Category Archives: Outdoor Kiosk

Outdoor Kiosk

In the Wild – Simon Outlet Mall Digital Signage Wayfinding Outdoor Kiosk

Simon Mall Outdoor Kiosk Digital Wayfinder and Digital Signage Review

Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed this article.

Well we went back to the mall yesterday and while we were there we checked up on the digital signage unit installed at the brand new Simon Outlet Mall.  There are 10 of them spaced out around the outlet mall which was just completed 2 years ago and is the next generation outdoor shopping mall with over a 100 shops. Coloradans like being outdoor.

When we last checked before,   it was winter and the units seemed just fine.  Yesterday in Colorado it got to 95 and this unit is oriented to face West and East and direct sunlight.

The unit receives no mitigation or shelter from the sun or the heat.

While we there another customer wanted to try using our side of the unit because the other side wasn’t working. It was non-functional.

On the sunny side it was quite nearly impossible to read the display thru the glare, and yes, the screen was very hot.

On the software side I do like the interface and I will given them an A for the wayfinding.

Digital Wayfinding ROI

On the hardware side, the unit is attractive, it was relatively inexpensive to purchase, but it fails here in Colorado.  Another example of the budget not matching the objective. Now they need to replace the units and the overall costs will likely triple. Should have just got well-designed unit and paid the relatively low extra money.

For site location of the unit, I can understand the way they oriented it as direct right angle but the rest of the outlet mall is not laid out in right angles so they could’ve easily added 15 to 30 degrees of offset i order to avoid the direct sunlight.

Definition of not working is the screen was blacked out and when you touched it white spots would appear.  The screen was very hot for sure.  That was the status of the East side which had been heated up and blacked out.

Outdoor Display Tips From LG-MRI website

Sun is the biggest enemy of LCD displays. It will cause them to heat up, discolor, and eventually turn black. The sun hits the display surface with 1250 watts/m2 of energy, which will cause the temperature of the Liquid Crystal cell to increase significantly, even on the coldest of days. This can have the effect of literally causing the Liquid Crystals to boil and turn black, what is known as solar clearing.

We have all probably seen our phones turn off because they are “too hot” and need to cool down before use, but outdoor displays don’t have the luxury of taking a break when they are too hot. QSRs, media companies, and transit stations rely on the display being on and visible no matter what the ambient conditions are. Keeping LCDs cool is critically important to providing a 24/7 use in all environments, where temperature fluctuates and direct sunlight is always an issue.

LCDs have very low reflection and absorb almost 98% of the solar energy. This means that viewing an LCD outdoors works great because of the low reflection, but keeping it cool is the biggest challenge.

Good advice.


Simon Outlet Mall Digital Signage Wayfinding Outdoor Kiosk West facing afternoon

Simon Outlet Mall Digital Signage Wayfinding
Hardly able to read and extremely hot to touch.

 

 

Simon Outlet Mall Digital Signage Wayfinding Outdoor Kiosk East facing morning

Simon Outlet Mall Digital Signage Wayfinding
This side was just blacked out and unusable.

Related Posts by LG-MRI

RECENT POSTS

How To Build an Outdoor Kiosk

How to build an Outdoor Kiosk

Building an outdoor kiosk comes with a ton of questions.  How big, how bright, which devices, is Heating a consideration, is cooling a consideration,  which elements will it be exposed to (grease, oil, gasoline, salt, chlorine, etc). Which environments, etc.

The answer to the question how to build an outdoor kiosk is:

Generally the answer is build it for that purpose, outdoor.  A very good outdoor design is optimized so that additional mitigation elements like AC or Heating are minimized.  What kind of power consumption the screen requires in order to be usable/readable? What is the best computer to use?

Does it need to look like a box or can it be elegantly custom design?  The answer is it is often custom designed.

We are happy to answer the questions you may have.

Here is primer FAQ on How To Build Outdoor Kiosks

July 29, 2018

More and more uses are being developed for outdoor kiosks, but a successful deployment depends in large part on the vendor behind the project.

Interactive kiosks have become commonplace in restaurants, retail stores, health care facilities and other locations. But as technology improves and new applications come along, kiosks are becoming an integral part of the outdoor environment as well.

Opportunities for outdoor kiosk deployments include event ticketing, campus wayfinding and drive-through ordering, among others. Consumers today are increasingly pressed for time, and an outdoor kiosk can help provide the convenience they seek. It’s likely that as the technology develops, new and as-yet unheard-of uses will be found.

But all kiosks aren’t created equal, and that’s particularly true when it comes to those designed for outdoor use. Not only can working with an experienced vendor go a long way to determining the project’s success, it can help protect a deployer from regulatory liability and unnecessary maintenance costs.

In it for the long-term

Olea's "Seattle" Outdoor Ticketing KioskObviously, an outdoor kiosk should be designed from the ground up as a watertight enclosure, with watertight seams and insulated inner walls to protect internal components from heat and cold.

In addition, a reputable vendor designs to UL guidelines to certify that the units are waterproof and safe to operate in rain or snow, and routinely implements UL testing on first prototypes for customers who require UL certification. Factors such as power, grounding and mounting are more significant factors with an outdoor kiosk than one located indoors, making adherence to UL guidelines of critical importance.

Outdoor kiosks also need to adhere to the same Americans with Disabilities Act guidelines as indoor units, ensuring accessibility for all users. Failing to do so exposes a deployer to fines and lawsuits that can run into many thousands of dollars.

Olea Kiosks, for example, incorporated those concerns when it designed and built 56 ticketing kiosks that were deployed as part of a front gate renovation and new attraction opening at a major theme park. The ADA-compliant kiosks are used by thousands of visitors every day.

To ensure they perform flawlessly over their intended 5- to 7-year lifespan in a variety of outdoor conditions, the kiosks included a custom interior air conditioning mount and 2” thick insulation to ensure low internal temperatures in an environment that can routinely exceed 100 degrees Fahrenheit. The enclosures were manufactured with powder-coated stainless steel and waterproof mounting points to protect from wet weather and eliminate the possibility of rust.

But while those are the obvious concerns, Olea took additional steps to address issues that may not have been so apparent.

The kiosks have a significant amount of artistic branding, allowing them to serve as decorative signage as well. The material used for the branding is designed to withstand fading, ensuring the devices look fresh and cutting-edge for years. In addition, because the kiosks are placed in a high-traffic area outside of the park near a number of retail and restaurant locations, they include a removable front cover to protect the touchscreen during hours when the park is closed.

The features Olea has built into its outdoor ticketing kiosks are embodied in the Seattle model. The Seattle includes a 19-inch high-brightness touchscreen with top-tier components built to withstand all types of weather conditions. Temperature control systems and IP65-qualified rating make the Seattle perfect for hot and cold weather deployments.

The Seattle also features a bolt-down base plate, allowing them to be securely mounted in places including sidewalks, parking lots and outside business entrances.

Capabilities include ticket and wristband printing, payment acceptance including EMV components and barcode scanning. The Seattle is ideal for event ticket sales, concessions and ride entrances.

Olea's "Detroit" Drive Thru Restaurant KioskWould you like fries with that?

Another area of growth for outdoor kiosks is the restaurant drive-thru lane. Combining the fact that a typical QSR does as much as 70 percent of its business at the drive-thru and self-order kiosks have been demonstrated to increase ticket averages by 10 percent or more, the marriage of fast-food drive-thru and self-order technology makes perfect sense.

In addition to the ability to automate the suggested selling process, self-order kiosks offer easy customization or orders, helping to boost sales. Customers may also indulge in the occasional splurge free of guilt, knowing the kiosk won’t be critical of their meal choices.

Fast food giant Wendy’s for example, has already rolled out kiosks at 300 of its stores with plans to add them to additional locations soon. Wendy’s CEO Todd Penegor told the investment news site TheStreet that locations with self-order kiosks are seeing higher average checks and customer satisfaction scores, likely a result of their ability to allow guests to customize their meals.

“It’s a part of the future of eating out,” Penegor said.

Olea’s entry into the drive-thru arena is its Detroit model. The Detroit includes a 32-inch sunlight-viewable touchscreen. (After all, who among us hasn’t used our hand as a shield so we can see an ATM or Redbox screen?) The multitouch touchscreen provides an ergonomic interaction — whether from a sports car or large SUV.

