Category Archives: picks

Picks are the most newsworthy of articles posts on the site.

EMV Myths Debunked – Ingenico Webinar Tomorrow

Ingenico Webinar on EMV – Myths Debunked

Tomorrow September 23 at 2 PM Eastern Time.

Webinar

Let’s face it. When it comes to the U.S. EMV liability shift, there is conflicting information about what it is, who it impacts, and even when it actually starts. We’d like to finally put an end to the confusion and equip you with the facts.

In this webinar. our payment experts will address common misconceptions and provide answers to frequently asked questions, such as:

  • What is EMV?
  • What does it take to become EMV-ready?
  • Can EMV prevent card data breaches?
  • Does EMV ensure PCI compliance?
  • When is the migration deadline and what happens after that date?

Featured speakers:
Greg Burch, VP of Mobility and Business Development, Ingenico Group / North America
Allen Friedman, VP of Payments Solutions, Ingenico Group / North America

Cannabis Cash

Cannabis Cash Management Kiosk

By Craig Keefner Sep 18, 2015: Living in Colorado like I do, it makes a lot of sense for me to do a bit of an update on the budding (or blooming) cannabis industry.  Speaking for myself and from what I see Denver has quickly graduated into the big hub status. Only Donald Trump gets as much press (for now).

cannabis-1
Typical “teller” configuration here at local cannabis shop. Click to expand to view size

Last week I went into one of the recreational shops to do some research. I live on north side of Denver.  I asked about good days and bad days.  Average transactions.  Payment methods and bills if cash.  My estimate for the 100 or so shops in Denver is around $500K per day.  That is recreational + medicinal.

In January Colorado got $2M in tax revenues (28.5% rate) from recreational.  That includes cigarettes, loose leaf, and edibles.

In the self-service industry today was a new site launch for Cannabis Cash Solutions. CCS provides vault and software integrations for cash management in a recreational marijuana establishment.

Benefits include:

  • Budtenders never have to handle the cash again
  • Makes integrating complex cash devices fast and simple
  • Accept cash and dispense cash and coin
  • Huge savings on development costs
  • Reduce integration time down from 9+ months to days

CCS is also offering smart vaults.

Benefits:

  • Securely accept, dispense and vault your cash
  • Budtenders never have to handle your cash again
  • Accept cash and dispense cash and coin
  • Can be mounted inside your counter for minimal presence or to the ground
  • Supports Windows, Android, iOS, Linux and more

It’s a simple transaction here requiring just a drivers license.  Average transactions are $60 or so?

Legal and banking constraints make it difficult for business to be conducted via credit card (though as much as 50% is…). Cash is king, again.

Another company I’ve been watching is TrustJane.  Kiosk services but more than that they are a compliance team for the marijuana businesses.  Also you can see TrustJane at the CWCBE in LA this week.

Jane co-founder Jeff Foster will be one of the featured speakers at the 2nd Annual Cannabis World Congress and Business Expo,the leading forum for doing business in one of the fastest growing industries in the United States. If you’re employed in the cannabis industry, a current business owner, interested in starting a cannabis business, provide private equity & investment resources, or provide professional or business services, this is an event you can’t afford to miss.  Jane will also be at booth 313. Stop by and say hello.

More on CCS from Andrew Savala:

Our main goal for CCS is to provide secure cash handling for marijuana dispensaries.  This is why we’re creating the Cannabis Smart Cash Vault https://www.cannabiscashsolutions.com/service-view/cannabis-smart-cash-vault/    This way the budtenders no longer have to handle the cash because the cannabis smart cash vault will accept the customers payment and dispense change.

We offer a couple payment options where the dispensary can either buy the vault outright our have a subscription based model.

We’re also creating payment device integration software so cannabis application developers can easily integrate cash payment devices into their applications https://www.cannabiscashsolutions.com/service-view/cannabis-cash-device-integration-software/

Our software greatly lowers the learning curve for developers wanting to integrate payment devices into their marijuana POS, kiosk or other cannabis related application.  The software also doesn’t require the use of our smart cash vault which gives the application developer the freedom to create their own secure enclosure.

