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Picks are the most newsworthy of articles posts on the site.

Peerless-AV® Announces New Smart City Kiosk

Peerless-AV® Announces New Smart City Kiosk

AV solutions designer and manufacturer creates city center hub with all weather-rated solution

smart city kioskFeaturing an Xtreme™ High Bright Outdoor Display, the Smart City Kiosk is an all weather-rated solution ideal for sharing community information, travel, and weather details, as well as wayfinding, advertising, entertainment, and more.

AURORA, Ill. – August 15, 2018 – Peerless-AV®, an award-winning designer and manufacturer of innovative audio and video solutions and accessories, is pleased to announce its Smart City Kiosk (KOP2549-XHB, KOP2555-XHB).

With a focus on functionality and aesthetics, the Smart City Kiosk is designed to be modern, approachable, practical, and endure the rigors of everyday use when unattended. The new all weather-rated solution is ideal for sharing community information, travel, and weather details, as well as wayfinding, advertising, entertainment, and more.

The Smart City Kiosk includes an Xtreme™ High Bright Outdoor Display with full HD1080p resolution for a bright crisp picture, even in direct sunlight. In addition, an optional 10-point IR touch overlay makes the kiosk interactive for all users.

Featuring a curved, modular design that seamlessly blends into any city or town set-up, the Smart City Kiosk offers quick access to the display for maintenance without disturbing any adjacent units. Plus, installation is easy, without the need for cranes or forklifts.

Additional key Smart City benefits include:
  • An aesthetically-pleasing, elegant minimalistic design
  • Fully sealed display requiring no air conditioners or fans for cooling
  • Sealed media storage area protected with PermaFlo® filter and cooling fans to prevent the ingress of dust and water
  • Ability to customize with paint colors for the legs, roof, and base, leg design shape, touch overlay, camera, and more
  • No additional layer between the display and enclosure
  • Standard design that is easily deployable and ready to ship
  • Integration services offered by Peerless-AV
  • Dependable operation

“When designing our new Smart City Kiosk, we focused heavily on the features that would be useful for all stakeholders – cities/towns, citizens and visitors, and integrators,” said Brian McClimans, Vice President of Sales for Americas and APAC, Peerless-AV. “This kiosk can be used for wayfinding, contacting emergency facilities, sharing important town information like details on restaurants, local attractions, and events, providing up-to-date public transportation news, introducing interesting city facts, and even games. Plus, with an all-weather, rugged design and the ability to implement data collection sensors, the Smart City Kiosk offers something for everyone. Towns can manage resources appropriately and communicate with citizens, visitors and the community can learn more about the city, and integrators can easily install and maintain the kiosk.”

Available in 49″, 55″, and soon 65”, the Smart City Kiosk can withstand winds up to 140 mph, making it usable in any city or town for a range of applications, such as retail, government, corporate, hospitality, stadium, and university settings.

The new kiosk is available now through Peerless-AV direct sales representatives and authorized distribution networks. To learn more about the Smart City Kiosk, please visit https://www.peerless-av.com/en-us/professional/products/kop25-xhb.

Connect with Peerless-AV via social media on TwitterInstagramLinkedInFacebook, and YouTube.

About Peerless-AV

Driving Technology Through Innovation

For over 75 years, passion and innovation continue to drive Peerless-AV forward. We proudly design and manufacture the highest quality products, ranging from outdoor displays to complete kiosk solutions, digital signage mounts to wireless systems. Whether a full-scale global deployment or custom project, Peerless-AV develops meaningful relationships and delivers world-class service. In partnership with Peerless-AV, you are trusting an award-winning team of experts who will support your business every step of the way. For more information, visit peerless-av.com.

Media Contact

Beth Gard
[email protected]
(732) 212-0823




For more information contact Kiosk Industry

Sports Betting Kiosks: The Future of Sports Betting

Sports Betting Kiosks and Betting Machines: The Future of Sports Betting

August 7, 2018

Until May 2018, a federal law known as the Professional and Amateur Sports Protection Act (PASPA) limits most legal sports betting to Nevada and three other states. That (PASPA) was overturned by the Supreme Court in favor of New Jersey, allowing state-sponsored betting.

What to Expect in a World Where States Can Legalize Sports Betting

Anticipating PASPA’s repeal, a handful of states have started the process by passing enabling legislation. Pennsylvania is one notable example. These changes to the law are paving the way for states to start offering legal sports betting in the next couple years.
betting kiosk betting machine

What can we expect the future of sports betting to look like? According to a May 2017 Oxford Economics report, legalized sports betting is projected to generate $8.4 billion in new tax revenues, create more than 200,000 new jobs and add over $22 billion to the nation’s GDP. With a budding new industry on the horizon, businesses are working tirelessly to capitalize on the new opportunities being presented in the world of sports gambling.

Casinos will need to be well-prepared for the influx of new customers that will be flocking to their venues in hopes of placing their first legal sports bet. As a result, many casinos are finding that sports betting kiosks provide the needed automated self-service solution to handle a higher volume of sports wagers without requiring the need for additional customer service staff.

The Impact of Sports Betting Kiosks

With such anticipated economic growth in the gambling industry, casinos will need to do their best to streamline their betting services. Sports betting kiosks will be a key factor in perfecting this process as they will improve the customer experience and will increase betting revenues for operators.

Wagering kiosks will improve the customer experience by cutting down wait time. Customers will not be waiting in line to place a bet. With multiple betting kiosks available, customers will be able to place a wager whenever they please. In turn, this will also increase revenue with more total bets placed.

Benefits of Betting Kiosks

  • Line queue management for burst cycles
  • Increased betting revenues for operators
  • Higher wagering levels
  • Operators optimize their labor costs
  • Accept cash, winning tickets, and vouchers
  • Provide ADA accessible betting options for customers

Background – Fixed odds betting terminal

A fixed odds betting terminal (FOBT) is a type of electronic slot machine normally found in betting shops in the United Kingdom. The terminals allow players to bet on the outcome of various games and events which have fixed odds, with the theoretical percentage return to player (RTP) being displayed on the machine by law.[1] Typically slot machine FOBTs have an RTP of 90% to 94% depending on the chosen stake, and standard roulette FOBTs have a long-term average RTP of 97%.[2] Fixed odds betting terminals were introduced to UK shops in 2001.[3]

The most commonly played game is roulette. The minimum amount wagered per spin is £1. The maximum bet cannot exceed a payout of £500 (i.e. putting £14.00 on a single number on roulette). The largest single payout cannot exceed £500.[4] Token coins can be of value as low as five pence in some UK licensed betting offices (LBOs).[citation needed] Other games include bingo, simulated horseracing and greyhound racing, and a range of slot machine games.

Like all casino games, the ‘house’ (i.e. the betting shop) has a built-in advantage, with current margins on roulette games being between 2.7% and 5%.




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Automotive Kiosks – Self-Service Technology in the Auto Industry

Automotive Kiosks – Self-Service Technology in the Auto Industry

 Katie Kochelek August 7, 2018

I was maybe 15 or 16 when I went with my dad to buy the next family car.
Automotive kiosks car kiosks
It was the late 90s, so the purchasing experience was done in that traditional way of which we’ve grown nostalgic. I remember a collection of thick, glossy pamphlets from each car brand accumulating on our kitchen table, and I’d flip through pages of different models, reading about the various features each offered. When my father had finally narrowed down his “Favorites” list, we set aside a Saturday to visit the dealerships.

Each appointment involved poking around the car, listening to the sales person’s pitch, and taking a test drive. When a winner was finally chosen, we sat down to do that usual song and dance to secure the best price.

Fast forward to 2018.  Think of the most recent time you bought a car. Did you refer to those glossy brochures or did you go straight to the Internet to visit the brand’s homepage and find your nearby dealer location?

Did you read reviews, view photos, and look up the fairest pricing?