The enclosure is designed to reduce power draw and includes options for custom branding and overhead signage. The devices can be installed as either freestanding units, two-sided or in-wall, column or post mounts. They also include presence detection to “wake up” the units when customers approach and marine-grade stereo speakers for communication with staff.

One major national sandwich chain has seen their drive-thru sales increase by 15 percent at locations where they have deployed an Olea drive-thru kiosk.

San Diego Zoo Outdoor Ticketing KiosksKiosks for all seasons

Not all deployment locations are the same. Businesses are becoming increasingly aware of how their customers move through a location, and to maximize revenue they must be prepared to serve their customers wherever they may be. Kiosks can help optimize those transactions whether they take place inside the venue, just outside the front door or in the drive-thru lane.

Olea kiosks can be designed to withstand any environment, from summer in Arizona to winter in Minnesota. The company’s engineers have options for solid-state heating and cooling systems to complete HVAC systems designed specifically for kiosks.

Olea’s outdoor kiosks come with monitors from 8” to 84” or larger and can include payment, printers, solar, wireless and just about any other equipment that can be put into an indoor kiosk. The company uses only the most durable stainless steel and aluminum for its outdoor kiosks, running each through a multistage painting and plating processes.

Olea kiosks also feature automotive-style gaskets, compression-style locks, and unlike some galvanized electroplating and more, all to ensure an Olea outdoor kiosk will last as long and be a trouble-free as any indoor kiosk.

There are hundreds of applications suitable for an outdoor kiosk, and more are being developed every day. The best way to implement a successful outdoor kiosk deployment is to work with a vendor who is experienced in those deployments and has a track record of success. Olea Kiosks stands ready to help.

Tips for Outdoor Kiosk Deployments

Frost & Sullivan Recognizes Olea Kiosks – Outdoor Kiosk Design

LOS ANGELES, Calif., June 20, 2019 (SEND2PRESS NEWSWIRE) — Olea Kiosks of Los Angeles, has been recognized by Frost & Sullivan with the 2019 Customer Value Leadership Award for its self-service kiosk manufacturing and focus on designs for outdoor use.

Olea Kiosks
Olea Kiosks is recognized not only for its technologically advanced and custom kiosks, this award also acknowledges its high standards for in-house manufacturing and services to make it an industry leader.

Frost & Sullivan evaluated Olea Kiosks in two main areas: Customer Ownership Experience and Customer Service Experience. Kiosks give businesses the opportunity to put the customer in the driver seat and in control of their transaction, and with sleek, modern, aesthetically-pleasing designs, Olea delivers a positive experience for today’s user.

Olea is redefining self-service technology with innovation that makes the transaction experience faster, more reliable and easier, particularly in the outdoor space. With several custom, outdoor designs completed and installed, Olea has earned a reputation for providing high-quality kiosks for challenging environments, including outdoor tourist attractions subject to varying temperatures and weather elements.

“Self-service kiosks in demanding environments, such as outdoor locations, face performance and frequent maintenance challenges. With its superior product design knowledge and expertise, Olea has virtually eliminated outdoor maintenance issues for its clients. Such high levels of customer satisfaction have resulted in more than 200 Olea-built drive-thru kiosks installed across the United States, with more to come,” stated Nandini Bhattacharya, Industry Manager, from Frost & Sullivan.

Since 1975, Olea Kiosks has designed and installed more than 20,000 custom kiosks for companies including CLEAR and Kaiser Permanente. Its custom kiosks can be seen throughout the United States and in other countries. Olea has a custom design process to ensure the kiosk is built and deployed to deliver the business outcomes for which it was intended.

About Olea Kiosks:

Olea Kiosks Inc. is a Los Angeles-based self-service kiosk manufacturer in business since 1975. Its technologically advanced, in-house manufacturing and services have made it an industry leader.

For more information, visit https://www.olea.com/.

VIDEO (YouTube): https://youtu.be/KwvBMjXbcsA

*PHOTO link for media: https://www.Send2Press.com/300dpi/19-0620s2p-olea-kiosk-300dpi.jpg
*Caption: Custom ticketing kiosk by Olea Kiosks.

DSE Video edited outdoor designs Drive Thru

Olea Kiosks

ABOUT THE NEWS SOURCE:

Olea Kiosks Inc., is a Los Angeles-based self-service kiosk manufacturer in business since 1975. Its technologically advanced, in-house manufacturing and services have made it an industry leader.

More Information: https://www.olea.com/

Follow: Twitter |  Facebook  |  Instagram |  LinkedIn |  YouTube

InfoComm 2019 – Peerless InfoComm Outdoor Kiosks and Smart Kiosks #3429

Peerless InfoComm Outdoor Kiosks and Smart KiosksPeerless-AV® to Demonstrate Wide-Ranging Signage Technology and AV Solutions at InfoComm 2019

Products include new line of SmartMount® Motorized Mounting Solutions, Xtreme™ High Bright Outdoor Displays, SEAMLESS LED Solutions, Smart City Kiosks, and more at Booth 3429

AURORA, Ill. – May 30, 2019 – Peerless-AV®, an award-winning designer and manufacturer of innovative audio and video solutions and accessories, is pleased to announce its showcase at InfoComm 2019, June 12-14, in the Orange County Convention Center (OCCC). Peerless-AV and its team of experts will be exhibiting a variety of digital signage solutions, including kiosks, video wall mounts, outdoor displays, and more in Booth 3429.

Peerless-AV Preview @ InfoComm 2019 from Peerless-AV on Vimeo.

To start off the show, on Wednesday, June 12th,  Rob Meiner, Peerless-AV’s Kiosk Business Unit Manager, will be taking part in a panel on “Increasing Convenience and Creature Comforts with Kiosks in Hotels.” Panel attendees can expect to learn more about how hotels and hospitality industry insiders can incorporate engaging kiosks and signage. Peerless-AV will also be sponsoring the event, which is geared towards key members of the hospitality industry.

Peerless-AV is proud to present and display the following products at InfoComm 2019:

Outdoor Kiosk Solutions

Peerless-AV will be testing the limits of its Xtreme™ High Bright Outdoor Displays (XHB432, XHB492, XHB552) through a water dunk tank, impact test chamber, and dust chamber. Available in 43″, 49″, and 55”, the Xtreme™ High Bright Outdoor Displays offer a maintenance-free design and are rugged enough to withstand the harsh outdoor elements, while still offering bright, crisp imagery.

Peerless-AV will also be exhibiting the full line-up of the UltraView™ UHD Outdoor TV (UV492, UV552, UV652), an all-season solution for outdoor entertainment and living. Paired with the UltraView™ UHD Outdoor TV will be Peerless-AV’s easily-installed and weather resistant Xtreme™ Outdoor Soundbar (SPK-080).

Kiosks and Menu Boards

Kiosks at the booth include the upgraded All-in-One Kiosk Powered by BrightSign® (KIPICT2555). This kiosk features a sleek and stylish design with a leaner frame and a smaller footprint, creating a complete digital signage solution for any indoor application setting, for  entertainment, advertising, digital merchandising, and more.

Another kiosk on display is the award-winning, outdoor Smart City Kiosk. With an elegant, minimalistic design, including covers to protect and ventilate the kiosk’s display and equipment, this kiosk is an ideal, outdoor digital signage solution.

Restaurant menu solutions like Peerless-AV’s single Digital Menu Board for Samsung OHF displays (KOF555-1OHF), double Digital Menu Board for Xtreme™ High Bright Outdoor Displays (KOF555-2XHB), and single Digital Menu Board for LG displays (KOF555-1XE4F) will also be in the booth, demonstrating how digital signage can help with increasing drive-thru sales and promoting order efficiency.

Interactive SmartMount® Solutions

A new line of SmartMount® Motorized Mounting Solutions for Interactive Displays, including the SmartMount® Motorized Stand/Wall Mount (SS598ML3) and SmartMount® Motorized Table Top Cart (SR598ML3T) will showcase how educators can focus on the content on display in the classroom while creating a positive learning environment.

