Tag Archives: printer

Zebra Printers 403 and 203 End of Life Coming Up Soon

The workhorse printer for many kiosk manufacturers is the KR403 and the KR203 kiosk printers. These have been around in one iteration or another for over 20 years.  There are many other printers which replace the 203/403 but the closest we have seen in the Boca Lemur-Z printer (pictured next to 403 in feature image). Looks to be identical drop-in-replacement for existing mounts.

History

Some history on these printers. They were originally from Sweden and Tommy Wincent was the owner/president. Circa 1999. For the longest time the main company providing was Swecoin US and Elaine Bresnick.  Their big break came when IBM signed on for OEM.  Swecoin. The big selling point was the Loop Presenter. Eventually they moved production to Europe (Poland?) and suffered some quality issues. Zebra swooped in and bought them and had a good business for a long time.  Recently the wide A4 8000 was discontinued and most of us in the industry have been waiting/expecting for the other foot to drop.  Worth a nice scotch and nice cigar…

Announcement in NA and EMEA regions.

Kiosk KR403 and KR203 standard channel printers: End of Sale (EOS)

PMB-AIT10235: End of Sale of Kiosk KR403 and KR203 standard
channel printers in NA and EMEA regions as final phase-out of Kiosk printers.

1. Transition Overview
Advance notice of Final phase-out of Kiosk printers.

End of Sale announcement of Kiosk KR403 and KR203 standard channel printers in NA and EMEA regions.

Please note: This EOS announcement does not apply to custom KR403 and KR203 printers in NA and EMEA regions.

Existing custom KR403 and KR203 printers will be available until the end of 2021.

Effective immediately Zebra will no longer accept any new customization requests for Kiosk printers.

2. Product Transition Timeline and Mapping Table

Product Transition Timeline*
Date
Last Channel Return Date November 1, 2020
Last Book Date December 31, 2020
Last Ship Date March 31, 2021
End of Service Date December 31, 2026
* Note: Any changes to above timeline will be communicated via a revised Distributor Notice (DN) and/or
Product Marketing Bulleting (PMB).

Official End of life Notices

PMB_AIT10235NE-403

PMB_AIT10235NE 203

BOCA’s Lemur-Z Provides Easy Replacement for Zebra’s KR403/203 Kiosk Printer

Zebra Printer Replacement

Editor Note:  It is worth noting that the End of Life notices for the Zebra printers are in full force.  There are many other printers which replace the 203/403 but the closest we have seen in the Boca printer (pictured next to 403 in feature image). Looks to be identical drop-in-replacement for existing mounts.  An older iteration of the 403 is the Swecoin 7000 series which was the original model.

August, 21, 2020, Boca Raton, FL
zebra and boca
The Zebra KR403 is on your left and the Boca Lemur-Z is on the right. Click for a full size image and a good detailed view

BOCA’s Lemur-Z kiosk printer has attracted attention from kiosk manufacturers and end-users as a seamless replacement for older printer models, like Zebra’s KR403 and KR203. The Lemur-Z makes a costly kiosk re-design unnecessary, as customers can easily swap-out their legacy printer for the BOCA replacement.

Click image to see full size image

The Lemur-Z comes standard with a presenter and is available with a host of optional features, including roll holder, Ethernet, WiFi or Bluetooth interfaces, and low paper sensor.

Lemur-Z Resources:
 
CONTACT:
Boca Systems, Inc.
1065 South Rogers Circle
Boca Raton, FL 33487
E: [email protected]
ABOUT BOCA:
For forty years, BOCA has been a leading manufacturer of ticket, kiosk and receipt printers.  BOCA’s printers are installed worldwide and are known for their speed, reliability and durability. Although BOCA’s wide range of products supports a variety of applications, BOCA’s engineering team welcomes unusual projects where they can take advantage of their expertise in printing, barcode, and RFID technologies.  Customers benefit from BOCA’s unique position as a manufacturer of both printers and stock, including tickets, wristbands, and labels.  BOCA produces over 1 billion tickets each year, and the company stands behind our product with our free print head replacement policy.

