Category Archives: Access Control Kiosk

Airport Passport Kiosks – YVR border kiosks in Iceland

YVR’s Innovative Travel Solutions becomes first to pilot
kiosk-based border control solution in the Schengen Area

Iceland airport pilots four BorderXpress kiosks to enhance security and efficiency in preparation for the new EU Entry/Exit System

Richmond, B.C. June 24, 2019: Today, Innovative Travel Solutions (ITS) by Vancouver International Airport announced the implementation of four BorderXpresskiosks at Keflavik International Airport (KEF) in  Iceland. The kiosks are part of a six-month pilot to simulate the impending requirements of the Entry/Exit System (EES) of the Schengen Area, which comprises 26 European states that have officially abolished all passport and all other types of border control at their mutual borders. This is a landmark day for both the industry and ITS as they bring their proven expertise in kiosk design and experience as an airport operator to Europe with their end-to-end border control solution, BorderXpress. This is the first automated kiosk-based border control solution in a Schengen member state.

“We recognize the complexity and challenges that many Schengen member states face with the implementation of new regulation for entry and exit border control. Kiosk-based solutions, like BorderXpress, have a critical role to play in helping Schengen member states effectively fulfil the new security and data collection requirements outlined by the European Commission, while also keeping pace with increasing demand for air travel,” says Craig Richmond, President and CEO, Vancouver Airport Authority. “Isavia and the Icelandic Police have shown tremendous leadership in preparing for the new regulations and recognizing the importance of future-proofing their airport with a customizable and adaptable solution like BorderXpress.”

The EES is a part of the Smart Border package introduced by the European Commission. It will be fully operational in all the Schengen countries by the end of 2021. The main purpose of the EES is to register data on entry, exit and refusal of entry of third country nationals crossing the external borders of all Schengen member states through a central system.

“As an airport operator ourselves, we have a unique understanding of the challenges airports in Europe are facing. Our demonstrated success as a trusted partner in over 43 airport and seaport locations globally ensures that we are positioned to guide airports and governments as they prepare for EES,” says Chris Gilliland, Director, Innovative Travel Solutions.  “We are confident that our pilot program with Isavia at Keflavik Airport will further demonstrate the adaptability and effectiveness of BorderXpress, making a meaningful impact on travellers, border control authorities and the airport, alike.”

Isavia operates all airports in Iceland, including KEF, which is the largest border crossing point in the country with more than 95 per cent of the passengers entering the Schengen area through Iceland coming through this airport. The BorderXpress kiosks are available for Third Country Nationals (TCN) and EU citizens to use when entering Iceland. The kiosks have been customized to meet specific requirements of the Icelandic police.

“We at Isavia are always looking for ways to enhance and improve self-service automation for our passengers,“ says Gudmundur Dadi Runarsson, Technical and Infrastructure Director at Keflavik Airport. “By running a pilot for this new and innovative solution we want to gather information and prepare ourselves to make the process easier for everyone when the new regulations are implemented. These new kiosks will help to speed up the process for passengers, improve their experience and ensure an enjoyable journey through Keflavik Airport and will provide important information for the development and operation of our new border facility expected to come into use in 2022.”

In July 2018, BorderXpress became the first permanent kiosks to provide Entry and Exit border control in Europe with the launch of 74 biometric-enabled kiosks at Pafos International Airport and Larnaka International Airport in Cyprus.

BorderXpress uses self-service biometric-enabled kiosks to expedite the border control process.  At the kiosk, travellers select their language, scan their travel documents and answer a few simple questions. The kiosk also captures an image of each passenger’s face which can be compared with and verified against the photo in their electronic passport. Travellers then take their completed kiosk receipt to a border services authority.

BorderXpress kiosks are proven to reduce passenger wait times by more than 60 per cent. In a recently published White Paper by InterVISTAS, the study concluded that the use of kiosks for border control significantly outperforms traditional immigration  processing with a border officer.  This results in cost and space savings and allows border authorities to focus on maintaining the safety of the border. BorderXpress provides better exception handling, is fully accessible to persons with disabilities, and can be configured with up to 35 different languages. It can process any passenger, including families travelling as a group.

