Category Archives: Kiosk Newsbits

Skip The DMV, Renew Your Car Registration At King Soopers « CBS Denver

Running errands just got a lot easier for people living in some cities across Colorado now that the DMV has renewal sites at some King Soopers stores. The plan is to add even more in the state.

Source: denver.cbslocal.com

Nice video on renewing at King Soopers in Colorado.




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Posiflex Launches New TK Series Interactive Kiosks

Posiflex Launches New TK Series Interactive Kiosks

See link for more info and the video is recommended

posiflex kioskTAIPEI, Taiwan — Posiflex Technology, Inc. today launched the Paragon TK-3200 Series, and the Stellar TK-2100 Series – interactive kiosks that aimed at shaping the future of retail and hospitality industries, enabling brands to interact with consumers in new and innovative ways that add convenience, speed of service, and fun.

Paragon TK-3200 Series – 32” Interactive Kiosk

Packed with functionality and convenience in an appealing design, the Paragon TK-3200 Series is a 32” interactive kiosk that is suited for retail stores, quick service and fast casual restaurants. It serves as a seamless extension of the existing POS terminals, helping store owners to drive sales during peak times, and offers various ways for consumers to order, pay and engage with the brand.

Featuring a 32” PCAP touchscreen for intuitive interactive use, the Paragon TK-3200 Series supports scanning & printing functionality, and a customized bracket for EMV payment devices. Easily adapting to store environments, it offers various mounting options: wall-mounted, single or dual sided operation.

Stellar TK-2100 Series – 21.5” Modular Kiosk

The Stellar TK-2100 Series is a 21.5” modular kiosk that can be configured in countertop or floor-standing style, providing modular deployment options in the same standardized family. The enclosure provides a 21.5” PCAP touchscreen, and can be customized with preferred components common to most self-service transactions from barcode scanner, receipt/ticket printer, bill acceptor, and card dispenser.

The platform accommodates a variety of applications such as self-service POS, loyalty program, gift cards, self-check-in, self-ticketing, online ordering and click & collect in a wide range of environments including retail, hospitality, and entertainment.

Owen Chen, President and CEO at Posiflex Technology, Inc. comments, “The Paragon TK-3200 Series & Stellar TK-2100 Series represent a brand new kiosk product line for Posiflex, which fits perfectly into our growing product portfolio, and will continue our commitment to offer quality, performance, and long-term durability.”

Additionally, the TK Series features an optional tri-color LED indicator light, which provides kiosk operational status at a glance. And all access doors open at the front to provide easy access for simple maintenance and field service. There is no need to move the kiosk away from walls, or dismantle the main body of the kiosk to remove components for servicing.

Showcase at GITEX 2018

Posiflex TK Series interactive kiosks will make its first debut at the GITEX Technology Week from 14-18 October 2018 at the Dubai World Trade Centre, booth B3-10/Hall 3.

About Posiflex:

Founded in 1984, Posiflex Technology, Inc. has designed and manufactured its own-branded and world-class POS solutions. Since 2016, Posiflex has determined to grow beyond the POS business and further expand itself into self-service solutions (KIOSK), and to a few more vertical markets serving B2B IoT platforms empowered by embedded PC. Posiflex’s offices are in the USA, Germany, Netherlands, UK, China, India, Singapore, Malaysia, Japan, and Korea along with the global distribution networks to provide direct and timely support to its customers around the world. For more information: www.posiflex.com.

logo

Contacts

Posiflex Technology, Inc.
Wei-Lun Chang, +886 (0)2 2299-1599
[email protected]




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With sports gambling legal, some are betting on a new kind of fan experience

Sports Betting Kiosk in the Near Futuresports betting kiosk

Many owners and businesses are doubling down on new tech that will incorporate wagers into watching.

Source: www.washingtonpost.com

For years, most American sports leagues have resisted gambling of any sort, scarred by match-fixing and point-shaving scandals that still stain history books. But in recent years, public attitudes have relaxed, and many of the major stakeholders slowly have shifted their stances. In May, the Supreme Court effectively shut down the federal law that outlawed sports betting in most places outside of Nevada, allowing individual states to decide on their own if they want in on the lucrative sports gambling business. It’s an industry that some believe topped $100 billion as an underground market and some analysts think could grow into a $6 billion to $16 billion industry, depending on how many states get onboard.




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Sports betting kiosk available at the track for NASCAR weekend | Delaware First Media

Race fans will be able to place bets at the track during this weekend’s NASCAR tripleheader at Dover Downs Racetrack.

