Tag Archives: YVR

Facial Recognition Kiosks Come To Vancouver International Airport CBP

Vancouver International Airport will be first in Canada to use NEXUS facial recognition kiosk technology.

facial recognition kiosk Innovative Travel Solutions announced today that their biometric kiosks have been configured to meet the requirements of the NEXUS program, a joint Canada Border Service Agency’s (CBSA) and U.S. Customs and Border Protection (U.S. CBP) operated Trusted Travellers program.

BorderXpress NEXUS features ‘tap-and-go’ technology and utilizes state-of-the-art facial recognition software to verify members’ identity, replacing the old iris recognition technology.

Chris Gilliland is the Director of Innovative Travel Solutions (ITS), the innovation team at Vancouver International Airport who developed the BorderXpress technology.

Here is a link for how to use the Vancouver Facial Recognition kiosks. They are the first to deploy.

YVR’s Innovative Travel Solutions develops next generation biometric solution for Canadian trusted traveller program

ITS helps the Canada Border Services Agency modernize the NEXUS program 

 Richmond, B.C. October 30, 2019: Today, Innovative Travel Solutions (ITS) by Vancouver International Airport announced that their proprietary line of self-service, biometric-enabled kiosks, BorderXpress, has been configured to meet the requirements of the Canada Border Service Agency’s (CBSA) modernized NEXUS program. BorderXpress NEXUS features ‘tap-and-go’ RFID technology and utilizes state-of-the-art facial recognition software to verify members’ identity, replacing the old iris recognition technology.

“This is another big first for us—being the first Canadian airport to offer NEXUS members an enhanced and more seamless border clearance process. I know our frequent travellers that utilize NEXUS will be pleased with this modernized solution,” says Craig Richmond, President and CEO, Vancouver Airport Authority. “We are grateful for the collaborative relationship we have with our partners at the Canada Border Service Agency and to be once again chosen as the trusted partner for the first solution and rollout. We look forward to continuing to work together on the next phase to create a complete seamless journey for all NEXUS members.”

NEXUS is a joint CBSA and U.S. Customs and Border Protection (U.S. CBP) operated Trusted Traveller program designed to speed up border crossings for low-risk, pre-approved travellers into Canada and the U.S. YVR introduced 11 next generation NEXUS kiosks in October 2019, dedicated to facilitating the trusted traveller program. Using the new kiosks, NEXUS members will tap or scan their NEXUS card and capture a photo to verify their identity using facial recognition technology before proceeding to a CBSA officer for final inspection. If you have something to declare you must do so verbally, to an officer, at a clearly marked area in the customs hall after using the kiosk.

As part of the CBSA’s objective to modernize the NEXUS program, this is intended to better serve NEXUS members travelling by air as facial biometric verification provides travellers with a simplified method of being identified. This initiative aligns the NEXUS program with international trends on traveller processing and supports the CBSA’s goal to increase efficiencies without compromising security. For more information on this initiative, including instructions on how to use the new NEXUS facial verification kiosks, please visit the NEXUS Air webpage.

ITS has also sold its BorderXpress NEXUS solution to Halifax Stanfield International Airport and Montréal-Pierre Elliott Trudeau International Airport, with deployments scheduled later this year.

BorderXpress technology was developed by ITS, an independent business unit within Vancouver International Airport (YVR), named Best Airport in North America for 10 consecutive years. ITS specializes in delivering industry-leading travel technology to transform the traveller’s experience. Since 2009, ITS has sold over 1,600 kiosks at 43 airport and seaport locations around the world, helping more than 250 million passengers clear the border safely and securely.

More Biometric Kiosk News

Airport Kiosks – YVR’s Innovative Travel Solutions & Glidepath deliver self-service bag drop system

YVR’s Innovative Travel Solutions Cyprus Border Control kiosks for Entry and Exit

Airport Passport Kiosks – YVR border kiosks in Iceland

YVR’s Innovative Travel Solutions becomes first to pilot
kiosk-based border control solution in the Schengen Area

Iceland airport pilots four BorderXpress kiosks to enhance security and efficiency in preparation for the new EU Entry/Exit System

Richmond, B.C. June 24, 2019: Today, Innovative Travel Solutions (ITS) by Vancouver International Airport announced the implementation of four BorderXpresskiosks at Keflavik International Airport (KEF) in  Iceland. The kiosks are part of a six-month pilot to simulate the impending requirements of the Entry/Exit System (EES) of the Schengen Area, which comprises 26 European states that have officially abolished all passport and all other types of border control at their mutual borders. This is a landmark day for both the industry and ITS as they bring their proven expertise in kiosk design and experience as an airport operator to Europe with their end-to-end border control solution, BorderXpress. This is the first automated kiosk-based border control solution in a Schengen member state.

