Tag Archives: NRF2019

NRF 2019 – National Retail Federation BigShow in NY

NRF Big Show Wrap

NRF 2018 Retail Kiosk
KMA is a member of the National Retail Federation. Joins us at the Big Show.

The NRF Big Show was a big success for KMA. We were hoping to get some brands to sign up as part of our new Retail Advisory Council and we signed up companies such as Tommy Hilfiger and the New York Mets.

NRF Highlights Links

  • The NRF’s 2019 Big Show Features Innovative Solutions – and Robot Attendees – Apparel News

Original article – pre-show

We’re pleased to announce that KMA will be exhibiting at the BigShow in NY in January 2019. Booth 1725 on the main floor.

We will have example kiosks (one of them courtesy of Olea Kiosks) and it will be running  application by Appetize.

Get a firsthand look at Appetize’s modern, enterprise point of sale software on Olea’s Austin countertop self-service kiosk at NRF! With the Kiosk Manufacturer Association, we’re bringing cutting-edge self-service technology to the retail industry. Make sure to swing by Booth #1725 to meet the team and get a demo of the product!

A second tablet display will be debuting a new retail application that has recently been deployed by FAO Schwartz.

As part of NRF we will be recruiting participants for our Retail Advisory Council.  Simply put we are looking for companies which have an interest in self-service in general and also accessibility and may or may not have some input for us.  This type of broad input and review is modeled on ANSI standards for process. We hope to see you there.

For more information on Retail Kiosks in general please visit our Retail Market page. Included is recent data by Frost & Sullivan on “Revenue and Unit Shipment Forecast Discussion by Vertical”.  Retail is the largest vertical market for self-service kiosks to summarize.

At The Booth! Nanonation’s newest application makes for a seamless car buying experience – for kids, that is! F.A.O. Schwarz, an iconic toy store, has kiosk-like stations equipped with iPads with an engaging user experience that allows guests to build their own model car. From choosing the body, paint, wheels, and accessories, to the accompanied auto body shop sound effects, the interactive experience is the first part of a two-stage process. In stage two the guest works with the team in the F.A.O. garage to put together the model car they just designed. The collaboration between Nanonation and F.A.O. Schwarz is experience retail at its best.

News For NRF 2019

Members and Sponsors who (in one form or another) will be attending or represented the Show

NRF Booth Backdrop for Kiosk Manufacturer Association
NRF Booth Backdrop for Kiosk Manufacturer Association

Interested in Meeting at Show?

More information

Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.

Pyramid NRF 2019

Press release
NTS Retail and Pyramid Computer at NRF 2019: Presenting new self-service solutions for telco retail Leonding, New York:

At this year’s NRF Retail’s Big Show in New York City – a key event in retail every year – NTS Retail and Pyramid Computer will be showcasing two innovative self-service prototypes, specifically developed for consultation-driven retail.

Both systems have been designed as interactive kiosk solutions and serve to enhance the experience at different stages of the customer journey: Efficient customer service operations thanks to smart queue management and self-service workflows for typical telco scenarios, such as purchasing a prepaid SIM card.

Thanks to NTS self-service, customers are able to top up prepaid plans, pay bills or purchase vouchers autonomously right at the kiosk. For the presentation at NRF 2019, a SIM card dispenser has been added to complete the picture.

Additionally, the customer’s ID (e.g. a passport) can be scanned automatically using a document scanner. This way, the complete onboarding process for new customers can be performed autonomously using a self-service touch interface. Service can thus be provided outside of store hours or in high-traffic environments like airports or train stations.

The queue management solution NTS welcome manager enables smooth store operations by setting smart priorities. Visitors can select a consultation topic (e.g. new subscriptions), enter their name and take a picture. The consultants can then call them up personally and address their needs right away. The showcased solution introduces a token dispenser to replace paper tickets.

The small, puck-shaped receivers are highly portable and vibrate as soon as it’s the customers turn. The tokens are distributed at the kiosk and the system handles the notification process automatically.