More Info

News

  • 9/18/15: In Denver today it was announced that the city has decided to do an about face and work on solution to “marijuana tourists”.
  • 9/18/15: Ohio struggles with legalization – link
  • 9/15/15: Taco Bell fighting back and will serve alcohol – link

Additional Resources

Outdoor Kiosk At Large – Pics of Space Needle & Drive thru units by Olea

Kiosk Pictures

Here are a couple of pics of units in the field by Olea.

Outdoor kiosk by Olea
Olea Drive Thru Kiosk – these have been deploying since Sept 2014

 


 

Here is the unit just deployed at Space Needle

Space Needle outdoor kiosks by Olea
Space Needle kiosks by Olea

 
Related Info

QSR Kiosks Are the Next Big Thing in Fast Food

7 Tips for Selling Custom Kiosk Software

Thanks to Andrew Savala of Red Swimmer for this article on Custom Kiosk Software originally published on LinkedIn.  One key takeaway for me is getting the in-house IT people onboard and feeling ownership.  That usually gets talked about in terms of employee reactions to self-service but in the development phase usually it is IT which wants to justify itself.


 

7 Tips for Selling Custom Kiosk Software

Redswimmer

CEO / Owner of RedSwimmer Inc. Specializing In Kiosk Software Development

7 Tips for Selling Custom Kiosk Software

Selling custom software can be tricky in any industry and finding the right clients to build a long-term relationship with is always a challenge.

Custom software is typically expensive due to the lack of reuse (by definition, its custom) and potential clients often have a hard time grasping why their complex solution, with no off-the-shelf alternative, is so expensive.

When you deal with the self-service kiosk industry you add the complexities of integrating your kiosk software with kiosk hardware (payment devices, biometrics, etc…).

My goal for this article is to share some valuable insights on the process of selling custom kiosk software.  Craig Keefner @craigkeefner of Kiosk Industry was kind enough to collaborate with me on this article and together we came up with the following list.

Vet prospective clients by establishing their budget upfront

The easiest way to vet potential clients is to start talking dollar figures early in the sales process and see how they react.

Before throwing out any dollar figures make sure to invest the time to talk with them and really understand their requirements and goals for their project.  This can often be completed in an hour or less and will help you get a very broad idea of the project cost.

Once you have an idea what they’re wanting try to scare them a little bit by throwing out some large figures.  For example, “A custom kiosk application like you’re describing will probably run you somewhere in the neighborhood of $40,000 to $80,000 in software development costs.  Do these numbers scare you?”

The last person I asked this to laughed and admitted they had a total budget of around a thousand dollars (including hardware).

No amount of salesmanship on my part would have made this sale possible and the customer appreciated that I didn’t waste their time.

On a final note, if they ask you to be an investor, run!  This translates to “I have no budget and I want you to do the work for free.”

The greater the uncertainty, the broader the price range

When estimating the cost of a custom project there will always be some amount of uncertainty.

For example, the client wants to integrate their kiosk software with a piece of hardware which you’ve never worked with.  Sure you can review the SDK, but you still have no experience with this device so you’re just guessing.

This is why we do range estimates as opposed to fixed point estimates.  The greater the uncertainty the broader the range should be.  A great book on this subject is Steve McConnell’s Software Estimation: Demystifying the Black Art.

The customer needs to have some skin in the game early

By requiring the customer to make a significant payment early in the design process it forces them to get some skin in the game and ensures that they are serious about the project.

It’s easy to spend days or even weeks designing a solution for free only to find out that the customer lacks the funding to launch the project.

Take the time to understand the customer’s requirements and then create a broad range estimate.  Then require a 30% down payment before designing the project in great detail.

Once the project is well defined you can come up with a fixed cost, if you like, or just make the range narrower as uncertainty is reduced.