BorderXpress technology was developed by ITS, an independent business unit within Vancouver International Airport (YVR), named Best Airport in North Americafor 10 consecutive years. ITS specializes in delivering industry-leading travel technology to transform the traveller’s experience. Since 2009, ITS has sold over 1,600 kiosks at 43 airport and seaport locations around the world, helping more than 250 million passengers clear the border safely and securely.

-YVR-

About Innovative Travel Solutions by Vancouver International Airport

 

Innovative Travel Solutions (ITS) is the innovation team at Vancouver International Airport (YVR), voted North America’s Best Airport for 10 straight years by Skytrax World Airport Awards. In 2009, the innovation team implemented BorderXpress at Vancouver International Airport and soon discovered that other airports and governments might also want the ability to reduce wait times and increase their international arrivals traffic without having to add additional space or staffing resources. As of May 2019, BorderXpress has processed more than 250 million passengers at 43 airport, seaport and onboard sites around the world and has sold over 1,600 kiosks. In 2018, the team at ITS set their sights on the next innovation in the evolution of the passenger experience with the launch of CheckitXpress, the world’s most accessible, efficient and intuitive self-service bag drop. CheckitXpress improves ease of use for travellers regardless of age, digital fluency, language or mobility, and is the result of a collaboration between YVR and Glidepath, one of the world’s leaders in airport baggage handling. innovativetravelsolutions.ca

 

For further information:

YVR Media Relations
604.880.9815

media_relations@yvr.ca

CyberSecurity Kiosks Help Companies

Reprinted from Olea Kiosks

Portable media remains one of the key ways hackers infect a company’s network

Anyone who’s ever dropped of their child at a daycare is familiar with the scenario. If one child has a virus, it’s only a matter of time until all the other kids pick it up as well.

It’s the same with digital storage devices. Introducing USB drives, media cards or data disks into company computers can be just as risky as having your child spend the day with a sick kid.

Sure, it’s likely there’s no bad intent. It may simply be to copy a few files to work on over the weekend, or just to bring some favorite tunes into the office to help make the day more enjoyable. But portable drives are like those sick kids at the daycare.  The worst-case scenario involves the spread of a nasty virus that can end up costing a parent (or a company) thousands of dollars to fight.

The bigger the corporation, the greater the risk. In addition to a greater number of employees who may use portable drives, larger corporations are likely to use contractors to perform maintenance on equipment that may provide an access point to internal networks.

Think the risk is overblown? A recent story on ZDNet detailed how a third-party worker inserted a USB drive into a computer on a cargo ship, inadvertently planting a virus in the ship’s administrative systems. The systems of another cargo ship were infected for more than two years, thanks to a virus that was introduced to its power management systems via a USB drive used in a software update. Luckily, nether incident affected the ships while they were at sea.

In another story that would be laughable if it wasn’t true, Taiwan’s Criminal Investigation Bureau handed out 250 USB drives to winners of a quiz on cybersecurity. The bonus? At least 54 of the drives were infected by a virus that had made its way from the computer of an employee of the hardware manufacturer.

Olea California Cyber-Security Malware Scanning Kiosk

And in yet another situation, reported on KrebsOnSecurity.com, the American Dental Association admitted that it may have inadvertently mailed malware-laced USB drives to thousands of dental offices around the country.

The drives contained information about updated codes that dental offices use to track procedures for billing and insurance purposes. Unfortunately, the drives also contained a program that attempted tries to open a Web page used by hackers to infect visitors with malware, ultimately giving criminals full control of the infected Windows computer. The ADA told Krebs the drives were manufactured in China by a subcontractor of one of its vendor, and that about 37,000 of the devices had been sent to dental offices.

With the risks involved in using portable drives, what can a company do to protect itself?

Stop problems at the front door

Organizations in a variety of industries require secure networks that serve critical infrastructure, mission critical processes, or are otherwise vital to business operations. Critical networks monitor and control physical equipment and processes, often found in industries that manage critical infrastructure, such as energy, oil & gas, water and utilities, but also in manufacturing, pharmaceuticals and government defense networks. Critical networks are also found in air and road traffic control, shipping systems, as well as other industries.