The hardware required to create these prototypes was provided by the Freiburg based company Pyramid Computer – a leader in innovative self-service IT solutions. Together, Pyramid
Computer and NTS Retail will be demonstrating the results of their cooperation at NRF 2019 from January 13-15.

At NRF: booth #4545, hall 3A

Further information:
https://www.ntsretail.com
www.pyramid-computer.com/polytouch

About NTS Retail:
NTS Retail is a global retail software and consulting company with an international network of partners. They offer CSPs a practice-proven retail solution with highest-quality local service.

About Pyramid:
Since 30 years Pyramid manufactures high performance computer systems with its factories in Germany and Taiwan and sales offices in Germany, UK and North America.
Opposite to most kiosk manufacturers, Pyramid builds its own PC technology and touch screens.

This high level of component manufacturing enables us to create very slim and elegant, highly integrated, designs, still remaining extremely flexible and easy to maintain. Our screen focus sizes are 24″ and 32″ and the Pyramid “polytouch®” named kiosk designs are successful in Europe in retail, hospitality and QSRs.

Standard and custom Pyramid polytouch®
kiosk solutions are sold via OEM or sales partners, as a bespoke work. Pyramid has been certified to EN ISO 9001 standard since 1997 and is regularly successfully audited by large industrial customers. Pyramid was established in Freiburg in 1985 by managing partners Frieder Hansen and Niko Hensler, who still run the operation.

PR_NRF_2019_NTS_en_final

Ingenico and Pyramid announcement

Press Release: Ingenico and Pyramid announcement

Paris, Thursday 10 January 2019

Ingenico and Pyramid blend their expertise to distribute the ultimate connected kiosk Ingenico Group (Euronext: FR0000125346 – ING), the global leader in seamless payment, and Pyramid, leading integrator and kiosk solution provider, today announced their partnership for the distribution of Think&Go connected kiosks. These combine Ingenico’s expertise in secure payment acceptance and Pyramid’s know-how in kiosk design.

Connected objects have followed an exponential growth over the past few years worldwide and multiplied potential interactions between consumers and brands. Connected screens, especially, bring along new opportunities for retailers. DOOH displays featuring contactless payment acceptance, they form a new sales channel – screen commerce, which complements businesses’ traditional online, mobile and in-store operations.

Present in the street, in public places or in-store, connected screens contribute to the digitalization of the physical world and create a ubiquitous shopping experience. These can serve as points of sale prompting impulse purchases, as well as interactive digital signage supporting loyalty programmes and electronic coupon schemes, to increase footfall in-store.

Ingenico and Pyramid have joined forces to produce the ultimate connected kiosk, suitable for large-scale roll-outs, offering a seamless consumer experience, and addressing numerous retail use cases and verticals.

How does it work? This Think&Go solution builds on a Pyramid touchscreen and an inner layer of Ingenico readers integrated behind the touch panel. The screen, therefore, supports interactions or transactions made with all NFC devices consumers have at hand nowadays, including NFC bank cards, smartphones, travel cards, ID cards, loyalty cards. One of the kiosk’s distinctive features is the capacity to offer several amounts and several products simultaneously. It only takes a single tap of an NFC bank card or wallet on the selected product zone to complete a purchase.

Given the NFC payment limit in many countries, this Think&Go kiosk is particularly suited to quick-serving restaurants (QSR) and cinemas, for self-ordering and booking purposes. However, it can be tailored to all sorts ofretail needs and verticals, using its software development kit (SDK). Ingenico and Pyramid will demonstrate some of these use cases – including loyalty programme enrolment, lottery ticket sale and e-coupon schemes – at NRF on their respective booth (Ingenico booth 2137, Pyramid 4545).