Also in the booth will be the latest version of the SmartMount® Motorized Height Adjustable Flat Panel Cart (SR598ML3), an extension of Peerless-AV’s award-winning line of AV carts, which make it easier for educators and students to raise and lower touch-enabled displays.

Wall Mounts and More

As the 2019 Official TV Wall Mount & Outdoor TV Provider of Forbes Travel Guide, Peerless-AV will be showing off its mounting solutions geared towards hospitality applications. Mounts being displayed include the Pull Out Pivot Wall Mount (HPF650), essential for on-wall or recessed/in-furniture applications, as well as the Hospitality Wall Arm Mount with STB Enclosure (HA746-STB), which offers an aesthetically pleasing solution for cable management and set top box storage. For retail applications, Peerless-AV will be introducing the Floor Window Display Mount (DS-OM55ND-FLOOR) designed specifically for the Samsung OM55N-D Double-Sided Displays.

Peerless-AV’s wide ranging projector product family will be in the booth, as well, with the Heavy Duty Universal Projector Mount (PJR125), Ultra Heavy Duty Projector Mount (PJR250), and Universal Portrait Projector Mount (PJR125-POR), demonstrating the perfect mounting solution for heavy equipment.

LED Video Wall Mounting Solutions

Providing a wow factor for attendees will be Peerless-AV’s Curved LED Mount, featuring a modular design developed to fit the specifications of any LED display. In partnership with RMG, the curved video wall will feature actual pieces from the Kennedy Space Center and highlights of the 50th Anniversary of the moon landing. Peerless-AV’s LED mounting systems bring unlimited configurations to wall signage as well as offer a slim, space-saving, and aesthetically pleasing design that can be adapted to support any display specifications and video wall configuration.

Additionally, as the Official Digital Display Provider of MiLB, Peerless-AV’s booth will feature the new official LED scoreboard, which will be implemented in over 50 stadiums by 2020.

The Curved LED Mount and LED scoreboard are part of SEAMLESS by Peerless-AV, the one-of-a-kind all-inclusive program for LED video wall integration. With SEAMLESS by Peerless-AV, integrators can expect start to finish support for all of Peerless-AV’s LED mounting solutions.

To learn more about Peerless-AV’s activities planned for InfoComm 2019, watch the preview video (https://vimeo.com/peerlessav/infocomm19) or visit Booth 3429 to see the full showcase of outdoor displays, kiosks, mounts, carts, and more.

For media appointments, please contact Beth Gard at bethg@lotus823.com or 732-212-0823.

Connect with Peerless-AV via social media on Twitter, Instagram, LinkedIn, Facebook, and YouTube.

About Peerless-AV

Driving Technology Through Innovation

For over 75 years, passion and innovation continue to drive Peerless-AV forward. We proudly design and manufacture the highest quality products, ranging from outdoor displays to complete kiosk solutions, digital signage mounts to wireless systems. Whether a full-scale global deployment or custom project, Peerless-AV develops meaningful relationships and delivers world-class service. In partnership with Peerless-AV, you are trusting an award-winning team of experts who will support your business every step of the way. For more information, visit peerless-av.com.

Media Contact

Beth Gard

bethg@lotus823.com

(732) 212-0823

 

Peerless-AV® To Exhibit New Indoor and Outdoor Kiosk AV Solutions at ISE 2019

Xtreme™ High Bright Outdoor Displays and Indoor and Outdoor Kiosks to be demonstrated in Hall 12, Booth H90

 Peerless-AV Indoor Outdoor Solutions at ISE 2019

peerless-av outdoor kioskAURORA, Ill. – January 17, 2019 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, is excited to announce its showcase for ISE 2019. Products including Xtreme™ High Bright Outdoor Displays, along with a range of fully integrated, indoor and outdoor kiosks will be on display in Hall 12, Booth H90.

Debuting at ISE 2019, Peerless-AV’s Xtreme™ High Bright Outdoor Displays (XHB432, XHB492, and XHB552) will be put to the test in various impact and water demonstration scenarios, highlighting the resilient, all-weather capabilities. The outdoor displays offer full HD 1080p resolution for a bright, crisp picture and color accuracy up to 178°. Featuring a fully sealed IP68-rated design and an operating temperature range of -31°F to 140°F (-35°C – 60°C), there is no need to change filters or service the display, creating a maintenance-free solution for year-round use. Available in 43″, 49″, and 55″, the Xtreme™ High Bright Outdoor Displays include IK10-rated cover glass for the ultimate screen protection, remote and local monitoring functionality, 2500 nits of brightness, an updated input panel/compartment and cord cover, and IR control and button board lockouts.

In addition to the Xtreme™ High Bright Outdoor Displays, Peerless-AV will also be showcasing its new Smart City Kiosk (KOP25-XHB, KOP25-OHF). With a focus on functionality and aesthetics, the Smart City Kiosk is designed to be modern, approachable, practical, and endure the rigors of everyday use. To accommodate a variety of displays, the Smart City Kiosk can incorporate a 49″ or 55″ Xtreme™ High Bright Outdoor Display, or a 46″ or 55″ Samsung OHF Display. The all-weather rated Smart City Kiosk is ideal for sharing community information, travel, and weather details, as well as advertising, entertainment, and more.

Other products on display include a variety of information and wayfinding kiosks, including the All-in-One Kiosk Powered by BrightSign® (KIPICT2555) and the Universal Indoor Portrait Kiosk (KIPC25).

Peerless-AV will be exhibiting its range of AV solutions at ISE 2019, Hall 12, Booth H90 from February 5-8, 2019. To schedule a booth interview, contact Beth Gard, bethg@lotus823.com.

Connect with Peerless-AV via social media on TwitterInstagramLinkedInFacebook, and YouTube.

About Peerless-AV

Driving Technology Through Innovation

For over 75 years, passion and innovation continue to drive Peerless-AV forward. We proudly design and manufacture the highest quality products, ranging from outdoor displays to complete kiosk solutions, digital signage mounts to wireless systems. Whether a full-scale global deployment or custom project, Peerless-AV develops meaningful relationships and delivers world-class service. In partnership with Peerless-AV, you are trusting an award-winning team of experts who will support your business every step of the way. For more information, visit peerless-av.com.

 Media Contact

Beth Gard

bethg@lotus823.com

(732) 212-0823

Resource – Sunlight Readable High Bright Displays & panelbrite

Sunlight Readable Displays (High Bright)

sunlight readable displays by panelbriteSunlight-readable displays (or high bright)  are a core component of outdoor kiosks and self-service.  Along with the enclosure and typically the PC, the high bright display is a main economic component and reliability is paramount. And that means in some very challenging environments. A parking lot unprotected in Dallas Texas in the summertime can get well over 130 degrees.

Panelbrite is one of our members and is the premier outdoor display provider (along with Litemax).  I personally have many years of experience with their products and I have never been disappointed, only pleased.

Here is a background primer on Panelbrite with Keith Grapes.

Contact
More on Outdoor Kiosks and Sunlight Readable

Emergency Kiosks

Emergency Kiosks – Communication Systems

emergency kioskOne of the trends in 2018 is the emergence of the emergency kiosk.  Typically it has the typical informational side to it but then it is just as capable serving as an emergency terminal.

Some of the situations where campus-wide communication system is considered:

  • Education facilities including high schools, universities, junior and technical vocational schools.
  • Anywhere where a large number of people are congregating which can be a retail mall location outdoor where people are walking around.

Some specified features of emergency kiosks include:

  • LCD or similar screen that the City can easily upload information, advertisements or emergency notifications from a control room
  • CCTV that is remotely accessible by a control room
  • Incorporation of an approved automated external defibrillator (“AED”) approved by the City
  • First Aid equipment
  • Air quality and micro climate sensors
  • Advanced features include automatic activation upon retrieval, voice and text use instructions, automated self-tests, etc.
  • Emergency kiosk provides for a mechanism to connect with 9-1-1
  • Panic Functions
  • Public WiFi
  • Footfall analytics (traffic)
  • Able to interface with transportation systems
  • Emergency kiosk shall include surveillance cameras
  • Emergency kiosk to include intercom, microphone, speakers to allow for two-way communication
  • Emergency kiosk should be climate controlled, if necessary.
  • Shooter detection systems
  • College-wide communication systems
  • Zoning
  • connectivity to mobile Apps and devices to speed evacuation with safe route notification.

