Tag Archives: olea

Casino Kiosks Prove to be a Sure Bet

Casino Kiosks Casino operators are gambling that new kiosk functions will help them provide top-notch customer service to help them cater to existing customers and win new ones. By Richard Slawsky, Contributor Years ago, casino bosses were able to recognize their guests by sight, providing complementary rooms and other perks to high rollers to keep them playing. Today, keeping… Read More »

Moe’s Southwest Grill First Kiosk-Only Restaurant is Now Open

Moe’s Southwest Grill launched its first-ever kiosk-only restaurant this past weekend in Pittsburg, PA. The kiosk-only restaurant, owned and operated by Moe’s multi-unit franchisee, Mike Geiger, seats 16 and features Moe’s new brand design. The build took approximately 10 months to complete, with the final inspection scheduled for one day after the city shut down due to COVID-19… Read More »

Touchscreen FAQ – Are All Kiosk Touchscreens Created Equal?

Interactive Touchscreen Comparison Introduction Interactive touchscreens come in several varieties. Here’s a quick overview of the types and the applications to which each is best suited.  Whitepaper by Olea Kiosks Although interactive touchscreens have been around in one form or another since the late 1970s, over the past 10 years or so they’ve become an integral part of… Read More »

Outdoor Kiosk Model Released by Olea Kiosks for Outdoor Ticketing – the Geneva aka “the Swiss Army Knife”

New Outdoor Ticket Kiosk Design by Olea Kiosks From LinkedIn Aug2020 – Frank Olea, CEO of Olea Kiosks announced on LinkedIn yesterday his new outdoor ticketing kiosk, Geneva.  Has some very nice engineered design features.  Olea is at the top of outdoor kiosk design so it isn’t surprising at all to see this very nice unit. “I’m proud… Read More »

Olea Recruits Kiosk Industry Expert Rusty Gaynes to Serve as Director of Strategic Alliances and Partnerships

LOS ANGELES, July 16, 2020 /PRNewswire/ — Olea Kiosks, Inc., a leading provider of innovative self-service kiosk solutions, announces the hiring of channel sales and partnerships industry expert, Rusty Gaynes, as Director of Strategic Alliances and Partnerships. Olea Kiosks has more than 40 years of experience helping companies realize their ambitions deploying self-service solutions, and Gaynes was hired to further develop and… Read More »

Temperature Check Kiosks – Olea

Temperature Kiosks Olea Kiosks –  Delivering Temperature checks on employees and visitors is becoming commonplace for many businesses, hospitals, grocery stores, retailers and a host of others. Temperature sensing kiosks can help stem a crisis and optimize a return to business as employees and guests return to work and entertainment venues. Olea Temperature Sensing Kiosk from Craig Keefner… Read More »

Restaurant kiosks and demographics

QSR kiosks are big these days and the poster child might be Paneras actually though for sure McDonalds “once again into the fray” efforts bring a lot of attention (ditto for Wendy’s and others). Good quote from Olea and good article.

Source: www.qsrweb.com

Here were the demographics

  • 18-24 year olds are more than 70 percent likely to visit a restaurant if it had a kiosk option;
  • 25-34 year olds are 65 percent more likely to visit;
  • 45-54 year olds are 60 percent more likely; and
  • 55+ year olds are 40 percent more likely.

DMV Kiosk – MVD offers time savings with self-service kiosk

KINGMAN – Who doesn’t want to save time and avoid standing in line? Fifty-one percent of all transactions done at the MVD can be completed at the self-service kiosk or the department’s online portal, ServiceArizona.com, said Douglas Nick, spokesman for the MVD. Customers can take their vehicle registration notice and scan the bar code into the kiosk, then… Read More »

Biometric Security Screening Kiosks by CLEAR

From St. Louis Dispatch Feb 2020 — ST. LOUIS COUNTY — St. Louis Lambert International Airport on Monday launched its new biometric security screening alternative in Terminal 2 — the one housing Southwest Airlines’ operations. The new CLEAR biometric system, which identifies people via fingerprints and the iris of their eyes, is available to passengers who pay up to… Read More »

Charter Sponsor Series Review – Olea Kiosks

We update and refresh our Charter Sponsors content and one of our original Charter Sponsors is Olea Kiosks.  Their original charter sponsor page was done many years ago and today we updated it (several http links instead of https e.g.). In the years since Olea joined Kiosk Industry it has grown into arguably the largest privately-held US kiosk… Read More »

Self Order Kiosk for QSR – Broncos Technology – Mashgin, Aramark, Appetize

Read full article by Paul Kapustka Can technology finally help improve one of the biggest pain points in the game-day experience, namely waiting in line for concessions? At the Denver Broncos’ Empower Field at Mile High, a number of new technology initiatives debuted this year, all designed to improve the fan experience around concession purchases by providing more… Read More »

Frost & Sullivan Recognizes Olea Kiosks – Outdoor Kiosk Design

Reprinted from Send2Press June 2019 Frost and Sullivan Award Olea Kiosks Customer Value Leadership LOS ANGELES, Calif., June 20, 2019 (SEND2PRESS NEWSWIRE) — Olea Kiosks of Los Angeles, has been recognized by Frost & Sullivan with the 2019 Customer Value Leadership Award for its self-service kiosk manufacturing and focus on designs for outdoor use. Olea Kiosks is recognized not… Read More »

