Category Archives: Charging Kiosk

Charging Kiosks Feature – Getting a Charge out of Kiosks

The Mobile Phone Charging kiosk is helping venues head off a growing health hazard.   

By Richard Slawsky contributor originally published 7/24/2016

Mobile Charging kiosk jcdecaux
Click for full size image of Olea designed JCDecaux & Verizon charging and signage unit for airports & more

We’ve all felt it. It’s that feeling of panic deep in our gut when we realize our cell phone batteries are on the verge of dying.

A study by mobile phone maker LG Electronics dubs that feeling “Low Battery Anxiety,” and nine out of 10 people in the United States feel it when the charge on their phone battery drops to 20 percent or lower. Symptoms of the affliction include asking a total stranger to borrow their phone charger, ordering something at a bar or restaurant just to use their power outlet or arguing with a significant other or romantic interest because of unanswered calls or texts.

Fortunately, innovative kiosk manufacturers and deployers have

frank mayer charging kiosk
Click image for full size view of Bridgestone Charging Towers designed by Frank Mayer & Associates, Inc.

introduced a cure, rolling out units in airports, retail locations, sports arenas and other venues that allow consumers to charge their mobile phones and obtain quick relief from the dreaded condition.

A growing health hazard

There is little doubt that mobile phones have penetrated nearly every aspect of our lives, and increasingly those phones are of the smart variety. A February report by research firm comScore indicates that nearly 199 million people in the United States own a smartphone, or more than 79 percent of the overall mobile phone market. People are choosing smartphones not just for personal use, but to help them run their businesses.

And the use of tablet computers is growing as well, with research firm eMarketer predicting the number of tablet users around the world will grow to 1.43 billion in 2018, up from 1 billion last year.

Phone Charging Station Kiosk
With Charging Stations deployed in 25+ airports globally, Parabit helps aviation and numerous industries engage customers, transform physical environments and showcase resources through a diverse range of indoor & outdoor products and features, including branding options often leveraged to help monetize projects. For more information call 516.378.4800 or Email Us

With such incredible growth, it’s no surprise that Low Battery Anxiety is becoming a significant health problem, and that kiosk companies are rising up to meet the challenge.

Because the market is relatively new it’s difficult to pinpoint specific numbers, but a Google search of the term “phone charging kiosk” indicates dozens of players, with units deployed in thousands of locations around the world. The field is served by established manufacturers including Olea Kiosks, KioWare, KIOSK, Parabit Systems and Frank Mayer & Associates Inc., along with younger deploying companies including ones like ChargeItSpot, goChargeBrightbox, Veloxity and ChargeTech.

Baltimore-based NV3 Technologies was one of the earliest entrants into the market. The company is now the largest player in the market, with thousands of kiosks across the United States and in three other countries.

“We saw early on that the need to charge your phone was going to become a big problem, and we were right,” said NV3 co-founder Ryan Doak.

Phone charging kiosks operate in a number of different ways. Many feature an assortment of charging cords that fit most popular phone models, while some feature Qi, or wireless charging. That method delivers a charge inductively, with the user simply placing their phone on a pad to receive a charge. Still others rent portable battery packs that users return to a kiosk when they’re through.

And those units are popping up everywhere. In 2014, Olea Kiosks was approached by outdoor advertising firm JCDecaux Airport Inc. to design and manufacture a digital charging station kiosk. The end result was a sleek, eight-foot-tall unit that features four wireless charges, eight 110-volt outlets and six USB ports. The partners have deployed more than 250 kiosks in seven major airports around the county:  Miami, Newark, JFK, LAX, Houston, Boston and Orlando.

Chromebook charging another growing opportunity

With many schools faced with the dilemma of needing to provide digital tools to students while at the same time seeing budgets cut to the bone, the Chromebook has emerged as a solution of choice.

Chromebooks are laptop computers running Chrome OS as their operating system. The devices are designed to be used primarily while connected to the Internet, with most applications and data residing in “the cloud.”

Chromebooks are sold mainly by Google and its retail partners, with schools its largest customer category. Google also markets the low-cost devices to first-time computer users and those seeking a second, backup computer.With

Google also markets the low-cost devices to first-time computer users and those seeking a second, backup computer.With Chomebooks becoming increasingly prevalent as a teaching tool, schools are looking for ways to charge a large number of devices at the same time.

That has led to the development of the Chromebook Charging Cart, a mobile unit that can charge as many as 36 Chromebooks, Ultrabooks or Netbooks at the same time while keeping them secure in a locked cabinet. Others are looking at NV3 Technologies hightop table to charge Chomebooks and laptops.