Reliability isn’t always worth the cost

This sounds funny but reliability is costly and it’s not always worth the investment, particularly when the project is a one-off proof of concept.

If the project is for an ongoing business that’s a different matter, but many times the customer just wants a prototype they can show investors to raise money or show their boss to gain support for the project.

If this is the case then with the client’s blessing you can shoot for “good enough” and get to market quicker with the understanding that rework will be necessary for scalability and robustness.

Distract the developers

Let me start by saying that I’m a developer and no disrespect is intended.

If the client has in-house developers you may find yourself stepping on some toes by creating software their developers feel they could create internally.  Never mind that they’ve never created a single line of code designed to run on a kiosk and they’re completely slammed with other projects.

Try to involve their developers in the project so they feel a sense of personal ownership by giving them little parts (distractions) to do.

If they can make some minor changes to the project they’ll feel a sense of ownership and defend the project as if it was their own.

When possible allow the customer to own the code

Don’t give aware your super-secret framework or anything but as much as possible allow the client to own the source code and IP.  They’ll appreciate that.

Invest in long-term relationships

There are some relationships that are worth investing in and that often requires biting the bullet by giving away your time for free on the front-end.

This is particularly true when dealing with larger potential clients.  I’m not talking about becoming an investor in some longshot project I’m referring to investing in a relationship that will bring you sales for years to come.

Hopefully the tips in this article will save you from making some of the same mistake that we have.

Please also checkout my article on How to Choose the Right Kiosk Clients – 22 Useful Vetting Questions.

Subscribe to our blog updates today to keep up to date on our latest content.

Fintech universal banking model: 3 strategic questions

Thanks to Kirk at ARCA and also Innopay with original article


 

Fintech is unbundling the universal banking model: three strategic questions to answer

In the ‘universal model’ banks typically offer a broad product portfolio in retail, private, commercial, investment and transaction banking, along with wealth and asset management and insurance. This is depicted in the figure below.

Picture1Figure 1: The universal banking model, i.e. a bank’s business model based on offering a full range of financing products and services [1]

In the European ‘fintech’ landscape there is an increasing number of service providers that focus on improving specific parts of this traditional ‘universal banking model’ by using innovative technology. Fintech players focus on designing, building and executing specific parts of the banking value chain better, cheaper and faster than what is currently on offer at banks. With this strategy they are able to establish a market position for themselves in a specific niche.

In essence, fintech companies ‘attack friction’ and leverage innovative technologies (e.g. mobile Apps, APIs, cloud tech, crypto tech, artificial intelligence and data analytics) to address convenience, user experience and functionality (conversion) gaps that result from traditional banking products and services in finance. This technology development enables new companies to apply a ‘narrow finance’ strategy [2] , i.e. assess (a) specific part(s) of the business model and provide a superior alternative. This opportunity is evidenced by an uptake of investments in fintech markets worldwide: $4Bn in 2013 to over $12 Bn invested in 2014 [3]. Currently 36 fintech companies have passed the $1Bn valuation mark.

The wealth of new fintech companies that emerged in the narrow finance space is depicted in the figure below. New fintech initiatives offer a range of solutions resulting in an evolution and improvement of financial tools previously controlled by banks.

Picture2 Figure 2: The ‘breaking banks’ i.e. unbundling of the universal, full service model of banks into ‘bits and pieces’

This would not be a problem to bank giants, however the number of fintech players is so big and their pace of innovation so high it has become like ‘sandblasting’ to banks. One grain of sand does not have much impact, but many of them targeting a specific point at high velocity cuts right through any material.

Due to this brutal force all banking products and services are at risk now, as no bank (or any other service provider for that matter) can be good at everything, everywhere for everyone, especially in comparison to the highly specialized players they are competing with. In every single service segment, in both front- and back-office, there are fintech challengers well positioned to take business away from traditional, incumbent banks. From payments and transactions [4] to investing and trading, from lending to risk assessment, from small business banking services to funding and capital gathering. While competing for business is part of the game for banks, the situation is more serious now with virtually any piece of the value chain under attack resulting in continuously evolving rules of the game. 