We’ll include a couple of representative RFPs.

More Resources

 

 

Craig is a senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.

Outdoor Kiosks FAQ

Outdoor Kiosk Design FAQ

July 29, 2018

More and more uses are being developed for outdoor kiosks, but a successful deployment depends in large part on the vendor behind the project.

Interactive kiosks have become commonplace in restaurants, retail stores, health care facilities and other locations. But as technology improves and new applications come along, kiosks are becoming an integral part of the outdoor environment as well.

Opportunities for outdoor kiosk deployments include event ticketing, campus wayfinding and drive-through ordering, among others. Consumers today are increasingly pressed for time, and an outdoor kiosk can help provide the convenience they seek. It’s likely that as the technology develops, new and as-yet unheard-of uses will be found.

But all kiosks aren’t created equal, and that’s particularly true when it comes to those designed for outdoor use. Not only can working with an experienced vendor go a long way to determining the project’s success, it can help protect a deployer from regulatory liability and unnecessary maintenance costs.

In it for the long-term

Olea's "Seattle" Outdoor Ticketing KioskObviously, an outdoor kiosk should be designed from the ground up as a watertight enclosure, with watertight seams and insulated inner walls to protect internal components from heat and cold.

In addition, a reputable vendor designs to UL guidelines to certify that the units are waterproof and safe to operate in rain or snow, and routinely implements UL testing on first prototypes for customers who require UL certification. Factors such as power, grounding and mounting are more significant factors with an outdoor kiosk than one located indoors, making adherence to UL guidelines of critical importance.

Outdoor kiosks also need to adhere to the same Americans with Disabilities Act guidelines as indoor units, ensuring accessibility for all users. Failing to do so exposes a deployer to fines and lawsuits that can run into many thousands of dollars.

Olea Kiosks, for example, incorporated those concerns when it designed and built 56 ticketing kiosks that were deployed as part of a front gate renovation and new attraction opening at a major theme park. The ADA-compliant kiosks are used by thousands of visitors every day.

To ensure they perform flawlessly over their intended 5- to 7-year lifespan in a variety of outdoor conditions, the kiosks included a custom interior air conditioning mount and 2” thick insulation to ensure low internal temperatures in an environment that can routinely exceed 100 degrees Fahrenheit. The enclosures were manufactured with powder-coated stainless steel and waterproof mounting points to protect from wet weather and eliminate the possibility of rust.

But while those are the obvious concerns, Olea took additional steps to address issues that may not have been so apparent.

The kiosks have a significant amount of artistic branding, allowing them to serve as decorative signage as well. The material used for the branding is designed to withstand fading, ensuring the devices look fresh and cutting-edge for years. In addition, because the kiosks are placed in a high-traffic area outside of the park near a number of retail and restaurant locations, they include a removable front cover to protect the touchscreen during hours when the park is closed.

The features Olea has built into its outdoor ticketing kiosks are embodied in the Seattle model. The Seattle includes a 19-inch high-brightness touchscreen with top-tier components built to withstand all types of weather conditions. Temperature control systems and IP65-qualified rating make the Seattle perfect for hot and cold weather deployments.

The Seattle also features a bolt-down base plate, allowing them to be securely mounted in places including sidewalks, parking lots and outside business entrances.

Capabilities include ticket and wristband printing, payment acceptance including EMV components and barcode scanning. The Seattle is ideal for event ticket sales, concessions and ride entrances.

Olea's "Detroit" Drive Thru Restaurant KioskWould you like fries with that?

Another area of growth for outdoor kiosks is the restaurant drive-thru lane. Combining the fact that a typical QSR does as much as 70 percent of its business at the drive-thru and self-order kiosks have been demonstrated to increase ticket averages by 10 percent or more, the marriage of fast-food drive-thru and self-order technology makes perfect sense.

In addition to the ability to automate the suggested selling process, self-order kiosks offer easy customization or orders, helping to boost sales. Customers may also indulge in the occasional splurge free of guilt, knowing the kiosk won’t be critical of their meal choices.

Fast food giant Wendy’s for example, has already rolled out kiosks at 300 of its stores with plans to add them to additional locations soon. Wendy’s CEO Todd Penegor told the investment news site TheStreet that locations with self-order kiosks are seeing higher average checks and customer satisfaction scores, likely a result of their ability to allow guests to customize their meals.

“It’s a part of the future of eating out,” Penegor said.

Olea’s entry into the drive-thru arena is its Detroit model. The Detroit includes a 32-inch sunlight-viewable touchscreen. (After all, who among us hasn’t used our hand as a shield so we can see an ATM or Redbox screen?) The multitouch touchscreen provides an ergonomic interaction — whether from a sports car or large SUV.

The enclosure is designed to reduce power draw and includes options for custom branding and overhead signage. The devices can be installed as either freestanding units, two-sided or in-wall, column or post mounts. They also include presence detection to “wake up” the units when customers approach and marine-grade stereo speakers for communication with staff.

One major national sandwich chain has seen their drive-thru sales increase by 15 percent at locations where they have deployed an Olea drive-thru kiosk.

San Diego Zoo Outdoor Ticketing KiosksKiosks for all seasons

Not all deployment locations are the same. Businesses are becoming increasingly aware of how their customers move through a location, and to maximize revenue they must be prepared to serve their customers wherever they may be. Kiosks can help optimize those transactions whether they take place inside the venue, just outside the front door or in the drive-thru lane.

Olea kiosks can be designed to withstand any environment, from summer in Arizona to winter in Minnesota. The company’s engineers have options for solid-state heating and cooling systems to complete HVAC systems designed specifically for kiosks.

Olea’s outdoor kiosks come with monitors from 8” to 84” or larger and can include payment, printers, solar, wireless and just about any other equipment that can be put into an indoor kiosk. The company uses only the most durable stainless steel and aluminum for its outdoor kiosks, running each through a multistage painting and plating processes.

Olea kiosks also feature automotive-style gaskets, compression-style locks, and unlike some galvanized electroplating and more, all to ensure an Olea outdoor kiosk will last as long and be a trouble-free as any indoor kiosk.

There are hundreds of applications suitable for an outdoor kiosk, and more are being developed every day. The best way to implement a successful outdoor kiosk deployment is to work with a vendor who is experienced in those deployments and has a track record of success. Olea Kiosks stands ready to help.

Tips for Outdoor Kiosk Deployments

New kiosks offer convenience for state park visitors – Journal Advocate

Outdoor kiosks (Solar Kiosks) For Park Registration Kiosk Ticketingoutdoor kiosks solar kiosks

North Sterling State Park has a new feature to make it easier for visitors to purchase a parks pass.
The park is one of eight state parks to receive a new self-service kiosk so far. These outdoor kiosks are also solar kiosks and provide ticketing and registration via 3G/4G modem.

Source: www.journal-advocate.com

“Not a lot of people have exactly seven dollars [for a daily park pass] in their pockets,” said CPW Statewide Business Operations Coordinator Kirk Teklits. “As far as customer service goes, being able to pay by credit card is definitely a desirable service option.

15 stations are currently installed at nine parks and more will be coming later this summer.

“This helps our state parks become more modernized,” Teklits said. “Most of the kiosks run on solar power, provide multiple sales channels to our customers, and help our staff with money collection and counting. It also helps our law enforcement officers quickly determine who has bought a pass and who hasn’t.”

Teklits said there have already been more than 800 daily passes and 55 annual passes sold through the kiosks since the first ones were installed June 13. The kiosks accept Visa, Mastercard and Discover cards.

Outdoor Kiosks Notes

We asked for some more background information on the outdoor kiosks and learned deployment began in June 2018 with 15 stations. And already the other parks have requested their own solar kiosks. Business at the kiosks has been very good so far and expanding to all the parks in Colorado is just a matter of time (and money).

Each kiosk costs around $6K is our estimate and looking at the kiosks it looks like Parkeon is the vendor.  They have a 3 year contract we are guessing.  The original RFP went out last quarter of 2017. That’s 8 months from spec to deployed.

