Category Archives: Android

Taco Bell Kiosk – Taco Bell president on kiosk: ‘It’s super fun’

Excerpt from Nation’s Restaurant News June 17, 2019
Editor’s Note:  How China tariffs might affect this are in play.

Taco Bell Kiosk consumer-facing technology efforts are in full force this year.

On the heels of rolling out delivery nationwide in February, Taco Bell has quietly installed kiosks in about 4,000 restaurants.

Rob Poetsch, spokesman for the Irvine, Calif.-based chain, said the brand is on track to complete the national rollout of kiosks by the end of this year. The company has about 6,600 U.S. locations.

Less than a year into the deployment, the new 22-inch monitors are already winning accolades.

Taco Bell’s consumer-facing technology efforts are in full force this year.

On the heels of rolling out delivery nationwide in February, Taco Bell has quietly installed kiosks in about 4,000 restaurants.

Taco Bell Kiosk

Taco Bell kiosks are now in 4,000 U.S. locations. (Photo: Taco Bell)

Taco Bell developed the application for the 22-inch touchmonitor.  The chain has remote monitoring via a secure cloud-based platform for remote management of the kiosks through Android devices.

For Taco Bell, the award is years in the making. The company has been testing various versions of kiosks, only recently settling on a format that it said works for its consumers.

Rafik Hanna, senior director of information technology at Taco Bell, said the company “strives to stay relevant with customers’ ever-changing preferences.”

Android Kiosk Software – KioWare for Android has a new release – version 3.18.

KioWare for Android new release 3.18

Android Kiosk SoftwareHere are some of the highlights:

  • Customization of kiosk behavior such as time-limited sessions
  • Custom URL before session end
  • Customized options for Navigation blocking
  • Also added to this release is support for the Wattbox IP Power Conditioner for power management. (Basic & Full)

We’ve updated KioWare Server to version 4.10.0 as well.

PR KioWare Android 3.18 Updated

Kiosk Software New Release – Android 3.17 by KioWare

Android Kiosk Software LogoNew android kiosk software release available for KioWare for Android (version 3.17). Highlights are SIP support for VoIP calling, new attract screen transition options, Magtek device support (available in Basic and Full), and more. 

FOR IMMEDIATE RELEASE

NEW to KioWare for Android

Version 3.17 of KioWare® for Android is now available. KioWare for Android now adds SIP Voice over IP capabilities for supported tablets. Also added: new hardware keyboard filtering, a built-in application drawer, updated attract looper settings, and more. KioWare Basic for Android & KioWare Full for Android now have MagTek magnetic card reader support. Additional features also now available.

September 2017, York, PA – Analytical Design Solutions Inc. (ADSI) has released a new version of KioWare for Android kiosk software supporting SIP VoIP and Magtek magnetic card readers.

KioWare kiosk software products lock down your device into kiosk mode, turning your tablet into a secure kiosk or purposed device for self-service, digital signage, or mobile device management deployments.

SIP Voice over IP

Version 3.17 of Kioware Lite for Android now includes capabilities for SIP (Session Initiation Protocol) Voice over IP (VoIP) on supported devices. A SIP connection allows for making or receiving phone calls over the Internet. In addition to phone calling, KioWare for Android also supports KioCall Video
Conferencing for video conferencing calls.

Magtek Magnetic Card Reader

KioWare Basic for Android and KioWare Full for Android now support MagTek magnetic card readers including the eDynamo and tDynamo for non-credit card magstripe deployments.

Additional New Features and Improvements

Built in applications drawer
The built-in applications drawer can be used instead of the default home screen to allow kiosk users to access applications easily.

Attract looper settings
New attract looper settings have been added to control the transition animation to allow for more options in going from slide to slide. Settings can also change the attract looper folder location.

Results dialog added when provisioning
A results dialog has been added to show when provisioning for informed provisioning monitoring

JavaScript functions added
JavaScript functions can be used to obtain detailed device information, useful for more advanced deployers/deployments.

Bug Fixes

Various bug fixes and application improvements.
View all updates to KioWare for Android version 3.17 here.