Source: www.delawarepublic.org

Dover Downs Casino staff will be taking bets from the kiosk on Saturday’s NASCAR Xfinity Series and Sunday’s Monster Energy series playoff races as well as the full menu of sports.

 

Dover Downs Racetrack Assistant Vice President of Marketing Gary Camp says Las Vegas odds-makers William Hill will set the odds for individual drivers.

 

This is the first time in NASCAR history fans can legally bet on a race on location.




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New York City’s WiFi kiosks have over 5 million users

New York City’s high-speed WiFi kiosks have been around for a while, but just how many people are using them? Quite a few, in fact. The LinkNYC team ha

Source: www.engadget.com

Excerpt from Engadget – The LinkNYC team has revealed that there were over 5 million registered WiFi users as of September 2018, with over a billion sessions spread across the 1,700-plus units in the city. People make over 500,000 calls every month, too, although it’s not clear how many of those were ice cream truck pranksters. You can safely presume that there’s plenty of demand.




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Stores Magazine (NRFK) – September 2018 – Nice to See You Again

Source: www.storesmagazine-digital.com

Nice story on facial and recognition and how Fraud-IQ is helping retail in loss prevention.

 

Excerpt: 

Merchandise returns cost retailers in the United States more than $350 million in sales last year, including up to $22.8 billion attributed directly to fraudulent returns and abuse, estimates data analytics firm Appriss.

 

"Fraud is such a big number in retail, one that largely goes unchecked," says Peter Trepp, CEO of FaceFirst, a software firm that provides a security face recognition platform for use in industries including retail, air transportation, casinos, sports and event venues. The company recently unveiled Fraud-IQ, which it calls the first facial recognition product built specifically for use against retail return fraud.

 

"It’s hard to find tools to combat fraud," Trepp says. "Part of this is because criminals have become so sophisticated. We think [facial recognition] is a contribution to battle this."

The new Fraud-IQ works in two ways to assist retailers. "First, it can identify people entering the store without a package and then showing up at the return counter with goods to return," Trepp says, "and the second works against repeat offenders."




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Self-Service Kiosk Cleanliness – Considerations Before and After Deployment

Self-Service Kiosk CleanlinessSelf-Service Kiosk Cleanliness

Left unattended, interactive kiosks can get dirty, inadvertently turning off potential users. Read about best practices for keeping a kiosk clean.

Source: www.olea.com

One takeaway — A best practice example would be to adopt the same cleaning schedule as your customer counter.  In the morning wipe the kiosk touchscreen with something like Easy Screen and ideally at the end of business wipe it again.  Every day. Also any contact points, and while you are at it, do your mobile phone too!




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AI for Crime Prevention and Detection – 5 Current Applications

AI Crime Prevention and Detection AI Crime Prevention and Detection

From detecting gunfire to predicting high-crime areas, artificial intelligence is being applied in crime and criminal justice. In this article w

Source: www.techemergence.com

New tools for the public. Several of these dovetail with emergency kiosks too.




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Shoppers Order Fresh Veg Off Kiosk

Grocer Lets Shoppers Order Fresh Veg Off Kiosk, From On-Premise Roof Garden –

There is endless talk in this business about connecting digital signage to customer experience, but it’s not that often that I see initiatives that get beyond those customers seeing something…

Source: www.sixteen-nine.net

Grocery in Canada allows ordering fresh vegetables that are picked for you.




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GLI STANDARDS – Gaming Laboratories International

GLI Gaming Kiosk CertificationGLI STANDARDS – Gaming Laboratories International

GLI’s business is to test, review and report on gaming devices and systems against the standards established by relevant gaming jurisdictions worldwide.

Source: www.gaminglabs.com

Background information on Gaming Labs certification for gaming regulations.

GLI Standards

GLI’s business is to test, review and report on gaming devices and systems against the standards established by relevant gaming jurisdictions worldwide. Each jurisdiction has the authority to set their own standards; however, many use our standards as a starting point in developing their regulations.

In other words, GLI has established the base standards for gaming devices and systems around the world. We are the experts in the industry. *Non-English versions of the most current versions of any/all recently-updated standards will be posted to this website as soon as practical.




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How Digital Kiosks are Changing the Small Town Experience

How Digital Kiosks are Changing the Small Town Experiencesmart city alternatives for small towns

Small towns across the country are rapidly realizing that interactive digital solutions, namely digital kiosks, have the capabilities to serve as the answer to many of the aforementioned questions, among others.