These networks are often targeted by professional hackers, and in some cases even by government supported actors. These sophisticated hackers frequently use zero-day attacks which cannot be detected by traditional signature-based security tools. In addition, malware continues to grow both in volume and in complexity, with new variants increasingly evading even more advanced security systems such as malware sandboxes. In 2018, we saw Shamoon malware used to attack energy facilities around the globe and the Triton cyber attackshut down a number of industrial facilities.

To guard against outside attacks, networks are often air-gapped or somehow isolated from the rest of the organization’s infrastructure.

One way to ensure network security, of course, is to completely ban the use of outside drives with company equipment. Unfortunately, in many situations that’s just not practical. For example, operating systems and software need to be patched and critical system logs need to be collected. It may also be an outside firm making an on-site sales pitch using a presentation brought in on a CD or flash drive, or it could be an employee using their personal device to transfer files to work on over the weekend. It could be a doctor at the local hospital copying X-ray images to take back to their office.

And chances are that most of us have three or four flash drives sitting on their desk, purchased at the local drugstore, picked up as swag at an industry trade show or even found lying near a computer in a conference room. If we needed on in a hurry, we’d likely grab one of those without giving it a second thought.

Anyway, who wants to work in a cubicle farm where bringing in some Taylor Swift to pass the time is against the rules?

Securing the network against threats

With that in mind, how does the organization create a data transfer process to securely move files in and out of the critical network without exposing it to a risk of infection or the loss of sensitive information?

A more sensible way to address network security might be to allow the use of portable drives, but insist those drives be scanned before being used at the office. It’s sort of like signing up for daycare services but getting a full medical workup on all the other kids before trusting them with your own child.

Enter the Cybersecurity kiosk

One tool for accomplishing such a task is the California Cyber Security Kiosk, manufactured by Olea Kiosk. Olea created the California to help companies safeguard their infrastructure from malware threats on removable devices brought in by employees, contractors, vendors and others.

The California safeguards critical networks by providing the ability to detect malware, as well as control and sanitize file contents before entering or leaving a secure network. The kiosk can be deployed at strategic locations throughout your organization where employees or guests may be entering with USB drives or other portable media that could contain malicious files. A notice that portable drives need to be scanned before being brought on site can be included in employee training materials, while receptionists or other greeters can direct contractors or third-party vendors to scan any drive they plan to use while at work.

Using OPSWAT’s Metascan multi-scanning technology, Olea’s kiosk can scan USB drives, Blu-ray/CDs/DVDs, and other portable media using up to 30 fully-licensed antivirus engines. The kiosk offers an array of features including a 15-in-1 media reader, a receipt printer, a robust Dell CPU, two external USB ports and a UPS battery device that continues power during an electrical brownout.

The kiosk’s stylish design allows it to provide functionality while at the same time enhancing the look of employee entrances or office lobbies.

Nearly every day brings news of a data breach, ransomware attack or other virus issue that brings a company to its knees, and those threats continue to grow. The 2018 Global Threat Report indicates that more than 7 in 10 of all organizations in the US were affected by a data breach in some way over the past few years. Other studies peg the cost of a data breach at an average of $3.62 million.

Don’t be one of that 70 percent. If you need protection from the cybersecurity risks of using portable media, Olea Kiosks stands ready to help!

Contact Olea Kiosks today at 800.927.8063 for more information

 

Related Information

Tokenworks ID Authenticate Product News – User Authentication Drivers License

Tokenworks Product News – User Authentication Drivers License

We like to highlight our members when we can and new product enhancements are now available from Tokenworks.

Tokenworks provides a complete range of Age Verification, Data Entry & Form Fillers and Forensic Scanners. And complete developer tools.

Editors Note:  While with KIOSK Information Systems, I probably participated in the installation of literally thousands of Tokenworks devices for various customers. We found them to extremely reliable and updating to latest jurisdictional data was ideal.  

IDWedgeKB

USB Keyboard drivers license scanner with built in parsing – Recently Tokenworks did a node.js project which lets browsers grab data from device.

