Tag Archives: telemedicine

AMD Global Telemedicine Announces Strategic Partnership with Olea Kiosks

AMD Global Telemedicine Partnership with Olea Kiosks

Two long-standing healthcare vendors join forces to deliver an integrated telehealth kiosk solution.

AMD Telemedicine Olea Kiosks
The future of telehealth depends on our ability to make it as convenient and seamless as possible to deliver healthcare on-demand, and healthcare kiosks do just that

AMD Global Telemedicine Inc. (AMD), the pioneer of clinical Telemedicine Encounter Management Solutions (TEMS) ®, and Olea Kiosks Inc, the premier global designer and manufacturer of self-service kiosks, announce a partnership to deliver customized kiosks for telehealth applications.

The two long-standing healthcare vendors have combined their engineering and technology resources to offer a solution that addresses increasing demands for areas such as chronic disease management, healthcare screening, wellness programs and occupational health clinics. The new customizable telemedicine kiosk solution provides healthcare organizations with numerous options for self check-in, patient assessment, video conferencing, digitization of medical records, and payment.

“The future of telehealth depends on our ability to make it as convenient and seamless as possible to deliver healthcare on-demand, and healthcare kiosks do just that,” commented Eric Bacon, President of AMD Global Telemedicine. “The partnership we have formed with Olea Kiosks elevates our solutions offering to the next level,” added Bacon.

“With the cost of many technologies coming down and the broader acceptance of Self-Service, the idea of self-service healthcare has really taken off,” commented Frank Olea, CEO of Olea Kiosks. “We share a common commitment and passion for delivering customized healthcare solutions and tailored program design”.

By partnering, AMD has combined their twenty-six years telemedicine experience with Olea Kiosks’ 42 years designing and building kiosks, to design completely customizable kiosks that fit specific healthcare requirements and price points. For more information on the customized telehealth kiosk solutions, visit http://www.amdtelemedicine.com

About AMD Global Telemedicine, Inc. 
AMD Global Telemedicine, Inc. (AMD) is the pioneer of Telemedicine Encounter Management Solutions (TEMS)® to over 9,000 patient end-points in more than 98 countries. Since 1991, AMD has led the development of clinical telemedicine as a way of bringing quality medical care to rural and underdeveloped areas around the world. AMD provides personalized telemedicine solutions pairing our telemedicine encounter management software technology with specialized medical devices and video communication technologies, in order to connect a patient with a remote clinical healthcare provider. For more information on AMD Global Telemedicine, visit http://www.amdtelemedicine.com.

About Olea Kiosks, Inc. 
Olea Kiosks, Inc. is a Los Angeles-based design, manufacturing and services company providing kiosks, self-

service terminals, and interactive digital signage for a wide range of markets, including QSR self-order kiosks, fast casual dining, healthcare, gaming casinos, loyalty kiosk and payment kiosk services. In business for more than 40 years, the company builds “better kiosks through intelligent design” and serves clients across the globe. Olea Kiosks, Inc. 800.927.8063 or by email at info(at)olea(dot)com.

Video Conferencing – Agora.io And KioWare Partner Make Kiosks More Interactive

Agora.io’s video conferencing solution allows kiosk users to initiate and receive live video chats

SAN FRANCISCO — May 2017 — Agora.io (www.agora.io), the global leader in real-time communications solutions, today announced its partnership with KioWare (www.kioware.com), a leading provider of OS, desktop and browser lockdown security for the kiosk and self-service industry. The new partnership will allow businesses to deploy video conferencing-enabled kiosks for a wide range of uses.

The newly introduced KioCall, a video conferencing product for use on existing kiosks running KioWare software, allows kiosk users to initiate and receive video chats with call centers, other kiosks and groups. KioCall is powered by Agora RTC SDK, a robust real-time communications solution that lets developers add high-quality, low latency voice and video functionality like voice calling, video conferencing and interactive broadcasting right into existing platforms and channels. All it requires is just four lines of code.

“The beauty of our real-time communications SDK is that we simply offer the building blocks for others to take our software and run with it,” said Tony Zhao, founder and CEO at Agora.io. “We’re constantly amazed by the truly innovative solutions customers like KioWare come up with.”

interactive kiosk
click for full size image

This new functionality gives KioWare’s clients across various industries, including education, government and consulting, the ability to add live video customer service to any kiosk project. Kiosks in the healthcare vertical, for example, are used for patient check-ins, fee transactions and receptionist sessions. Other kiosk uses for businesses involve remote staffing and customer support. Agora’s technology serves as the backbone to KioCall’s easy-to-install application

“Agora.io provided everything we needed to merge our existing kiosk software with real-time video capabilities,” said Jim Kruper, president at KioWare. “We believe this new technology is going to transform the way our clients facilitate communications among partners, customers, staff and more.”

About Agora.io

Privately held and founded in 2014, Agora.io is a Communications-as-a-Service (CaaS) provider delivering mobile-first real-time communications for brands and businesses globally. Agora.io features include voice calling, group conferencing, live video chats, group video conferencing, interactive broadcasting and more. Reliable, accessible and scalable, Agoria.io provides communications services to organizations across industries, including: telemedicine, education, financial services, customer service, social media applications and mobile gaming.