‘We are pleased with this very fruitful partnership with Pyramid. Their superb and truly seamless integration of our NFC payment acceptance technology into their interactive kiosks is a first. This bodes well for the development of payment acceptance across existing screen estates.’ said Michel Léger, EVP Innovation at Ingenico Group. ‘We take pride in enabling Pyramid to enhance their product offer with a connected kiosk that creates new consumer experiences and helps retailers grow their business.’

‘With its track record in integrating payment into IoT, Ingenico was a natural partner for Pyramid.’ said Patrick Hagemeister, International Account Director at Pyramid. ‘We were excited to discover how simple it
was to add NFC payment acceptance to our screens, with the Think&Go solution developed by Ingenico. And we are looking forward to serving many industries together.’

 

PR_Ingenico-Pyramid_NRF_EN_final

Bitstop and KIOSK Information Systems Announce Bitcoin ATM Partnership at NRF Big Show 2019

LOUISVILLE, Colo.–(BUSINESS WIRE)–Bitcoin ATM pioneer Bitstop has partnered with KIOSK Information Systems (KIOSK), the largest custom self-service solution provider in North America, to create an innovative Bitcoin ATM platform enabling customers to easily buy and sell digital currency on the spot. KIOSK will be featuring the newest Bitstop ATM model at the 2019 NRF Big Show in booth #3755.

“We’re excited to partner with Bitstop on this Bitcoin ATM solution. They have a great reputation in the Bitcoin space and are one of the premier operators in the Crypto ATM industry.”

Bitstop’s innovative software platform paired with KIOSK’s industry-leading hardware sets a new standard in the Bitcoin ATM Industry, an industry that has grown from nothing five years ago to over 4,000 Bitcoin ATMs in 2018 (coinatmradar.com). Growth projections for this new niche ATM category are expected to exceed 10,000 installations world-wide in the next two years alone.

Retailers in the US and Internationally are taking notice because these ATMs are a great way to monetize existing floorspace while driving in-store foot traffic. Bitcoin ATMs are popping up in mainstream retail storefronts such as supermarkets, malls, convenience stores, gas stations, as well as hotels & airports.

Bitcoin is a digital currency which has seen hyper growth in recent years due to a surge in demand for the scarce digital asset by retail customers who want to invest. It’s still early days and access to Bitcoin can be complicated or confusing. Bitcoin ATMs solve this problem by making the process simple. In four easy steps, you can buy Bitcoin instantly. Customers don’t have to wait days for their Bitcoin or deal with complicated exchanges that provide little or no education.

On the solution partnership announcement, Bill Butler, KIOSK CEO, said, “We’re excited to partner with Bitstop on this Bitcoin ATM solution. They have a great reputation in the Bitcoin space and are one of the premier operators in the Crypto ATM industry.”

Andrew Barnard, Bitstop’s Co-Founder, states, “Our goal is to sell thousands of Bitcoin ATMs globally over the next few years. While the market is currently still in its infancy, we predict that within five years, it will be normal to see a Bitcoin ATM when you’re out shopping, traveling or pumping gas. To get to that point, we know it must be incredibly easy for the consumer to use, and for the retailer to operate. This solution partnership combines Bitstop’s four years of experience developing and operating a fleet of 100 Bitcoin ATMs with KIOSK’s 25+ years of industry leading design and engineering experience. The end result is a simple, secure, and reliable Bitcoin ATM exchange platform that is beneficial to both the consumer and the deploying retailer.” NRF demonstrations in KIOSK booth #3755.

About KIOSK Information Systems: As the Market Leader in Self-service Solutions, KIOSK provides proven expertise in design engineering, application development, integration, manufacturing, field support, and managed services for even the most sophisticated self-service platforms. A deep portfolio of standard and custom KIOSK designs are deployed among Top 100 Retailers and Fortune 500 clients in virtually all self-service vertical markets. www.kiosk.com, 800.509.5471.

About Bitstop: Bitstop is a Bitcoin infrastructure development company based in sunny Miami, FL. Founded in 2013, Bitstop is an early pioneer in the Bitcoin ATM industry whose mission is to build tools and services which make Bitcoin more accessible.