Connectivity is managed thru a 3G/4G modem.

For more on Outdoor Kiosks see our reference page on Outdoor kiosks.

Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.



Peerless-AV Outdoor Displays Webinars – 3/21, 11 am CT

Peerless-AV Outdoor Displays Webinar Tomorrow 3/21, 11 am CT

Outdoor KiosksThis special webinar training focuses on the two types of outdoor displays offered by Peerless-AV. The webinar will cover the Xtreme™ outdoor display, which is fully weather proof and impact resistant, making is perfect for commercial applications. The webinar will also feature the UltraView™ outdoor TV, which is perfect for residential and light commercial applications.

https://peerlessmounts-events.webex.com/peerlessmounts-events/onstage/g.php?MTID=e86db33195734eed4a29002a509b431aa

Outdoor Displays

There has never been an outdoor daylight readable display built to withstand the harsh outdoor elements like the Peerless-AV® Xtreme™. The fully-sealed weatherproof design provides the ultimate protection, while the patented Dynamic Thermal Transfer™ system passively cools and thermally heats the display eliminating the need for filters, vents or fans. With the highest water and dust ingress protection ratings in its class, the Xtreme display is a perfect choice for any indoor or outdoor location.

For more information on Outdoor see Outdoor Kiosks here on KI.

PEERLESS-AV WEBINAR SCHEDULE

Thermoelectric Quarterly News : Winter 2018

Enclosure cooling and heating news from ThermoElectric Cooling America (TECA) Corporation.

Thermoelectric News : Winter 2018
Cooling innovations for heat-sensitive electronics & equipment

New Product Releases
We love listening to customers’ needs and pushing the limits of our designs. This is how we innovate .

An industry-first, unprecedented 4+ SQUARE FOOT plate surface!

Accomplish More
Cool or heat on a temperature controlled,
28.00 x 28.65 inch work surface. Useful in laboratory, manufacturing, and quality control processes, the AHP-5400CPV Cold/Hot Plate is as versatile as it is large. Offering 1,380 watts cooling capacity, the plate size can impressively handle multiple microplates, product materials or other samples. Customize it for your needs with available accessories. The largest of its kind, our customers’ needs inspired the size and design of the AHP-5400CPV — a great example of TECA’s customer service & product innovation.

Multi-Function Stir Plates!

Cool, Heat, Stir & Soak Samples.
Improved Design!

Ideal for laboratory, quality control testing and R&D applications, TECA is pleased to announce a second-generation design of our popular Stirring Hot/Cold Plates. Two sizes, the AHP-301MSP and AHP-1200MSP, can be used with multiple beaker sizes on the same platform with the sleeve accessory for quick, direct temperature control. Or, use the ice bucket accessory to create a cold or hot bath for your samples without the mess of water or ice. With either accessory, the stir mode maintains solution
mix when needed.

Product Line for Precise Temperature Control

Three mounting
style choices!

As thermoelectric enclosure cooler performance ratings have grown, there has been an increase in demand for thermoelectric cooling with precise thermal control. TECA is now offering a new series ofPrecise Temperature Control air conditioners (PCS Series thermoelectric air conditioners). Enabling the PCS Series are:

  • Built-in TC-5300 PWM temperature controller
  • Air sensing, precision three wire platinum RTD
  • USB communications port
  • tecaLOG software for the end user to monitor temperature, adjust the set point, and tune the controller to enclosure specific requirements.

Application Note

Our purpose at TECA is to provide best-in-class products to meet and exceed our customers’ needs.

CID2 Enclosure Cooling for Gas Chromatography System
Falcon Analytical and TECA Corp. collaborated to find a suitable solution in a hazardous environment. By incorporating thermoelectric air conditioners from TECA into the Calidus Ultra Fast Gas Chromatography system, plant on-site installation became more economical.

TECA Air Conditioners shown here as a standard part of
Falcon Analytical Calidus Ultra Fast system. Falcon Analytical is an OEM specializing in gas chromatography solutions.

Our through mounted units intrude into the enclosure a few inches. When installed properly, a closed loop system is created. There is no exchange of ambient air and enclosure air. TECA includes proper mounting hardware and environmental gaskets with all air conditioners.

The AHP-1800 Series Air Conditioner is offered in a variety of configurations.

Falcon Analytical uses TECA Corporation’s AHP-1801XPHC-1 Air Conditioners to enable safe installation of their Calidus Ultrafast Gas Chromatography system into hazardous locations. Some gas chromatography installations require NEC saftey ratings CID2, Groups A-D . TECA’s AHP-1801XPHC-1 Air Conditioner meets the safety requirements of all four Groups. Because TECA’s AHP-1801XPHC-1 air conditioner is rated for these environments, Falcon Analytical is able to use simple Z-Purge or X-Purge devices to make the whole enclosure safe for installations in: Refining, Petrochemical, Upstream, and other operations requiring such safety ratings.

The AHP-1801XPHC-1 offers plenty of capacity to handle the most demanding locations such as the Texas Gulf Coast and even Alberta, CA. In the photos above, note the plant installation where 3 Calidus Process Enclosures are shown. The AHP-1801XPHC-1 units are bottom mounted into each analyzer enclosure.
The TECA units have been in operation in Falcon Analytical’s system for more than 4 years without maintenance or downtime. This is a testament to the capability and capacity of the TECA air conditioner in a tough environment.
Falcon Analytical reports,
“And the analyzers have performed flawlessly delivering control quality composition data to the plant process control computer.”
The design of the Process Analyzer Enclosure allows far more economical plant installations because no climate controlled shelter is required even in very cold or very hot environments. Using TECA Model AHP-1801XPHC-1, simply protecting the Process Analyzer Enclosure from direct sunlight and precipitation is enough.

TECA = QUALITY
TECA thermoelectric enclosure coolers are built to endure. We use top quality heat sinks, military grade fans and we design and manufacture all our products in the U.S.A.

“Before we used TECA products, we had a half a dozen failed units…We love your products. You are putting the competition to shame.”

Click for More Customer Testimonials


Happy Birthday, Mr.Thermoelectric

Fun Fact: Mr. Peltier’s headstone is a tourist site in Ham, France.

Jean Peltier’s legacy is the Peltier effect -the discovery of heat transfer when voltage is applied to dissimilar semiconductor materials (generally termed thermoelectric effect ) . He was born on February 22, 1785. Nearly 200 years later, TECA Corp. was established and we were the first to marketthermoelectric enclosure coolers. Trust our decades of experience and please consider TECA products for your upcoming projects.

Contact us today! We look forward to assisting you.
sales@thermoelectric.com
Phone 773-342-4900

ThermoElectric Cooling America Corporation | 773.342.4900 | www.thermoelectric.com
STAY CONNECTED
Facebook | Twitter |  YouTube

To view the webpage version click here

Turnkey Kiosks News

News from Turnkey Kiosks

Multiple news developments for Turnkey Kiosks haTurnKey Kiosksve occurred and here is compendium of all the latest news for Turnkey Kiosks.

Click to Continue button to toggle thru the releases.