And the need for Chromebook charging solutions is like to remain strong for the foreseeable future. Chromebooks for educational use rose from 38 percent of device sales in 2014 to more than 50 percent in 2015, according to research firm FutureSource, topping 56 percent by the fourth quarter.

“The momentum behind Chromebooks continued to be driven by the need for districts to implement online assessments and Chromebooks have provided a cost effective way of doing this, as well as providing efficient device management both inside and outside of the classroom,” according to the FutureSource report.

In May, fashion retailer Neiman Marcus announced plans to deploy 37 ChargeItSpot phone charging kiosks in 30 of its stores. The kiosks allow users to charge their phones in a secure locker while they shop.

And when Clark Kent visits New York, he may end up changing into his Superman outfit at a phone charging kiosk instead of a phone booth. In June the city rolled out the first of 7,500 planned LinkNYC kiosks, designed to replace outdated pay phones with kiosks that offer ultra-fast Wi-Fi, a tablet for web browsing and two USB ports for charging mobile devices.

Increasingly, venues such as bars, restaurants and theaters are partnering with kiosk makers to deploy custom solutions as a free amenity for their customers

“There is immense potential for deployment of custom device charging station solutions,” said David McCracken, CEO of York, Pa.-based kiosk and digital signage software provider LiveWire Digital.

“The technology is already developed,” McCracken said. “Custom projects should begin popping up in short order, particularly given the endless ways to tie this into customer data collection, engagement, retention and experiential advertising.”

A choice of business models

Of course, although it’s clear that phone charging kiosks offer great benefits to consumers, for the technology to be successful in the long run it needs to offer a benefit for the deployer as well.

There are currently a number of models by which companies are using phone charging kiosks to promote their brand and boost their bottom line.

“We sell and straight-lease our units,” said Billy Gridley, CEO of New York-based phone charging kiosk provider Brightbox.

“The venue chooses whether to offer the charging amenity on a complimentary or pay-per-charge basis,” Gridley said. “Almost 80% of our globally deployed units are offered as a free amenity; brands and sponsors customized the kiosks with on-panel and on-screen content.”

Brightbox’ kiosks include several secure charging compartments, accessible by swiping a credit or debit card or by entering a code on the screen. The customer simply plugs in their phone, closes the compartment and walks away. A light glows green on the door of the compartment when the charging is complete, usually in about 35 minutes.

Brightbox’ Mark3 kiosk can be wall-mounted, table-top counter-mounted or freestanding stand-mounted. The company has more than 700 units deployed around the United States and in six other countries.

While Brightbox and others are targeting the pay-per-charge, advertising-based and brand-building models, others are finding success targeting a specific niche. New York-based ChargeItSpot, for example, targets retailers who want to offer phone charging as an extra service to their customers.

NV3 Technologies manufactures a variety of kiosks from lockers to solar-powered, but the most popular by far for the company is the hightop bar table, Doak said. The table fits into many environments from the obvious bar to tradeshows, events, universities and corporate lounges, allowing users to carry on a conversation while they charge their phones. The table can operate from a standard outlet or from a proprietary battery configuration allowing you to cut the cord.

ChargeItSpot’s kiosks also feature multiple secure lockers, each with a number of charging cables. The kiosks can charge about 98 percent of the phones on the market today. The company offers its kiosks in the United States and has recently expanded into Canada, partnering with retailers including Bloomingdales, Nordstrom and Urban Outfitters as well as a number of casino operators to locate kiosks in those venues.

“People can lock up their phone and continue with their shopping,” said Sheri Tate, senior vice president of product strategy with ChargeItSpot.

Customers access the lockers by entering their 10-digit phone number and choose a secondary security image on a 17-inch touchscreen on the face of the unit. Those screens are customizable with content provided by the retailer.

In exchange for a free charge, customers agree to accept a single text message from the retailer, allowing the retailer to build a database of the customers already in their stores.

The devices can also be accessed via a loyalty card, encouraging customers to sign up for a player’s card if they don’t already have one.

“Casinos have been one of our most successful partners,” Tate said.

“They receive thousands of visitors every day, with many of them staying on the gaming floors for long hours,” she said. “We wanted to give those customers a free amenity that would ensure an all-day connection. Our casino partners love how the charging kiosks encourage their customers to stick around and play longer.”