ID Wedge
The IDWedgeKB™ form filler desktop solution scans drivers licenses, ID cards, credit cards and other magnetic striped cards and fills computer forms with information from the card automatically! Plugged into any USB port and recognized as a keyboard, the IDWedgeKB™ extracts contact and payment information fields from driver’s licenses, debit/credit cards, membership cards and student IDs and sends them to the flashing cursor on ANY computer.

IDWedgePro

Software based – multiform – auto form filler.

ID Wedge Pro
The IDWedge®Pro form filler solution scans drivers licenses, ID cards, credit cards and other magnetic striped cards and fills multiple computer forms with information from the card. It automatically recognizes and populates forms in multiple PC applications, allowing different applications to share the same ID scanner. It works with any PC application that accepts keyboard input.

ID Parser Server product

A parsing server that clients can run from a windows server or on Azure and parse drivers licenses.

ID Server Parser
For larger clients, a great way to parse across large number of internet-connected devices. Supports Windows, Mac, Android, iOS, Applications. Simple to integrate and easy to Update . Uses TokenWorks Proven ID Parsing DLL software. Handles all N. American Drivers License*, State issued IDs, Ontario Health Card, Military IDs

 

The founders of Tokenworks have been involved in the Smart Card market since 1992 and have participated in a number of industry events and associations such as the Smart Card Forum, Smart Card Industry Association, Smart Card Alliance, CardTech/SecureTech and National Association of Campus Card Users.

In all of our efforts, the following principles are paramount:

  • Design in durability, quality, and value.
  • Deliver value to our customers and shareholders.
  • Do it once. Do it right.
  • Keep it simple.

For more information and pricing (included on website) visit Tokenworks website.

First Ever Border Control Kiosks Installed on Passenger Cruise Ship

First Ever Border Control Kiosks Installed on Passenger Cruise Ship

Richmond, B.C., January 26, 2018: Today, Vancouver International Airport’s (YVR) Innovative Travel Solutions (ITS) and Ferries del Caribe celebrated the installation of two BorderXpress kiosks onboard its cruise ship, the MV Kydon. This marks a milestone for the industry as Ferries del Caribe becomes the first-ever cruise operator in the world to install border control kiosks onboard a cruise ship or ferry.

border kiosk
Click for full size

Today’s announcement follows a five-month pilot program using two BorderXpress Automated Passport Control (APC) enabled kiosks. The pilot program illustrated the effectiveness of BorderXpress kiosks in expediting passenger processing, while also improving the overall passenger experience by streamlining and simplifying the border clearance process without compromising safety.

“Today marks a momentous occasion for the cruise ship industry, and we are proud that our line of BorderXpress self-serve kiosks were chosen as part of this industry first,” said Chris Gilliland, Director of ITS, Vancouver Airport Authority. “No matter where they are implemented, BorderXpress kiosks enable immigration officers to process more passengers per hour, reduce passenger wait times and overall operating costs, and free up border officers to focus on security, intelligence and enforcement activities.”

border kiosk
Click for full size

Ferries del Caribe’s MV Kydon offers services from Santo Domingo in the Dominican Republic to San Juan, Puerto Rico. The BorderXpress kiosks can be utilized by U.S. citizens, U.S. legal permanent residents, Canadian citizens, travelers utilizing ESTA (Visa Waiver Program), and travelers entering with a B1/B2 or D visa.

“This is a celebratory day for Ferries del Caribe as we become the first in the world to install border control kiosks onboard a passenger ship,” said Néstor González García, President of Ferries del Caribe. “We’re delighted to partner with Innovative Travel Solutions to implement the BorderXpress kiosks, which allow us to modernize our border clearance process and ensure our passengers have an enjoyable and seamless experience on their trip with us.”

A major differentiator between border control kiosks installed at airports and onboard passenger ships is that the cruise ship kiosks can connect via satellite with secured segregated VLAN for kiosk communication. Passengers using BorderXpress complete their customs declaration onscreen and scan their passport at the kiosk which then sends their encrypted information to a border control agency that returns a government response in seconds. A receipt is then printed from the kiosk which the traveller takes to a border services agent who verifies the document and makes the final approval to allow a traveller into the country.