The car buying method has changed immensely, with digital sales tools creating an omnichannel experience that helps prospective clients come to a dealership armed with more insight than what was typically found in the catalogs.

But how can car brands capitalize on the modern-day consumer’s demand for convenience and immediate information while also benefitting their bottom line?

Read Full Article on Frank Mayer website

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Kiosk Financing – ZIVELO Introduces Financing Options For Clients

Kiosk Financing – ZIVELO Introduces Financing Options For Clients

Kiosk Financing ZIVELO

SCOTTSDALE, AZ | SAN FRANCISCO, CA | SEATTLE, WA (August 10, 2018) – ZIVELO has partnered with Ascentium Capital, the nation’s largest private, independent finance company, to provide financing options to clients. Key benefits include payments as low as $29/month for the first 3 months, 100% financing, no down payment required, 1-page application approval for up to $250K in financing with additional financing up to $1.5 Million if needed, and terms up to 36 months which can be extended up to 60 upon request.The business case for kiosks has made self-service an absolute must-have. Brands are seeing a 20-30% basket lift from kiosk orders and a payback rate in as fast as a handful of months. Yet, historically, building and deploying kiosk programs has been way too challenging. ZIVELO’s goal is for our clients to easily roll-out kiosk programs using our turn-key trio of beautifully designed hardware, integrated services, and a selection of curated applications our clients can deploy in a matter of days.  And today, we are excited to announce we’re making it even easier to deploy kiosks: simple financing options. Working in partnership with Ascentium, it’s possible to make hundreds of dollars in increased sales with all-in financing programs for much, much less.For more information about ZIVELO, our solutions, and financing options, visit www.zivelo.com.

###

Media Contact:

Mary McCauley
877-244-7695
[email protected]

About ZIVELO

ZIVELO’s mission is to revolutionize the way brands use technology to interact with their consumers on-premise and in the physical world. Founded in 2008, ZIVELO has rapidly grown to become the leading self-service technology brand offering a sleek and sophisticated product design, intuitive user experience, and cutting-edge modular hardware solutions. In 2018, ZIVELO acquired Oak Labs, the creators of OakOS – the world’s first operating system for public computing experiences. Through the acquisition, ZIVELO now provides brands with an end-to-end solution for the roll-out of kiosks and digital signage. ZIVELO is headquartered in Scottsdale, AZ, with offices in San Francisco, CA  and Seattle, WA. For more information, please visit http://www.zivelo.com/.




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Outdoor Kiosks FAQ

Outdoor Kiosk Design FAQ

July 29, 2018

More and more uses are being developed for outdoor kiosks, but a successful deployment depends in large part on the vendor behind the project.

Interactive kiosks have become commonplace in restaurants, retail stores, health care facilities and other locations. But as technology improves and new applications come along, kiosks are becoming an integral part of the outdoor environment as well.

Opportunities for outdoor kiosk deployments include event ticketing, campus wayfinding and drive-through ordering, among others. Consumers today are increasingly pressed for time, and an outdoor kiosk can help provide the convenience they seek. It’s likely that as the technology develops, new and as-yet unheard-of uses will be found.

But all kiosks aren’t created equal, and that’s particularly true when it comes to those designed for outdoor use. Not only can working with an experienced vendor go a long way to determining the project’s success, it can help protect a deployer from regulatory liability and unnecessary maintenance costs.

In it for the long-term

Olea's "Seattle" Outdoor Ticketing KioskObviously, an outdoor kiosk should be designed from the ground up as a watertight enclosure, with watertight seams and insulated inner walls to protect internal components from heat and cold.

In addition, a reputable vendor designs to UL guidelines to certify that the units are waterproof and safe to operate in rain or snow, and routinely implements UL testing on first prototypes for customers who require UL certification. Factors such as power, grounding and mounting are more significant factors with an outdoor kiosk than one located indoors, making adherence to UL guidelines of critical importance.

Outdoor kiosks also need to adhere to the same Americans with Disabilities Act guidelines as indoor units, ensuring accessibility for all users. Failing to do so exposes a deployer to fines and lawsuits that can run into many thousands of dollars.

Olea Kiosks, for example, incorporated those concerns when it designed and built 56 ticketing kiosks that were deployed as part of a front gate renovation and new attraction opening at a major theme park. The ADA-compliant kiosks are used by thousands of visitors every day.

To ensure they perform flawlessly over their intended 5- to 7-year lifespan in a variety of outdoor conditions, the kiosks included a custom interior air conditioning mount and 2” thick insulation to ensure low internal temperatures in an environment that can routinely exceed 100 degrees Fahrenheit. The enclosures were manufactured with powder-coated stainless steel and waterproof mounting points to protect from wet weather and eliminate the possibility of rust.

But while those are the obvious concerns, Olea took additional steps to address issues that may not have been so apparent.

The kiosks have a significant amount of artistic branding, allowing them to serve as decorative signage as well. The material used for the branding is designed to withstand fading, ensuring the devices look fresh and cutting-edge for years. In addition, because the kiosks are placed in a high-traffic area outside of the park near a number of retail and restaurant locations, they include a removable front cover to protect the touchscreen during hours when the park is closed.

The features Olea has built into its outdoor ticketing kiosks are embodied in the Seattle model. The Seattle includes a 19-inch high-brightness touchscreen with top-tier components built to withstand all types of weather conditions. Temperature control systems and IP65-qualified rating make the Seattle perfect for hot and cold weather deployments.

The Seattle also features a bolt-down base plate, allowing them to be securely mounted in places including sidewalks, parking lots and outside business entrances.

Capabilities include ticket and wristband printing, payment acceptance including EMV components and barcode scanning. The Seattle is ideal for event ticket sales, concessions and ride entrances.

Olea's "Detroit" Drive Thru Restaurant KioskWould you like fries with that?

Another area of growth for outdoor kiosks is the restaurant drive-thru lane. Combining the fact that a typical QSR does as much as 70 percent of its business at the drive-thru and self-order kiosks have been demonstrated to increase ticket averages by 10 percent or more, the marriage of fast-food drive-thru and self-order technology makes perfect sense.

In addition to the ability to automate the suggested selling process, self-order kiosks offer easy customization or orders, helping to boost sales. Customers may also indulge in the occasional splurge free of guilt, knowing the kiosk won’t be critical of their meal choices.

Fast food giant Wendy’s for example, has already rolled out kiosks at 300 of its stores with plans to add them to additional locations soon. Wendy’s CEO Todd Penegor told the investment news site TheStreet that locations with self-order kiosks are seeing higher average checks and customer satisfaction scores, likely a result of their ability to allow guests to customize their meals.

“It’s a part of the future of eating out,” Penegor said.

Olea’s entry into the drive-thru arena is its Detroit model. The Detroit includes a 32-inch sunlight-viewable touchscreen. (After all, who among us hasn’t used our hand as a shield so we can see an ATM or Redbox screen?) The multitouch touchscreen provides an ergonomic interaction — whether from a sports car or large SUV.

The enclosure is designed to reduce power draw and includes options for custom branding and overhead signage. The devices can be installed as either freestanding units, two-sided or in-wall, column or post mounts. They also include presence detection to “wake up” the units when customers approach and marine-grade stereo speakers for communication with staff.

One major national sandwich chain has seen their drive-thru sales increase by 15 percent at locations where they have deployed an Olea drive-thru kiosk.

San Diego Zoo Outdoor Ticketing KiosksKiosks for all seasons

Not all deployment locations are the same. Businesses are becoming increasingly aware of how their customers move through a location, and to maximize revenue they must be prepared to serve their customers wherever they may be. Kiosks can help optimize those transactions whether they take place inside the venue, just outside the front door or in the drive-thru lane.

Olea kiosks can be designed to withstand any environment, from summer in Arizona to winter in Minnesota. The company’s engineers have options for solid-state heating and cooling systems to complete HVAC systems designed specifically for kiosks.

