Is McDonald’s Planning to Replace Its Cashiers With Computer Screens?

By | October 23, 2014

After McDonald’s announced yet another round of disappointing earnings yesterday—its quarterly profits fell 30 percent—the Wall Street Journal editorial page took a moment to gloat. “So even one of the world’s most ubiquitous consumer brands cannot print money at its pleasure,” it wrote. “This may be news to liberal pressure…

Source: www.slate.com

Nice article on labor costs and McDonalds. And at fast-food chains other than McDonald’s (White Castle e.g.), experiments with touch screens haven’t necessarily led to smaller staff. 

Author: Staff Writer

Craig Keefner is the editor and author for Kiosk Association and kiosk industry. With over 30 years in the industry and experience in large and small kiosk solutions, Craig is widely considered to be an expert in the field. Major kiosk projects for him include Verizon Bill Pay kiosk and hundreds of others.