To conclude, banking executives are very much aware of the fact that they are being disrupted and that change is inevitable as the traditional structures of banking are changing and margins will be further pressured in the future. However, truly understanding the implications of such disruption is a difficult task, resulting in many strategic questions in need of an answer. 

As innovation experts in the financial services sector we believe three strategic questions that the emerging fintech sector brings forward for incumbents are essential to answer:

  1. What are my ‘must win’ battles, what do I need to ‘defend’ and what am I willing to loose?
  2. How can I leverage fintech for the ‘must wins’ and ‘defends’?
  3. What do I need to change in my operating model to make this work?

Getting your answer to these questions and truly understand the implications, opportunities and threats of the emerging fintech landscape for your organization will be essential to stay ahead.


[1] [Finno], Is er een toekomst voor banken in de waardeketen? (Dutch only), March 2015, available here

[2] Chris Skinner, Will banks be laid low by a killer blow from new competition and regulation? June 2015, available here

[3] CB Insights, The Future of FinTech and Banking: Global Fin Tech Investment Triples In 2014, March 2015, available here

[4] Refer to our previous article in which we elaborate on the impact of PSD2 ‘Access to account’ (XS2A) on innovation in payment and other (data driven) transaction services 

Download Kiosk Software

The great thing about Kiosk Software is that there are quite a few to pick from and try (even open source for the daring).  The first step in evaluating is to download kiosk software and take it for a spin.

We’ve put together some of our favorites and many we have not tried into a list here to help.  The following are the download links for kiosk software and include Windows kiosk software, Android kiosk software, iPad and Linux.

KioWare For WindowsKioWare Kiosk System Software – Lockdown your browser in Kiosk-mode.Download link
sitekiosk kiosk softwareSiteKiosk™ is a kiosk software for Windows to lock down public access Devices. It secures the browser and … Download & file manager. On-screen keyboard.Download link
Acquire-LogoCyberBrowser – Exclusively for Kiosks
Continuously refined over the past ten years, CyberBrowser features have been developed specifically for interactive, touch-screen kiosks.
Download link
kiosksimple-logoKioskSimple makes it easy to securely deploy your self-service kiosk or unattended payment solution.Download link
MokiDeploy Tablets As Digital Kiosks. Control Everything. Learn More!Download link
AntamediaInternet Kiosk software converts computer into self-service kiosk. It prevents hacking and downtime by blocking the system keys like Ctrl-Alt-Del, …Download link
PorteusPorteus Kiosk is a locked down linux operating system for public access computers. It is fast small and … safe 365 days in a year. Download now dot1 dot2 dot3 …Download link
WebconvergerLinux kiosk softwareDownload link
KioskProKioskApp for iPad and iPhone. Off iTunes.Download link
logodescriptionDownload link

 

Custom Development for Kiosks

Do you need custom development for your kiosk project?

As you begin you kiosk project, you may wonder if you need custom development.  Here are a few questions that will help you determine how “custom” your project is, and what level of custom development might be needed.

You will first want to identify the purpose and function of your kiosk.  If your kiosk is intended to provide users with access to an existing website or application, your project likely may not need custom development!  You will want to use kiosk system software in order to lock down your device, but you can configure that software out of the box to secure a website or application. Out of the box kiosk software can provide high levels of customization or can be deployed with only minimal changes – it is completely up to you.

If your kiosk will require interaction with an input device (you want users to submit payment, for example), you can still make this happen without custom development.  Either identify the external device options you would like to incorporate (make, model, specifications etc), and match that up with the kiosk system software which supports one of the devices on your list.  If you can’t find your device on the supported device list, you will want to reach out to the kiosk system software company to see if the device can be added. KioWare, for instance, adds devices primarily based on customer request and many devices are already supported via existing APIs.   Still, no custom development work is required.  If your timing is tight, and you need your device integration escalated,  payment may be required, depending on the organization with which you are working.