Olea’s outdoor kiosks come with monitors from 8” to 84” or larger and can include payment, printers, solar, wireless and just about any other equipment that can be put into an indoor kiosk. The company uses only the most durable stainless steel and aluminum for its outdoor kiosks, running each through a multistage painting and plating processes.

Olea kiosks also feature automotive-style gaskets, compression-style locks, and unlike some galvanized electroplating and more, all to ensure an Olea outdoor kiosk will last as long and be a trouble-free as any indoor kiosk.

There are hundreds of applications suitable for an outdoor kiosk, and more are being developed every day. The best way to implement a successful outdoor kiosk deployment is to work with a vendor who is experienced in those deployments and has a track record of success. Olea Kiosks stands ready to help.

Tips for Outdoor Kiosk Deployments




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Peerless-AV® Announces New Motorized Collaboration Cart

Peerless-AV® Announces New Motorized Collaboration Cart

Integrating the use of actuators, the improved cart offers a simple solution for presenters, especially in education and corporate settings

peerless motorized cartAURORA, Ill. – August 1, 2018 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, is excited to announce the launch of its Motorized Collaboration Cart (SR598ML3).

An extension of Peerless-AV’s award-winning line of AV carts, the Motorized Collaboration Cart now integrates the use of actuators, making it easy for users to raise and lower touch-enabled displays. Designed for applications such as education and corporate settings, the cart seamlessly interacts with touch-enabled technology, allowing users to focus on the content of their presentation and foster a participative environment that everyone can take part in.

The Motorized Collaboration Cart is ADA-compliant, offering display height adjustment up to 25.6″ with the touch of a button. For the utmost in safety, the Motorized Collaboration Cart is UL962 listed and features a safety limit function, which automatically reverses direction when a collision is detected in an upward, downward, or lateral force.

“Our new Motorized Collaboration Cart will be instrumental in education and corporate settings going forward,” said Nick Belcore, Executive Vice President of Global Sales and Marketing, Peerless-AV. “This cart offers safety, accessibility, and adjustability with a robust feature set that other carts on the market simply do not include as standard options.”

peerless motorized cartThe Motorized Collaboration Cart touts a six outlet, 2160 joule-rated surge suppressor and a 15-foot pre-installed cord in the rear of the cart, as well as a large enclosure with plenty of space for small PCs, additional cables, and keyboards, and an opening for external WiFi antenna. Despite the roomy enclosure, the base is designed to fit easily through doorways, but does include rubber bumpers to prevent damage to walls and doors.

Focusing on ease of use, the Motorized Collaboration Cart features 4″ casters for rigidity and stability, and a pre-assembled design with no wiring required – making it the fastest cart assembly on the market.

Peerless-AV’s Motorized Collaboration Cart is available now through Peerless-AV direct sales representatives and authorized distribution networks.

For more information about Peerless-AV’s Motorized Collaboration Cart, please visit https://www.peerless-av.com/en-us/professional/products/sr598ml3.

Connect with Peerless-AV via social media on TwitterInstagramLinkedInFacebook, and YouTube.

About Peerless-AV
Driving Technology Through Innovation

For over 75 years, passion and innovation continue to drive Peerless-AV forward. We proudly design and manufacture the highest quality products, ranging from outdoor displays to complete kiosk solutions, digital signage mounts to wireless systems. Whether a full-scale global deployment or custom project, Peerless-AV develops meaningful relationships and delivers world-class service. In partnership with Peerless-AV, you are trusting an award-winning team of experts who will support your business every step of the way. For more information, visit peerless-av.com.

 

Media Contact

Beth Gard
[email protected]
(732) 212-0823

 




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Android Kiosk Software Supports ADA Assistive Technology

NEW to KioWare for Android – Support Added for Storm Assistive Technology Products

“Accessibility should be a strong consideration for any kiosk deployment. With this release, both KioWare for Windows and KioWare for Android support the heavily tested and well-respected Storm ATP suite of keypads, keyboards & other accessibility products.”  ~ Laura Miller of KioWare.

KIosk Software AndroidKioWare has released a new version of KioWare for Android kiosk software supporting Storm Assistive Technology Products such as the Nav-Pad, Nav-Bar and AudioNav. KioWare kiosk software products lock down your device into kiosk mode, turning your tablet into a secure kiosk or purposed device for self-service, digital signage, or mobile device management deployments.

Kiosk Accessibility Made Easy

Storm Interface KioskVersion 3.16 of KioWare Basic & KioWare Full for Android now includes support for Storm’s ATP devices. These ADA compliant devices allow users with impaired vision, reading difficulties or impaired fine motor skills to navigate through menus or directories that would typically be presented on a visual display or touch screen. They are designed to provide a tactile/audio interface for any accessible self-service application. Devices supported include the Nav-Pad, Nav-Bar and AudioNav. KioWare for Android offers out of the box compatibility for those that want to make their Android self-service or purposed device experience accessible. Prior to this integration, devices running the Android OS were quite limited in their ability to provide an accessible self-service solution.

Additional New Features and Improvements

Improved Provisioning

  • KioWare for Android 3.16 has also added features to improve the ability to provision Android devices. Android devices may now be provisioned via a USB storage device. Provisioning support has also been added for running shell scripts.

Secure File Browser

  • A secure file browser has been added to allow users to open a file browser and select a file to upload. With new security features, users can be restricted to browse only allowed files and folders on the file system. New functionality includes the ability for users to take new photos and videos or browse this file system for existing files.

Multiple Exit Passcodes & Actions

  • Different exit passcodes can now be used to call different exit actions. This allows for actions to be taken based on the exit passcode entered. Deployers can vary permissions based on user need.

Reboot Schedule Management

  • Reboot schedules can now be used on devices that are rooted.

View all updates to KioWare for Android version 3.16 here.

Kiosk Software WindowsA new version of KioWare for Windows (8.15) is now available with support for Chrome 67 and various other improvements.

Licensing KioWare for Android

A license is needed for each deployed kiosk running KioWare for Android. Quantity pricing is available. Annual support and maintenance are recommended, and current support is required in order to upgrade. View a full description of features for this and other versions of the KioWare product line. These products are available as a free trial download. Existing clients have the ability to upgrade. KioWare has been providing OS, desktop, and browser lockdown security for the kiosk and self-service industry since 2001 and Android software since 2012.




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Fond Farewell To Ronald Bowers

A Fond Farewell to Point of Purchase Expert Ron Bowers

Written by Katie Kochelek of Frank Mayer and Associates, Inc.   Original full article.

July 17, 2018

It isn’t often you come upon those people whose enthusiasm for their work and industry is so outright contagious. But if you know Ron Bowers, Frank Mayer and Associates, Inc.’s Senior VP of Retail Technology Business Development and a long-time thought leader in the point of purchase industry, you know exactly what I mean when describing his infectious optimism for all things technology and display-related.

I knew the moment I walked in to Ron’s office my first week at Frank Mayer and Associates, Inc. that he’d be a wealth of knowledge. And as a new employee with limited education in this field, I found myself scribbling notes at lightning speed about topics ranging from retail’s new horizon to how the Internet of Things will help brands and retailers offer the personalized experiences consumers crave.

frank mayer kiosk ron bowers
Click for full size. Nice desk. What year is that Pop Times cover?

I left Ron’s office feeling inspired to research as much as I could and often referred to him with questions as I started writing more blogs and white papers for the company. He always cheerfully obliged, providing important insight on topics based not only on his many years of experience, but also because he is diligent at keeping up-to-date on all the latest news pertaining to our business.

If you need to understand the latest technology, he’s the guy to find. (In fact, I often tell him he’s a better millennial than those of us who can technically claim the title.)

So, when Ron recently announced he would be retiring at the end of July, the news was met with countless congratulations as well as a tinge of sadness from the many who will miss discussions with Ron on the trade show circuit and beyond.

Consequently, it only seemed appropriate to dedicate our July blog to the man behind an era. I sat down with him to discuss his history in our industry as well as what he foresees for the future.

