Last Updated on July 18, 2026 by Craig Allen Keefner
Dave & Busters has deployed next-generation K-TWO kiosks from Diebold Nixdorf, which are Reddot Award Winning and designed to merge physical and digital customer experiences. These kiosks replaced older models that ran on the discontinued Windows XP, driving the need for re-engineering. The K-TWO kiosks offer options for customer personalization and frictionless interaction, enhancing the overall experience at Dave & Busters' locations, which included 144 stores in 40 states as of January 31, 2021.
Diebold Nixdorf Kiosks and Dave and Buster
Latest news from DN talks about new rollout for K2 kiosks at Dave and Busters is case study (routine eblast from KMC). This deployment was originally pushed back in October of 2019. We are guessing given the pandemic there haven’t been a lot of deployments since March 2020. We will check the local D&B here in Denver but Colorado basically just opened retail March 1, 2022.
dave and busters kiosk original screen
In Brief
- Recycled news but with pandemic ending more relevant
- The highpoint of the K2s might be the option for AudioNav accessibility options
- Has the usual ugly non-CAT certified POS wart appendage
- It’s a version of their McDonalds-type kiosk. Even has the Zivelo-type sidebars
- The original kiosk design was by Frank Mayer who did a nice job on the kiosks (actually a better design)
- The software was originally by St. Clair Interactive and Doug Peter. Blast from the past.
- The old generation was on XP which was discontinued. That likely drove D&B to re-engineer their kiosks.
- Next-gen Beetle is our guess for PC
- Here is the original DN blog — note the 404 Not Found errors on the “full rollout” and the K2 kiosks
- Diebold only has one kiosk listed on its site and it is the K2. For “kiosk” search results they return results like the Beetle A1050 15″ AIO for POS so essentially no real kiosks. Diebold (and Wincor) generally win and have won few and far between self-service kiosk projects. Their bread and butter is in retail systems, ATMs and financial banks. Wincor did do one of the earlier USPS kiosk deployments with IBM (back when IBM still did kiosks).
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dave and buster stock performance — March 2020 pandemic onset is obvious – click for full size
Business data
- DN 2019 entry page lists D&B with 134 stores in 39 states
- This case study lists D&B with 144 stores in 40 states (1/31/2021 data)
- Last 10K for D&B March 2021 — next one 3/31/2022
- Latest quarterly shows 143 stores
- Here is the latest case study – it says copyright 2022
The K-TWO Kiosk from Diebold Nixdorf is the perfect tool in your omnichannel arsenal. This kiosk allows you to add a digital element to your QSR or business, along with more options for customer personalization. Merge the physical and the digital with this Reddot Award Winning kiosk that empowers customers through choice, frictionless interaction, and an enhanced experience.
Onsite Review
We visited our local D&B. Interesting they kept the old FMA cash kiosk, added a phone charger station. Nice accessibility touch.
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- A man in a NASA t-shirt stands next to a Dave and Busters kiosk at a game center. The screen displays options to buy or recharge a power card and check balance, all illuminated by colorful neon lights, creating an electrifying atmosphere.
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- A Dave & Busters kiosk offers a convenient phone charging station adorned with Low Battery? signage and the Lyte logo. Starting at just $1.00, it’s strategically placed amidst the arcade machines in a dimly lit area, ensuring your device stays powered while you enjoy nonstop fun.
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- A Dave and Busters kiosk with a blue and orange design displays This Kiosk is Cash Only on its screen. In the background, visible arcade games and the dimly lit environment create a fun, lively atmosphere.
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- An arcade scene with a Dave and Busters kiosk for power cards displaying a menu. The ceiling features a POWER UP sign, while various arcade games buzz in the background as a few people stroll around.
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