Tips for when you might need custom development for your kiosk project

So when do you need custom development for your kiosk?  You might (definitely) need custom development when you . . . customdevelopment

If you are using an existing website or application but want the information to populate or integrate with a non existent or unrelated database, you might need custom development.  

If you want  fancy attract screens or custom start pages, toolbars, or keyboards, but do not have the development or design resources to create them, you might need custom development.

If your project exists only in your head, and you do not have an existing website or application, you might need custom development.

If you are integrating complex hardware in a manner that has previously not been seen, you might need custom development.

Example custom development kiosk project

Still not sure what a custom developed kiosk project might look like? Here’s one developed by the KioWare Custom Dev team:   Water World Self Service Locker Payment Kiosk

Requesting a quote for a custom kiosk development project

Ready to get started, but not sure what information you should pull together before calling for quotes?  Here is a link to (PDF) questionnaire to assist you with any calls you might make to get an accurate and consistent custom development quote.

 

 

 

This is the Problem with McDonald’s New Self-Service Kiosk

It’s useless to 70% of restaurant visitors.

Source: fortune.com

McDonalds doesn’t have much of a history of innovation, but it did for stunts. so he might be right. and there are many locations where the drive thru traffic is nil.

And maybe that is the point.  70% of your revenue comes from drive thru. Can you increase that, or is the opportunity to increase the in-store sales?  Maybe you make it easier to get food insider (via kiosk terminals).

Writer achieved their aim though and got me to click on it. Probably that was the intended outcome the entire time.

Test Drive KioWare

KioWare Chrome for Windows

The transition from IE to Chrome is something on the minds of many businesses and our new software simplifies that transition for kiosks. While this may sound like a small piece of the pie, Chrome’s

KioWare For Windows
KioWare For Windows

overwhelming market dominance (50.4% according to Statcounter 7/2015) and the developer preference for Chrome, mean that kiosk software must support applications/websites built for & tested on the Chrome Browser.  [On kioskindustry.org IE browsers are 20% ]

KioWare has been a longtime favorite and  was a welcome sight to see the latest iteration coming with Chrome.  We have loaded and configured KioWare on hundreds of machines so this is perfect opportunity to take it for a test drive!

I loaded KioWare 8.0 on my Ubuntu 14.04 HP machine under Oracle Virtual Box,  I gave it 1.5G of RAM under Win7Pro vm.  I also have “Classic” windows 7.x version on my native Windows test machine to compare with.  KioWare 8 was a 51Mb download and installs quick.  There were no complaints or dependencies to resolve (.Net having been known to cause that).

It is a fast install (perhaps the quickest). Less than 2 minutes.

But let’s get some background on KioWare Windows Chrome and the new features.

[nextpage title=”Background on KioWare”]

Background KioWare Chrome
  • KioWare has been providing secure kiosk software solutions for over 10 years.
  • With users across multiple governments, financial institutions, healthcare facilities, and educational institutions, KioWare serves more than 100 countries and has offices in both the US and the UK.
  • KioWare is kiosk software to lockdown your Windows or Android device. With this new product release, the software now supports the Chrome browser engine and offers various new features to improve usability & allow for a truly custom kiosk interface.
  • Many applications and programs have been built with the Chrome browser engine in mind. Given that, customers have been requesting a kiosk software solution that supports the Chrome Browser. Other improvements are meant to improve the user experience and make deploying multiple kiosks a simple task.