Q: Tell me a little about your history here at Frank Mayer and Associates, Inc.

A: I’ve been here for 35 years, starting in December of 1983 as a sales coordinator and moving into an account executive position the following August. In 2005, I was promoted to Senior Vice President of Retail Technology Business Development and have gotten to use my experience and networking skills to generate new opportunities for Frank Mayer and Associates.

Q: What clients have you worked with over your time here?

A: I’ve worked with countless clients. The long list includes: Lucky Eagle Foods, Kroger, Miller Brewing, Pabst Brewing, Olympia Brewing, IBM, Lexitech, Aviotex, Media Port, Nicklaus Golf, MacGregor Golf, Arnold Palmer Golf, Nancy Lopez Golf, Allstate Insurance, AM General/HUMMER, Kohler, Garmin, John Deere, Kelloggs Cereal, Leupold, Cabela’s, Medicine Shoppe, Int., Solo Health, Starbucks, Unicru/Kronos/SureID, Irving Oil, Agilysys Systems, Big Lots, Briggs & Stratton, Dave & Busters, Seven-up/Dr. Pepper, OkiData, Familymeds, Giant Eagle, KEO, Go Charge, Intellectual Technology, Kraft Foods, LeapFrog, and Master Lock.

Q: Any favorites?

A: I really enjoyed working with John Deere and was lucky enough to see our work win a Display of the Year award from the POPAI organization in 1992 for the company’s shop-in-shop program. I’d also include Miller Race Car and Nicklaus Golf as favorites.

Q: What has been your favorite aspect of working in the point of purchase industry?

A: I truly enjoy helping a new product make an impact at retail, thus leading to client success. And truth be told, it never gets old seeing my displays at retail locations when I take my wife, kids and grandkids shopping.

Q: How have you witnessed the industry change over the years?

A: Back when self-service was in its infancy, display and kiosk programs often sought to offer convenience and novelty to retail. Now, retailers and brands are really capitalizing on the interactive and omnichannel experience. Consumers are starting their buying journey online and continuing it into the store and at the point of purchase. Marketers must now offer kiosk solutions and design around a total experience to make sure they’re meeting these customers’ desires.

Q: What do you see for the future of point of purchase?

A: I’m optimistic about the future of point of purchase and self-service. It will be all about the connected consumer and personalizing the experience to each person’s very specific personal preferences. Technology innovations will further evolve in order for this to continue.

Q: What’s on the horizon for retirement?

A: I’d like to spend more time with my wife, children and grandchildren, of course. Golfing and reading also make the short list, and because I can’t let go that easily, I plan to also continue writing about retail technology.

More on Frank Mayer and Associates, Inc.




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Peerless-AV® Introduces New Large Venue Projector Mounts for Rental and Staging Applications

Peerless-AV® Introduces New Large Venue Projector Mounts for Rental and Staging Applications

New mounts offer quick, safe, and easy installation, supporting a wide range of large venue projector mount brands

AURORA, Ill. – July 17, 2018 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, today announced the availability of its Large Venue Projector Mount (PJR250).

projector mount
Click for full image

An extension to Peerless-AV’s projector mount product line, the PJR250 is designed to provide a quick, safe, and simple installation – making it the ideal solution in rental and staging settings where products in venues may frequently change.

The PJR250 features a low profile, pre-assembled design with a Hook-and-Hang™ system and unique dedicated adaptor plates that support all major large venue projector brands.

“In developing our Large Venue Projector Mount, our team focused heavily on the impact that the design would have on the installation process,” said Nick Belcore, Executive Vice President of Global Sales and Marketing, Peerless-AV. “Including options like the Hook-and-Hang™ feature as well as dedicated adaptor plates was a must for this solution. We wanted integrators to be able to install and un-install large format projectors as seamlessly as possible.”

projector mount
Click for full image

For a quick and easy installation, the PJR250 includes a simple Hook-and-Hang™ feature, which provides a large landing area when securing a projector to the mount. In addition, the dedicated adaptor plates place the center of gravity in the middle of the mount, simplifying adjustments and achieving the perfect balance when ceiling or flush mounting a projector. A unique feature in the market, these adaptor plates significantly reduce installation time by eliminating the need to install legs, which can be difficult to stabilize and can lead to projector sag over time.

To obtain perfect image alignment, the PJR250 features horizontal adjustment up to 3″ as well as tilt (+15/-5°), roll (±5°), and swivel (360°) adjustment, which are lockable to prevent even the smallest shift to the image once installation is complete.

The PJR250 includes a safety cable for assurance when handling and installing large projectors, as well as integrated cable management, allowing the cables to be routed through the projector mount for a clean aesthetic.

Peerless-AV’s Large Venue Projector Mounts are available now through Peerless-AV direct sales representatives and authorized distribution networks.

For more information, please visit www.peerless-av.com/en-us/professional/products/PJR250.

Connect with Peerless-AV via social media on TwitterInstagramLinkedInFacebook, and YouTube.

About Peerless-AV

Driving Technology Through Innovation

For over 75 years, passion and innovation continue to drive Peerless-AV forward. We proudly design and manufacture the highest quality products, ranging from outdoor displays to complete kiosk solutions, digital signage mounts to wireless systems. Whether a full-scale global deployment or custom project, Peerless-AV develops meaningful relationships and delivers world-class service. In partnership with Peerless-AV, you are trusting an award-winning team of experts who will support your business every step of the way. For more information, visit peerless-av.com.

 Media Contact

Beth Gard

[email protected]

(732) 212-0823

More From Peerless-AV




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ADUSA and Frank Mayer Announce Partnership

ADUSA and Frank Mayer and Associates, Inc. Announce Partnership

Combined Self-Service Kiosk Technologies Target QSR & Fast Casual Restaurants

Hoffman Estates, Ill. (July, 5 2018) – ADUSA, Inc. today announced that it has established a partnership with Grafton, WI-based manufacturer Frank Mayer and Associates, Inc. The partnership will combine ADUSA’s Qi™ Digital Engagement software with Frank Mayer and Associates, Inc.’s Approach
line of kiosk hardware. The primary objective of the partnership is to deliver a combined best-of-breed solution to the QSR and Fast Casual restaurants industry.

According to Juan C. Perez, CEO of ADUSA, Inc., “Frank Mayer and Associates, Inc. has a long tradition of providing high-quality manufacturing and services that meet and exceed retailers’ expectations. Their Approach kiosks are the perfect design match for our self-ordering software. We are pleased to be able to combine our efforts to deliver best-of-breed self-ordering kiosk technology to QSR and Fast Casual
restaurants that are looking, not just to keep up with, but to improve on, what the major brands are doing in this space.”

“An ADUSA and Frank Mayer and Associates, Inc. partnership benefits QSRs and fast casual establishments looking for a seamless experience when navigating the elaborate details of implementing self-ordering programs,” Mike Mayer, President of Frank Mayer and Associates, Inc. states. “Our experience designing award-winning kiosks coupled with ADUSA’s   history in offering turnkey software solutions means clients gain from the overall expertise both companies bring to the table.”

Frank Mayer and Associates, Inc. exhibited two of its Approach kiosks in ADUSA’s booth at the National Restaurant Association show earlier this year, and the two companies are actively demonstrating their combined solution to interested restaurant operators.  Both the hardware and software, as well as the delivery, installation and long-term support processes, are all scalable to meet the needs of QSR chains of all sizes.
________________
About Applied Decisions USA (ADUSA), Inc.
Based in Hoffman Estates, IL, at the Prairie Stone Business Park, ADUSA is the leading provider of self-service systems designed solely for the grocery industry, and now also for the restaurant industry. With over 1,000 systems installed in supermarkets across the country, ADUSA’s singular focus and experience over more than a decade have made its integrated turnkey solutions the #1 choice of grocery retail companies throughout the US. For more information, please visit the web site at www.adusainc.com

About Frank Mayer and Associates, Inc.
Frank Mayer and Associates, Inc. is a leader in the  development of in-store merchandising displays,interactive kiosks, and store fixtures for brands and retailers nationwide. The company helps retailers and brands utilize the latest display solutions and technologies to create engaging  customer experiences. Visit www.frankmayer.com
for more information.