Dennys Tablet Kiosk – Presto Selected Exclusive Pay-At-Table Technology

Denny’s Tablet Kiosk is Presto Pay-At-Table Press Release Presto has been selected to deploy its industry-leading pay-at-table tablets at participating Denny’s restaurants across America Presto, the restaurant industry’s end-to-end front-of-house (FOH) technology platform, has been selected by Denny’s, one of America’s largest full-service family restaurant chains, as the exclusive provider of its guest-facing pay-at-table solution. The solution is… Read More »

Five Top Trends in QSR 2019

A host of new technologies are on the horizon for the QSR industry. For many of them, a self-order kiosk will serve as their foundation. Quick-service restaurants have long had a reputation for being innovators when it comes to technology. In the early days of modern foodservice, QSRs were among the first to incorporate features such as drive-thru… Read More »

Ticket Kiosk FAQ – Olea Kiosks Information

Republished with permission from Olea Kiosks website Ticketing Kiosk Improving ROI Ticketing Kiosks are not new to the industry of self-service applications as most major transportation companies and entertainment ticket distributors already utilize this solution in one form or another. Most of the ROI benefits of ticketing kiosks come in measurable increments, while others are subtle benefits that still… Read More »

Appetize POS Boosts Consumer Spend, Driving Demand for Self-Serve Kiosk

Press release from BusinessWire May 09, 2019 Self-Service Kiosks Drive Up to 40% Lift on Orders; Company Brings on New Customers AT&T Center, LSU, Museums PLAYA VISTA, Calif.–(BUSINESS WIRE)–Appetize, the modern Point of Sale (POS) and enterprise management platform, today announced strong results from its self-service kiosk technology seeing up to 40% increase in order size across its… Read More »

Gateway Unveiling ‘Next Generation’ Kiosk Interface and New Reporting Solution at IAAPA Attractions Expo – Gateway Ticketing Systems

Gateway Ticketing Systems will be exhibiting at IAAPA Attractions Expo for the 25th consecutive year, Nov. 13-17, 2017, in Orlando.

Source: www.gatewayticketing.com

Located at Booth #4854, the Gateway Ticketing Systems team will give booth visitors a sneak peek at its ‘next generation’ kiosk interface currently in development as well as showcase some of its recently released solutions including:

 

Reporting Plus | Powered by Galaxy – Any Data, Anytime, Anywhere
This new reporting solution captures all transactional data from an attraction’s Galaxy® point-of-sale, membership and admission control software. From there, customers can access a suite of standard reports on both traditional and mobile devices, extract reports and data in a wide range of formats, automate report delivery and easily develop custom reports.

CRM Plus | Powered by Galaxy – 360-Degree Customer View with One Solution
This powerful customer relationship management tool integrates seamlessly with our Galaxy® point-of-sale software. CRM Plus enables attractions to conduct segmentation analysis and trigger real-time personalized communications to deepen relationships with its guests.

Galaxy Connect – 2016 IAAPA Brass Ring Best New Product Award – 2nd Place for Technology Applied to Amusements: Facilities
This cloud-based platform enables attractions and online travel agencies to easily and securely sell live tickets, even for capacity-managed events. Galaxy Connect eliminates the need for vouchers, saving hours of tedious back-office work. Booth visitors will learn how the Galaxy Connect community has grown, adding some of the world’s largest online travel agencies to the platform.

Gaming Kiosk and Player Loyalty Kiosk – How kiosks are revolutionizing gaming

Originally published on GGB March 22, 2019.  By Dave Bontempo Excerpt: Touch screen, touch points. Kiosks sport increased influence in the gaming world. From hotel check-ins to food ordering, cash dispensing and now sports betting, these unofficial goodwill ambassadors flaunt new stature. Perhaps no other device mingles with so many revenue areas. Kiosks also have an envied parallel use… Read More »

Vista Cinema and Veezi Approve Olea for Self-Service Ticketing Kiosks

March 25, 2019 Los Angeles, Calif. March 25, 2019 – Vista Entertainment Solutions Ltd (‘Vista Cinema’), the leading provider of cinema management software for global cinema exhibition, and Veezi, Vista’s SaaS cinema management solution for Independent Cinemas, have approved Olea Kiosks (‘Olea’), to support Vista with self-service kiosk hardware. Since May 2018 Vista has been deploying Olea kiosks… Read More »

Self-Service Kiosk Cleanliness – Considerations Before and After Deployment

Left unattended, interactive kiosks can get dirty, inadvertently turning off potential users. Read about best practices for keeping a kiosk clean.

Source: www.olea.com

One takeaway — A best practice example would be to adopt the same cleaning schedule as your customer counter.  In the morning wipe the kiosk touchscreen with something like Easy Screen and ideally at the end of business wipe it again.  Every day. Also any contact points, and while you are at it, do your mobile phone too!

In the wild – Olea Kiosks at Scientific Games

Scientific Games Gaming Kiosk   Monte Carlo kiosk by Olea Kiosks at recent Scientific Games tradeshow in Las Vegas From Olea Website Versatile Kiosk for Ultimate Performance A modern approach to the player experience Our latest winning kiosk for casinos features card-printing and vibrant LED lighting that can be controlled remotely or programmed, and its sleek design fits… Read More »