Licensing KioWare for Android

A license is needed for each deployed kiosk running KioWare for Android. Quantity pricing is available. Annual support and maintenance is recommended, and current support is required in order to upgrade. View a full description of features for this and other versions of the KioWare product line.

These products are available as a free trial download. Existing clients have the ability to upgrade.

KioWare has been providing OS, desktop, and browser lockdown security for the kiosk and self-service industry since 2003 and Android software since 2012.

About KioWare

KioWare kiosk software secures your application or website on Windows or Android devices, restricting user access to approved behaviors and protecting user and network data. KioWare is fully customizable and offers solutions ranging from browser lockdown to full server-based kiosk management. From simple out of the box configurations to more complex integrations, KioWare is trusted by developers, IT professionals, marketers, Fortune 100 corporations, and small business owners. The KioWare team is based in York, Pennsylvania, with an office located in Reading, UK. Choose the best KioWare product for your self-service project and download a fully functioning free trial at KioWare.com.

Contact:

Laura Miller
KioWare Kiosk Software
Analytical Design Solutions, Inc.
+1 717 843-4790 x220
lmiller@kioware.com
https://www.kioware.com


More News From KioWare

Android Kiosk Software Supports ADA Assistive Technology

NEW to KioWare for Android – Support Added for Storm Assistive Technology Products

“Accessibility should be a strong consideration for any kiosk deployment. With this release, both KioWare for Windows and KioWare for Android support the heavily tested and well-respected Storm ATP suite of keypads, keyboards & other accessibility products.”  ~ Laura Miller of KioWare.

KIosk Software AndroidKioWare has released a new version of KioWare for Android kiosk software supporting Storm Assistive Technology Products such as the Nav-Pad, Nav-Bar and AudioNav. KioWare kiosk software products lock down your device into kiosk mode, turning your tablet into a secure kiosk or purposed device for self-service, digital signage, or mobile device management deployments.

Kiosk Accessibility Made Easy

Storm Interface KioskVersion 3.16 of KioWare Basic & KioWare Full for Android now includes support for Storm’s ATP devices. These ADA compliant devices allow users with impaired vision, reading difficulties or impaired fine motor skills to navigate through menus or directories that would typically be presented on a visual display or touch screen. They are designed to provide a tactile/audio interface for any accessible self-service application. Devices supported include the Nav-Pad, Nav-Bar and AudioNav. KioWare for Android offers out of the box compatibility for those that want to make their Android self-service or purposed device experience accessible. Prior to this integration, devices running the Android OS were quite limited in their ability to provide an accessible self-service solution.

Additional New Features and Improvements

Improved Provisioning

  • KioWare for Android 3.16 has also added features to improve the ability to provision Android devices. Android devices may now be provisioned via a USB storage device. Provisioning support has also been added for running shell scripts.

Secure File Browser

  • A secure file browser has been added to allow users to open a file browser and select a file to upload. With new security features, users can be restricted to browse only allowed files and folders on the file system. New functionality includes the ability for users to take new photos and videos or browse this file system for existing files.

Multiple Exit Passcodes & Actions

  • Different exit passcodes can now be used to call different exit actions. This allows for actions to be taken based on the exit passcode entered. Deployers can vary permissions based on user need.

Reboot Schedule Management

  • Reboot schedules can now be used on devices that are rooted.

View all updates to KioWare for Android version 3.16 here.

Kiosk Software WindowsA new version of KioWare for Windows (8.15) is now available with support for Chrome 67 and various other improvements.

Licensing KioWare for Android

A license is needed for each deployed kiosk running KioWare for Android. Quantity pricing is available. Annual support and maintenance are recommended, and current support is required in order to upgrade. View a full description of features for this and other versions of the KioWare product line. These products are available as a free trial download. Existing clients have the ability to upgrade. KioWare has been providing OS, desktop, and browser lockdown security for the kiosk and self-service industry since 2001 and Android software since 2012.