“At YVR, innovation is key to our success. We continue to bring our technology innovations to market to help improve the overall passenger experience, whether it is for air travel or sea travel,” said Gilliland.

More than 1,300 BorderXpress kiosks are currently in use at 39 airport and seaport locations. As of December 2017, BorderXpress kiosks have processed over 160 million passengers in 36 languages.

-YVR-

Vancouver Airport Authority is a community-based, not-for-profit organization that manages Vancouver International Airport (YVR). Canada’s second busiest airport, YVR served 24.1 million passengers in 2017. Fifty-six airlines serve YVR, connecting people and businesses to more than 127 non-stop destinations worldwide. In 2016, YVR received CAPA Centre for Aviation’s prestigious Airport of the Year Award and was voted Best Airport in North America for the eighth consecutive year in the Skytrax World Airport Awards in 2017. Vancouver Airport Authority is a dedicated community partner and in 2017 donated more than $1,000,000 to local organizations. We are committed to creating an airport that British Columbia can be proud of: a premier global gateway, local economic generator and community contributor.

For more information, please visit www.yvr.ca.

For further information:

YVR Media Relations Innovative Travel Solutions

604.880.9815; media_relations@yvr.ca

@yvrairport

Innovative Travel Solutions
www.yvr.ca/inv
inv@yvr.ca

Innovative Travel Solutions celebrates 2017 as leading global provider of border kiosks

Innovative Travel Solutions celebrates 2017 as leading global provider of border kiosks

More than 1,300 BorderXpress kiosks in use at 39 airport and seaport locations

YVR’s BorderXpress Automated Passport Control (APC) system allows eligible travelers to clear US Customs and Border Protection formalities quickly, securely and without preregistration. Our solution reduces wait times by up to 50% and significantly improves the international arrival experience.

 

 

 

 

 

 

The value of automated border control processing is quickly becoming realized around the globe. Vancouver Airport Authority’s Innovative Travel Solutions (ITS) celebrated a major milestone in 2017 – they have now processed more than 160 million passengers at more than 1,300 BorderXpress kiosks in use at 39 airport and seaport locations worldwide – more than any other provider.

BorderXpress is the world’s first self-service border solution that accepts all passports and reduces passenger wait times by more than 50%.

2017 highlights:

  • 374 kiosks sold (40% increase over 2016)
  • Contracts with airports in Europe, United States, the Caribbean and the Pacific
  • First ever installation of a border control kiosk onboard a passenger ship
  • Successful implementation of next-generation Primary Inspection Kiosks (PIK) in Canada

 

For further information, please find the full media release below.

Richmond, B.C. December 21, 2017: Vancouver Airport Authority’s Innovative Travel Solutions continues to build on its position as the leading provider of border control kiosks, ending 2017 having processed more than 160 million passengers at more than 1,300 BorderXpress kiosks in use at 39 airport and seaport locations. The year also saw the successful implementation of next-generation Primary Inspection Kiosks (PIK) in Canada, as well as the first installation of a border control kiosk onboard a passenger ship.

BorderXpress is the world’s first self-service border control solution that accepts all passports and doesn’t require pre-registration or fees – and it reduces passenger wait times by more than 50 per cent. It was developed by Innovative Travel Solutions (ITS), an independent business unit within Vancouver Airport Authority (YVR) with more than 10 years of experience in kiosk design, user experience, layout and flow analysis.

“Innovative Travel Solutions had a remarkable year in 2017, as we continue to experience robust growth and increased sales of our BorderXpress kiosks to customers around the world,” said Chris Gilliland, Director of ITS, Vancouver Airport Authority. “We’re especially proud to have expanded our customer base globally as well as providing our kiosk solution onboard a passenger vessel for the first time.”