Turnkey Kiosks Expands Operations

TurnKey Kiosks announces that it has expanded its operations, doubling in size to over 10,000 square feet of manufacturing space.  TK specializes in custom kiosks that are transactional in nature, but also offers:

  • Full design and CAD services
  • Full fabrication services
  • Full integration services
  • Full software development services
  • Full installation, maintenance and support services
  • Full kiosk design services

For more information contact Turnkey Kiosks

8957 W. Windsor Drive, #118
Peoria, Arizona 85381
602-606-7771 (office)
623-322-1042 (fax)

http://www.turnkeykiosks.com
sales@turnkeykiosks.com



Turnkey Kiosks Announces New Outdoor Kiosks

Turnkey Kiosks is proud to announce a new line of Outdoor Kiosks.  The kiosks are fully hardened to withstand the elements featuring both internal air conditioning and heating. The TK4000 series can support the following components:

  • 23.4” PCAP Hi-Bright Touch Screen
  • HP PC’s
  • PCI compliant encrypted pinpads
  • PCI compliant card readers
  • Touchless payment pads
  • Thermal printers
  • Bar code scanners
  • Cash Acceptors
  • Power Conditioners
  • Compressor based AC
  • Heater
  • ADA compliant
  • Ask if you don’t see a required component

For more information contact Turnkey Kiosks

8957 W. Windsor Drive, #118
Peoria, Arizona 85381
602-606-7771 (office)
623-322-1042 (fax)

http://www.turnkeykiosks.com
sales@turnkeykiosks.com



Turnkey Kiosks Announces New Financial Payment Kiosks

Click for full size

TK also has a new line of Financial Payment Kiosks.  These kiosks feature cash handling, both cash in, cash out or cash recycling.  Supported components:

  • 19” touch screen
  • HP PC
  • Cash Dispenser
  • Cash Acceptor
  • Cash Recycler
  • Thermal Printer
  • Encrypted Pinpad
  • ID Scanners
  • Web Cameras
  • Hardened Cash Enclosure
  • Digital Combination locks with OTC and audit
  • UPS
  • Wireless 3G/4G connectivity
  • Ask if you don’t see a required component

For more information contact Turnkey Kiosks

8957 W. Windsor Drive, #118
Peoria, Arizona 85381
602-606-7771 (office)
623-322-1042 (fax)

http://www.turnkeykiosks.com
sales@turnkeykiosks.com



Turnkey Kiosk Releases Laser Printer Transport

Click to expand

Turnkey Kiosks developed the world’s only, patent pending, Laser Printer Extended Transport that can turn any laser printer into a kiosk printer.  IBM has adopted 70 units for use at the AZ MVD Self Service Kiosks.  The Transport is powered independently of the printer.


Video link

Contact Gary at Turnkey Kiosks, www.turnkeykiosks.com if you have any questions about any of the above information.

For more information contact Turnkey Kiosks

8957 W. Windsor Drive, #118
Peoria, Arizona 85381
602-606-7771 (office)
623-322-1042 (fax)

http://www.turnkeykiosks.com
sales@turnkeykiosks.com

Press Release – TECA Cooling Units for Kiosks

Press Release – TECA Kiosk Cooling Units

Chicago, March 9, 2017 – Cooling Units Ideal for Kiosk and OEM

Kiosk components require specific temperature ranges for reliable, optimal performance.  Although any TECA air conditioner can be installed in a kiosk, TECA now offers a complete line of thermoelectric air conditioners designed specifically for kiosk and OEM applications. The product line spans from 155-1,270 BTU/hr and is suitable for indoor or outdoor kiosks. Each cooler has a unique internal-mount design. There is no extrusion into the ambient environment.

HVAC kioskThese enclosure coolers are ideal solutions for situations where either physical space or aesthetic considerations will not allow protrusion of thermal equipment. For cold environments, heat/cool designs are available.

Customization is available. Thermoelectric cooling is a reliable and maintenance free way to protect electronics and equipment.

Visit TECA today to learn more

http://www.thermoelectric.com/product-matrix/internal- mount-air- conditioners/

NEXTEP SYSTEMS Introduces the All New Touchscreen Drive Thru DT5

Which Wich Order Kiosk
Click for full article.

The DT5 offers a lower cost of ownership, a more flexible footprint, and improved ergonomics to drive thru customers

Source: www.nextepsystems.com

Very nice drive-thru order kiosk from Nextep Systems.

Excerpt: The DT5 integrates seamlessly with the rest of NEXTEP’s product suite, including POS and mobile ordering. With bold graphics and a clean interface, our POS lets restaurant employees see orders in real-time and process those orders intuitively, thereby speeding up operations. Additionally, guests can order from their mobile devices and use the DT5 to tell the restaurant that they have arrived to pick up their orders.

Related

Watch “Equalizing the Drive Thru” and See how the Touchscreen Drive Thru makes the ordering experience identical for the Deaf and Hard of Hearing and any other guest, truly eliminating any stigma or discrimination.

Equalizing the Drive Thru from NEXTEP SYSTEMS on Vimeo.

Learn More on Deaf and Hard of Hearing along with multiple local and national resource listings here:

https://www.nextepsystems.com/support-dhoh/

 

NYC Payphones Continue Moving to WiFi (7500)

NYC’s Defunct Pay Phones Begin Transition Into Wi-Fi Kiosks

LinkNYC_superfastwifi.jpg
[Images via LinkNYC.]

The city is finally kicking into gear its plan to convert the abundant supply of defunct payphones into Wi-Fi hot spots. A Verge contributor spotted one of the helpful technology boxes being installed on the corner of West 15th Street and Third Avenue this morning, meaning the city is making good on its promise to begin delivering the 7,500 kiosks that will give users access to free Wi-Fi, charging stations, a touch-screen panel loaded with information like city services and directions, and allow them to make free domestic calls (albeit on speaker phone) before the end of 2015. According to The Verge, hundreds of other hubs will be installed throughout the city in the days to come, meaning free Wi-Fi for all!—or at least all of those standing within 150 feet of a hub.

LinkNYC_freephonecalls.jpg

The kiosk, formally known as LinkNYC, was born out of Bloomberg-era design competition Reinvent Payphones and has, unsurprisingly,garnered a lot of criticism, as most things affecting New York City do. The brunt of that was centered around the unequal distribution of kiosks throughout New York City, but the issue was laid to rest after more than 400 planned kiosks were moved out of Manhattan and into the outer boroughs.

The kiosks will also have two 55-inch advertising displays that the city estimates will help generate $500 million in revenue over the next 12 years.

· New York is finally installing its promised public gigabit Wi-Fi [The Verge]
· City Approves Plan to Convert Pay Phones to Wi-Fi Hot Spots[Curbed]
· Mapping the Wi-Fi Coverage of NYC’s Pay Phones of the Future[Curbed]
· The Pay Phone of the Future Will Have Wi-Fi, Charging Stations[Curbed]
· All LinkNYC coverage [Curbed]

Outdoor Kiosk At Large – Pics of Space Needle & Drive thru units by Olea

Kiosk Pictures

Here are a couple of pics of units in the field by Olea.

Outdoor kiosk by Olea
Olea Drive Thru Kiosk – these have been deploying since Sept 2014

 


 

Here is the unit just deployed at Space Needle

Space Needle outdoor kiosks by Olea
Space Needle kiosks by Olea

 
Related Info

QSR Kiosks Are the Next Big Thing in Fast Food

SnowGate Ski Lockers Sells to Best Lockers

Christian Nitu and Cory Finney sold their company to Best Lockers, a 46-year-old Maryland firm with personal electronic lockers in water parks, amusement parks and ski resorts across the country.

They aren’t talking about the details of the deal, but Nitu called it “a moral victory.”

Link to story

Also see the Denver Post article

The two former University of Colorado students who created SnowGate, an outdoor ski locker system, have sold to a national locker firm.

Christian Nitu and Cory Finney sold their company to Best Lockers, a 46-year-old Maryland firm with personal electronic lockers in water parks, amusement parks and ski resorts across the country.

They aren’t talking about the details of the deal, but Nitu called it “a moral victory.”

“We built an awesome product that continues to get used every day at Winter Park,” Nitu said. “For us, it was a validation that we could build a product while we were in school that means something in the real world. We see this as validation for all students in business school.”

Nitu and Finney were part of a group working on a business plan for an entrepreneurial class at CU’s Leeds School of Business a few years ago when a classmate showed up bummed that thieves had stolen his skis at a ski area. Another classmate lamented the theft of two bikes in Boulder.

The thievery sparked the pair on an idea for an outdoor locker system. They crafted a high-tech kiosk that networked with an Uber-style app for mobile phones.

With a $375,000 investment from family and business-contest prizes, the entrepreneurs debuted 71 lockers at Winter Park ski area in February 2013 and were ramping up installations in more resorts this winter. The pair’s business plan did not cost resorts, which provided only space and a wireless Internet connection. SnowGate handled the rest, sharing revenue with the resorts and offering 24-hour customer service. The kiosks are built by Louisville’s Kiosk Information Systems — the same outfit that manufactures Denver’s B-cycle stations.

The first full season at Winter Park returned a profit to SnowGate and to the resort, Finney said.

