Visit Booth 4634 for kiosks, touchless, signage and accessibility October press release covering IAAPA and also NRF tradeshows — APNews and PRnewswire and QSRMagazine By The Industry Group — Published 11:37 AM MDT, October 13, 2025 WESTMINSTER, Colo., Oct. 13, 2025 (SEND2PRESS NEWSWIRE) — The IAAPA Trade Show is the premier global gathering for the attractions industry, bringing together over 40,000… Read More »
Self Check-out Systems Overview Editor’s Note — added in the latest 2025 news from Target on installing new accessible self-checkout for the sight impaired. In other news — despite retrenchment in some regions and specific cases (alcohol e.g.), there were nearly 205,000 new self-checkout terminals delivered globally this year (2025), showing continued investment and market maturity. From Retail… Read More »
The Duality of AI — Advice for AI Automation Hard to believe a subject could displace Bitcoin and digital currency as the trendy subject but AI has done that. We are looking at what AI gets right and what it almost gets right. Truly self-driving cars no longer requiring human supervision and widely available are still literally decades… Read More »
Custom Kiosk Manufacturers Recommended Custom kiosks are an art that few companies demonstrate recurring excellence. A truly custom kiosk may also be an exclusive design. That can be a little spendy but just like TIO for banking payment kiosks, it happens. You will not get a custom kiosk from China, unless you have someone make one for you… Read More »
Diebold Kiosks Few days ago PRnewswire reported Diebold kiosks for Tillster — That initiates the “trampoline media sites” to bounce it into the airwaves. We always track Diebold (and Wincor even longer). The company has manufactured ATMs since late 2019 in the northern portion of the former Hoover Co. headquarters on Orchard Avenue NE. Diebold Nixdorf also builds… Read More »
National Restaurant Association Show 2025 and Kiosk Association Press release PR Newswire — APNews release WESTMINSTER, Colo., April 15, 2025 (SEND2PRESS NEWSWIRE) — Come see Kiosk Manufacturer Association (KMA) in booth 8030 (NRA site). Self-order kiosks and smart food vending will be highlighted, implementing interactive and static digital signage (software and hardware), and how to incorporate menu and… Read More »
National Restaurant Association Show 2025 and Kiosk Association Visit Booth 8030 for Kiosks and Digital Signage at National Restaurant Association Show — As seen on APnews and also PRnewswire WESTMINSTER, Colo., April 15, 2025 /PRNewswire/ — Come see Kiosk Manufacturer Association (KMA) in booth 8030 (NRA site). Self-order kiosks and smart food vending will be highlighted, implementing interactive and static digital signage… Read More »
Introducing the Greeter Visitor Management System: The Future of Check-In Efficiency and Security Managing visitors can be one of the most challenging tasks for any organization—especially when relying on outdated processes like paper logs and manual check-ins. These traditional methods create bottlenecks at your front desk and expose you to security vulnerabilities and compliance risks. Enter the Greeter Visitor… Read More »
Redeeming Gift Cards Yes, there are kiosks available for redeeming unused gift card balances. These are called gift card exchange kiosks, and they allow users to convert unwanted gift cards into cash or store credit. Here’s how they work and where to find them: How Gift Card Exchange Kiosks Work Insert the Gift Card: You insert your gift… Read More »
Kiosk Service Support Considerations As kiosks slowly became mission-critical, many users didn’t factor in the operational changes. Cover photo note: The out-of-order kiosks are by NCR. Not commonly known yet but NCR has departed airline kiosk business and those kiosks are all EOL/EOS. They are in process of being replaced by Embross (which bought business from IBM way… Read More »
Self-Service and AI Self-service is all-encompassing these days. And AI is just enabling it even more. Insight: As much money and efficiency that kiosks and self-service have provided to businesses, our take is that very little of those savings have been reinvested in supporting the new mechanisms delivering that efficiency and availability. Service has yet to catch up. … Read More »
