Europe Kiosk News- Kiosk Solutions and More

For full online Kiosk Solutions online magazine click here. Europe Kiosk News – January 2019 Keeping track of all our friends in Europe (and also UK of course). Nice interview with Posiflex KIOSK on Europe strategy Clean Kiosks whitepaper by Olea Kiosks Hertz and Clear partner up (with Olea Kiosks) The Perfect Check-in Solution by Meridian Streamlining the… Read More »

Blind Marylanders sue Walmart, saying self-serve checkouts violate ADA

Three blind Maryland residents and the National Federation of the Blind are suing Walmart.

Source: www.baltimoresun.com

The plaintiffs are seeking a permanent injunction that would require Walmart to make its self-service kiosks throughout the U.S. accessible to blind customers; a declaration that Walmart has been violating the ADA; and court costs and attorneys’ fees.

 

According to the suit, Morales and Boyd were checking out at a self-service kiosk when Morales handed an employee her debit card and instructed the employee to enter her pin number on the keypad. She expected to pay about $80 for her items, according to the suit. During the transaction, the screen prompted the users to take money from the machine, the suit claims. When Morales and Boyd left the store, they asked a bystander to read the receipt and realized Morales was charged about $120.

 

They re-entered the store and called police, and the $40 was ultimately returned, according to the complaint.

Kiosk Manufacturer Association News – ADA Committee Chairpersons for KMA Announced

Kiosk Manufacturer Association with ADA, NRF, and Emergency Kiosk updates PRESS RELEASE  UPDATED: OCT 8, 2018 05:00 MDT EASTLAKE, Colo., October 8, 2018 (Newswire.com) – The Kiosk Manufacturer Association (aka KMA) is pleased to announce the appointments of inaugural Chairpersons for the ADA and Accessibility Committee. Laura Miller of KioWare (https://kioware.com) and Randy Amundson of Frank Mayer, Inc. (https://frankmayer.com) have… Read More »

Case Study – Red Rocks in Colorado Digital Signage Solution

Case Study – Red Rocks in Colorado Digital Signage Solution Peerless-AV ® helps esteemed, Colorado outdoor music venue engage its patrons. Case Study 2018     The Challenge The Red Rocks Amphitheatre, located in Morrison, Colorado, is situated within the Red Rocks Park, surrounded by 738 acres of geological wonders. Originally built in 1936, the large, outdoor concert venue has… Read More »

Perspective – E-Commerce’s Brick-and-Mortar Revolution

E-Commerce’s Brick-and-Mortar Revolution Katie Kochelek September 18, 2018 Original post on Frank Mayer and Associates, Inc. website Let’s chat about Amazon for a minute. (Apparently, I’m hardly a pioneer when it comes to conversation topics since Amazon is one of the most widely-talked about companies, but humor me for a second). No other business comes close to being recognized… Read More »

Kiosk ADA Committee & Working Group

Kiosk Accessibility & Kiosk ADA Committee & ADA Working Group To assist in formulating some agreed upon kiosk accessibility guidelines and understandings, and also to communicate those guidelines to the appropriate standards body we have an ADA Advisory Board and also an ADA Working Group.  We meet once a year with the U.S. Access Board in Washington, D.C.… Read More »

Kiosk Manufacturer Association Quarterly Update

Kiosk Manufacturer Association Quarterly Update KMA focuses on QSR, Fast Casual self-order systems and EMV 2018 status. New association website kma.global for Accessibility & ADA EASTLAKE, Colo. June 21, 2018 /PRNewswire/ — KMA, also known as the Kiosk Manufacturer Association, is happy to present the quarterly update with news from the QSR world and the new association website launched (https://kma.global).… Read More »

ADA Kiosk News – U.S. Access Board Webinar: Open Question and Answer Session (March 1)

ADA Kiosk News – U.S. Access Board Webinar: Open Question and Answer Session (March 1) The next webinar in the U.S. Access Board‘s free monthly series will take place March 1 from 2:30 – 4:00 (ET)and feature an open question-and-answer session. Questions are welcome on any of the Board‘s guidelines or standards, including the ADA and ABA Accessibility Standards and new standards for medical… Read More »

Self-Service Kiosk Association Board of Directors 2018

Self-Service Kiosk Manufacturer Association Board of Directors 2018 The Kiosk Manufacturer Association for Self-Service leads efforts to optimize self-service engagements & outcomes with retail technology such as self-serve order kiosks. PR Newswire link. Kiosk Industry Group Association  EASTLAKE, Colo., Feb. 20, 2018 /PRNewswire/ — The Kiosk Industry Association announces its Board of Directors for 2018. 17 companies serve in this capacity and… Read More »