Contacts

KIOSK Information Systems
Cheryl Madeson, cmadeson@kiosk.com
or
Bitstop
Serguei Hernandez, serguei@bitstop.co

KIOSK Information Systems and Beabloo to Demonstrate Targeted Facial-Recognition Advertising Through Digital Signage at NRF 2019

PR originally published on BusinessWire

KIOSK Information Systems and Beabloo to Demonstrate Targeted Facial-Recognition Advertising Through Digital Signage at NRF 2019

Real-time data intelligence through Digital Signage.

LOUISVILLE, Colo.–(BUSINESS WIRE)–Beabloo, a pioneering company in Active Customer Intelligence solutions that improve retail customer experience, is collaborating with KIOSK Information Systems (KIOSK), an industry leader in self-service solutions, to showcase a digital signage display with active customer intelligence. The combined solution will be demonstrated at NRF in New York City, Booth #3755, January 13 – 15, 2019.

“Beabloo can help companies improve advertising content effectiveness and reduce costs, ultimately leading to a higher return on their signage investment.”

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The unit is uniquely built to demonstrate the intelligence-enabled offering Beabloo and KIOSK provide. The digital signage kiosk has three screens – one to display customer-facing ad content, plus two additional displays to demonstrate Beabloo’s Dynamic Signage and Audience Analytics solutions for the Retailer. By illustrating the facial recognition and related content analytics simultaneously, users can easily grasp the value of the real-time data intelligence provided within the Beabloo platform.

The customer-facing digital signage kiosk has an integrated camera to anonymously analyze the audience in real time, thereby respecting the shopper’s privacy. It detects when a person looks at the digital signage and records information such as gender, impressions or attention time, and relates the attributes to drive the appropriate ad content. This content can include product information, recommendations, offers, promotions and interactive content. Shoppers can also scan QR codes from the screens to take the information or promotions with them when they leave the store, enabling them to complete the purchase any time through any channel.

“Implementing intelligence-enabled digital signage allows Retailers to improve the efficiency of their marketing campaigns by segmenting messages according to the profile of the visitor, optimizing display content and improving the customer shopping experience,” said Jaume Portell, CEO of Beabloo. “Beabloo can help companies improve advertising content effectiveness and reduce costs, ultimately leading to a higher return on their signage investment.”

Beabloo’s Digital Signage solution provides a simple analytics dashboard to facilitate smarter advertising decisions. Dashboards include shopper demographic data, content preferences, sales metrics, and store inventory. Accurate data is leveraged to optimize business operations in real time. Dynamic Signage solutions can be further integrated with Beabloo’s stock management module, Minerva, leveraging real-time stock system data to prioritize ad content tied to in-stock products.

Bill Butler, CEO of KIOSK adds, “KIOSK is thrilled to partner with Beabloo. The unique show demonstration illustrates what the Beabloo Active Customer Intelligence Suite adds to digital signage interactions. Grabbing the attention of customers in their buying journey entails bridging digital interactions to physical spaces. Beabloo is an important KIOSK Digital Signage Ecosystem Partner. Their technology adds genuine value to the interactive customer experience while boosting in-store engagement and sales.”

Following NRF, the digital signage solution will also be presented by Beabloo at the ISE fair from February 5-8, 2019, in Amsterdam, Booth 8-C440 and by KIOSK and their parent company Posiflex at the EuroCIS event in Düsseldorf from February 19-21, 2019, Booth #C42/Hall 9.

About KIOSK Information Systems

As the market leader in self-service solutions, KIOSK provides proven expertise in design engineering, application development, integration, manufacturing, field support, and managed services for even the most sophisticated self-service platforms. A deep portfolio of standard and custom KIOSK designs are deployed among Top 100 Retailers and Fortune 500 clients in a wide array of self-service vertical markets.