Android Kiosk Apps, Better Management To Hit Chrome OS | Androidheadlines.com

Android Kiosk Changes By Google

Google’s Chrome OS is already a fine operating system for business installations like kiosks and workstations, and Google’s big reveal of Android support for Kiosk Apps, along with a number of improvements to device management and administration, are poised to make it even better once Chrome Version 57 hits. The

Source: www.androidheadlines.com

Couple of free licenses doesn’t hurt for sure. I use it now and it is good for basic management. I’m not sure how Android apps will help and there is still no device integration.

Case Study – Lilitab Kiosks Help Promote Environmental Sustainability

Case Study – Lilitab Kiosks Help Promote Environmental Sustainability

lilitab kioskThe Creative Animal Foundation is embarking on a 50 city tour to promote the protection of nature in a 200 sq ft. custom built tiny house, donated by 84 Lumber. Environmental experts Stephanie Arne (host of Mutual of Omaha’s “Wild Kingdom) and Tim Davison are visiting schools, universities, businesses, and festivals to educate the public. Their biggest obstacle was trying to figure out how to collect survey data from visitors. A recommendation from National Geographic led them to lilitab.

lilitab kiosklilitab worked with the couple in finding the best tablet kiosk solution, which turned out being the lilitab Wall Pro. Once the kiosks were in their place on the side of the house, Arne and Davison conducted pilot tests with more than a 100 people to tweak the software and make sure the survey process was smooth and easy. The kiosks are using survey software from San Francisco-based software company QuestionPro. Learn more at CreativeAnimal.org.

For questions and additional information contact Michael McCloud: michael@lilitab.com

Executing a Successful Tablet Deployment Step 2 Whitepaper

Determining Your Budget

Once you’ve defined the goals for your kiosk project, the second step is determining your budget. A kiosk deployment project is just like all major projects—there’s lots of areas to consider and even then, expenses can show up when least expected. Let’s talk about how you can avoid any budget surprises.  Excerpts below. Read the full whitepaper.

HARDWARE

The type of hardware you’ll need largely depends on your goals. Having a clearly defined vision of what you want to accomplish with your kiosk deployment will help to ensure you make the right hardware choices.

LEASING

A great way to cover up front hardware costs is a leasing option with a negotiable monthly fee. The upside is that you can preserve your cash and credit line while your deployment gets up and running. In addition, lease payments may be deductible as an operating expense on tax returns as opposed to the depreciation and interest deductions that occur with financed equipment.

APP DEVELOPMENT

Of course, a successful deployment needs a custom, interactive app for quality customer service. Hiring a competent app developer with direct experience in your field is highly recommended. Once you have an app candidate, conduct at least one field test with extensive testing to ensure everything works as planned. One glitch could bring down an entire deployment!

DEPLOYMENT COSTS

Deployment and infrastructure need to be carefully considered at the pilot phase. Do you need to conduct on-site surveys at each location to ensure power outlet are accessible along with good wi-fi access? If you’re deploying more than one tablet, you should consider your network infrastructure requirements.

MAINTENANCE AND SERVICE COSTS

Let’s fast-forward past your successful deployment and talk about maintaining your tablet kiosks. To ensure continuous operation, you’ll need a way to monitor the kiosks plus be notified of any problems. There are several remote monitoring solutions on the market, some allow for remote troubleshooting, so if you’re is lucky, many problems can be fixed from your office.

Lilitab-Step-2-Determining-Your-Budget by Lilitab

Kiosk Content Management System released Windows & Android – Sitekiosk

Sitekiosk kioskPROVISIO releases new Kiosk Content Management System (CMS)

PROVISIO has released new versions of the company’s kiosk software for Windows and Android.

SiteKiosk Windows 9.4 & SiteKiosk Android 2.7 support SiteCaster CMS –  a newly developed Kiosk Content Management System (CMS).

Click to expand image
  • The new SiteCaster solution focuses on interactive information boards and provides a way to quickly customize content.
  • A new HTML5-based user interface opens up a wide range of usage applications with easily customizable sample templates.
  • SiteCaster offers various templates, an easy to use web-based user interface (Cloud), widgets as well as extensive user rights management for your projects.