And that ability to capture customer data is proving to be one of the key benefits for retailers and other venues in providing charging services as an extra amenity. ChargeItSpot, goCharge and others offer the ability to capture email addresses, conduct customer surveys and gather mobile numbers via the attractor screen in exchange for a free charge.

“It’s the wave of the future, because you can interact with the customer,” said Bill Landau, senior vice president and director of sales with goCharge. The company has kiosks deployed throughout the United States and is expanding into Canada. It has also leased units for use in Mexico and Europe, and recently introduced what it terms “intelligent units,” specifically designed to trade a charge for customer info.

“The ability to gather than information can be very valuable for a business seeking to capture new business and build a customer database,” Landau said.

Quotes

BrightBox – we have a kiosk product connected to and supported by a robust “open” Linux platform with web portals for: fleet management, content management, and data management and reporting (usage, survey data, email and SMS address collection, and audience measurement via our  BrightEyeQ software and the on-unit camera. We permission our venues and partners to go onto our platform to run their businesses. Our operators (Brazil, Mexico, UK, Canada, Sweden, Chile) manage their connected kiosks on the platform; our clients manage their ad content and interactivity campaigns. No competitor does this for clients.

More Charging Kiosk news

Kiosk Solutions Magazine Writeup on Charging Kiosks

We recommend the recent writeup in Kiosk Solutions Issue 2 which covered phone charging. See the online magazine here.

charging-europe-article
If Ian Hobson has his way, your phone will never
run out of power again. Using an innovative
charging service he aims to deliver secure, free
charging in public places around the world. ChargeBox in UK.

Modern life relies heavily on smart devices, in particular mobile phones. With a pocket-sized device offering quick and easy access to the Internet for socialising, entertainment, good old fashioned phone calls and more, it’s no surprise we use them so much. We could live without them, of course, but when
the power runs it can sometimes feel like the world is about to end. And that’s exactly where ChargeBox comes in…

1. How did you come up with the
idea for ChargeBox?

It all started before the smartphone revolution, when battery life wasfantastic. Because of this people often went out without their charger, But when the battery finally did run out, it was
difficult for people to charge their phone again. We wanted to solve this problem.
Our initial success was with travellers who needed to charge their phones when in transit.

Once smartphones came along people began carrying their charger with them more because battery life was significantly reduced. But even with a charger to hand it’s not always possible
to access a power outlet, and this is where we come in. And since charger connections have been reduced to just two main types – Apple and Micro USB rather than a unique charger for almost
every phone, this side of the service is now much simpler than it was when we first started.

2. Why offer free charging?

Adoption of a free charging service parallels the way free WiFi proliferated a number of years ago. Public WiFi has been around for a while now, but in the early days it was expensive to use and
the uptake was extremely limited. Now it’s even more readily available, and most importantly, it’s often free. The result, as
you’d expect, is increased use and we think charging will follow the same path.  In the run up to the Olympics Westfield Shopping Centre wanted to begin providing free WiFi to visitors.

They also wanted to offer free phone charging, and approached ChargeBox for a solution that would work in this type of location. A charging box that was secure was essential to this, along with a simple service anyone can use. Our goal is to make as many charging  stations as possible around the globe free. Making them free relies on sites paying for the service  themselves, or using sponsorship in some form. Retailers will often skin the units to keep them in-line with their brand.

3. What are your target sectors?

For that and more you need to visit the online magazine here.

The Magazine for EV Charging Terminals and Technology

EVcharge Magazine – Terminals and Technology Magazine

EVcharge magazineEV Charging Magazine. EV Charge is the world’s only print and digital magazine for electric vehicle charging infrastructure, terminals and technology

EVcharge magazine is the only technical journal for manufacturers, integrators and deployers of EV charging terminals and technology. Published on a bi-monthly basis, EVcharge magazine reaches an audience of 15,000 qualified professionals throughout Europe. The magazine is aimed at Project Managers, Facilities Managers, Estate Managers CIOs, CTO’s FD’s etc.

The first issue of EVcharge will focus on the following subject areas:
▪ Industry focus – commercial charging networks
▪ Renewables & car charging
▪ Unattended payment
▪ Car park charging

To discuss editorial features within the launch issue, or to discuss marketing opportunities please call Ian Titchener on 01353 771464 or Lloyd Vella on 01353 771461

Web brochure

Calvin Klein Rolls Out Charging Kiosks to Keep Shoppers Happy

charging kiosk

BOSTON, Nov. 21, 2016 /PRNewswire/ — Consumers at select Calvin Klein stores will get to enjoy a complimentary phone charge during their shopping experience with Veloxity charging kiosks. Calvin Klein is expanding their in-store experience by deploying charging kiosks to over 9 different retail locations

Source: finance.yahoo.com

Calvin Klein’s Director of Marketing, Roland Figueredo who was in charge of the project says; “In the fast paced retail environment, we are trying to meet all of our customers’ needs. From the product we sell, to the shopping experience, we want the customer to feel special.”