About Beabloo

Beabloo is a pioneering technology company that develops omnichannel solutions to personalize the customer experience in the retail space and improve the impact of marketing campaigns. The integrated solutions of their Active Customer Intelligence Suite (ACIS) leverage the benefits of artificial intelligence to optimize and automate processes. The company was founded in 2008 and operates in over 20 countries, with headquarters in Spain and offices in China, England, Turkey and the Middle East.

Contacts

KIOSK Information Systems
Cheryl Madeson, cmadeson@kiosk.com
or
Beabloo
Guiomar Fernandez, guiomar.fernandez@beabloo.com

See Kiosk Manufacturer Association at NRF Trade Show in NY

Press release originally published on Newswire

KMA Kiosk Manufacturer Association Booth at NRF 1725

See Kiosk Association at booth 1725 with top-tier kiosk software and kiosk enclosure companies from around the world. Come and visit 1725!

KMA Booth at NRF

Come and meet the Kiosk Manufacturer Association (KMA) at NRF in booth 1725. Over 350 companies represented including Olea Kiosks, KioWare, Pyramid, Kiosk Information Systems and Intel Corporation. The client list includes McDonald’s, NIKE, FAO Schwartz, IKEA, Kaiser Permanente, AMC Theaters, MoneyGram, the Veterans Administration, Hertz, FedEx, UPS and many more. Learn more about kiosk software, kiosk hardware, devices, services and support from the largest group of companies dedicated to self-service around the world.

In addition KMA supports regulatory efforts for ADA, Accessibility, and EMV. Harmonizing U.S. and European standards in ADA is the major goal in KMA workings and meetings with the U.S. Access Board.

At NRF, KMA is launching a new Industry Advisory Council to assist in developing the standards used and the self-service industry as a whole. Companies interested in self-service are invited to join and become the KMA “working” industry board. There is no cost and a “safe harbor” is maintained. KMA has a wealth of research, past and current, which can help gauge the market as well.

Highlighted in KMA booth

Get a firsthand look at Appetize’s modern, enterprise point of sale software on Oleas Austin countertop self-service kiosk at NRF! With the Kiosk Manufacturer Association, Appetize brings cutting-edge self-service technology to the retail industry. Make sure to swing by Booth #1725 to meet the team and get a demo of the product!

F.A.O. Schwarz, an iconic toy store, has kiosk-like stations equipped with iPads with an engaging user experience that allows guests to build their own model car. From choosing the body, paint, wheels, and accessories, to the accompanied auto body shop sound effects, the interactive experience is the first part of a two-stage process. In stage two the guest works with the team in the F.A.O. garage to put together the model car they just designed — the collaboration between Nanonation and F.A.O. Schwarz is experience retail at its best.

On-hand for information will be KioWare and CEO Jim Kruper. New EMV and facial recognition options have been released in the industry’s first affordable software suit (less than $100). Stop by and learn about the latest in kiosk software from an expert.

Sponsors and Member Also At the Show

Pyramid Computer UK Ltd — For 30 years Pyramid has been manufacturing high-performance computer systems at its factories in Germany and Taiwan with sales offices in Germany, UK, and North America. Screen focus is on 24″ and 32″. Pyramid “polytouch®” branded kiosk designs are leading in European Retail, Hospitality, and QSR markets. See booth 4545.

More Members and Sponsors at the Show

Media Contact – for more information, contact Craig Keefner

Email: craig@kma.global
Telephone: 720-324-1837
Website: https://kma.global and https://kioskindustry.org

Source: Kiosk Manufacturer Association

ADA-KDA brochure 2018-FINAL

Facial Recognition Kiosk Software for Windows Released

Facial Recognition Kiosk Software

KioWare for Windows version 8.16 is now available with support for Omron’s Facial Recognition Device. It also now allows for the transferring files from connected phones or tablets to the kiosk.

Facial recognition is becoming commonplace and being used in multiple scenarios.  Recently Hertz announced facial recognition being used now in renting a car (courtesy technology of CLEAR).