Source: meridiankiosks.com

Picture this: your company has an out of town meeting, your child has a sports tournament, or your family plans a weekend getaway. As a result, you find yourself in a bustling small town you’ve never before visited. The downtown area is filled with shops and restaurants, but you aren’t quite sure what to do or where to start, and you’re overflowing with questions. Which restaurants are kid-friendly? What do their menus look like? Which direction is the store your friend told you to check out? Is there a local park?

The predicament you’re facing when you arrive in this unfamiliar small town is one that towns across the country are constantly considering—once visitors arrive, will they be able to easily get around? If so, will they be able to find something they’re interested in, be willing to explore, and support local restaurants and businesses?

In an effort to address some of these questions, cities and towns both large and small have begun exploring and investing in interactive digital solutions. You may have heard the term ‘smart cities’ used to describe those implementing interactive technology throughout their cities. Though typically not to the same scale as major cities, small towns across the country are rapidly realizing that interactive digital solutions, namely digital kiosks, have the capabilities to serve as the answer to many of the aforementioned questions, among others.

Read Full Article




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St. Louis Wants Smart Kiosks for All Our Dumb Questions | News Blog

We’re going to be so smart. The city wants to put "smart kiosks" around downtown and maybe business districts in other neighborhoods. They’re mean

Source: www.riverfronttimes.com

St. Louis expands RFP for smart cities




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Smart City – CityPost Information Kiosks Coming to Jersey City’s Streets

Smart City – CityPost Information Kiosks Coming to Jersey City’s Streets

Up to 50 kiosks offering information about Jersey City will be installed throughout the city’s neighborhoods.

Source: jerseydigs.com

City Hall issued a Request for Proposals (RFP) for these types of devices at the end of 2017. The RFP stated in part that “kiosk designs shall be of a modern aesthetic and shall reflect Jersey City’s streetscapes and architecture,” adding that at least one must be installed at or near all of Jersey City’s PATH stations, the Martin Luther King Drive and West Side Avenue Hudson-Bergen Light Rail stops, and at least two Jersey City Housing Authority complexes. The RFP also required applicants to include at least one kiosk per ward in their proposal.

Smart City Media was awarded the contract earlier this year. The company has also installed CityPost kiosks in cities like Little Rock, Kansas City, and Louisville.




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Are McDonald’s kiosks better than cashiers?

Are McDonald’s kiosks better than cashiers?McDonalds Kiosks

McDonald’s is rolling out a new way to order at its restaurants. Kiosks have increased accuracy and efficiency for fast-food chains. But are kiosks better for customers to use?

Source: www.businessinsider.com

The best illustration yet I have seen of the actual menu process and how the choices are added/deducted




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MCDONALDS ADDING KIOSKS TO 140 LOCATIONS IN STATE – The Denver Post, 2018-08-14

McDonalds Kiosks Coming To Colorado Franchisees

mcdonalds kiosk
McDonalds ordering circa 2005 test. Click to see full size image

McDonald’s and its local franchisees are combining to invest $111 million in physical and technological upgrades at 140 Colorado restaurants this year and next, the company has announced.Click here to edit the content

Source: digital.olivesoftware.com

The work, which ranges from remodeling to complete rebuilds, is part of a $6 billion modernization effort McDonald’s will roll out across the U.S. by the end 2020, according to a news release issued Tuesday.

The work includes:

• Adding self-order kiosks to make ordering and paying easier

• Creation of new counters that allow workers to bring food to customers at the table

• Creation of designated parking spots for mobile order pick-ups

• Expanded McCafé counters and new digital menu boards

• New dining room decorations and updated exteriors

McDonald’s has more than 200 independently owned locations in Colorado, according to the company. State Senate President Kevin Grantham, R-Canon City, called the company “a leader in job creation and economic growth,” in Tuesday’s release.




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Kiosk History – the doomed weather kiosk in downtown Washington and Fake News  

Kiosk History – the doomed weather kiosk in downtown Washington and Fake Newsweather kiosk

The reliability of weather reports from a kiosk on Pennsylvania Avenue was a hot topic a century ago.

Source: www.washingtonpost.com

Washington’s weather kiosk was located on Pennsylvania Avenue, near E Street NW. It happened to be directly adjacent to The Washington Post building at the time.

Initially, the kiosk was quite popular with the public, and its reports were frequently cited by the media, particularly The Post. But after a couple of decades passed, Washingtonians began to complain that the kiosk was not reporting accurate temperature readings. The kiosk’s temperature was often 10 degrees warmer than the actual temperature, particularly on sunny afternoons.

The kiosk became a Great Depression-era “fake news” controversy in Washington.