Create and publish your interactive content to displays, tablets, kiosks and public computers in minutes.

For more information please visit our website at www.provisio.com

SiteCaster CMS Demo Video: https://www.youtube.com/watch?v=dXIWGeuxDWs#t=95

Free 30 day test accounts are available.

About PROVISIO

PROVISIO is a market-leading software development company providing turnkey secure kiosk, digital signage and remote management software solutions. PROVISIO products are sold in more than 50 countries through offices in the U.S. and Europe. Fortune 500 companies, including Verizon Wireless, Hilton Hotels, BMW, T-Mobile and Citibank, have chosen the company’s easy-to-use and scalable software solutions for deployments of 1,000+ machines. PROVISIO has the largest installed base of kiosk software products worldwide.

Chrome expands business opportunities with Android Kiosk apps

See Google blog entry

Vidya Nagarajan

Over time, we’ve continued to create new and better ways to use Chrome devices. What started out as a secure, quick and shareable consumer laptop built on the Chrome browser has expanded to digital signage, now used in thousands of Toyota showrooms, small computing sticks called Chromebits, and kiosk devices that securely provide single use apps for both business employees and customers.

We’re continuing to invest in Chrome through recently launched hardware, more Chrome device management controls and the introduction of Android Kiosk apps on devices that support them. Many kiosk devices already rely on Android applications, so the addition of Android kiosk apps on Chrome is a natural expansion. It also broadens the possibilities for digital signs and kiosks on Chrome devices, providing the option of either a web or Android app approach.

Chrome version 57, coming soon, adds this support for Android kiosk apps as well as for kiosk application management. An app in Google Play can be pushed to a Chrome device and then be locked down so that the application is front and center.

That means an IT admin has the flexibility to install either Chrome Kiosk apps or Android Kiosk apps on managed devices through the Chrome Management console, which decreases deployment time and effort. Additionally, with Public Session Kiosks, an IT admin has the ability to install many more Chrome packaged apps and extensions in addition to hosted apps.

Kiosk app management

We’re also making it easier to manage Chrome devices with two additional developments.

First, we’re making it simple for you to sign up for a Chrome kiosk, doing away with complex domain registration and verification steps. Your name, email address and phone number is all you need to sign up and manage your devices. With this feature, we also provide two trial licenses so that you can get started immediately. Click here to learn more.

Second, we’re launching new Chrome Device Management (CDM) APIs for Kiosks. These APIs offer programmatic access to various Kiosk policies. IT admins can schedule a device reboot through the new APIs, for example, and integrate that functionality directly in a third party console. Additionally, we added a new stability API that allows Kiosk app developers to improve the reliability of the application and the system.

Many Chrome devices can take full advantage of these new features including the recently launched AOPEN Chromebox Mini and Chromebase Mini.

CrowdDJ Android app on Chromebase mini

Chromebase Mini is a full computing device with 10.1-inch touchscreen, which is ideal for customer-facing applications, even those that are Android-based. Australia-based Nightlife Music, for example, installs its crowdDJ Android app on these kiosk devices at dance clubs, gyms, hotels and other venues, letting customers control the beat. When paired with a display, the AOPEN Chromebox Mini also creates a compelling digital sign with Chrome and Android kiosk apps.

To learn more about the many new Chrome 57 features and see the AOPEN devices that can help build your business, come visit our booth at Next 2017this week or visit this page for additional information.

Highlights from Money20/20 2016 (with images, tweets) · ingenico

ingenico self-serviceThe world’s largest payments event closed its doors last week. During the 4 days, Ingenico Group showcased its most innovative payment solutions, empowering in-store, online and mobile commerce, and revealed the winner of Money20/20 hackathon. Here are the best moments of the event!