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iPadKiosk on Netflix – Luke Cage

iPadKiosk on Netflix – Luke Cage

ipad kiosks
Kiosk Group is a privately-owned, Maryland-based company that many leading companies, organizations, and government agencies trust and rely upon for interactive kiosks.
We focus on creating long-term client relationships, so you can feel confident that if you have questions about our kiosks or experience a problem with your order, we’ll do everything we can to help.

I thought something looked familar as I looked at the TV.  Outside in my garage in Colorado watching Netflix and Luke Cage I saw what looked like a kiosk from iPadKiosks.

“For Pete’s Sake” is episode 22 (#9 in season 2) and is the big showdown in Rand Corporation building.  A quick synopsis — Knight gets Cage, Lucas, Dillard, and Johnson to an unfinished building belonging to Rand Enterprises, where Dillard agrees to testify against Bushmaster in exchange for immunity. Knight and Cage are against this, but agree that they can only fight one at a time.

In any case the use the iPadkiosks unit as their access point.

Pretty cool placement!


Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article while watching Netflix.

 




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People – Ron Bowers Retires From Frank Mayer and Associates, Inc. After 35 Years

Ron Bowers Retires From Frank Mayer and Associates, Inc. After 35 Years

Senior Vice President of Retail Technology Business Development Ron Bowers will retire from Frank Mayer and Associates, Inc. on July 31, 2018.

Ron Bowers Frank Mayer KiosksGRAFTON, WI – After 35 years as a member of Frank Mayer and Associates, Inc.’s staff, Senior Vice President of Retail Technology Business Development Ron Bowers will retire at the end of July 2018.

Bowers began with Frank Mayer and Associates, Inc. in December of 1983 as a sales coordinator and quickly moved into an account executive position the following August. His passion for retail, technology solutions and point of purchase displays helped him develop relationships with well-known companies like Allstate Insurance, Irving Oil, Eagle Foods, Kroger, Miller Brewing, KEO, MacGregor Golf, Arnold Palmer Golf, Nancy Lopez Golf, Nicklaus Golf and John Deere.

Bowers’ projects often earned gold Outstanding Merchandising Awards in the display industry, including a Display of the Year award from the POPAI organization in 1992 for his work with the John Deere shop-in-shop program.

In 2005, Bowers was promoted to Senior Vice President of Retail Technology Business Development and used his vast experience and superb relationship-building skills to generate new project opportunities for Frank Mayer and Associates, Inc. His expertise concerning the point of purchase business has made him a well-known thought leader in the industry, and he’s been invited to serve on countless speaking panels and interviewed for numerous trade publications over the years.

“Ron’s professionalism, drive, loyalty, passion for sales and the  relationships built with clients and associates were the foundations for his success,” says Mike Mayer, President of Frank Mayer and Associates., Inc. “His infectious positive attitude should be an example for all of us to follow, and he’ll be missed by clients and associates alike.”

Bowers’ retirement plans consist of spending more time with his wife, children, and grandchildren as well as pursuing his hobbies of golf, reading and retail technology writing.

Frank Mayer and Associates, Inc. is a leader in the development of in-store merchandising displays, interactive kiosks, and store fixtures for brands and retailers nationwide. The company helps retailers and brands utilize the latest display solutions and technologies to create engaging customer experiences. Visit www.frankmayer.com for more information.

***

CONTACT:
Cheryl Lesniak, Integrated Marketing Manager
Frank Mayer and Associates, Inc.
1975 Wisconsin Ave., Grafton, WI 53024
(262) 834-1489 | [email protected]

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Pyramid Computer Kiosk

pyramid kioskPyramid Computer Kiosk

Welcome to Pyramid as our newest Gold Sponsor of the kiosk association.

Pyramid kiosk is a 30 year old, mid sized (120 head count/40m revenue) systems manufacturer with factories in Germany and Taiwan and sales offices in UK and USA. In opposite to most kiosk manufacturers, Pyramid builds its own PC technology and touch screens. This high level of component manufacturing enables the company to create very slim and elegant highly integrated designs, still remaining extremely flexible and easy to maintain. Pyramid screen focus sizes are 24” and 32”, but also 55” table modules are built. Pyramid “Polytouch” named kiosk designs are successful in Europe in retail (Marks&Spencer, Edeka) and QSR hospitality (McDonalds, Vapiano and more).

Click for full size

As an example in the US, Pyramid ticket transaction kiosks are in use at AMC theatres. Standard and custom Pyramid polytouch kiosk solutions are sold via OEM or sales partners, as a bespoke work and always UL certified. Unparalleled and unique by design is Pyramid´s Polytouch “Passport” 32” kiosk with integrated Puck Table locator dispenser and extremely low space consumption.

Pyramid Localization System (PLS) is a patented Pyramid technology which allows QSR operators to introduce table service for self-ordering guests. The location of a guest in the restaurant can be determined with 10 inch accuracy.

What does Pyramid look for at Kioskindustry.org?

Pyramid is seeking to build a presence in the US. We try to find collaboration kiosk builders and vendors to share our modular kiosk component architecture, sell them touch screen and PC Box units to other kiosk vendors and look for ISV´s for our localization system in the restaurant order environment. Maybe we can vice versa be a partner for European activities of US kiosk vendors.

Pyramid Kiosk Links:

Overview of Pyramid Kiosk products:

http://www.pyramid-computer.com/retail-interactive/polytouch.html

Flagship product Pyramid Passport 32”:

http://www.pyramid-computer.com/retail-interactive/products/polytouch/polytouch-32-passport.html#py_tab_1

Overview about PLS Localization System:

http://www.pyramid-computer.com/indoor-localization/pls.html

 Downloads


Contact

Headquarters

Pyramid Computer GmbH
Bötzinger Straße 60
79111 Freiburg

Tel: +49 761 4514 0
Fax: +49 761 4514 319

Contact us

Erfurt plant

Feldstraße 1
99334 Amt Wachsenburg

Tel: +49 761 4514 541
Fax: +49 3628 916379

Contact us


Sales

Tel: +49 761 4514 792
Fax: +49 761 4514 70

Contact us

Service & Support

Service Hotline
Tel: +49 761 4514 870




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Watch Amazon VR kiosk transform the future of shopping

Watch Amazon VR kiosk transform the future of shoppingAmazon VR kiosk

Amazon VR kiosk announced  in 10 shopping malls to promote its upcoming Prime Day shopping event. See the Amazon VR experience for yourself. Prepare to be impressed.

Source: venturebeat.com

Amazon VR Kiosk notes — We keep looking for VR kiosk interations for customers especially “trial balloons” and not surprising that Amazon has opted for some extra juice to spur Prime Day.  Imagine Prime Day taking on same significance as Thanksgiving or Christmas. With over 50% of ecommerce shopping and buying happening on Amazon, its up to the other retailers like Target and Walmart to react.

Excerpt: Rather than taking the obvious retail angle and depositing you in a computer-generated facsimile of a brick-and-mortar space, Amazon VR kiosk instead transports the shopper into a city filled with Prime Day products — beginning with the fun of a hot air balloon ride. Viewed through an Oculus Rift with full head tracking, the ride lets the shopper briefly see some of the brands and promotions Amazon is featuring before landing in a serene park.

See full article

VR Kiosk By Amazon

More on Amazon


Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.

 




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Whitepaper – The Present-Day Kiosk and Its Benefit to Today’s Consumer

The Present-Day Kiosk and Its Benefit to Today’s Consumer

frank mayer whitepaperKiosks are an effective tool in branding efforts targeting the modern connected consumer. Offering customers everything from convenience to personalization, kiosks maximize the patron’s experience while delivering steady opportunities for a brand or retailer’s return on investment.