Agora.io is headquartered in Santa Clara, CA and backed by venture capital firms Morningside, SIG, GGV Capital, ShunWei and IDG.

For more information, please visit: www.agora.io

About KioWare Kiosk System Software

KioWare kiosk software secures your application or website on Windows or Android devices, restricting user access to approved behaviors and protecting user and network data.  KioWare is fully customizable and offers solutions ranging from browser lockdown to full server-based kiosk management.  From simple out of the box configurations to more complex integrations, KioWare is trusted by developers, IT professionals, marketers, Fortune 100 corporations, and small business owners. The KioWare team is based in York, Pennsylvania, with an office located in Reading, UK.  Choose the best KioWare product for your self-service project and download a fully functioning free trial at KioWare.com.

Press release – KioWare for Android now supports KioCall!

Editor Note: KioWare has news to share – KioCall is now supported by KioWare for Android!  That means you can use an Android tablet and enclosure and KioWare for Android plus KioCall – and create a video conferencing kiosk for an extremely affordable/low cost.  (Note: KioWare for Windows supports KioCall, as well).  

Quote from KioWare and Laura Miller –  

“By bringing video conferencing to secure Android devices, KioWare for Android with KioCall lowers the barrier to entry for any business that wants to offer video conferencing without spending thousands on a kiosk, enclosure, development, & call system. It’s a game changer in efficiency and accessibility in video conferencing.”  [read the companion article on emergence of telehealth by Laura]

Press Release – Monday, March 6, 2017

KioCallKioWare® has released a new video conferencing product for use with kiosks running KioWare for Android. Version 3.11 of KioWare for Android is also now available, supporting the new KioCall remote video conferencing app.

KioCall KioskKioCall is a new video conferencing product specifically for use on kiosks running KioWare kiosk software.  The new version of KioWare for Android now supports KioCall, enabling easy to configure & deploy kiosk to kiosk – or kiosk to call center – video conferencing. Video conferencing kiosks can add value as a virtual receptionist, remote customer service/sales contact, techical support, doctor/medical contact, and more.

KioCall Kiosk
Click for full size view

KioWare for Android allows users to secure their Android device into a purposed device or kiosk for customer, employee, or public access.  KioWare creates a kiosk environment, setting a start page, custom toolbar, attract mode, and restricting access to only the applications and/or websites allowed. The new KioCall video conferencing app, when used on KioWare for Windows or KioWare for Android, allows kiosk users to initiate or receive video chats with another kiosk, desktop user, or group. Features include queue calling (first available attendant), screen sharing, group calling, and user to user calling.

Version 3.11 of of KioWare for Android (Lite, Basic, & Full with Kiosk Management) has added support for KioCall video conferencing.  Using KioWare for Android on a user kiosk and the KioCall application on a receiving PC, users can add video customer service to any kiosk project.  Via KioWare’s config tool, a call button can easily be added to the kiosk. This allows kiosk users to call a preset user or group and request customer service.  With KioCall, video conferencing is reliable and robust while also extremely inexpensive and requires trivial effort to add to your device.

KioCall works with all KioWare for Windows & KioWare for Android products. KioCall also works for calling independently of KioWare.  KioCall is available via an annual subscription with pre-purchased minute plans based on anticipated usage. View the website for details.

KioWare  for Android Version 3.11 also adds a number of performance improvements.

  • Support has been added for a Scripting ACL to control access to KioWare Javascript functions – a new developer-friendly tool.
  • This version improves the interaction between “Prevent Screen Sleep” & “Screen Schedule” settings
  • Camera image capturing is now an available option from HTML file input
  • When configuring KioWare for Android, options now exist to overwrite the existing settings rather than choosing to merge them into existing settings

Call 717.843.4790 for more information about using video conferencing on your kiosks using KioCall.

Support must be current to upgrade.

For a full description of features added for this and other version of the KioWare product line, view version history.

All of these products are available as a free trial with nag screen. Existing clients have the ability to upgrade.

KioWare has been providing OS, desktop, and browser lockdown security for the kiosk and self-service industry since 2001.

Olea Showing New Healthcare Offerings at HIMSS

Note: Olea announces new healthcare products at HIMSS 2017 and includes new models for patient check-in. New tablet offering will be there with telehealth telemedicine demo.  

FOR IMMEDIATE RELEASE

New Healthcare Kiosk, Telemedicine Telehealth and Tablet Products at HIMSS

Olea Kiosks has announced it will launch an all-new line of healthcare kiosks for patient check-in at HIMSS 2017 next week in Orlando, Fla.  Booth 4379.

The company’s healthcare kiosks have completed millions of patient check-ins across the U.S. for leaders such as Kaiser-Permanente, Cedars-Sinai, BlueCross BlueShield and others.

“Healthcare is very important to us,” said Frank Olea, CEO of the Los Angeles-based tech and manufacturing company.

“It’s a huge opportunity right now to do great things and really make a difference in the way patients interact with their providers, and the way providers can streamline the business side of their facilities and become more competitive.”