Ticket Printer Adds Pinch Holder For Labels and other Thick tickets

Editor Note: Microcom issued press release for a new feature found on their 2″ and 3″ kiosk printers. They are calling it a pinch holder. This is basically a presenter meant for labels and thick materials: entertainment tickets, cinema tickets, visitor management badges, tags, wristbands. Thickness up to 7.5 mil thick.  There is an illuminated bezel option as well, just like what is found on the receipt printer.

Microcom Corporation introduces a new pinch holder for thermal ticket printer with purpose of dispensing labels, tickets, and other thick materials.

Lewis Center, OH,

Ticket printer
Click for full size image

August 25, 2020 – Microcom Corporation is pleased to introduce a new pinch holder available for 238M and 338M kiosk printers. The 238M and 338M are 2” and 3” wide print mechanisms that can be configured in a variety of ways to reliably print on an assortment of materials including labels, tickets, tags, wristbands, and continuous roll paper.

Executive Vice President, Steve Wolfe explains, “The kiosk market is always finding new ways to provide solutions to existing problems. Self-service is moving beyond the self-checkouts found in grocery stores.

ticket printer
Click for full size image

Kiosks now allow people to tag their own luggage, ship and label packages, weigh your own produce; COVID-19 has accelerated the adoption of these kiosks, as well. That’s why we created a new pinch holder that works with thicker materials because standard presenters are only reliable with receipt-style papers.”

The new pinch holder is paired with a heavy-duty, guillotine cutter to create a configuration capable of cutting and presenting materials up to 7.5 mils (.0075”) thick. It can be programmed to hold a ticket for a desired amount of time or until taken by a user. An optional illuminated bezel can be added to this configuration as well.

PDF Brochure

Kiosk Design 101 – How To Mount Epson desktop printer in a Kiosk

Frank Olea
Frank Olea CEO of Olea KIosks

Effective kiosk design comes over years of experience and here is a short video on one of the more common designs: integrating a common desktop POS printer like the Epson T88 into a kiosk. Providing the design tip is Frank Olea, CEO of Olea Kiosks, Inc. one of the largest, if not largest privately owned American kiosk companies.

The Epson is an extremely popular printer for Point-Of-Sale as it is very reliable, small and fits easily on a desktop. Normally in a kiosk a printer designed for kiosks is used typically known as an open-frame.

Here the equation is reversed.

Designing a POS printer into a kiosk can be tricky. They weren’t designed to be stuffed into a box. A little extra effort has to be made to make paper changes easy and for the paper to actually come out of the kiosk. If you must use a desktop product make sure you do it right.

Olea Printer from Kiosk Manufacturer Association on Vimeo.

The discussion and video with comments is available on LinkedIn

More Olea Kiosk Information

https://kioskindustry.org/olea-recruits-kiosk-industry-expert-rusty-gaynes-to-serve-as-director-of-strategic-alliances-and-partnerships/

https://kioskindustry.org/temperature-check-kiosks-available/

BOCA Releases New Kiosk Printer for Receipt, Ticket, Label or Wristband Applications

LemurX Receipt and Ticket Printers

BOCA’s Lemur-X kiosk printer is the company’s most compact, economical model.

Like all BOCA printers, the Lemur-X is produced at the company’s factory in Boca Raton, Florida and configured to the customer’s specifications.

The Lemur-X can be produced to work with a range of media, including receipt rolls, fan folded tickets, or wristbands. The printer’s universal paper guide (or ‘UPG’) can support a range of widths.

Optional features include:

  • Large roll holder (up to 7” diameter)
  • Bezel: holds one or more receipts or tickets after printing.
  • Presenter/Retractor: holds the receipt or ticket in place after printing and retracts if not taken by the customer within a prescribed period.
  • RFID
  • Ethernet, WiFi or Bluetooth interfaces
  • Low paper sensor

To see the printer in action, please check out the following video:

See video from Boca Systems on new models of Lemur X.  Great stuff!

Brochure for Lemux-X Download

For more information contact Louis at Boca Systems

StarMicronics Kiosks – 3 Keys For Successful Implementation

3 Ways to Set Up a Successful Kiosk Implementation in 2020

Editors Note: good advice from StarMicronics. Too often poor components and inexperienced provider kill a perfectly reasonable kiosk project. And location is definitely important. We would add making it easy for employees to do routine servicing and paper replenishments.