Download


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YVR’s Innovative Travel Solutions Cyprus Border Control kiosks for Entry and Exit

YVR’s Innovative Travel Solutions becomes first in Europe to provide permanent border control kiosks for Entry and Exit border control

Cyprus airports install 74 BORDERXPRESS kiosks to enhance security, speed of service and improve experience for passengers

Big news today for the airport industry with the installation of 74 BorderXpress kiosks at Pafos International Airport and Larnaka International Airport in Cyprus. This is the first implementation of permanent kiosks for Entry and Exit border control in all of Europe. As air traffic continues to grow throughout Europe, so too do border control wait times. This technology has proven success in 39 other airport and seaport locations and allows airports to increase passenger traffic and reduce wait times – all without having to add additional space or staffing resources.

————————–

 Richmond, B.C. July 10, 2018: Today, Vancouver International Airport’s (YVR) Innovative Travel Solutions (ITS) announced the installation of 74 BORDERXPRESS kiosks at Pafos International Airport (Pafos) and Larnaka International Airport (Larnaka) in Cyprus. This marks a major milestone for the industry and ITS, as today’s announcement is the first implementation of permanent kiosks for Entry and Exit border control in Europe.

Hermes Airports Ltd, operating Pafos and Larnaka airports, is installing the kiosks to enable passengers to independently complete passport control procedures under the supervision of Hermes personnel and with the approval of Cyprus Police.

“As the demand for air travel continues to increase, airports around the world must embrace and implement innovative technologies to solve critical passenger processing challenges,” says Craig Richmond, President and CEO, Vancouver Airport Authority. “BORDERXPRESS kiosks will increase efficiencies and improve the overall passenger experience at Pafos and Larnaka airports while enhancing safety and security within the European Union.”

BORDERXPRESS uses self-service biometric-enabled kiosks to expedite the border clearance process without compromising security. The Entry and Exit process is the same, in that, at the kiosk, travellers select their language, scan their travel documents and answer a few simple questions. The kiosk also captures an image of each passenger’s face which can be compared with and verified against the photo in their electronic passport, though the kiosks do accept non-ePassports and EU Identity documents as well. Travellers then take their completed kiosk receipt to a border services officer. The Exit kiosks are available for use by all travellers while the Entry kiosks are only available to EU citizens due to government specifications.

“We are dedicated to establishing Pafos and Larnaka as industry leading airports, and our commitment to prioritizing both safety and passenger experience is paramount to this, especially as we seek to increase passenger traffic,” says Eleni Kaloyirou, Chief Executive Officer at Hermes Airports. “Following the success of a pilot project to test the efficiency of BORDERXPRESS for Exit control at Pafos airport, we’re delighted to build on our partnership with YVR’s Innovative Travel Solutions with the implementation of seventy-four kiosks at Larnaka and Pafos airports”.

BORDERXPRESS kiosks provide a modern and efficient experience, and are a smart choice for airports and governments as they help to reduce overall operating costs and allow airports to expand passenger traffic without having to add additional space or staffing resources. The kiosks also free up border security officers to focus more closely on enforcement and intelligence efforts.

 This technology was developed by Innovative Travel Solutions, an independent business unit within Vancouver International Airport (YVR), named Best Airport in North America for the ninth consecutive year. The kiosks can be easily configured to meet the needs of governments around the world looking to reduce border line-ups at entrance and exit points and improve the safety and security of borders.

“With today’s announcement, Pafos and Larnaka airports are simplifying and enhancing the border Entry and Exit process for both airport personnel and travellers,” says Chris Gilliland, Director of ITS, Vancouver Airport Authority. “BORDERXPRESS has proven its success and efficiency at airports across Canada and the United States. Today, we are proud to be introducing our solution to the European market. This is a significant accomplishment for Innovative Travel Solutions, Hermes Airports, the Cyprus government and the industry, overall.”

With more than 1,500 kiosks in 41 airport and sea ports, BORDERXPRESS has processed over 181 million passengers in over 35 languages globally, and reduced passenger wait times by more than 50 per cent.

-YVR-

About Vancouver Airport Authority

Vancouver Airport Authority is a community-based, not-for-profit organization that manages Vancouver International Airport (YVR). Canada’s second busiest airport, YVR served 24.2 million passengers in 2017. Fifty-six airlines serve YVR, connecting people and businesses to more than 127 non-stop destinations worldwide. In 2016, YVR received CAPA Centre for Aviation’s prestigious Airport of the Year Award and was voted Best Airport in North America for the ninth consecutive year in the Skytrax World Airport Awards in 2018. Vancouver Airport Authority is a dedicated community partner and in 2017 donated more than $1,000,000 to local organizations. We are committed to creating an airport that British Columbia can be proud of: a premier global gateway, local economic generator and community contributor.

www.yvr.ca

About YVR Innovative Travel Solutions

Innovative Travel Solutions (ITS) is the innovation team at Vancouver International Airport (YVR), voted North  America’s Best Airport for nine straight years by Skytrax World Airport Awards. In 2009, the innovation team implemented BORDERXPRESS at Vancouver International Airport and soon discovered that other airports and governments might also want the ability to reduce wait times and increase their international arrives traffic without having to add additional space or staffing resources. YVR has now sold over 1,500 kiosks to 41 airport and seaport locations worldwide, processing more than 181 million passengers – more than any other automated passport control provider. In May 2018, the team at ITS set their sights on the next innovation in the evolution of the passenger experience with the launch of CHECKITXPRESS, the world’s most accessible, efficient and intuitive self-service bag drop. CHECKITXPRESS improves ease of use for travellers regardless of age, digital fluency, language or mobility, and is the result of a collaboration between YVR and Glidepath, one of the world’s leaders in airport baggage handling.

yvr.ca/inv

For further information:

YVR Media Relations

604.880.9815; [email protected]

Twitter: @yvrairport

Innovative Travel Solutions 

www.yvr.ca/inv

[email protected]

Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.



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Four Providers of Smart City Kiosks Named IDC Innovators | Business Wire

Four Providers of Smart City Kiosks Named IDC Innovatorssmart city kiosk

FRAMINGHAM, Mass.–(BUSINESS WIRE)–International Data Corporation (IDC) today published an IDC Innovators report profiling four providers that are considered key emerging vendors in the Smart City kiosks market. The four companies named as IDC Innovators are CIVIQ Smartscapes, Smart City Media, SmartLINK, and Soofa.

Source: www.businesswire.com

Smart City kiosks are specifically designed units, most of which include (interactive) display panels for local information, Wi-Fi signaling, and emergency call services. Kiosks typically use advertising as a revenue model while providing the public with a variety of information and services. Smart City kiosks also use sensors and digital platforms to collect street-level data and engage local residents, businesses, and tourists throughout the city. IDC believes that Smart City kiosks are important civic engagement tools that enable cities to collect, analyze, and share information as well as offer services such as Wi-Fi and phone charging.

“As cities look for ways to provide ubiquitous public Wi-Fi, market local businesses, generate new revenue opportunities, and provide quick access to services and information for the public, Smart City kiosks are emerging as a one-stop shop for these services,” said Ruthbea Yesner, vice president of IDC’s Government Insights and Smart Cities practice. “The fact that they offer ad-based revenue opportunities makes them an attractive option to extend urban services to the hyper-local level.”

CIVIQ Smartscapes offers several smart kiosk solutions, each of which is designed to address urban needs ranging from improving city mobility and wayfinding to public Wi-Fi offerings, emergency alert systems, smart lighting, and environmental monitoring.

Smart City Media offers a platform for Internet and mobile applications, IoT sensors, and location-based media with the aim of engaging local residents, empowering small business owners, and helping tourists maximize their visits.

