Many Wichita restaurants automating customer service

By | February 19, 2015

Many chain restaurants have begun offering computerized kiosks and push-button ordering systems.

Source: www.kansas.com

In Wichita, Chili’s, Applebee’s and Abuelos are using table-side tablets and kiosks as a supplement to the wait staff. The tablets allow patrons to make requests and pay their bill at the table. They can even use them, for an extra charge, to play games while they wait for their food. Red Robin will be getting the kiosks soon, and T.G.I. Fridays is testing them, too.

Local Panera restaurants have introduced an online ordering system that allows people to place and pay for their orders using an app then pick their food up at a shelf near the front of the store.

Author: Staff Writer

Craig Keefner is the editor and author for Kiosk Association and kiosk industry. With over 30 years in the industry and experience in large and small kiosk solutions, Craig is widely considered to be an expert in the field. Major kiosk projects for him include Verizon Bill Pay kiosk and hundreds of others.