayer and Associates, Inc.

Pete Balistrieri joins Frank Mayer and Associates, Inc. as Account Executive  Frank Mayer and Associates, Inc. June 21, 2018 Frank Mayer and Associates, Inc.’s newest account executive Pete Balistrieri brings more than two decades of experience working with global brands on integrated marketing campaigns.  His extensive understanding of targeted brand strategies and consumer preferences allows him to partner with… Read More »

What’s Next? Interviews with 22Miles and Panasonic from SCN

Digital Signage Solution Provider Interviews – Tomer Mann & Panasonic See latest issue of Systems Contractor News pages 20 and 21 Nice interviews with Tomer Mann of 22Miles and also Rob Goldberg of Panasonic on what the future holds. Highlights: Tomer new stuff immersive experience centers, video walls, mobile controlled and multi-device wayfinding Content management systems will move… Read More »

Large Format Display Touchscreens Gain Interactive Signage Solution Market Share

Where Do Large-Format Displays Work – aka Go Big or Go Home! Writer: Richard Slawsky – Adjunct Professor, University of Louisville Contributing Members: Keyser, AcquireDigital, LG Business Solutions, Panasonic Other Contributors: Barco, Sharp NEC Display Solutions of America, Azumo, Dave Haynes/SixteenNine In Brief No longer the realm of outdoor or indoor mass display, moving into corporate, banking and retail… Read More »

Payment Kiosk Options and Grocery Omnichannel Payments

Payment Kiosks Alternative Payment Methods 2021 Payment kiosks are increasing in number and in the verticals where they are used. Many grocers and big box stores have implemented self-checkout to keep lines short, provide shoppers with greater convenience, and make the most of labor – one associate can manage multiple checkouts equipped with kiosks that accept payments rather… Read More »

Court Kiosk – AI Kiosks for Government Check-In Kiosks

ARS Connect Court Kiosks at Government facilities and Courthouses Court Kiosk News — AI kiosk technology powers customer service check-in kiosks at government buildings   ARS Connect, the technology company behind a new, state-of-the-art AI kiosk workforce platform, partnered with Frank Mayer and Associates, Inc. on a self-service court kiosk solution aimed at courts, government facilities, and businesses.… Read More »

Restaurant Kiosks – Restaurant of the (near) Future

Full article on NRN May 2021 Technology Solving Restaurant Drive-Thru and Kitchen Modernization After focusing tech investments on off-premise, restaurants will look for solutions to raise convenience and lower cost of labor Highlights Modern Drive-Thru Ordering – dual drive-thru lanes alongside pickup lanes, and perhaps walkup pickup windows. At first glance, the multitude of options that elevate the… Read More »

How Self-Service Kiosk Solutions Drive QSR Through Improved Customer Experience

QSR Customer Experience – Customer Study Survey Excellent study from KIOSK Information Systems and Hathway on self-order kiosk CX and business impact 75% of under 30s have used self-order kiosks 60% of under 45s prefer kiosks over cashier ordering 75% that order online also order in-store And drum roll… – Customer that create their own order 30% more… Read More »

Betting Kiosks – BetAmerica Debuts Online Casino in Pennsylvania

Excerpt from Casino News Daily Expanded Pennsylvania Footprint for Sports Betting Kiosks The launch of the BetAmerica casino offering followed the start of online sports betting operations under the same brand late last year. The BetAmerica brand marked its official entry in Pennsylvania in the summer of 2019 when it debuted a sportsbook at Presque Isle Downs & Casino in Erie,… Read More »