2017 Highlights

  • 2017 marked another successful year of strong BorderXpress sales for ITS. An additional 374 kiosks were sold, a 40 per cent increase from the number of kiosks sold in 2016. ITS also grew its customer base by securing contracts with airports in Europe, United States, the Caribbean and the Pacific.
  • In Canada, BorderXpress was also expanded to meet the requirements of Canada Border Service Agency’s (CBSA) new PIK program. Under this program, CBSA expanded its use of border kiosks at Canadian airports, and now offers self-service options that is now available to the majority of incoming international travellers. Innovative Travel Solutions delivered PIK kiosks at Vancouver International Airport (YVR) in April and has since helped Halifax Stanfield International Airport (YHZ), Quebec City Jean Lesage International Airport (YQB) and Montreal-Pierre Elliott Trudeau International Airport (YUL) successfully implement BorderXpress PIK kiosks.
  • 2017 also saw the first ever installation of BorderXpress kiosks on a passenger ship as part of a successful two-month pilot with America Cruise Ferries.
  • ITS also experienced growth of its own, adding four team members for a total of 25, including a new Innovation Manager position to focus on developing other new technology innovations.

The Year Ahead

Though US and Canadian airports remain the primary hub for the rollout of border control kiosks, ITS recognizes that markets such as Europe and Asia have tremendous potential to utilize kiosk technology given their growth in population and air travel frequency amid new routes regularly added by major airlines.

In addition, international seaports are another relatively untapped market for kiosk technology. ITS has already made headway here. In 2015, 10 BorderXpress kiosks were installed at Canada Place cruise ship terminal at Port Metro Vancouver, becoming the world’s first self-service border control solution available at a seaport. In 2016, two kiosks were installed at Port Everglades in Florida.

“Airports and seaports across the globe need processing support as passenger numbers continue to rise at a rapid pace,” added Gilliland. “At the same time, they are being asked to reduce costs, improve operational efficiencies, manage new and more stringent regulations, and most importantly, enhance the safety and security of the travelling public. We are confident in our ability to grow the ITS business with innovative technology solutions that reduce border line-ups and improve the safety, security and integrity of their borders.”

The value of automated border control processing is becoming more realized and ITS is looking ahead to 2018 to continue its position as the leader of efficient, secure and user-friendly travel solutions with biometric-based technology.

-YVR-

About Vancouver Airport Authority

Vancouver Airport Authority is a community-based, not-for-profit organization that manages Vancouver International Airport (YVR). Canada’s second busiest airport, YVR served 22.3 million passengers in 2016. Fifty-seven airlines serve YVR, connecting people and businesses to more than 127 non-stop destinations worldwide. In 2016, YVR received CAPA Centre for Aviation’s prestigious Airport of the Year Award and was voted Best Airport in North America for the eighth consecutive year in the Skytrax World Airport Awards in 2017. Vancouver Airport Authority is a dedicated community partner and in 2016 donated more than $1,000,000 to local organizations. We are committed to creating an airport that British Columbia can be proud of: a premier global gateway, local economic generator and community contributor. For more information, please visit www.yvr.ca.

For further information:     

YVR Media Relations

604.880.9815; media_relations@yvr.ca            Twitter: @yvrairport

Innovative Travel Solutions

www.yvr.ca/inv  

inv@yvr.ca

Automated Border Control Kiosks Reach 71 Installations at 59 International Airports and Cruise Terminals

Automated Border Control Kiosks Reach 71 Installations

C. Maxine Most

C. Maxine Most

Principal, Acuity Market Intelligence

 

Border authorities have embraced digital identification and biometric-based automation to simplify and accelerate border control processing. Acuity’s latest report on border control kiosks reveals that 71 installations deploying 2283 border control kiosks are active at 59 ports of entry across the globe. These include Automated Border Control (ABC) Kiosks, Automated Passport Control (APC) Kiosks, and Primary Inspection Kiosks (PIK).

As airports and other ports of entry struggle to keep up with increasing volumes of global travelers, automation is the only solution for border control. Integrated digital Identification technology, including document readers and biometrics, allow border agents to securely facilitate low risk international travelers while focusing expensive, high value human resources on genuine threats.