[nextpage title=”New Features”]Features of KioWare for Windows Version 8.0 include:

  • Chrome engine
  • A new, updated Config Tool, redesigned UI, and improved configuration options.
  • A simplified keyboard control interface.  Allows for the disabling of keyboard keys that provide access to operating system functionality.
  • An HTML Based toolbar and keyboard. Allows for simple out of the box configuration and the option for advanced, fully customizable HTML design.
  • Built in pop up management access control list to control pop ups and improve browsing experience.
  • Tabbed browsing for improved end user experience.
  • Custom protocols for exiting KioWare. Allows the administrator to have different passwords perform different functions: exit KioWare (ie, normal exit), restart KioWare, shutdown PC, restart PC, exit KioWare and logout of Windows account, navigate to a URL, or execute a program.
  • Updated configuration file that allows for resources (example: graphics used for custom toolbars) to be included in one file for easy deployment across multiple devices.
  • Fully customizable scheduler for an array of actions (sleep display, sleep kiosk, shut down kiosk, rebooting device, restart kiosk)

[nextpage title=”Interface Changes”]

Old versus New —  let’s see what’s been changed.  The standard Windows version has those screens (and look) that many of us are used to, but they had definite room for improvement.  I think the new screens are nothing short of ideal.  Quantum leap in usability and as we say, time is money.

 

ScreenOldNew
General – Here is the opening screen when you first launch.  I like it better already with clean focus. Added new menu items on the right (and we’ll get to those). General lets you set the start page and exit codes.  KioWare uses 4 corner touch for exit.kioware-generalKioware Chrome General
Keyboard – much easier to see the buttons and check them off as you like.  They used to have a special setting for EZ Keypad but that is likely a special request.Kioware Chrome KeyboardKioWare Chrome Keyboard
Attract — set your attract screens here is easy. Attract screens should be designed to also prevent burn in on screens.  A lot of people used flash (swf files).kioware chrome attractkioware chrome attract
Browser — good setup. I am guessing we could add user agent info so if we browsed to website with a mobile version (there are still a few out there without) then we’d get the mobile version.  Tabbed is great feature.kioware chrome browserkioware chrome browser
Security  – whitelists & managed dialogs.  The managed dialogs come in handy for Windows exceptions.kioware chrome securitykioware chrome security

Ok.  That’s the old screens and how they compare.  I give you all an A+

Now how about these new six screens we get configure with.

 

[nextpage title=”Interface – New Configs”]

Here are the new screens

 

User Interface  — I really like the configurable height and width for the virtual keyboard.  LCDs, orientation and resolution vary so much these dayski-user-interface1
Server Configuration — hopefully I can get this signed onto KioWare server and see the monitoring.kioware-server2
Devices — Not much here yet except for the Magtek HID MSR in javascript or form fill mode. That’s standard. Thought maybe I’d see scanners in here.kioware-device3
Schedule — complete set of programmable events, behavior for tasks.kioware-schedule4
Debug — sets the ports and that’s about it.kioware-debug5
License —kioware-license6

Another look at what’s new comes from KioWare

[nextpage title=”Whats New Video”]

Nice video KioWare!

[nextpage title=”Conclusions”]

The latest iteration of KioWare is decidedly next generation and a major step forward.  The only shortcoming at this point is the device support but devices can be easily added and the fact is most times the major use for KioWare is in the protected secure browser mode.  It excels at that purpose.  We’ll follow up with separate article on remote management (which the new Chrome-based KioWare for Windows fully supports).

Great job KioWare!

Corrections – ACA Trade Show Wrap

ACA Corrections Association

The American Correctional Association (ACA) just held their convention at Indianapolis August  14th.  The correctional industry is led by a couple of large companies such as GTL, Securus, Telmate and Keefe Commissary to name some.  Prison inmate video visitation, booking kiosks, medical care (via ACA), education, family deposits, email and entertainment are just some of the channels and all driven by revenue sharing and more.

Recently the corrections industry was in the news with new micropayment options put in by JPAY. See related post.

We checked in with some of our connections to find out what the news was.

“Secure tablets for education and visitation were announced. The Android-based tablets come configured much like Google For Education and Chromebooks for students. As inmates complete courses, they earn credits which can then be redeemed.”

