Tag Archives: facialrecognition

Amazon Facial Recognition Comes Under Fire

Full article as published by Denver Post 2/3/2019

Amazon Face-Detection Software Has Bias

NEW YORK — Facial-detection technology that Amazon is marketing to law enforcement often misidentifies women, particularly those with darker skin, according to researchers from MIT and the University of Toronto.

Amazon’s website credits Rekognition for helping the Washington County Sheriff Office in Oregon speed up how long it took to identify suspects from hundreds of thousands of photo records.

Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.

Emergency Kiosk – Taylor Swift Facial Recognition Solved

Full story as reported by Gizmodo 2/15/2019

Mystery Facial Recognition and Taylor Swift Solved

Brian Becker, head of marketing at ISM Connect, told Gizmodo in an email on Friday that Swift’s tour used the company’s tech. When asked if ISM Connect had supplied its kiosk to Swift’s Rose Bowl show, Becker responded: “Yes, Taylor Swift’s tour used ISM Connect technology to improve the fan experience and the safety and security of the event.” Becker also detailed how the surveillance system, called FanGuard, worked:

“We positioned large screens at each of the entrance points in the venues that hosted Taylor’s tour. We were contracted to support security for the tour and on-the-ground venue teams. Each screen also included smart cameras designed to identify only those individuals who present a security risk based on pre-existing information. The cameras are used to reliably identify persons of interest and improve safety. This included known stalkers who might threaten Taylor Swift or present a threat to fans attending the event.”

Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.

Yum Kiosks – Pushing Forward QSR Technology

Delivery, kiosks and other digital efforts are taking more prominent roles at Yum! Brands, moves that serve as a good reflection of overall trends in the quick service restaurant (QSR) space. Yum operates the Pizza Hut, Taco Bell and KFC chains, and the company’s fourth-quarter results, released Thursday (Feb. 7), provided details about where those […]

Source: www.pymnts.com

Published on Pymnts.com Feb 7

Kiosks, too, are another area of innovation targeted by Yum in 2019. By 2020, Gibbs said, “our goal is to have 5,000 restaurants with kiosks.”

Indeed, according to that PYMNTS research, “larger chains are more likely than smaller ones to have in-store kiosks, and they’re also more likely to offer their own mobile apps.” That said, only 3 percent of QSR managers said that self-service kiosks stand as the most common method for placing orders.

Loyalty, too, is another feature that QSR customers want more of, with nearly 80 percent of them saying such programs are important to the future of success of QSRs. That compared with about 48 percent of QSR managers who said the same. Yum, according to its Q4 conference call, seems to be increasingly tilting toward those customer perceptions.

KIOSK Information Systems and Beabloo to Demonstrate Targeted Facial-Recognition Advertising Through Digital Signage at NRF 2019

PR originally published on BusinessWire

KIOSK Information Systems and Beabloo to Demonstrate Targeted Facial-Recognition Advertising Through Digital Signage at NRF 2019

Real-time data intelligence through Digital Signage.

LOUISVILLE, Colo.–(BUSINESS WIRE)–Beabloo, a pioneering company in Active Customer Intelligence solutions that improve retail customer experience, is collaborating with KIOSK Information Systems (KIOSK), an industry leader in self-service solutions, to showcase a digital signage display with active customer intelligence. The combined solution will be demonstrated at NRF in New York City, Booth #3755, January 13 – 15, 2019.

“Beabloo can help companies improve advertising content effectiveness and reduce costs, ultimately leading to a higher return on their signage investment.”

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The unit is uniquely built to demonstrate the intelligence-enabled offering Beabloo and KIOSK provide. The digital signage kiosk has three screens – one to display customer-facing ad content, plus two additional displays to demonstrate Beabloo’s Dynamic Signage and Audience Analytics solutions for the Retailer. By illustrating the facial recognition and related content analytics simultaneously, users can easily grasp the value of the real-time data intelligence provided within the Beabloo platform.