The number of border control kiosks increased more than 60% over last year with CAGR projected to exceed 20% for the next 3 years. The US and Canada dominate the market landscape with 60% and 35% of all border control kiosks deployed. Though only about 100 kiosks are deployed at ten locations across the Caribbean, Pacific, Europe, and the Middle East, Acuity expects the use of these highly efficient and cost-effective border control solutions to migrate broadly within existing regions while expanding to include Asia, Latin America, and Africa over the next few years.”

Today, kiosks are deployed at just a few cruise ports, but Acuity expects broader use of kiosks at more seaports and land crossings over the next three to five years. Vancouver Airport’s Innovative Travel Solutions group dominates the global market with more than 60% kiosks unit and installation market share.

Acuity Market Intelligence’s “APC Kiosk Deployment List” (http://www.acuity-mi.com/APCdep.php) provides details for all kiosk border control deployments including location, program, owner, units, vendors, costs, and market share analysis.

Acuity’s border control research and analysis also includes the “ABC eGate Deployment List” (http://www.acuity-mi.com/eGatedep.php) and “The Global Automated Border Control Industry Report: Airport eGates and Kiosks” (http://www.acuity-mi.com/ABCair_Report.php).

About Acuity Market Intelligence: Acuity Market Intelligence (http://www.acuity-mi.com) is an emerging technology strategy and research consultancy with a proven record of accurately anticipating biometric and digital identity market trends. Follow us on twitter @cmaxmost

Border kiosk – YVR develops next-generation BorderXpress kiosks

Vancouver International Airport (YVR) today announced its proprietary line of self-serve border control solutions, BorderXpress, has been expanded to meet the requirements of Canada Border Service Agency’s (CBSA) new Primary Inspection Kiosk (PIK) program. YVR will roll out 90 new PIK configured BorderXpress Kiosks in spring 2017. YVR is proud to be an integral part of CBSA’s objective to modernize the border entry process for air travelers.

BorderXpress was developed by Innovative Travel Solutions, an independent business unit within YVR with more than a decade of experience in kiosk design, user experience, layout and flow analysis.  BorderXpress has proven to be a very efficient tool to reduce border line ups, while at the same time strengthening the safety and security of borders. More than 1,050 kiosks are currently in use at 34 airport and seaport locations, processing over 100 million passengers to-date – more than any other provider.

BorderXpress can be easily configured to meet the needs of governments around the world looking to implement technology solutions to reduce border line-ups and improve the safety, security and integrity of their borders.

The full press release is below and attached.

YVR develops next-generation BorderXpress kiosks to meet the needs of the Canada Border Services Agency’s new border clearance program

Automation offers expedited process for international arriving passengers

 Richmond, B.C. April 5, 2017: Vancouver International Airport (YVR) today announced its proprietary line of self-serve border control solutions, BorderXpress, has been expanded to meet the requirements of Canada Border Service Agency’s (CBSA) new Primary Inspection Kiosk (PIK) program. Under the PIK program, the CBSA is expanding its use of border kiosks at Canadian airports, and will now offer self-service options to an increased number of incoming international travelers.

“Border clearance kiosks are the way of the future and we applaud the CBSA’s continued efforts to expand the use of kiosks to reduce border wait times while meeting evolving security needs,” said Craig Richmond, President & CEO, Vancouver Airport Authority. “Not only do our BorderXpress solutions provide a modern and efficient experience for our passengers, they are also a smart choice for airports and government, as they help to reduce overall operating costs and free up border officers to focus more closely on enforcement and intelligence efforts.”

YVR will roll out 90 new PIK-configured BorderXpress kiosks in Spring 2017, extending the automated border clearance process to the majority of incoming international travelers. Using the new kiosks, passengers will scan their travel documents, complete their declaration and verify their identity and admissibility using facial recognition technology before proceeding to a CBSA officer for final inspection. This process will ultimately reduce time spent with the CBSA officers and decrease overall processing times. The addition of the new BorderXpress kiosks will help YVR meet its goal of handling 25 million passengers by 2025 while still providing exceptional customer experiences.