See Kiosk Industry at HIMSS By Kiosk Manufacturer Association Published 4:07 AM MST, February 17, 2025 WESTMINSTER, Colo., Feb. 17, 2025 — Kiosk Association: Come see us in booth 3165 (HIMSS site) at the Venetian for the HIMSS Healthcare conference. Say hello, make connections and setup meeting. Patient check-in, accessibility tools for UX and usability, visitor registration and even wristband… Read More »
Define Kiosk – What Are Kiosks? How to define kiosk? Maybe our favorite is to call it an unattended public structure or mechanism that provides information and/or lets someone conduct transactions? Europe likes to say “semi-attended” as well. Kiosks, with their origins in the round structures in Turkey where village notices were published, are both easy and hard… Read More »
Ingenico Payment Solutions Ingenico is a leading global provider of payment solutions and a key player in the fintech industry. Founded in 1980 in France, the company has grown to become one of the world’s largest manufacturers of point-of-sale (POS) terminals and payment systems. Ingenico’s core business revolves around designing, producing, and selling a wide range of payment… Read More »
Self-Service Trends 2025 “AI for Kiosks and More: Must-Know Self-Service Trends for 2025” by DynaTouch provides insights into the latest trends shaping the self-service kiosk industry in 2025. The rapid technological advancements, particularly in artificial intelligence (AI), have significantly influenced self-service kiosks, transforming both customer interactions and internal processes. Key Trends Meaningful AI Integration AI is revolutionizing how… Read More »
Small business owners cut costs by 1.38 million From Chosun Biz Xmas Day 2025 — The Korea Federation of Small and Medium Enterprises conducted a survey on 402 companies utilizing kiosks for the ‘2024 Small Business Kiosk Utilization Status and Policy Discovery Survey,’ and reported on the 25th that 93.8% responded that ‘the introduction of kiosks helps management.’… Read More »
Phone thieves exploit ecoATM kiosks for quick cash, consequences later Nice story on how phone thieves exploit ecoATM kiosks to quickly convert stolen phones into cash. For reference ecoATM is one of the good guys here. Super video story highly recommended. Summary – Here are the key points: The Issue: Thieves are using ecoATM kiosks, found in places… Read More »
Self-Checkout Innovation – Germany A very informative paper (88 pages?) on self-checkout innovation over the last few years. Thanks to Zahdan of Pyramid Computer (one of the featured examples) for pointing this out. The guide summarizes the status and future of self-checkout (SCO) systems in retail. It notes that SCO systems are becoming increasingly popular as they offer… Read More »
So What About Tariffs? Update April 12 — Tariff Mini-PC Quote – US versus Poland versus Mexico – Apr12 — Comparing realtime quotes. Also latest CBP guidance and a list of US manufacturers as well. Buy American when you can we say! Support and maintenance is huge overlooked factor. Article link Update March 5th — It took a… Read More »
Self Service Kiosk October 2024 News from Kiosk Manufacturer Association Our kiosk industry booth at IAAPA features a strong lineup of partners WESTMINSTER, Colo., Oct. 15, 2024 (PR Newswire) — Kiosk Manufacturer Association updates for October 2024, announced. As we gear up for IAAPA in Orlando this November, we’re excited to showcase our expertise in the kiosk market.… Read More »
WCAG Guidelines for Non-Web Posted on KMA.global Latest guidance from W3C on basically closed systems which do not fall under the Open systems that WCAG normally applies to, Think someone using their desktop at home versus using an ATM. The accessibility guidelines for closed systems do in fact have references to WCAG (three total) and the US Access… Read More »
Restaurant Self Order & POS Adopted at Glacial Rate We enjoy hearing all point of views. ReformingRetail consistently berates retail and restaurants for ignoring solutions as long as they can. Latest article by Jordan Thaeler on adoption rates. Interesting to hear the historical talk and we’ll add some too. According to restaurant kiosk vendors, only 10% of QSR… Read More »
McDonald’s touchscreen kiosks were feared as job killers. Instead, something surprising happened McDonald’s touchscreen kiosks are explained as having surprising and unintended results such as “labor redistribution”. This is probably the first article for this fellow on kiosks and we are surprised he didn’t touch on robotics. All in all, it is a nice article, though. For reference, McDonald’s… Read More »