He goes on to add: “We are also trying to bring a bit of modern technology and convenience into our stores and these charging kiosks gives us that opportunity.  We are able to give the customer a place to charge their phones, see some branded content and continue to shop…a win/win for the stores and the customer. Working with Veloxity has been a pleasure from day one. They were able to turn this around in a very short time frame and have provided excellent customer service throughout this project. I look forward to working with them in 2017 to expand these into more of our stores in North America.”

Press Release – Phone Charging Kiosk Market Growth

See press release here.

Phone Charging Kiosk Market Growth

The phone charging market has experienced a double digit growth in the last 2 years and is growing even faster.

DENVER, CO – 02 Aug, 2016 – Whether it is in a retail store such as Neiman Marcus, the airports, bars or the streets of New York the emerging phone charging kiosk market has been on a tear and shows signs of increasing even more. While providing a sought after commodity for consumers the systems are collecting customer data while lengthening customer dwell time in the retail location.

For an overview and writeup on the market (1000 words) complete with a large gallery of photos displaying some of the many makers and models, visit kioskindustry.org and read our exclusive story on the market. We highlight “Low battery anxiety” that many consumers experience and how these new systems provide a positive conclusion. Getting A Charge Out of Kiosks is our industry piece for August.

Another high revenue market which is growing is the marijuana market and we have a nice wrap on a couple of major players moving into that space.  Here is link for marijuana kiosk feature.  Olea Kiosks in California is one of the major players and the west coast is the biggest market.

Our third feature is a nice opinion piece by Laura Miller of KioWare on the industry shift that we have seen and which is occurring right now in the self-service space.  Laura did the piece for our European media partner Kiosk Solutions magazine and we are able to reprint it.  Note tradeshow Kiosk Summit North in UK in Oct 2016,

SlabbKiosks is our New Advisory Board Member for July. Slabbkiosk builds standard and custom kiosk designs (no design fee) with software for any type of application – from medical to micro market self-checkout solutions. Welcome to Kisha, Pete, Mike and new vp there Rick Kobal.

About the Kiosk Industry Group

The Kiosk Industry Group based in Denver Colorado is the kiosk trade association and qualified marketing network for the kiosk and self-service  industry.

For more information please log onto http://kioskindustry.org

Our email contact is craig@catareno.com

Advisory board members include Olea Kiosks, KioWare, Kiosk Information Systems, SlabbKiosks, OptConnect, PROVISIO, Crane CPI, ARCA, Turnkey Kiosks and SlabbKiosk. Additional members include Peter B. Snyder and CTS (Connected Technology Solutions).  Together they provide the strategic guidance and support for the Association in direction and focus concerning all types of transactional and informational self service solutions such as bill pay automation, lockers, loyalty, employee systems and customer retention, flow & services. Device integrations include biometrics, foot traffic sensors, scanners, printers, demographic indentification and discovery, EMV and all types of cash and currency.

KI is the kiosk industry association and our focus is fairly simple, “kiosks in self-service”. Aka keep it simple.


Video Link: https://youtu.be/gRHwjRxgnvM

Full News Story: http://pressreleasejet.com/news/phone-charging-kiosk-market-growth.html

Distributed by Press Release Jet

Media Contact
Company Name: CAKCEK
Contact Person: Craig A keefner
Email: craig@catareno.com
Phone: 3032618836
Country: United States
Website: http://kioskindustry.org

Charging Kiosk – BWI Thurgood Marshall Airport Welcomes FuelRod Mobile Charger Kiosks

Charging kiosk

SAN DIEGO, CA–(Marketwired – Jun 1, 2016) – Tricopian, LLC, a San Diego, California-based developer of the innovative FuelRod mobile charging service for smartphones and tablets, announces that its FuelRod® “SwapBox™” kiosks are now deployed at Baltimore-Washington International Thurgood Marshall Airport (BWI). As one of the fastest-growing airports in th

Source: www.marketwired.com

NRF 2016 Retail Kiosk Gallery

NRF 2016 Retail Kiosk Gallery

Pictures of units that we took as we toured NRF in NY for 2016. The coolest demo was Diebold actually.