Read the full article and thanks to Francie Mendelsohn of Summit Research for sending to us.




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ADA Kiosk Tech Brief – Gesture Technology

ADA Kiosk Tech Brief – Gesture TechnologyGesture Technology for Kiosk

Last week we went thru a demonstration of gesture technology for kiosk for use by handicapped users. People unable to move their arms.  People unable to speak.

People with ALS, Multiple Sclerosis, Spinal Cord Injury, Parkinsons, Cerebral Palsy and even some cases of Arthritis.

Furthermore, some people may not be able to use voice either, or even if they could, there may be noise or privacy concerns preventing use of voice.

We had a YouTube video created for us which demonstrates 3 different ways in which a user can choose buttons on a kiosk screen in a totally hands-free and voice-free fashion via use of head motion and/or smiling.

  1. Head pointing and dwell clicking.
  2. Head pointing and smile clicking.
  3. Smiling only (with scanning)

Gesture Technology for Kiosk

Gesture Kiosk Software additional info:

For more information email Uday at Percept-D here.




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POS SDK Square – With New SDK, Square Wants to Open New Scenarios for POS | PCMag.com

POS SDK Square – With New SDK, Square Wants to Open New Scenarios for POSPOS SDK Square

By opening up the platform, the tech giant is empowering users to bring cloud-based point-of-sale (POS) to workflows it has never serviced before.

Source: www.pcmag.com

Before launching the SDK into the wild, Square worked with a number of select partners to build custom POS solutions by using Square’s technology. The aforementioned Shake Shack has recently been testing cashier-less stores, which it calls the “Shack of the Future,” in New York City. Working with the development agency Fuzz, the burger chain built a self-service kiosk that let customers order their food and pay all by themselves. Even though it used Square’s infrastructure of security and payment support, these experimental restaurants were able to drive down wait times with a solution that was effectively customized just for them.




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Cannabis Kiosk – greenbox Launches Fully Automated Marijuana Kiosk –

Cannabis Kiosk aka Marijuana Kiosk NewsCannabis Kiosk aka Marijuana Kiosk

greenbox Robotics Brings Automation to the Cannabis Industry with New State-of-the-Art Vending Marijuana Kiosk Starting August 15th, California Dispensary Owners Can Provide Customers With A Futuristic and Inviting Shopping Experience Saving Them Time… #cannabisautomation #cannabiskiosk #cannabisrobotics

Source: www.newcannabisventures.com

Standing at 6 feet tall and 4 feet wide, each marijuana kiosk is designed to maximize retail space. The machines are equipped with a DIVI robotic arm that delivers fantastic range of motion, speed and precision to deliver just about any product that can fit through the shoot. The gull-wing door opens like the trunk of an SUV which makes for simple and easy restocking.

More on Marijuana Kiosk aka Cannabis Kiosk
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MARIJUANA KIOSK & CANNABIS
MARIJUANA KIOSK – YORK SOFTWARE COMPANY JOINS TEAM CREATING A CASH-ACCEPTING MARIJUANA KIOSK FOR CANNABIS INDUSTRY



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Biometric Financial Kiosk – New FNB kiosk with fingerprint technology. Here’s how it works 

Biometric Financial Kiosk – New FNB kiosk with fingerprint technologyBiometric Financial Kiosk

The machine can do everything except give out cash.

Source: www.businessinsider.co.za

FNB has launched a new kiosk that allows you to open an account with only your thumbprints as verification.

The bank has formed a partnership with the department of home affairs, and uses government records to verify your identity.

“The machines are directly linked to Home Affairs and because they use fingerprint technology on their side, we are able to quickly verify who you are,” says Lee-Anne van Zyl, CEO of FNB Points of Presence.

The TouchPoint kiosk allows people to open an eWallet Extra account with their thumbprints. Existing FNB customers can also do all their general banking, except withdraw money.




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Bill Pay Kiosk for county business in Atoka 

Bill Pay Kiosk for county business in AtokaBill Pay Kiosk for county business in Atoka

Starting this morning South Tipton County residents will be able to conduct county business in Atoka.

Source: www.covingtonleader.com

Three months ago the Tipton County Legislature appropriated $12,800 for a kiosk in the lobby at Atoka City Hall and it will be unveiled at a ribbon cutting today at 10 a.m.

Residents will be able to renew vehicle registration and pay court fines and county property taxes 24 hours a day at the kiosk.




