The research found that today around a quarter (24%) of respondents would rather use a voice assistant than a website. However, in the next three years, this figure will rise to 40%. Close to a third – 31% – said they will prefer a voice assistant interaction to visiting a shop or a bank branch, compared to 20% today.
A NEW ERA OF ACCESSIBILITY In compliance with ADA Standards for Accessible Design, new US Department of Transport regulations come into effect during 2016. These new mandates are intended to increase accessibility for those with sensory or mobility impairment. Sight-impaired travelers will be able to access information and services via kiosks and ticketing machines by connection of a… Read More »