The customer-facing digital signage kiosk has an integrated camera to anonymously analyze the audience in real time, thereby respecting the shopper’s privacy. It detects when a person looks at the digital signage and records information such as gender, impressions or attention time, and relates the attributes to drive the appropriate ad content. This content can include product information, recommendations, offers, promotions and interactive content. Shoppers can also scan QR codes from the screens to take the information or promotions with them when they leave the store, enabling them to complete the purchase any time through any channel.

“Implementing intelligence-enabled digital signage allows Retailers to improve the efficiency of their marketing campaigns by segmenting messages according to the profile of the visitor, optimizing display content and improving the customer shopping experience,” said Jaume Portell, CEO of Beabloo. “Beabloo can help companies improve advertising content effectiveness and reduce costs, ultimately leading to a higher return on their signage investment.”

Beabloo’s Digital Signage solution provides a simple analytics dashboard to facilitate smarter advertising decisions. Dashboards include shopper demographic data, content preferences, sales metrics, and store inventory. Accurate data is leveraged to optimize business operations in real time. Dynamic Signage solutions can be further integrated with Beabloo’s stock management module, Minerva, leveraging real-time stock system data to prioritize ad content tied to in-stock products.

Bill Butler, CEO of KIOSK adds, “KIOSK is thrilled to partner with Beabloo. The unique show demonstration illustrates what the Beabloo Active Customer Intelligence Suite adds to digital signage interactions. Grabbing the attention of customers in their buying journey entails bridging digital interactions to physical spaces. Beabloo is an important KIOSK Digital Signage Ecosystem Partner. Their technology adds genuine value to the interactive customer experience while boosting in-store engagement and sales.”

Following NRF, the digital signage solution will also be presented by Beabloo at the ISE fair from February 5-8, 2019, in Amsterdam, Booth 8-C440 and by KIOSK and their parent company Posiflex at the EuroCIS event in Düsseldorf from February 19-21, 2019, Booth #C42/Hall 9.

About KIOSK Information Systems

As the market leader in self-service solutions, KIOSK provides proven expertise in design engineering, application development, integration, manufacturing, field support, and managed services for even the most sophisticated self-service platforms. A deep portfolio of standard and custom KIOSK designs are deployed among Top 100 Retailers and Fortune 500 clients in a wide array of self-service vertical markets.

About Beabloo

Beabloo is a pioneering technology company that develops omnichannel solutions to personalize the customer experience in the retail space and improve the impact of marketing campaigns. The integrated solutions of their Active Customer Intelligence Suite (ACIS) leverage the benefits of artificial intelligence to optimize and automate processes. The company was founded in 2008 and operates in over 20 countries, with headquarters in Spain and offices in China, England, Turkey and the Middle East.

Contacts

KIOSK Information Systems
Cheryl Madeson, cmadeson@kiosk.com
or
Beabloo
Guiomar Fernandez, guiomar.fernandez@beabloo.com

Facial Recognition Kiosk Software for Windows Released

Facial Recognition Kiosk Software

KioWare for Windows version 8.16 is now available with support for Omron’s Facial Recognition Device. It also now allows for the transferring files from connected phones or tablets to the kiosk.

Facial recognition is becoming commonplace and being used in multiple scenarios.  Recently Hertz announced facial recognition being used now in renting a car (courtesy technology of CLEAR).

Facial recognition technology can be used to estimate a user’s age, facial expression (such as anger, happiness, neutral, sadness, and surprise), facial identity, gender, and more.  When used with KioWare, the kiosk can serve different content based on predefined characteristics and behaviors.

Other Kiosk software features in this release
  • Support for Chrome 70
  • Website Icons are fine to use now
  • You can lock the cursor to a display
  • New auto start program control
  • Innova hardware support
  • ChipDNA Version 2.07 support

Read the full press release by KioWare and the new Facial Recognition support.

 

Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.