So, you’re looking to take advantage of self-service kiosk technology. You know that self-service solutions can boost profits, increase order accuracy, and improve the customer experience. But how do you ensure a successful kiosk implementation?

First and foremost, it’s important to remember that understanding the environment in which the self-service kiosk will operate is crucial to its success. If the kiosk will remain unattended for the most part of its operational cycle and if attending it for any reason (being it technical or merely operational) is costly due to distances or any other logistic aspect, then focusing on the kiosk’s autonomy is key.

Explore Star’s self-service kiosk solutions.

Your best chance for an autonomous kiosk boils down to three important factors:

  • A powerful and effective set of components
  • A strategic location, and
  • A high-quality supplier.

Read on to learn more about each factor.

Kiosk Implementation Rule #1: A Kiosk is as Powerful and Effective as the Sum of its Components

For any kiosk integrator, selecting the proper components when putting together a kiosk solution is one of the most important aspects of their kiosk design. Three things to look for when selecting kiosk components are ruggedness, a large paper roll holder, and user-proof features.

  • Ruggedness: A good rule of thumb is to make sure the kiosk printer that you select is durable and includes components that are long-lasting. In terms of a kiosk printer, that includes consumables such as the print head, automatic cutter, and more.
  • Large Paper Roll Holder: One easy way to instantly cut down on maintenance time (and associated fees) is by selecting a large paper roll holder for your kiosk. Considering a larger paper roll diameter (length) allows the kiosk to operate for a longer period of time without attention since it can accommodate many more printed receipts without any additional paper roll changes.
  • UserProof Features: Designing a kiosk to be user-proof is very important. What exactly does user-proof mean? It means creating a self-service solution which process is inherently straightforward and easy-to-adopt for end-users. One way to do that is by considering the use of an optional presenter to allow all the printing and cutting to happen inside the kiosk unit prior to making it available to the user. With a presenter, there’s no question about whether or not the receipt is ready.

Choosing the right technology in your self-service solution allows your kiosk to be remotely monitored, so that operators can more effectively and efficiently plan maintenance visits regarding paper replenishing, technical service, replacement of consumable components, etc. At the end of the day, this efficiency means less downtime, more profit, and happier customers!

Kiosk Implementation Rule #2: Location, Location, Location

You know what they say: location is key! That same rule applies to self-service kiosks.

Selecting the right place for your self-service kiosk solution not only can increase sales, but may also affect its reliability, durability, and customers’ perceptions of quality of service provided.

A couple of tips for choosing a location include:

  • Consider an easy-to-access, well-illuminated, and high-traffic area to give your kiosk the greatest chance for success in terms of adoption and sales.
  • Make sure that when you select the kiosk’s location, you are considering how the location will benefit or affect both the end-user and the kiosk’s success. For example, if your kiosk is serving as a parking self-service payment station, it should be placed in a natural path towards the parking garage to allow end-users to access it without having to go to a different area or being unsure of where to pay.

Kiosk Implementation Rule #3: Your Supplier Matters

Last but not least, your supplier matters … a lot. In order to choose a supplier that will be able to assist you in the long run no matter what your use case, be sure to go with one that acts as a trusted adviser, offers a wide range of kiosk printers, and provides top-notch support.

  • A Trusted Adviser: Choosing a supplier that doesn’t just sell, but consults, is just as important as selecting your kiosk’s components and location. To do this, look for a manufacturer with a healthy amount of industry experience who can act as a trusted adviser. Working with companies specialized in the vertical being attended, in this case the self-service kiosk vertical, is critical. Absorbing decades of experience and having access to the most innovative technologies and options will benefit your final solution, and in some cases will open the door to create solutions previously inconceivable.
  • A Wide Range of Kiosk Printers: Kiosks are not “one size fits all.” Choose a supplier that offers a range of kiosk printers, including open-frame and closed-frame, with a variety of possible positions, connectivity options, and accessories.
  • Superb Support: Your self-service journey doesn’t end when the kiosk implementation is complete. Your long-term success depends on choosing a supplier that offers a robust level of support, such as easy-to-find drivers, manuals, warranty information, and FAQs/troubleshooting, as well as on-site technical support staff.

We hope that these kiosk implementation tips were helpful, and will guide you as you select kiosk components, locations and use cases, and suppliers.

Contact Star with a kiosk-related question.