NRF 2020 Kiosk Self-Service Update NRF is the largest retail exposition in the world and we will be there. KMA will be in booth 1703. We’ll represent over 50 companies from across the world. Standards & Regulations Opportunity ADA and Accessibility You can participate for free in our ADA and Accessibility Working Group. See the KMA About page… Read More »
A Nike Store in Paris unveiled a new in-store machine which allows customers to test custom colors on sneakers using augmented reality.
Nike has slowly been testing how augmented reality can help customers. Last year, the company filed a patent application for an augmented reality system that helped people reach their exercising goals.
New Smart Store without Cashiers – Prototype in California – Retail Industry News & Automation
Look Ma.. no cashier!
The following is an editorial comment by Kiosk Industry editors on the modified current outlook for self-service in the post-COVID-19 world of customers and employees. Self-Service (and Touchscreens) Set for Accelerated Growth We spent an hour with Philadelphia Inquirer this morning. The same one it turns out who wrote up the cash versus cashless policies set up in… Read More »
KAYSVILLE, UT -– OptConnect Managed Wireless Solutions said that in fewer than 18 months, 365 Retail Markets has connected more than 5,000 OptConnect cellular units in its micromarket applications across the U.S. Keysville, UT-based OptConnect’s wireless technology allows new devices to be deployed rapidly, without any need to connect to the location’s existing network connection. This helps to ensure a more reliable network with improved uptime and security without the IT hassle, or delays, accordin
“OptConnect has been a perfect companion offering to our micromarket hardware and software,” said 365 Retail Markets founder and chief executive Joe Hessling. “Hard-wired Internet connections are costly and a pain to setup and manage, with OptConnect Operators can be connected and operational in a matter of minutes, serving customers and making sales more quickly than ever before.”
Accessible Kiosks – Fall 2019 FMagazine The best of in-store merchandising, interactive kiosks and store fixtures for brands and retailers nationwide. The FMagazine Fall 2019 issue includes articles on: How self-service kiosks will shape the future of grocery Making kiosks accessible for everyone Merchandising displays – getting the best design without blowing the budget The FMagazine this issue includes… Read More »
Excerpt from new report by NRF and Forrester covering Retail in 2019 NRF Research The State of Retailing Online 2019 Developed in partnership with Forrester Research, the annual State of Retailing Online report provides an overview of metrics from the previous year as well as retailers’ key priorities, investments and challenges for this year. For the first time,… Read More »
The Psychology Behind Retail Marketing Editors note – originally published on the Frank Mayer and Associates, Inc. blog. Link to article Katie Kochelek February 8, 2019 If you’re anything like me, you’ve visited that magical, wholesale warehouse Costco with good intentions to pick up the necessities – paper towels, cheese, yogurt, the like. Fast forward an hour and you’re… Read More »
Preface – We’re at an inflection point in physical retail experiences: 2019 may very well be marked as a turning point. For the first time in five years same-store sales are stable (versus declining), break-out e-commerce brands continue solidify their positions of growth by opening physical stores, and as retailers turn to their previously under-capitalized fleet of stores (after-all, they were investing in… Read More »
CVS introduces vending machines – Retail Industry News & Automation
The Kiosk Industry Association financially supports the RetailROI Retail Orphan Initiative – We encourage all companies to contribute to the organization of their choice. A Success Story – A Child That Should Have Been a Statistic by Greg Buzek This is a brief story of Demetrius Napolitano, a young man who should have been a statistic. He grew up and… Read More »
Matt Townsend, global business reporter for Bloomberg, on how digital natives like Warby Parker have recognized they need physical stores to grow and prosper. Hosted by Pimm Fox and Lisa Abramowicz.
Nice audio podcast. Main point being online advertising is getting more and more expensive while brick & mortar is getting cheaper and cheaper. Lots of added benefits to B&M too. Examples as well. Recommended
See the updated Retail Kiosk Case Studies page Interactive Retail Kiosk Click to Expand Image Interactive retail kiosks are the largest segment of deployed kiosks. Analysts estimate that retail kiosks comprise at least 30% of the entire self-service kiosk market. Locations include Department Stores, Grocery Stores, Big Box Specialty Retailers and Convenience Stores. Retail kiosks provide convenient services… Read More »
Generation Z and the Impact on Retail Once upon a time, it was all about the millennials. There’s probably a terrible joke in there somewhere, considering the fact this group is often plagued with the reputation of being the “participation trophy” generation. Kidding aside, for years, millennials have frequently stolen news headlines that highlight the powerful group’s impact… Read More »
Original article as published on LinkedIn The 2018 Retail Landscape Will Be Driven by Digital Experiences Luke Wilwerding Director, North America Sales at Elo One sector of the retail industry that has taken a beating the past few years has been brick-and-mortar stores. And it’s no wonder; online spending continues to climb. Store closures across the country are… Read More »
2017 Recap – What’s in-Store for Retail At this time last year, we sat down with our colleagues to discuss what 2017 had on the horizon for retail and how that would translate to in-store merchandising programs and displays. Their thoughts were captured for our blog post ‘What’s In-Store for 2017.’ Were their predictions spot on? Let’s review…… Read More »
Intel Guide to retail solutions based on personalization. “The Retailers’ Guide to Creating Personalized Shopping Experiences” for an overview of the latest Intel® technology-based, in-store solutions that can attract customers’ attention, exceed expectations, and benefit your bottom line, including: Increasing brand awareness and in-store visits by presenting customers with relevant offers and information in timely and personalized ways.… Read More »
Portable Bluetooth® audio brand, Braven, has been expanding their retail display presence across the U.S. The expanded line of outdoor, take-anywhere speakers has necessitated new in-store display solutions. The in-line counter displays, designed and produced by Frank Mayer and Associates, Inc. are placed in retailers nationwide. Grafton, WI, August 9, 2016 – Braven, a premium portable Bluetooth® audio… Read More »
The first industrial revolution began just over 250 years ago. Another followed just under 150 years ago, and now we are in the midst of a third.
CHICAGO — September 29, 2016 — Coates, a global leader in digital merchandising software, kiosks, and digital drive-thrus, expands the reach of its world-class products with the opening of its U.S. headquarters in Chicago, which includes a fully equipped innovation lab. The new Coates Lab offers quick service restaurants (QSR), retail brands and agencies a state-of-the-art space for a hands-on, personalized experience of the future of digital merchandising. With more than 50 years of leadership in digital solutions, Coates is in a unique position to take customers from proof of concept, design and manufacturing to installation and support, to provide their customers the most engaging experience.
Coates Lab encompasses displays, kiosks, digital drive-thru solutions, beacons, facial recognition and social media powered by Switchboard, the groundbreaking, data-driven content management system (CMS) developed by Coates. Switchboard enables brands to deliver a personalized and localized one-to-one experience in-store, similar to what online retailers offer on their websites, with an online record of the buyers’ past purchase history and a personalized greeting using Coates’ Switchboard content management system.
Consumers now have tons of choices when it comes to where and how to shop. Here are 5 tips to ensure they choose you over your competitors.
- Bring website in-store
- Redefine checkout experience
- provide “retailtainment”
- promote community
- create immersive experiences
Nice graphic showing various technologies (albeit incomplete for retail kiosks). Technology has certainly seen a big evolution over the last few decades. In the consumer world, we’ve moved from large desktops and rotary dial phones to razor-thin laptops and smartphones with 10 times the amount of computing power. With each new gadget faster than the one before it,… Read More »