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HP announce a new retail Kiosk and POS solution based on Windows 10

HP  retail Kiosk and POS solution based on Windows 10HP Retail Kiosk

HP Inc. is offering a new portfolio of devices and services designed to enhance the in-store retail shopping experience. The HP Engage portfolio will also be available through its Device-as-a-Service (DaaS) offering. The HP Engage Go Convertible is a flexible solution with a docking design for seamless transitions between fixed and mobile operations. The HP Engage Go …

Source: mspoweruser.com

Interesting modular mounting system it looks like. Plus it has a side mounted printer inside core cylinder. I bet its spendy…




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Swyft, Inc. Acquires Utique, Inc.

SAN FRANCISCO, July 26, 2018 — Swyft, Inc. announced the strategic acquisition of Utique, Inc., a high-tech US automated retail technology company. The cash and equity transaction enables Swyft to deploy new technology into its platform and buil

Source: www.vendingmarketwatch.com

"Utique is a synergistic technology company that further adds functionality and efficiency into our automated retail product," said Lincoln Smith, Swyft’s VP Product & Marketing. "With the acquisition comes an exceptional user experience in high-end consumer retailing." 

 

Utique was awarded the "Best New Airport Retail Concept in North America" by ACI, the "Gold Innovation Award for Best Store Design" by NAMA, and was named to McKinsey & Company’s "Ones to Watch in Retail" report. 

 

The acquisition also strengthens Swyft’s growing portfolio of patented inventions by adding ten (10) granted US patents. Utique’s technology includes mechanical patents, a back-end management system patent and user experience and lighting patents. One patent builds on Swyft’s own filings for use of vending machines as distributed micro-warehouses for e-commerce delivery.




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New kiosks offer convenience for state park visitors – Journal Advocate

Outdoor kiosks (Solar Kiosks) For Park Registration Kiosk Ticketingoutdoor kiosks solar kiosks

North Sterling State Park has a new feature to make it easier for visitors to purchase a parks pass.
The park is one of eight state parks to receive a new self-service kiosk so far. These outdoor kiosks are also solar kiosks and provide ticketing and registration via 3G/4G modem.

Source: www.journal-advocate.com

“Not a lot of people have exactly seven dollars [for a daily park pass] in their pockets,” said CPW Statewide Business Operations Coordinator Kirk Teklits. “As far as customer service goes, being able to pay by credit card is definitely a desirable service option.

15 stations are currently installed at nine parks and more will be coming later this summer.

“This helps our state parks become more modernized,” Teklits said. “Most of the kiosks run on solar power, provide multiple sales channels to our customers, and help our staff with money collection and counting. It also helps our law enforcement officers quickly determine who has bought a pass and who hasn’t.”

Teklits said there have already been more than 800 daily passes and 55 annual passes sold through the kiosks since the first ones were installed June 13. The kiosks accept Visa, Mastercard and Discover cards.

Outdoor Kiosks Notes

We asked for some more background information on the outdoor kiosks and learned deployment began in June 2018 with 15 stations. And already the other parks have requested their own solar kiosks. Business at the kiosks has been very good so far and expanding to all the parks in Colorado is just a matter of time (and money).

Each kiosk costs around $6K is our estimate and looking at the kiosks it looks like Parkeon is the vendor.  They have a 3 year contract we are guessing.  The original RFP went out last quarter of 2017. That’s 8 months from spec to deployed.

Connectivity is managed thru a 3G/4G modem.

For more on Outdoor Kiosks see our reference page on Outdoor kiosks.

Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.






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Watch Amazon VR kiosk transform the future of shopping

Watch Amazon VR kiosk transform the future of shoppingAmazon VR kiosk

Amazon VR kiosk announced  in 10 shopping malls to promote its upcoming Prime Day shopping event. See the Amazon VR experience for yourself. Prepare to be impressed.

Source: venturebeat.com

Amazon VR Kiosk notes — We keep looking for VR kiosk interations for customers especially “trial balloons” and not surprising that Amazon has opted for some extra juice to spur Prime Day.  Imagine Prime Day taking on same significance as Thanksgiving or Christmas. With over 50% of ecommerce shopping and buying happening on Amazon, its up to the other retailers like Target and Walmart to react.

Excerpt: Rather than taking the obvious retail angle and depositing you in a computer-generated facsimile of a brick-and-mortar space, Amazon VR kiosk instead transports the shopper into a city filled with Prime Day products — beginning with the fun of a hot air balloon ride. Viewed through an Oculus Rift with full head tracking, the ride lets the shopper briefly see some of the brands and promotions Amazon is featuring before landing in a serene park.

See full article

VR Kiosk By Amazon

More on Amazon


Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.

 




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