Finney and Nitu won a regional Miller Lite Tap the Future business contest last spring that carried a $20,000 prize. But they didn’t win the contest’s $200,000 grand prize in August, so they were scrambling to fund expansion of SnowGate.

“We were strapped for cash,” Finney said.

Enter Best Lockers, which is owned by Safemark Systems, a Florida company that installs electronic safes in hotels rooms across the U.S. The new owner is keeping the SnowGate name as it expands from interior lockers at ski resorts to outdoor storage for skis and snowboards.

“We were looking to maybe design our own outdoor unit, and this opportunity presented itself,” Best Lockers president Daryle Bobb said. “So instead of reinventing the wheel, we ended up doing a deal with those guys.”

Best Lockers is a national leader in storage and lockers at water parks and is growing its ski resort presence, said Bobb, noting the company’s indoor lockers at Vail, Breckenridge, Winter Park and many more resorts in the northeast.

“SnowGate really complements our interior storage at ski resorts,” he said. “They did a nice job, and it was nice for them to be able to cash out. Hopefully we can take it to the next level.”

Jason Blevins: 303-954-1374 or jblevins@denverpost.com

Kiosk London – The UK Exhibition for the Self Service Industry

The UK’s only conference and exhibition completely dedicated to the self-service industry returns to The Barbican Centre on the 15th-16th October 2014. This will be the show’s fourth year and with all of the U.K’s leading solutions providers exhibiting this year, it is promising to be an exciting event.

Source: www.kiosklondon.co.ukoct2014009(167 x 74)

Co-located with Digital Signage London, the show acts as the central meeting point for strategic customer service mangers, managing directors, VPs, Marketing and brand managers, kiosk and self-service project managers, purchasers and heads of IT responsible for the implementation self-service solutions and technologies throughout the UK.

KIOSK LONDON EXPO 2014

Introduction

KIOSK LONDON EXPO will return to The Barbican in London on the 15th and 16th October 2014. This will mark the shows fourth year and reflects its status as the favoured event for all those responsible for the implementation of self-service solutions and technologes throughout the UK, Europe and beyond.

This year, for the second time, the show will be co-located with DIGITAL SIGNAGE LONDON, providing a unique opportunity to discover the best that the consumer interactivity industry has to offer, from the comfort and convenience of London’s Barbican Centre.

The Show

KIOSK LONDON EXPO 2014 and DIGITAL SIGNAGE LONDON 2014 is the United Kingdom’s combined self-service and digital signage event. With a high number of self-service and digital signage solutions companies exhibiting this year, it is promising to be an insightful and exciting event. The show acts as the central meeting point for strategic customer service managers, managing directors, VPs, marketing and brand managers, purchasers and heads of IT responsible for the implementation of self-service solutions and technologies. “The UK is at the forefront of self-service and digital signage deployment,” commented Jens Schindler, managing director, hf media & events. “KIOSK LONDON EXPO 2014 and DIGITAL SIGNAGE LONDON 2014 will provide an unparalleled platform to showcase the latest advances in customer service solutions from top suppliers and innovators, bringing the industry together and strengthening the UK’s self-service and digital signage market.” Preregistrations include well-known managing directors and decision makers from the UK’s top retail brands, leading high street banks, transportation firms, hospitality companies, fast food retailers and healthcare providers.

Industry Know-how

Visitors will have a unique opportunity to see, experience and discuss the very latest advances in customer service solutions from top suppliers and innovators from Britain and beyond.

There will be a forum programme featuring an extensive series of presentations, all of which are free to attend. These presnetantion will explore a wide variety of issues relating to self-service  and digital signage including some you will probably not have thought about before. The forum has attracted some of the industry’s most influential and authoritative speakers.

The full programme is available online at www.kiosklondon.co.uk and www. digitalsignagelondon.co.uk.

Gold Sponsors

The 2014 Gold Sponsors for KIOSK LONDON EXPO are Star Micronics, Protouch, Cammax and Provisio.

“Kiosk London Expo provides Star with an excellent platform to demonstrate its extensive portfolio of industry-leading products, advanced driver and platform support for mPOS applications and pioneering approach to a wide range of high quality end users and system integrators. With an ever increasing number of relevant visitors each year, Kiosk London is clearly going from strength to strength. We look forward to another successful show this year.”, said Annette Tarlton, Marketing Director, Star Micronics EMEA.

10 Reasons to attend

Customer service – customer service is key to repeat sales and customer satisfaction. The event will feature Kiosk and digital signage technology built to improve and satisfy the customer experience.

Influential speakers – this year we have some well known influential speakers keeping you up to date with the best advances in technology and an insight into what customers really want. Along the way, you’ll get to explore a wide variety of issues relating to self-service and digital signage markets.

Topics to be covered include multi-channel retailing and the effect of a digital culture on consumers.

Networking – connect with industry professionals, share knowledge and make new business contacts.

Interactive technology – experience the latest advances in interactive consumer technology for yourself.

Free consultancy – discuss your business plans informally with experienced professionals.

Your technical questions answered – informed technical support is a key reason for attendance.

Future-proofing your technology – gain a better understanding of what is on the technology horizon, and discuss the opportunities they offer your business in the future.

Understanding capex, opex and ROI issues – with the financial imperative now firmly installed at the boardroom level, there has never been a better time to get a better grasp on these accounting issues.

Understanding convergence – technology is evolving rapidly. As a result, previously disparate businesses are now converging on the technical level. This show will help you gain a solid understanding of how these issues affect you and your business.

 

Outdoor Consideration for Displays

Great article by Peter Kaszycki

 

To successfully deploy digital displays in outdoor environments, many factors must be considered.

By Peter Kaszycki

With indoor environments, everything is nice and comfortable. It does not rain inside, temperatures and humidity are controlled, the sun does not shine indoors, ambient light conditions do not change, the air is clean, power is consistent, the wind does not blow and vandalism is rare. Basically, digital displays that are deployed indoors are in a controlled environment in virtually every respect.

However, with outdoor environments, everything changes – and it changes dramatically. Outside, digital displays are in an uncontrolled, harsh environment that is constantly changing, meaning anything can happen to them. Therefore, it’s important to consider the following factors before choosing and deploying outdoor digital displays:

FactorsInsideOutside
Direct SunNoneYes
Temperature65 to75°F-20 to 110°F
HumidityUnder 30 %Over 80%
Rain, snow, dust, dirtNoneYes
Brake dust, fumesNoneYes
Wind LoadNoneYes – up to 140 MPH
Ambient LightSame all dayChanges throughout the day
Duty Cycle8-12 hours/day16-24 hours/day
VandalismRareOccasional

The table above shows just what severe conditions outdoor digital displays have to endure. They must be built to withstand direct sunlight, extreme temperatures and humidity, rain, snow, dust and dirt, harsh windy conditions and also be protected from vandalism. It’s imperative to keep all of the above factors in mind when evaluating outdoor displays. But, now that I’ve covered the range of considerations that must be thought over prior to purchasing and installing outdoor displays, let’s take a deeper dive into one specific factor – the impact of the sun.

Before placing displays in direct and indirect sun conditions, consider that:

  • Sunny environments require high-bright displays for optimum viewing;
  • Display’ luminance should normally be between 1,500-2,500 nits or candelas;
  • Brightness should be measured through cover glass/film, not just at the surface of the LCD;
  • Versions that maintain set brightness levels over time are preferred;
  • Some displays will lose 10-12 percent brightness/year;
  • Some displays will lose 10-15 percent brightness in hot or cold ambient conditions;
  • Solar Clearing of the LCD screen is a concern. With direct sunlight, the LCD crystals could go through a phase change and cause black blotches on the screen.
  • Some LCDs are rated at 68°C, others 80°C and some at 110°C. The higher rating, the better.
  • Solar Clearing will reduce the operating life of the displays.
  • CCFLs are not recommended for outdoors. Only use LED backlight systems.
  • Avoid digital displays that are optically bonded to cover glass.
  • The sun is worse in winter with clear skies/lower haze.
  • Employ ambient light sensors to automatically adjust brightness based on light conditions.
  • East/West orientations are worst. North/South orientations are best.
  • Rising and setting sun are the worst times of the day, not high noon.