Source: storify.com

iSMP4 Companion, Moby/3000 bluetooth 4.0 mPOS, Android Pay, Connected Screens and TapHero

New Kiosk Software for Android Adds Knox Support & MDM

Android Kiosk Software Adds Knox Support and advanced MDM functions

KioWare has released a new version of KioWare for Android (Version 3.9) which moves KioWare significantly into the realm of MDM and adds new interactive digital signage features.   The full press release is found here:

http://www.kioware.com/news.aspx?nid=275

Highlighting the relevant points

  • Adds some features specific to Samsung devices (via the KNOX Standard  SDK).
  • These features include more extensive physical lockdown (volume button, power button, usb/sd card restrictions etc)
  • Includes robust device management tools (remote reboot and application installation/content updating).

An additional feature for all Android devices (not just Samsung)android kiosk software – and this one is big for MDM purposes – is the ability to remotely reset and wipe a device.  

From Laura Miller of Kioware, “the ability to remotely reset a device is a key feature for mobile device management. Combine remote wipe with some of the latest Samsung specific device features and the message is clear, ‘KioWare for Android is a strong option for mobile device management.’”     

KioWare also added some interactive digital signage features that will allow users to click an individual attract screen page and either stay on that page OR navigate to a specific URL.  This will allow attract screens to navigate directly to multiple advertiser websites, if configured to do so.

kiosk software samsung

 

 

Features Gained Through Samsung KNOX

Version 3.9 of KioWare for Android (Lite, Basic, & Full with Kiosk Management) has added or improved a number of features which apply specifically to Samsung devices using KNOX Standard 5.1 and above. Download the KioWare Samsung Support application from Google Play in order to take advantage of these features.

Features specific to Samsung include the following:

  • Option to hide the navigation bar, completely eliminating ability to access any standard device navigation (improved feature)
  • Ability to disable the power off/airplane mode/restart option standard on any Samsung tablet
  • Restricts/allows use of the USB drive and SD card access
  • Disable physical power button (improved feature)
  • Disable access to the home icon/menu (improved feature)
  • Disable volume button & ability to physically change device volume

Kiosk Software – New KioWare for Android Update 3.7

Kiosk SoftwareKiosk Software KioWare for Android

Version 3.7 of KioWare for Android is now available. The latest release of KioWare for Android continues to support EMV certified mobile payments via Credit Call’s newest release of the mPOS CardEaseMobile framework (1.11).  KioWare for Android now also supports devices providing detection of user presence.

Analytical Design Solutions Inc. (ADSI) has released a new version of their KioWare for Android software products.

All KioWare products can be used to secure mobile devices such as tablets, desktops, and smartphones running Android or Windows Operating Systems. KioWare kiosk software products lock down your device into kiosk mode, which secures the overall operating system, home screen and usage of applications.

Version 3.7 of KioWare for Android (Lite, Basic, & Full with Server) has added a new simple attract screen looper to allow customers to easily add attract screens via the configuration tool. The attract screen is also now available in Single App Mode. The configuration tool now also enables user to set the battery indicator display to on or off.

The latest version of KioWare Basic for Android and KioWare Full for Android has also updated support for EMV certified via Credit Call’s mPOS CardEaseMobile framework to version 1.11. Using Miura PINPads and KioWare for Android, a complete end-to-end, EMV compliant and P2PE enabled payment solution is available. For a full device list, visit our website.

Users of KioWare for Android should update their version of KioWare to version 3.7. Current support is required in order to update.

All of these products are available as a free trial with nag screen. Existing clients have the ability to upgrade.

KioWare has been providing OS, desktop, and browser lockdown security for the kiosk and self-service industry since 2001. You can easily download the fully functioning free trial directly from Google Play.

Kiosk Remote Monitoring Update

Updated tutorial and resources: Kiosk Remote monitoring software comes in many configurations. Alerts, remote access, PC diags, activity, reports customized or not. Very strong systems.  Here are some considerations: 

  • Heartbeat (is it up or down?)
  • Statistics on usage
  • Custom reports
  • Configuration of behaviour
  • Reconfiguration
  • Remote access client
  • Patch management
  • Batch updates
  • Batch enrollments
  • 3G or 4G redundancy
  • Backups (now you need security)
  • Remote power cycle
  • Physical access to machine internally
  • Cash or currency involved?