Facial recognition technology can be used to estimate a user’s age, facial expression (such as anger, happiness, neutral, sadness, and surprise), facial identity, gender, and more.  When used with KioWare, the kiosk can serve different content based on predefined characteristics and behaviors.

Other Kiosk software features in this release
  • Support for Chrome 70
  • Website Icons are fine to use now
  • You can lock the cursor to a display
  • New auto start program control
  • Innova hardware support
  • ChipDNA Version 2.07 support

Read the full press release by KioWare and the new Facial Recognition support.

 

Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.

Participate in Retail Advisory Council for ADA & Accessibility for Self-Service and Kiosks

We are inviting any and all Retail companies to become a member of our Retail Advisory Council.  There is no cost and you are partitioned in a “safe harbor”. A distinct group segment from the actual kiosk manufacturers, or the installation and logistics companies, the financing companies or the companies providing components.

We here at the Kiosk Manufacturers Association work and talk ADA and Accessibility.  Once a year we meet with the U.S. Access Board. To make it easier for our suggestions and inputs to be accepted we have a wide interest Working Group.  Help us meet the standards by participating with us. It’s no cost.

If interested in more send us a note.

Here are first 10 stipulations for ANSI Requirements along with a full copy at the end.

ANSI Essential Requirements: Due process requirements for American National Standards

1.0 Essential requirements for due process
These requirements apply to activities related to the development of consensus for approval, revision,
reaffirmation, and withdrawal of American National Standards (ANS).

Due process means that any person (organization, company, government agency, individual, etc.) with a direct and material interest has a right to participate by: a) expressing a position and its basis, b) having that position considered, and c) having the right to appeal. Due process allows for equity and fair play. The following constitute the minimum acceptable due process requirements for the development of  consensus.

1.1 Openness
Participation shall be open to all persons who are directly and materially affected by the activity in question. There shall be no undue financial barriers to participation. Voting membership on the consensus body shall not be conditional upon membership in any organization, nor unreasonably restricted on the basis of technical qualifications or other such requirements.

1.2 Lack of dominance
The standards development process shall not be dominated by any single interest category, individual or organization. Dominance means a position or exercise of dominant authority, leadership, or influence by reason of superior leverage, strength, or representation to the exclusion of fair and equitable consideration of other viewpoints.

1.3 Balance
The standards development process should have a balance of interests. Participants from diverse interest
categories shall be sought with the objective of achieving balance. If a consensus body lacks balance in
accordance with the historical criteria for balance, and no specific alternative formulation of balance was
approved by the ANSI Executive Standards Council, outreach to achieve balance shall be undertaken.

1.4 Coordination and harmonization
Good faith efforts shall be made to resolve potential conflicts between and among existing American National Standards and candidate American National Standards.

1.5 Notification of standards development
Notification of standards activity shall be announced in suitable media as appropriate to demonstrate an
opportunity for participation by all directly and materially affected persons.

1.6 Consideration of views and objections
Prompt consideration shall be given to the written views and objections of all participants, including those commenting on the PINS announcement or public comment listing in Standards Action.

1.7 Consensus vote
Evidence of consensus in accordance with these requirements and the accredited procedures of the standards developer shall be documented.

1.8 Appeals
Written procedures of an ANSI-Accredited Standards Developer (ASD) shall contain an identifiable, realistic, and readily available appeals mechanism for the impartial handling of procedural appeals regarding any action or inaction. Procedural appeals include whether a technical issue was afforded due process.

1.9 Written procedures
Written procedures shall govern the methods used for standards development and shall be available to any
interested person.

1.10 Compliance with normative American National Standards policies and administrative procedures
All ANSI-Accredited Standards Developers (ASDs) are required to comply with the normative policies and
administrative procedures established by the ANSI Executive Standards Council or its designee.

ANSI-Essential-Requirements-2018

 

Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.