That’s why his company decided to invest the time and other resources to improve their product line, focusing on two models the company believes will lead the industry going forward.

“After last year’s show, we examined our existing products, the needs we were meeting in the market, and how we could serve the market better. This year, you’ll see the results of that thinking.”

The 2017 Olea Kiosks healthcare line includes:

Verona—Olea’s flagship model. Verona includes a powerful set of features with the industry’s only no-effort height-adjustability to ensure the kiosk can be accessed easily by all patients, whether standing or in a wheelchair.Verona Healthcare Kiosk Patient Check-in Self-Service

“There are other kiosks on the market that can be raised and lowered, but we believe the strength required to move the monitor could be too much for some frail or elderly patients—some of the people who most need the functionality,” Olea said. “Ours requires no more than the push of a button to raise or lower the screen over a true 10-inch vertical range.”

What’s more, because Olea has expertise in working with kiosks across multiple industries, it’s been able to keep the cost of Verona to thousands less than some competing kiosks.

Standard components—including 19” Elo capacitive touch technology with accurate onscreen signature capture, privacy filter, full EMV-compliant payment devices, duplex ID scanner and printer—are all designed for easy use by all patients. The quick-change hardware system can be accessed and serviced quickly and efficiently. The kiosk is ADA-compliant, and all internal systems are accessible through the front of the unit, making it perfect for placement against a wall or with another Verona unit back-to-back.

Optional components include:

  • Wi-Fi connectivity
  • Magnetic card reader
  • Biometric identification device (fingerprint, iris or palm)

Boston 2.0—the next generation of Olea’s most popular healthcare kiosk. Olea will debut the second generation of its most popular healthcare kiosk at the show, the Boston 2.0.

Olea said the kiosk has been re-designed from the ground up. Features include:

  • New 19” Elo IntelliTouch (SAW) touchscreen with privacy filter
  • Choice of energy-efficient LED upper light box or 19” LCD monitor for ads, internal marketing, branding and more
  • Newly engineered internal layout for easier access and more room for components
  • Ability to add the most recent EMV hardware
  • Expanded internal space for added components and maintenance ease
  • Recessed touchscreen for added privacy
  • Barcode scanner
  • Magnetic card reader
  • Electronic signature pad
  • 8.5” thermal printer
  • High-volume cooling fan
  • Audio jack

Optional are Wi-Fi connectivity, web camera, stainless trackball and biometric devices.Boston 2.0 Healthcare Kiosk Patient Check-in Self-Service

“There are thousands of Boston kiosks deployed across the country. They have seamlessly completed millions of check-ins. We knew we had big shoes to fill with the new generation. We believe we got it right.”

Asked why Olea should be on the short list of any kiosk vendors for healthcare facilities, he pointed to the company’s history and manufacturing diversity.

“Olea has been around now for more than 40 years. We do great work in some of the most demanding environments where you can place a kiosk. Transportation venues. QSRs. Casinos. We can take what we’ve learned there about durability, efficiency and providing a great user experience and bring that to healthcare, where the expectations and stakes are the highest,” he said.

HIMSS 2017 takes place in Orlando, Fla., from Feb. 19-23. Olea will exhibit at Booth 4379. Call 800-927-8063 to schedule a personalized demo of Verona or Boston 2.0 during the event.

About Olea Kiosks

Olea Kiosks is a Los Angeles, Calif.-based designer and manufacturer of kiosks for multiple industries, including QSR and fast casual dining, healthcare, gaming and financial services. Now celebrating its 40th anniversary, the company builds “better kiosks through intelligent design” and serves clients across the globe.

Visit Olea Kiosks

KioCall Announced – new video conference kiosk software

KioCallKioWare has added a new video conference kiosk product called KioCall that works with KioWare for Windows to add video conferencing to a kiosk.

Video conferencing (via externally run applications) has been available in the past but never has it been so simple to implement and cost effective to run.

KioCall
Example KioCall video call window. Click for full size

KioWare has also released a new version of KioWare for Windows (version 8.9) with support for KioCall, and the addition of a few new supported devices.

From Jim Kruper President of KioWare, “KioCall is a game changer for adding video conferencing capabilities to your kiosk. With KioCall, video conferencing is reliable and robust while also extremely inexpensive and requires trivial effort to add to your device.”

About KioWare:

KioWare kiosk software secures your application or website on Windows or Android devices, restricting user access to approved behaviors and protecting user and network data.

KioWare is fully customizable and offers solutions ranging from browser lockdown to full server-based kiosk management. From simple out of the box configurations to more complex integrations, KioWare is trusted by developers, IT professionals, marketers, Fortune 100 corporations, and small business owners. The KioWare team is based in York, Pennsylvania, with an office located in Reading, UK. Choose the best KioWare product for your self-service project and download a fully functioning free trial at KioWare.com.

Contact:

Laura Miller

KioWare Kiosk Software

Analytical Design Solutions, Inc.

+1 717 843-4790 x220

lmiller@kioware.com

http://www.kioware.com

Press Release PDF — PR KioWare Windows 8.9 – KioCall