SmartLINK kiosks can provide events monitoring, security alerting, Wi-Fi, wayfinding, communications, environmental monitoring, and traffic study solutions that deliver usable data for the city along with several revenue generating options to fit the city’s needs.

Soofa uses a Web-based platform that allows locals to share information with each other and cities to communicate directly with residents about local events, emergencies, and other relevant information with no installation cost to the city.




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Do cashless restaurants discriminate against the poor? D.C. lawmakers think so.

Do cashless restaurants discriminate against the poor?Cashless Restaurants

Fast-casual places are ditching cash for safety and efficiency. Critics say this shuts out poor people, some immigrants and those who just prefer cash.

Source: www.washingtonpost.com

The global cashless movement has reached Washington, where a growing number of fast-casual establishments and other spots are saying no to greenbacks in favor of plastic and mobile payments. Sweetgreen, the national salad chain founded by Georgetown University graduates, went cashless in most of its locations last year. Other cashless spots include a Menchie’s frozen-yogurt shop downtown, the posh Barcelona Wine Bar on 14th Street NW and the Bruery beer store at Union Market.

Soon, they may be breaking the law.

The decision to go cashless also has broader implications in the global battle between the credit-card and ATM industries.

Perhaps unsurprisingly, Visa has been a major booster of the cashless movement. The credit card company in March awarded 50 businesses $10,000 each for rejecting cash payments and has released reports touting the benefits of a cashless society.

Comments: This will be a very interesting fight over the next decade.  Governments obviously want no cash, as an all electronic economy means every transaction everywhere is known to it.

The push back due to the unbanked was quite predictable.  However, when you see a country like India has gone cashless in many spots — well, if they can figure out how to do it, we should be able to figure out how to do it.  I believe even poor countries in Africa have large cashless segments now.

This really is not a battle of if, but rather when.




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ZIVELO Blog – Large Scale Deployment Considerations

Large Scale Deployment Considerations

This article reprinted with permission from ZIVELO. Click here for complete article.

By ZIVELO | 

If you are considering implementing kiosk or digital signage options in your business, the number of details and logistics to navigate and manage can be overwhelming. Large Scale Deployment Considerations. Hiring internally to manage these processes would be time-consuming and expensive, and other manufacturers don’t offer world-class customer service and account management from discovery to post-deployment like ZIVELO does. We pride ourselves on our consultative approach, and the experience we bring to the table, having successfully deployed thousands of kiosks at a time to notable brands around the country. ZIVELO is more than a kiosk manufacturer. With software, hardware, and services options, we’re truly a one-stop-kiosk shop.

Large Scale Deployment Considerations

WHAT GOES INTO A LARGE-SCALE KIOSK DEPLOYMENT?

  1. Account Management: ZIVELO’s Account Managers are subject matter experts on the product as a whole including product support, production, and processes necessary to institute a successful kiosk deployment. We take point for all aspects of deployment, ushering your company through each and every step of the kiosk design, ordering, deployment, and integration process.Large Scale Deployment Considerations
  2. Software: Compelling user experiences are driven by software working in harmony with hardware, and we understand the best practices that go into successful software creation for every unique use case. Whether our clients have their own software solution, want to work with a third party software developer, want our software team to develop a platform for them, or want to build their kiosk software on OakOS, we plan and strategize with them every step of the way.Software Large Scale Deployment Considerations
  3. Innovation Lab: ZIVELO’s Innovation Laboratory consists of in-house experts who are responsible for conceptual design and monitoring of our products to align with current and anticipated kiosk industry standards such as ADA regulations, ergonomics, and overall ease-of-use. 
  4. Hardware: Choosing the right hardware to go inside and run your kiosk is extremely important. ZIVELO maintains relationships with many hardware partners so we can always source the best component for your use case for the best commercial price available. Learn more about what makes our kiosks so different here
  5. Engineering: Each product release from Engineering is thoughtfully designed, boasting key modular features to allow for ease of serviceability and component upgradability for years to come. We specifically engineer each kiosk chassis to house universal bracketry for major components which allows for integration of components of various form factors without modification to the enclosure. The ZIVELO engineering team works closely with nationally accredited safety certification labs to incorporate key design elements and engineer our kiosks to be compliant with these safety standards. We primarily certify our units to comply with UL 60950-1 and CSA 22.2 standards which cover both the United States and Canada. 
  6. Manufacturing: While in manufacturing phase, the product truly comes to life through both initial production level prototypes as well as final production or large-scale product deployment. Through ZIVELO’s refined manufacturing process, we employ robotic welding, laser cutting, turret punching and component integration, and rigorous quality assurance and validation testing. Plus, learn more about how our multi-phased approach to manufacturing reduces risk here

ZIVELO’S SIMPLE, SINGLE-SOLUTION HANDLES ALL OF THIS FOR YOU! READY TO GET STARTED? CALL 877.243.9519 TODAY!

Richard Slawsky is an Educator and freelance writer, specializing in the digital signage and kiosk industries.Louisville, Kentucky Area

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Deployment & Field Support – Marathon Deployment

Marathon Deployment International IT Services

Marathon kiosk deployment servicesWelcome to Marathon Deployment our latest Premium Member.  Marathon Deployment offers a full range of IT services that keep your business running.

Since 2007, Marathon has focused on what  really matters, our customers. As a company, we service all of the United States, Canada, Mexico, and have global capabilities. We have project managers available from 8AM – 8PM seven days a week, 365 days a year.

marathon kiosk service
click for full image

Marathon Deployment is a proven IT Solution provider in the industry. Our success comes from providing first class service during installations and break-fix requests. We’re all about providing customers with the best options from deciding on the level of service to pricing options for same day or next day service requests. Our service professionals are skilled with the supporting hardware to minimize store downtime.

Our service professionals understand the value of a customer and this is demonstrated on all service requests. We pride ourselves for thinking outside of the box to provide the best service at a competitive price!

We specialize in kiosks, point of sale, and OEM/System Integrators in hospitality and retail market. Our capabilities makes us the IT service company that is right for every business.

We offer our clients with a complete complement of services.

Break-Fix: Designed for On-Going Support

  • Reliable – Contact our project managers for service
    requests any day of the year
  • Responsive – 4 hour and same day SLAs
  • Reasonable – Our pricing is personalized based off of
    our customers’ needs

We service local parts depots to ensure easy access
to complete services

National Roll-outs:

  • Replacing or Upgrading of IT
    Equipment
  • Simultaneous multi-site installations
  • Companywide upgrades in days – not weeks
  • Single Point of Contact – We provide each customer
    with an individual project manager to monitor the
    project and ensure the quality of the install

Project Management: Team for Customer Success

  • Experienced – Trained to provide superior service, quality, and value

Site Survey & Maintenance: Reviewing, Evaluating, & Maintaining

  • Accuracy – Validity Testing, Network Analysis & Connectivity, Needs Assessment, & Consulting
  • Customized Program – Each of our customers is provided with an individual plan that fits their maintenance needs to make their business as successful as possible

For More Information

Please contact us with any questions. All information is kept confidential.

Toll Free: (888) 655-1343
Phone: (978) 226-1171
You can email Tony Lomazzo

Marathon Deployment
164 Westford Road
Suite 21
Tyngsboro, MA 01879




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ADA Accessibility Tip – Integrating Storm NavPad

ADA Accessibility Tip – Integrating Storm NavPad

We get asked about configuring the Storm NavPad and it comes with API/SDK which lets programmers configure it. In Windows you can even light the lights so to speak.  There are firms that specialize in assisting with that exact sort of thing (listed on our ADA page).

Another less software intensive is to use a lockdown such as KioWare.  See the screenshots below.