There is a great deal to consider when thinking of how the sun alone will impact outdoor displays. But also consider the following when it comes to the impact of temperature and humidity on outside digital displays.

Displays must:

  • Be designed for temperatures down to – 20°F and over 110°F.
  • Be designed to be based for high temperatures and direct sun load.
  • Have a display that is “sealed” to prevent condensation forming inside the cover glass.
  • Have a start-up procedure for low-temp power up; at -20°F
  • Have a start-up procedure for high-temp power up; at +110°F
  • Have a plan for when the display is not to be run. Consider just turning off the backlight, not the entire digital display
  • Have embedded electronics (player, modem, etc.) that are rated for internal display temperatures.
  • Have a plan for cooling. Conventional A/C systems will drip, require maintainance and consume significant power. Consider alternative cooling methods.
  • Have a plan for heating when operating in freezing conditions
  • Be prepared for how temperature fluctuations can affect brightness.

While the considerations related to sun, temperature and humidity may seem overwhelming, once they are factored into your outdoor display purchase and deployment, you can rest easier knowing you have taken every precaution to protect your investment. Beyond environmental conditions, also mull over installation, operational and service conditions.

Ask yourself these questions:

  • Are there any city/state permits required?
  • Does the mounting need to be certified by a Professional Engineer?
  • Must design digital display AND mounting structure for wind loads. Have you thought about Gail winds, hurricane force?
  • Are Unions/safety personal required for installation or for service?
  • How is power to be run to the unit?
  • How is connectivity to be achieved? Consider 3G Modem/Antenna.
  • What is the cellular service like for the area?
  • What are the restrictions relative to full-motion video content?
  • What are the restrictions relative to type of transition, frequency of transition?
  • What are the codes/requirements for auto-dimming/shut-down at night?
  • What power is available? Consider displays with a universal power supply of 85 V to 265 V.
  • Who will be paying for power? Outdoor displays consume three to five times more power than indoor.
  • Consider brown-out conditions in summer. Current draw will spike and may trip breakers.
  • Most outdoor displays run 18-24 hours/day. Is your display designed for this duty cycle?
  • If unit is to be “turned-off” at night, consider just turning off backlights and not entire display.
  • What type of cover/safety glass will be used? It must resist breakage
  • The glass should have an anti-reflective (AR) coating to reduce reflections from eight percent to under two percent. (AR coating helps with reflections from buildings, cars, and direct sun.)
  • Glass should be separate from LCD screen. That way you can replace glass without replacing LCD.
  • Can the digital display be serviced in the “installed” position?
  • How easy is the service and will repairmen be working in outdoor conditions (cold, rain, wind-blown dust)?
  • How modular are the replacement components?
  • How intelligent is the display? Can it verify that the image is being displayed on the screen?
  • Can the display report back to the NOC operational data and alerts?
  • Can the display be controlled and updated remotely?
  • Can the embedded player, 3G modem and switch be automatically or remotely re-booted?
  • Provisions for mini-UPS system so unit can “phone home” if it experiences a failure?
  • What is the “sealing” rating of the display? NEMA 3, IP 65, etc. Will it be washed down?
  • How is the unit protected from insects, rodents?
  • Does the paint finish provide protection against harmful UV rays over time?

Other considerations for outside displays:

  • Some cities do not allow for full-motion video, while some cities do.
  • Also, cities may only allow for digital static ads and then they may or may not allow for transitions from one ad to another.
  • If your area allows for digital static ads, then you may only be allowed to change the ad every 10-15 seconds or 30 seconds.
  • Some cities do not allow for the digital side to be facing traffic, like a Bus Shelter application. It has to be opposite the traffic flow as to not distract drivers.
  • Many cities have nighttime restrictions requiring the display to be dimmed down at night or turned completely off after 11 p.m.

Though there are many considerations and questions that come with properly deploying outdoor high-bright digital displays, the benefits of reaching the OOH (Out Of Home) marketplace are significant. It’s worth the time and thought to carry out your deployment after taking all points suggested here into consideration.

In summary, remember that:

  • True outdoor digital displays are NOT re-packaged indoor displays.
  • The environmental conditions are significantly harsher than indoor conditions and are every-changing
  • The sun is the #1 enemy of Digital Displays.
  • Common failure points include overheating, solar clearing, fading brightness and insufficient power.

Peter Kaszycki is president and CEO for Alpharetta, GA-based LG-MRI, which provides indoor and outdoor digital displays ranging in size from 47 inches to 84 inches. He can be contacted via email at peterk@lg-mri.com.

For more information, please contact:

LG-MRI
6415 Shiloh Road East
Alpharetta, GA 30005
770-255-7138
info@lg-mri.com

Revel Systems iPad Point of Sale Launches Video Drive-Through Product

RevelSystems has promised up a picture of the installed unit. Stop back by and see it.

See on Scoop.itKiosk & Kiosks

SAN FRANCISCO, May 28, 2014 /PRNewswire/ –??Revel Systems, the leading iPad point of sale platform, has launched its iPad POS system for drive-through. This expands Revel Systems’ product offering for fast food and enterprise-level clients, providing them with a fu…..

See on www.itbusinessnet.com

Press Release

Revel Systems iPad Point of Sale Launches Video Drive-Through Product

The Leader in iPad POS Expands Offering for Fast Food and Enterprise Clients

San Francisco, Calif. – May 28, 2014 – Revel Systems, the leading iPad point of sale platform, has launched its iPad POS system for drive-through. This expands Revel Systems’ product offering for fast food and enterprise-level clients, providing them with a fully integrated video chat experience with their fast tablet-based POS system.

 

In the years since the drive-through was first invented, it’s hardly been innovated. The user experience has always been mediocre and impersonal. In the age of the customer where customer experience trumps all, drive-throughs are next on the horizon for a radical change. The latest revolution from Revel will allow for a more human experience while maintaining accuracy and efficiency for both the merchant and customer.

 

The Video Drive-Through POS operates with three iPad devices, including Revel’s QSR iPad POS terminal. This enables seamless drive-through functionality and allows guests an engaging and easy way to order their food. Patrons simply pull up to an embedded iPad in the drive-through sign and order their meal by speaking to the POS operator via a video feed. Both the operator and customer can see each in the video chat window, and orders appear in the customer facing iPad display by the vehicle in split screen. When finished, the customer pulls up to the second window, where they can meet the operator in person, and pay. There will also be an option to pay and sign at the point of ordering, thus cutting drive-through wait times in half. This new innovation not only deeply personalizes and modernizes the experience, but also cuts costs down for businesses operating a drive-through.

 

“At Revel, we’re always thinking of ways to make our product scalable to all industries,” said Chris Ciabarra, CTO and co-founder of Revel Systems. “This drive-through offering will give fast food restaurants and enterprises the functionality they need to run their business that’s also a sleek and engaging solution. Their customers will appreciate the ability to see who they’re ordering from, as well as the simple beauty of the iPad, and employees will love the easy to use and intuitive interface. The iPad has offered us so much potential in terms of point of sale, and it’s about time we harnessed some of that potential for enterprise.”

 

The drive-through application works together with the Revel iPad POS, and is being offered as its own separate app. The drive-through POS requires a total of three iPads to operate–one for the client-facing video feed, one for the employee-facing feed, and another for the main iPad POS terminal. Additionally, a metal sensor detects when a car pulls up so that the system is not reliant on optical sensors alone. As opposed to traditional drive-through models, it allows for a seamless face-to-face interaction between the customer and the employee, and a clear indication of what is being ordered.

Testing out Subway’s drive thru kiosk – YouTube

Testing outdoor touchscreen Subway drive thru kiosk – YouTube

Outdoor kiosk drive thru by Subway
Outdoor kiosk drive thru by Subway
Craig Keefner‘s insight:

The outdoor kiosk replaces the regular drive-thru completely. Customers drive up and, if they manage to get close enough, roll down their windows and start pressing buttons. The computer takes them through the entire ordering process and allows them to choose whether they want a sandwich or salad, which bread they want, which veggies they want, whether they want to add chips and a drink and more.

See on www.youtube.com