As part of the CBSA’s objective to modernize the border entry process for air travelers, the paper declaration card will be eliminated. BorderXpress PIK technology will now handle this function and passengers will complete paperless declarations directly at the kiosks. Passengers can save even more time by completing their declaration in advance using the eDeclaration (Beta) mobile app, and scan their quick response (QR) code at a BorderXpress kiosk upon arrival.

BorderXpress was developed by Innovative Travel Solutions, an independent business unit within YVR with more than a decade of experience in kiosk design, user experience, layout and flow analysis.  BorderXpress is marketed to airports around the world and more than 1,050 kiosks are currently in use at 34 airport and seaport locations — more than any other provider.

BorderXpress kiosks help immigration officers process up to four times more passengers per hour than through traditional clearance; and, as of March 1, 2017, BorderXpress kiosks have processed over 100 million passengers.  BorderXpress can be easily configured to meet the needs of governments around the world looking to implement technology solutions to reduce border line-ups and improve the safety, security and integrity of their borders.

-YVR-

About Vancouver Airport Authority

Vancouver Airport Authority is a community-based, not-for-profit organization that manages Vancouver International Airport (YVR). Canada’s second busiest airport, YVR served 22.3 million passengers in 2016. Fifty-five airlines serve YVR, connecting people and businesses to more than 125 non-stop destinations worldwide. In 2016, YVR received CAPA Centre for Aviation’s prestigious Airport of the Year Award and was voted Best Airport in North America for the eighth consecutive year in the Skytrax World Airport Awards in 2017. Vancouver Airport Authority is a dedicated community partner and in 2016 donated more than $1,000,000 to local organizations. We are committed to creating an airport that British Columbia can be proud of: a premier global gateway, local economic generator and community contributor. For more information, please visit www.yvr.ca.

 

For further information:

YVR Media Relations

604.880.9815; media_relations@yvr.ca

Twitter: @yvrairport

Innovative Travel Solutions

www.yvr.ca/inv

inv@yvr.ca

 

 

2017_04_05_PIK-Release_Trade_FINAL

Fingerprint checks and iris scans are coming to LAX — but you have to pay for them

clear kiosk

Clear, a biometrics security company, plans to add lanes at Los Angeles International Airport.

Source: www.latimes.com

The kiosks, which resemble ATMs, will be expanded by the end of March to three more airports: Atlanta Hartsfield-Jackson International Airport, Minneapolis-St. Paul International Airport and LAX.  Editor note: Kiosks are designed and made by Olea Kiosks.

Kiosk Software – KioWare for Windows – new version

New KioWare kiosk software for Windows

KioWare released version 8.5 of KioWare kiosk software for Windows with a KioWare Kiosk Softwareton of new features and enhancements.  See press release online at KioWare site.

James Kruper, President of KioWare notes, “system security should be reliable and easy to configure with a strong feature set for kiosk customization. This update of KioWare for Windows adds RFID scanners & Flatbed scanners, along with system monitoring tools and even more options for customization.”

The latest release adds support for

  • RFID Scanners,
  • Flatbed Scanners,
  • Watchport Devices,
  • System Battery Monitors
  • now supports Chrome 49.
  • The latest version adds support for switching between virtual keyboard languages.
  • There is also a new User Interface for File Upload Controls and choosing a file download destination.
  • This provides kiosk deployers with the ability to manage file uploads and downloads without opening the entire file system to kiosk users.
kiosk software security
Click to expand for complete view

Monitored devices such as the Watchport/H and Watchport/T (for Humidity & Temperature monitoring) are also now supported.  System Battery Monitoring is also now available. For a full device list, visit our supported devices tool.

 

Link to press release:

http://www.kioware.com/news.aspx?nid=270

We’re Going Places – Lilitab kiosks

Update from Lilitab Kiosks on recent projects including:

  • Festival management – access control with badges and wrist bands. Extended battery life and 30% efficiency increase.
  • Indianapolis Musuem of Art – interactive content as narrative for the pieces being shown in the gallery.
  • LiveNinja Video Chat – retailers are beginning to use live video chat on premise to educate and assist customers.

For more information contact Lilitab Kiosks and Michael McCloud (michael@lilitab.com)