Video Wall — New SmartMount for Digital Signs

Peerless-AV® Launches New SmartMount® Supreme Video Wall Mount with Quick Release at ISE 2018 New mount offers innovative, time-saving installation and maintenance features, including a quick release mechanism and more micro-adjustments than ever before  AURORA, Ill. – February 5, 2018 – Peerless-AV®, the award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, is excited to introduce… Read More »

digital signage solution – DSE & Kiosk Industry

DSE is right around the corner. Here’s a glimpse of what’s happening in the self-service arena. By Richard Slawsky contributor Although next week’s Digital Signage Expo doesn’t include kiosks in its name, self-service devices will play a prominent role in the show. DSE, produced by Exponation LLC, is co-located with the Digital Content Show, and will be held… Read More »

Kiosk EMV Compliance vs. Kiosk PCI Compliance

PCI Kiosk What’s the difference between EMV compliance and PCI compliance?  The short answer is they’re both guidelines for protecting cardholder data for the purpose preventing fraud, but they focus on different elements of the credit card transaction. “To clarify it even further and more simply, PCI is about making sure the card data doesn’t get stolen and… Read More »

Touchscreen News Elotouch – EOL Notice for Elo Touchscreen

Elo Kiosk News Editor note: Elotouch is one of the must watch touchscreen vendors in the self-service kiosk space and they have a bit of news going on. The 17xx and 19xx openframe monitors have gone end of life and included here are the official notices from Elotouch. They have the new 90 series which is replacing them.… Read More »

McDonald’s hires more staff since installing automated kiosks

The Winter Garden location has increased from 50 employees to almost 70 since the kiosks were added two months ago.

Source: www.orangeobserver.com

“I would say that, for the employees, it’s actually allowed them to interact on their terms,” Watson said regarding how it has benefitted the employees at his store. “It’s a little more of a personal experience. We used to have a 6-step process on greeting customers, like robotic, you (did) these steps over and over again. … Now it’s more personalized (because) we allow the employees to engage with the customers and greet them within reason. So a younger employee will greet a younger customer with ‘Hey man, what’s up?’”

Advocates for the Blind Sue Over Wi-Fi Kiosks

New York City’s public Wi-Fi kiosks aren’t sufficiently accessible to blind people, according to claims made in a lawsuit filed Thursday by attorneys representing advocates for the disabled.

Source: www.wsj.com

The kiosks include Braille labels next to a 911 button and a headphone jack. The kiosk’s touch-screen tablet is also at a level so that those in a wheelchair are able to use it, according to a CityBridge spokesman.

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Mindy Jacobsen, a 65-year-old Brooklyn resident, is one of three blind residents suing the city. Last week, Ms. Jacobsen, who teaches technology courses in Manhattan, said she plugged her headphones into a kiosk on Eighth Avenue, hoping to use it for directions. But the maps feature was on the touch screen, which Ms. Jacobsen couldn’t use.

 

A 911 call can only be placed when an on-screen prompt is pressed.

KIosk Whitepaper – How Safe is your Smart Safe?

How Safe is your Smart Safe? OptConnect offers machine to machine wireless service for Smart Safes, ATMs, Kiosks, Digital Signage, Facility Management, and many other industry sectors. Rather than simply providing hardware or network service, OptConnect offers a completely managed service designed to make your data connection simple and reliable. Anyone used to dealing with a large amount… Read More »

Automated Passport Kiosk Control: A Smarter Way to Travel Internationally

Automated Passport Kiosks Automated passport control is just one of the technologies airports are implementing to make international travel easier for passengers. Source: www.burnsmcdblog.com Recent News The New York Times  Your Face Is, or Will Be, Your Boarding Pass  Returning from Iceland to Chicago O’Hare International Airport in October, I approached the airport kiosk that normally scans your passport Yahoo… Read More »

Kiosk mode: How to make Chrome OS do less

Kiosk Lockdown Mode With Google tools, you can create, publish, and deploy apps that make Chrome OS devices do even less. That’s a good thing. Andy Wolber explains. Source: www.techrepublic.com The process takes three steps: create the app, upload it to the Chrome Web Store, then deploy the app to managed Chrome devices. (Even if you don’t have… Read More »

EMV Kiosk Card Reader, Pin Pad – 2015

EMV Kiosk Card Readers, PIN Pads and Contactless Readers 2015 The following is a list of EMV capable card readers, PIN pads and contactless card readers that are designed specifically for self-service environments like a kiosk.  As we’re beginning research and development on adding EMV capabilities to our US-based kiosk applications it makes sense to take inventory of the available EMV capable devices… Read More »

DMV Kiosks – DDS adds new kiosks to shorten wait times

DMV Kiosk News The Georgia Department of Driver Services is testing out new technology (DMV Kiosks) designed to cut down your wait time. Source: www.wsbtv.com These are Qmatic units Posts Social Security Kiosks – Visitor Intake Awarded to KIOSK EV Charging Station – Volta Billion Impressions (Peerless-AV) iPad Kiosk News – Human Services Kiosk with Scanning Tennessee CREATE… Read More »