Source: kioskindustry.org

How to Create a DIY Kiosk (aka cheap kiosk)

DIY kiosk Cheap Kiosk

Small business owners recognize the value of self-service because it allows them to serve more customers with minimal staffing overhead. This article gives you the components to piece together a very economical do-it-yourself kiosk for your small business or startup for under $1000

Source: blog.kiosksimple.com

The Components That Make Up Your “Cheap Kiosk”

Firstly, I want to clarify that when I say “cheap” I’m not referring to using shoddy hardware or a free hosting service that could be unreliable.  Your kiosk is going to be a reflection of your business, so the last thing you want to do is leave a bad impression with your customers because your kiosk is constantly out of commission.

By cheap I mean affordable, because in order to do this on a tight budget you’re going to be selecting proven reliable hardware that’s not the latest and greatest on the market.

Let’s start by examining the components which make up your typical kiosk solution.

  • The kiosk hardware
  • The kiosk application
  • The kiosk lockdown software

Kiosk Hardware

Most kiosks are either a freestanding design or else deigned to sit on a tabletop or be mounted to a wall.

We’re going to use a tablet with a secure enclosure designed for a tabletop in this example because it’s a very economical and practical option.

Craig Keefner put together this handy list of kiosk tablet enclosures.  It’s important to select a tablet enclosure designed to handle the abuse of a self-service environment.

This list is also a good starting point for selecting your tablet.  There’s no point in selecting a tablet which no one builds a secure enclosure for.

We’re going to go ahead and use the Microsoft Surface Pro 2 tablet because it’s a proven device running Windows 8.1.  At the time of this writing the Surface Pro 3 has been out for a while so you can get the Surface Pro 2 for a good price.

The list price is $899, but a quick search on Amazon shows that I can get a new one for $529.99.

Next we need a tablet enclosure designed for a tabletop and secure enough for a self-service environment.  We’re going to use the Full Metal Jacket + Figure 8 Base from ArmorActive which costs $289.

Full-Metal-Jacket-Figure-8-Surface_555x555

Full Metal Jacket + Figure 8 Base – Surface Pro 2 Kiosk by ArmorActive

Kiosk Hardware Total Cost: $818.99

Kiosk Application

The kiosk application is the software or website that makes up the user interface and potentially controls payment devices and other kiosk hardware.

Your kiosk application can either be a native application or a website, but for the sake of doing this on the cheap we’re going to create our kiosk application as a website.

One of the easiest ways to create your kiosk application is to use WordPress.  Their CMS makes it really easy to create all of your own content without ever having to touch a line of code.

Here is a "Shady Kiosk" from Dollar General store. Does this appear to be DIY you think? From the collection "Not the Best Idea" . Click for full image
Here is a “Shady Kiosk” from Dollar General store. Does this appear to be DIY you think? From the collection “Not the Best Idea” . Click for full image

You’ll also need a hosting solution.  WordPress recommends a hosting company called Bluehost whose WordPress hosting starts at only $1.95 per month.

Just signup for a WordPress hosting account and you’re ready to start designing your kiosk’s content in this easy-to-use CMS.

Kiosk Application Total Cost: $23.40 (1 year of WordPress hosting)

Kiosk Lockdown Software

The purpose of kiosk lockdown software is to ensure that your kiosk application (in this case a WordPress website) is always running and that malicious users can’t tamper with the OS.

This kiosk software is essentially a security product which ensures that your content is always on the screen and your customer’s data is secure.

Without kiosk lockdown software the kiosk can be hacked and your customer’s sensitive information could be compromised.

KioskSimple is an economical kiosk lockdown software for Windows which costs only $149 per kiosk (one-time cost) and makes it easy to put your website on a kiosk.

Kiosk Lockdown Software Total Cost: $149.00

Total Cost: $991.39

As you can see, putting together a self-service tablet kiosk solution can be very economically provided you select the right components and are willing to create the kiosk application yourself.