See below —  the Accessibility screen for turning on Nav-Pad support.  Also, where you turn on JAWS and ZoomText.  Turning Nav-Pad on automatically creates Hotkeys for all the NavPad keys.

navpad hotkeys

Here are all the hotkeys

navpad hotkeys

And here we show all the different ways to configure a Hotkey.  The ‘Perform this action:’ list box has ~20 predefined actions: Begin/Renew Session, Copy, Paste, Toggle Virt Kbd, Volume Up/Down, etc…

navpad hotkey details

 




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Meridian Kiosks Expansion – Continues to Grow with Facility Expansion

Meridian Kiosks Expansion – Continues to Grow with Facility Expansion

meridian kiosks manufacturing expansion
Aberdeen, N.C. –  June 28, 2018 – Meridian, an industry leading kiosk manufacturer and software developer, is expanding their fabrication and assembly facilities. “This is an exciting time for Meridian and for our customers,” said Senior Project Manager, Amanda Jordan. “The additional manufacturing lines allow for production planning flexibility leading to better turnaround times for customer orders.”
As a fully integrated manufacturer, Meridian designs, engineers, fabricates, assembles, deploys and supports self-service solutions from their 13-acre headquarters in North Carolina. The 15,000 square foot expansion will provide added space for the assembly and fabrication teams, three additional shipping docks and secure storage lockers. Meridian saw the need to expand in order to achieve economies of scale. “As production output increases, costs per unit decrease, which allows better material’s cost management,” said Jordan.
Meridian considered adding a building or renovating the oldest part of their facility, dating back to the early 1900’s. “We decided to renovate the existing space as it would connect to our sales and marketing team’s offices,” said Meridian Founder and CEO, Chris Gilder. The renovation adds a 15,000 square foot assembly space and provides fabrication with an additional 10,000 square feet to accommodate its expansion.
“As Meridian continues to grow so do our space demands, we needed more room for both fabrication and assembly,” said Gilder. “To accompany the physical expansion, we have also begun a migration to SAP to allow for significant scalability, visibility and control improvements to our manufacturing, sales and accounting system. This also allows us to directly link to many of our larger clients’ systems for seamless ordering and project management processes.”
Meridian’s expansion is scheduled to be completed this summer. To learn more about Meridian’s in-house manufacturing, visit meridiankiosks.com.



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People : Pete Balistrieri joins Frank Mayer and Associates, Inc.

Pete Balistrieri joins Frank Mayer and Associates, Inc. as Account Executive

Pete Balistrieri joins Frank Mayer and Associates, Inc.Frank Mayer and Associates, Inc.’s newest account executive Pete Balistrieri brings more than two decades of experience working with global brands on integrated marketing campaigns.  His extensive understanding of targeted brand strategies and consumer preferences allows him to partner with his clients to effectively impact their customers’ purchasing decisions. Pete is based out of Frank Mayer and Associates, Inc.’s headquarters near Milwaukee.




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Arapahoe County installs new dmv kiosk for license plate renewals

Arapahoe County installs new dmv kiosk for license plate renewalsArapahoe County Kiosk

Getting in and out of the DMV in a matter of minutes sounds impossible, but Arapahoe County just installed new self-service kiosks for people who just need to renew their license plates.

Source: www.9news.com

Nice DMV kiosk installed in Colorado. Looks like Frank Mayer unit

dmv kiosk frank mayer
Click for full size image. Video story follow the link to 9news.



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The Rise of the Nontraditional Checkout

The Rise of the Nontraditional Checkout

Kroger Scan Unit Low Boy.pngMaybe you’re a routine user of the grocery store’s self-checkout line, or perhaps you just admire from afar as you wait your turn behind a long line of coupon clippers.  Either way, the traditional self-checkout kiosks found at countless grocers and box stores across the nation have become a mainstay at those big name merchants, making shorter work of our daily errands.

So, it comes as no surprise that, after years of witnessing the convenience these self-checkouts serve, many retailers are using the concept as a launching pad for even better and more innovative programs to enhance the consumer experience.

The following examples showcase the best of nontraditional self-checkout processes that have been introduced to consumers in the recent year.
Kroger’s Scan, Bag, Go

According to Progressive Grocer’s recent “85th Annual Report of the Grocery Industry,” 24.3 percent of grocers are now offering in-store mobile product scanning compared to 8.5 percent from last year’s report.  This double-digit increase highlights the quick adoption of scan and pay systems in the grocery industry, with Kroger being a popular example because of its objective to roll out its Scan, Bag, Go program to 400 stores in 2018.

The program allows customers to use a handheld scanning device or a mobile app on their phone to scan and bag items as they grocery shop.  Participants can easily pay at the store’s self-checkout area or, in the future, directly through the app.  Extra perks include keeping a running order total, access to weekly sales ads and receiving digital coupons.

The obvious benefit of this program falls in line with the big trend in retail over the last couple years: convenience to the customer.  With e-commerce providing the ultimate in frictionless shopping experiences, consumers want the same simple and speedy checkout to which they’ve grown accustomed.

Not only does scan and go technology provide this, but it also offers many other advantages to both the customer and retailer.  Digital receipts and coupons save consumers the hassle and retailers the money, while a post entitled “The rise of scan and go technology and how it works” on Rambus.com also states a benefit as “[p]roximity-based in-store advertising, pushed out as notifications to shoppers’ phones, can adapt displays and offers to customers’ individual preferences as they approach different beacons in the store.”

Since Kroger’s Scan, Bag, Go pilot program started last year, feedback has been positive, and the grocery retailer has continued with its plans to roll out the program across the country.

Walmart’s Check Out With Me

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In a recent press release, Walmart announced it’s testing a new program called Check Out With Me at more than 350 of the store’s Lawn & Garden Centers across the nation.

The goal behind the service is to ease a pain point often associated with purchasing items from the lawn and garden area of a big box store – the time expended to transport awkward or messy items such as plants, mulch or dirt, through the physical store to checkout.

To address this checkout friction point, Walmart associates at the select Lawn & Garden Centers are equipped with devices and Bluetooth printers to ring up a customer, accept payment, and provide a receipt on the spot.
The simplicity of the process not only saves patrons time, but allows them to carry bulky items straight to their cars instead of waiting in a traditional checkout.

As of now, Walmart has only confirmed plans to roll out the service to the 350 stores, however many speculate this program could be replicated within Walmart stores to offer convenience and a faster checkout to store patrons.
Amazon Go

There’d be no way to write an article about nontraditional checkouts without citing the most apparent example of all.  In January of this year, Amazon unveiled a shopping experience like no other with the opening of its first Amazon Go store in Seattle.

If you think scan and pay makes checking out easy, you haven’t experienced Amazon Go’s automatic checkout.  As commonly reported, Amazon has been discreet about the details, but the overall system works with an array of miniature cameras and special technology that recognize items being taken from the shelves.  When customers enter the store, they walk through gates that confirm they have the mobile app.  Once they select their purchases, they simply walk back out and their mobile app is charged for the items taken.

Aside from the novelty of a checkout experience that hasn’t been done before, the store has garnered quite a bit of attention because of the future impact this technology could have on the retail experience.

With Amazon’s reach, many wonder if we’ll see a program like this at Amazon-owned Whole Foods (so far, reps have denied this) or offered as a service to other businesses looking to integrate a new level of convenience to retail customers.  Time will tell, of course, but recent reports show the company is planning to expand to the San Francisco and Chicago markets, which likely indicates the initial metrics must be favorable at the inaugural store.

We’re seeing once novel options like self-checkout aisles become the more traditional predecessor to innovative programs from Kroger, Walmart and Amazon that offer convenience to customers at the point of sale.  And as the technology constantly evolves and inspires, all grocers and big box retailers will need to take note as they invest to improve their own customers’ experiences.
Is your company looking to expand its nontraditional checkout system? Take a more detailed look at our work on Kroger’s Scan, Bag, Go program, and read up on our partnership with Amazon on its college campus kiosks.  Then, contact us for a professional consultation.

Photo Credits

Kroger’s Scan, Bag, Go program, designed by Frank Mayer and Associates, Inc.

A Walmart employee utilizes the Check Out With Me program to ring up a customer. Photo courtesy of Walmart.




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