ChargeItSpot Adds Loyalty Program Integration to Phone Charging Stations

New line of phone charging stations incorporates card scanner feature allowing retailers to offer complimentary phone charging exclusively for loyalty members
Philadelphia, PA (…

Source: www.benzinga.com

The charging stations feature a built-in card scanner that enables complimentary phone charging as an exclusive benefit for loyalty card members. The technology also enables clients to collect and append opt-in data – like email addresses and phone numbers – from loyalty members.

Retailers and mall operators aren’t the only ones able to benefit from this next generation of charging kiosk. Casinos, stadiums, and any brand with a loyalty or membership program are prime targets for this new technology. The kiosks can also help drive new loyalty sign-ups. If a customer is not an existing loyalty member, the touchscreen will direct them to the nearest on-site location where they can sign up to become a member, and then get a free phone charge.

Veloxity to Feature Phone Charging Kiosks at BizBash NYC

BOSTON, Oct. 13, 2015 /PRNewswire/ — Veloxity (http://www.veloxity.us), a leading provider of commercial cell…

Source: www.prnewswire.com

Veloxity sells and rents the kiosks to customers in the event, university, airport, hospital, casino, and restaurant industries. Companies surveyed by Statista said they planned to increase their spending at tradeshows 26%, in 2013. Products such as cell phone charging kiosks fit right in with this trend. The Veloxity charging kiosks include a built-in LCD screen for customizable display ads, branding and sponsorships.

 

According to the International Associations of Exhibits and Events, the trade show industry has grown at a rate of about 3% per year since 2013. It has grown 3.6% from 2010-2015 in the United States alone, where the industry represents as much as $15 billion in revenue per year. In addition, attendance has been steadily increasing.

Phone charging kiosks at VidCon 2015

Phone Charging Kiosk
Phone Charging Kiosk

Phone Charging Kiosk – Brightbox Inc., a global platform provider of networked mobile device recharging and engagement solutions, announced it teamed with Panasonic to keep the throngs attending this past weekend’s VidCon 2015 charged and engaged.

Source: www.kioskmarketplace.com

Brightbox Mobile Charging Lockers Securely Powering the Major Sports Event Industry at 2015 National Sports Forum

New York, NY (PRWEB) February 07, 2015 — Brightbox® Cell Phone Charging Stations Enhance Conference Experience By Keeping On-the-Go Sports Marketers and Promoters Charged, Connected and Engaged

Source: www.prweb.com

10 Trends Super-Charging Self-Service – Vertical Systems Reseller (blog)

From integrated technologies and expanding payment options, to location awareness and personalization, we take a look at the top ten trends driving explosive growth in self-service.

Source: vsr.edgl.com

10 Trends Super-Charging Self-Service 

TVA installs solar-powered phone charging kiosk in Knoxville’s Market Square

Visitors to Knoxville’s Market Square can change their devices for free with a new solar-powered charging kiosk installed by the Tennessee Valley Authority.

Source: www.wate.com

The kiosk is located next to the TVA fountain across from the square on Wall Avenue and can charge up to six mobile phones or tablets at a time with a variety of built-in cable connections. The kiosk is operational 24 hours a day and can run for up to two days without sun.

Samsung Invents Wireless Charging Systems and Charging Kiosk – Patently Mobile

The US Patent & Trademark Office published a patent application from Samsung that reveals one of their latest inventions regarding a new display technology for charging wirelessly through a display panel and/or a wireless charging system. Our report presents you with four of Samsung’s charging application examples over and above the tablet case that you can see presented in our cover graphic.

Source: www.patentlymobile.com

London’s iconic phone booths reborn as solar gadget-charging kiosks

The ‘solarbox’ scheme may pain some smartphone-eschewing old-timers. But at least London’s beloved phone boxes are still kind of being used to make calls, right?

Source: www.mnn.com

On Tottenham Court Road, a single démodé London phone booth dressed in the standard “currant red” has been painted over in green and outfitted with roof-mounted solar panels. Inside the kiosk, the payphone hardware has been removed and replaced with charging stations for mobile devices and screens that, naturally, play advertisements.


An additional five so-called solarboxes will join the kick-off kiosk at Tottenham Court Road Station by next spring. It’s expected that each solarbox, capable of boosting device batteries by 20 percent in 10 minutes flat, can charge up to 100 mobile devices per day.
 
And those looking to use a solarbox needn’t have a pocketful of pence or swipe a credit card. The sextet of charging stations will be free of charge although users are, as mentioned, subjected to a stream of adverts while they patiently wait for their batteries to receive a boost.