If you get stuck, it’s not hard to find WordPress developers online for a reasonable rate.

Your new tablet kiosk will allow you to serve more customers and even save on labor costs through the use of self-service.

—————————

Editor Notes:

For your “cheap kiosk” remember for this example the cost is referenced to direct up-front costs, not subsequent costs.  A service call is 2 hours of somebody’s time, usually at $60/hour.  Computers which are End of Life are naturally cheaper, just like consumer models.  The reason is odds are a year from now it won’t be available as a replacement.  And instead of a Surface 3 for $500  you could use a $250 ASUS Transformer.  Which one will need replacing first?

DIY Android Kiosk

For an Android kiosk there are multiple Android lockdowns.  KioWare and Sitekiosk should be considered at the top. Both of these come with robust kiosk remote monitoring options.

Then there is also Chrome Kiosks another option. It has the Chrome management console.

Whatever people touch, people will eventually break. Figure on that and you should consider your keyboard (if used) and your touchscreen.  Poorly mounted tablets which are banged around by people poking at them end up costing money.

And remember DIY kiosks generally always appear to customers as DIY.  Maybe that is a profitable strategy for some (dollar store e.g.).

Below are some “not such a good idea” examples.  And thanks to Andrew Savala of Redswimmer for the core article.
Follow Craig’s board NOT the Best Idea… on Pinterest.

Mobile device BYOD management vs kiosk software KioWare

When securing and locking down kiosks or mobile devices, is kiosk software or mobile device management more beneficial? It depends on the context.

Source: www.kioskmarketplace.com

One way MDM is moving into that industry is via the tablet. “When tablets arrived, it was a natural addition to, or replacement of, the smartphone. Quickly, it became clear that tablets could also be used by a much broader segment of staff on tasks within the workplace,” said James Kruper, president of KioWare. “For example, sales staff in a retail store can wander around the store with a tablet helping customers.”

This pushed tablets into a category Kruper calls a “purposed device,” since it is a device that is utilized for a specific purpose, within certain security parameters. Hence, it would make sense that MDM would begin to push into the self-service market, but also kiosk software could also move into the smartphone MDM market, according to Kruper. Purposed devices lay in between self-service and mobile device management.

There are still a few primary differences between the two markets. First of all, most self-service kiosks are made for use by the general public whereas a purposed device is usually meant to be utilized by an employee or owner during hours of operation. Second, many kiosks utilize peripherals in a manner that MDM devices have not adopted yet. Some examples of this include magstripe readers, printers, RFID scanners, cash dispensers and so on. In order to perform this task, the kiosk needs an interface to communicate with the devices.

“MDM vendors will need to add self-service capability to their MDM architecture, and the risk is that it will become a clunky add-on that performs poorly,” Kruper said. “MDM can be a viable option in the purposed device market, but in the true kiosk/self-service market, they are the new kids on the block and need to prove they can provide 24×7 security as well as device integration and monitoring.”

The key question that emerges from this discussion is whether MDM will ever be able to displace kiosk software. For purposed devices, it could go either way, according to Kruper. If keeping the device locked down is more important, then kiosk software might be more beneficial. On the other hand, if you need to be able to change the settings and update the device often, then MDM might offer more freedom.

“In the kiosk/self-Service market, if it is a public facing kiosk expected to run unattended and for long periods of time, then it is hard to beat kiosk/self-service solutions designed and tested specifically with that intent,” Kruper said. “In the spectrum that is corporate device management, consider that BYOD is on one side of the spectrum where there is a high level of freedom but little/no control, MDM is in the middle,

and kiosk software would be to the right where there is a high level of restricted behavior allowing for stronger security and tight control of the device.”

Kiosk Group Introduces Revolution Enclosures for iPads, Tablets and Standard Touchmonitors

Kiosk Group Introduces Revolution Enclosures for iPads, Tablets and Standard Touchmonitors
– February 20, 2015 –

Source: news.thomasnet.com

Mike James and Kiosk Group offer up some new innovative designs which work from 9″ tablet to 32″ portrait mode.