“We recognize the complexity and challenges that many Schengen member states face with the implementation of new regulation for entry and exit border control. Kiosk-based solutions, like BorderXpress, have a critical role to play in helping Schengen member states effectively fulfil the new security and data collection requirements outlined by the European Commission, while also keeping pace with increasing demand for air travel,” says Craig Richmond, President and CEO, Vancouver Airport Authority. “Isavia and the Icelandic Police have shown tremendous leadership in preparing for the new regulations and recognizing the importance of future-proofing their airport with a customizable and adaptable solution like BorderXpress.”

The EES is a part of the Smart Border package introduced by the European Commission. It will be fully operational in all the Schengen countries by the end of 2021. The main purpose of the EES is to register data on entry, exit and refusal of entry of third country nationals crossing the external borders of all Schengen member states through a central system.

“As an airport operator ourselves, we have a unique understanding of the challenges airports in Europe are facing. Our demonstrated success as a trusted partner in over 43 airport and seaport locations globally ensures that we are positioned to guide airports and governments as they prepare for EES,” says Chris Gilliland, Director, Innovative Travel Solutions.  “We are confident that our pilot program with Isavia at Keflavik Airport will further demonstrate the adaptability and effectiveness of BorderXpress, making a meaningful impact on travellers, border control authorities and the airport, alike.”

Isavia operates all airports in Iceland, including KEF, which is the largest border crossing point in the country with more than 95 per cent of the passengers entering the Schengen area through Iceland coming through this airport. The BorderXpress kiosks are available for Third Country Nationals (TCN) and EU citizens to use when entering Iceland. The kiosks have been customized to meet specific requirements of the Icelandic police.

“We at Isavia are always looking for ways to enhance and improve self-service automation for our passengers,“ says Gudmundur Dadi Runarsson, Technical and Infrastructure Director at Keflavik Airport. “By running a pilot for this new and innovative solution we want to gather information and prepare ourselves to make the process easier for everyone when the new regulations are implemented. These new kiosks will help to speed up the process for passengers, improve their experience and ensure an enjoyable journey through Keflavik Airport and will provide important information for the development and operation of our new border facility expected to come into use in 2022.”

In July 2018, BorderXpress became the first permanent kiosks to provide Entry and Exit border control in Europe with the launch of 74 biometric-enabled kiosks at Pafos International Airport and Larnaka International Airport in Cyprus.

BorderXpress uses self-service biometric-enabled kiosks to expedite the border control process.  At the kiosk, travellers select their language, scan their travel documents and answer a few simple questions. The kiosk also captures an image of each passenger’s face which can be compared with and verified against the photo in their electronic passport. Travellers then take their completed kiosk receipt to a border services authority.

BorderXpress kiosks are proven to reduce passenger wait times by more than 60 per cent. In a recently published White Paper by InterVISTAS, the study concluded that the use of kiosks for border control significantly outperforms traditional immigration  processing with a border officer.  This results in cost and space savings and allows border authorities to focus on maintaining the safety of the border. BorderXpress provides better exception handling, is fully accessible to persons with disabilities, and can be configured with up to 35 different languages. It can process any passenger, including families travelling as a group.

BorderXpress technology was developed by ITS, an independent business unit within Vancouver International Airport (YVR), named Best Airport in North Americafor 10 consecutive years. ITS specializes in delivering industry-leading travel technology to transform the traveller’s experience. Since 2009, ITS has sold over 1,600 kiosks at 43 airport and seaport locations around the world, helping more than 250 million passengers clear the border safely and securely.

-YVR-

About Innovative Travel Solutions by Vancouver International Airport

 

Innovative Travel Solutions (ITS) is the innovation team at Vancouver International Airport (YVR), voted North America’s Best Airport for 10 straight years by Skytrax World Airport Awards. In 2009, the innovation team implemented BorderXpress at Vancouver International Airport and soon discovered that other airports and governments might also want the ability to reduce wait times and increase their international arrivals traffic without having to add additional space or staffing resources. As of May 2019, BorderXpress has processed more than 250 million passengers at 43 airport, seaport and onboard sites around the world and has sold over 1,600 kiosks. In 2018, the team at ITS set their sights on the next innovation in the evolution of the passenger experience with the launch of CheckitXpress, the world’s most accessible, efficient and intuitive self-service bag drop. CheckitXpress improves ease of use for travellers regardless of age, digital fluency, language or mobility, and is the result of a collaboration between YVR and Glidepath, one of the world’s leaders in airport baggage handling. innovativetravelsolutions.ca

 

For further information:

YVR Media Relations
604.880.9815

media_relations@yvr.ca