KMA Quarterly Call Wrapup: ADA Rulemaking & Industry Insights

Last Updated on May 6, 2026 by Craig Allen Keefner

Quick Answer

The Kiosk Manufacturer Association (KMA) quarterly call on October 28th revealed that the Access Board is considering another round of rulemaking regarding kiosks. A significant point of discussion was the KMA Code of Practice, which has been publicly available in a redacted, plain English format for download since February 2021. This code, listed in the Kiosk ADA FAQ, offers guidance on industry best practices for kiosk deployments. The call involved key stakeholders such as the NFB, The Lighthouse for the Blind, and legal firms like Goldstein & Levy, providing valuable insights into accessibility standards.

See post on KMA.global

We held our quarterly call via Teams October 28th.

In attendance:

Access Board
The NFB
The Lighthouse for the BLind
American Council of the Blind
Open Doors
Goldstein & Levy
William Goren Associates
KioWare
KIOSK Information Systems
Pyramid Computer
Vispero
Kiosk Group
Tech For All
Storm Interface
Dynatouch
Dolphin Computer Access
NCR
Frank Mayer

We will issue a more formal response to action items and directions but to address some.

The Access Board mentioned another round of rulemaking regarding kiosks is on the table. We’ve noted the timeframe and announcement in our Kiosk ADA FAQ
Several in the audience were unaware that the KMA Code of Practice has been publicly available for download since Feb2021. It is in a redacted form without the legalese and in plain English. This is also listed in our Kiosk ADA FAQ

The call went over 90 minutes and was very instructive. The comments by the Access Board were very helpful as were inputs from the legal law establishment (Goldstein & Levy as well as Goren Associates).

For more information you contact craig@kma.global

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Frequently Asked Questions

1 What were the key updates on kiosk accessibility regulations discussed during the KMA quarterly call?

The KMA quarterly call highlighted that the Access Board is considering another round of rulemaking regarding kiosks. Additionally, the KMA Code of Practice, a redacted version in plain English, has been publicly available for download since February 2021 and is listed in the Kiosk ADA FAQ.

2 How can I access the KMA Code of Practice for kiosk deployments?

The KMA Code of Practice has been publicly available for download since February 2021. It is presented in a redacted, plain English format and is also referenced within the Kiosk ADA FAQ, providing guidance on industry best practices.

3 Who are the key stakeholders involved in the KMA's discussions on kiosk industry standards and compliance?

The KMA quarterly calls involve critical stakeholders such as the Access Board, the NFB, The Lighthouse for the Blind, legal firms like Goldstein & Levy and William Goren Associates, and various kiosk technology companies including KioWare, KIOSK Information Systems, and NCR.

4 Where can I find more information about the KMA's industry analysis and content strategy?

Craig Allen Keefner, an industry analyst and content strategist, manages content and industry strategy for Kiosk Industry and The Industry Group. His work focuses on kiosk software, hardware-software integration, accessibility, payment compliance, and emerging AI automation, with further details available on KMA.global.