Credit Card Readers for Unattended The current environment for credit card readers gets more complex every day. Not only from a deployment standpoint but also as retro upgrades. Four years from now whatever you put out now, you will likely want to switch then. Kiosk and terminal manufacturers don’t have the option of a clean VESA mount like… Read More »
Self Check-out Systems Overview Originally published on Retail Systems — In the not-so-distant past, a trip to the grocery store involved casually chatting with a cashier as they scanned your items and packed your bags. Today, an impersonal yet efficient self-checkout machine is replacing familiar interaction. As these sleek, touchscreen hybrid POS kiosks become a standard fixture in… Read More »
Is Cash Dead? Taking Its Pulse in 2024 An interview with old friend and workmate John Bryant. Back when I lived in Minnesota. He has seen a lot over the years and has “survived” much like me (Craig). Big wins and big losses. It’s like winning your first deal with Walmart and two years later you realize you… Read More »
Kiosk News from Kiosk Industry August 2024 FSTEC in September! Big news in amusement parks with Six Flags and Cedar. In January we hand out awards for Best of 2024/23. Submit yours today, it’s free. To submit an RFP or ask a question, email [email protected] or call 720-324-1837. Here is our calendar to schedule. EAA timelines update: June… Read More »
Wayfinding Kiosk Key developments and news from 22Miles in 2025 include: Award Recognition: 22Miles won the HETMA Best Digital Signage Project Award at InfoComm 2025 for its work at the University of Alabama’s Culverhouse College of Business. The project replaced outdated systems with a centralized CMS, interactive 3D wayfinding, real-time event integration, and mobile accessibility, setting a new standard… Read More »
Samsung Kiosk July 2024 Review — 2025 Update 2025 Update — Here’s the 2025 news for Samsung kiosk. Looks like the Super Bowl and Mr. Pickle. Grubbrr has a certain opaque quality to it. The documented ROI for example is always mentioned, but never seen. Grubbrr is strategic partner for NCR Voyix. NCR used to make kiosks but… Read More »
Improving Self Checkout at Grocery Stores Nice article by payment processor Datacap on How To Improve Self Checkouts Reputation. Check with Mike Lebo at Datacap or send email to [email protected] for more information. Self-checkout solutions have been around for decades. However, advancements in technology, changes in consumer behavior, rising costs, and labor shortages have all led to more… Read More »
You’ve Seen Flippy, Now See CLOi Nothing wrong with having a robotic cook (like Flippy). Everybody likes french fries, but we tend to like them hot. That’s where CLOi for hospitality comes in. Perfect timing and delivery for more satisfied customers. And you don’t have to tip a robot, do you? The company plans to expand its AI-powered… Read More »
McDonald’s Kiosk Provider ACRELEC We are happy to welcome Thibaud and ACRELEC as a gold sponsor of the Association. Best known for its deep involvement with McDonald’s, ACRELEC has many customers worldwide. US headquarters are in Chicago Some interesting facts are ACRELEC has over 30,000 software licenses (many at McDonald’s I hazard the guess). Interesting too is the… Read More »
GSC Google Tips Search Console Primer Do you have your website registered with GSC Google? It’s free and Google is happy to analyze. It’s primary focus is mobile. If you ever use Google Adwords then you better have a good mobile site. 60% of your traffic will be mobile. Typically for a kiosk information site like kioskindustry.org the… Read More »
Food Delivery Super article on NY Times on Food Delivery. Marc Lore, the entrepreneur behind Diapers.com and Jet.com, would like to disrupt food delivery. But he really wants to build a brand that actually lasts. Summary Marc Lore’s Ventures: Marc Lore, known for founding Diapers.com and Jet.com, has invested in various projects since leaving Walmart.com in 2021, including a… Read More »
NCR Announces Aloha Kiosk NCR goes all in as reseller for Samsung and GRUBBRR in its Aloha POS business. In 2023 Samsung announced their new Windows-based kiosk and you could see it coming then. Enterprise IT people are not big fans of Linux derivative Tizen (Active Directory/etc). And last year 50% of the NCR booth at NRA was… Read More »