——————————-

From financial attendees — A couple of big takeaways –

o Industry consolidation on kiosk side.  GTL and Securus have purchased many of the deployers.    Only Keefe and Telmate seem to be the remaining players.

o Only three booths actually showing kiosks – Keefe, Telmate, and GTL. 

o Much consolidation on the vendor side too.   KIS appears to have much of this business.  And, very very high market share for Crane on bill validators – mainly SC but some SM too.  

[nextpage title=”Pictures”]

Pictures of Units at Show

GTL intake kiosk with SC Advance and BNF by Crane
GTL intake kiosk with SC Advance and BNF by Crane

 

 

 

 

 

 

 

[nextpage title=”Telmate Pic”]

Telmate lobby kiosk with CPI CashCode SM
Telmate lobby kiosk with CPI CashCode SM by Crane

[nextpage title=”Keefe pic”]

Lobby kiosk with SC Advance by Crane
Lobby kiosk with SC Advance by Crane

 

News:

Device Resources

About Companies:

Renovo – Renovo Software is the leading provider of inmate visitation solutions and video conference scheduling systems for a wide range of markets. Global Tel*Link, or GTL, provides inmate phone and offender management services to over 2,100 facilites and 1.1 million inmates in all 50 states across the nation.

Chrome Kiosk – KioWare now supports Chrome.

Chrome Kiosk — Just two weeks after initial product release, KioWare has an update that adds support for fully customizable HTML virtual keyboards.  It also allows users to restrict interaction on a second monitor (so the second monitor in a set up can be used as only digital signage, with no ability to interact).

There is another feature that should be compelling to those that want to use YouTube or other, similarly constructed websites.  In short, because of the way that YouTube navigates (and allows for viewing videos without changing the page URL), it can pose a security risk for restricting navigation.  The new version of KioWare for Windows is able to remove that risk and restrict users to only the allowed content, even when that content is part of a pushState or replaceState function (rather than navigating to a new URL).

Since Chrome support is one of the major features of the new product, it is worth mentioning support for Chrome Flags.  Flags tend to be more of a beta Chrome feature, but they allow for modified touchscreen browsing, or accelerated rendering, to improve performance and user experience.

There are also a few bug fixes, of course!

Full release with images below.

PRESS RELEASE AUGUST 12, 2015

We have released an update of the new KioWare for Windows (Version 8.1) software – rebuilt using the Chromium browser engine and supporting the Chrome™ Browser.  This update is available to existing KioWare for Windows license holders (with current support).

 

New KioWare for Windows 8.1 Fully Customizable Virtual Keyboard

The new KioWare for Windows has one single installer for all models (Lite, Basic, & Full) of the product. Potential and current customers can download KioWare for Windows and determine which model is needed before purchasing the appropriate license.  Once licensed, the software can be deployed without additional download or configuration delays.
Features of KioWare for Windows Version 8.1 include:
  • A fully customizable HTML keyboard for complete control over the look and feel of your virtual keyboard
  • Shell Mode & Auto Log in is now integrated into the configuration tool for simple set up
  • New support for Chrome™ Flags
  • Improved exiting options for the non-physical virtual keyboard
  • Virtual keyboard sizing via use of percentages rather than exclusively pixels
  • Ability to disable browser support for JavaScript pushState and replaceState functions as well as an option to force all JavaScript AJAX requests to go through the browsing access control list for permission – Particularly helpful for those using YouTube or other, similarly constructed websites
  • Other various bug fixes & configuration tool simplification
Virtual Keyboard example
Virtual Keyboard example
Virtual Keyboard example
KioWare Basic & KioWare Full for Windows now also allows for secondary monitors to be used as non-interactive displays.  With a new option for disabling secondary monitor interaction, KioWare now allows for your second monitor to be used exclusively as digital signage, if so desired.
KioWare for Windows Version 8.1 is available for download and purchase: http://www.KioWare.com/windows.aspx.  Licensing is perpetual and annual support is recommended in order to maintain access to the most recent version of the product.  If you would like to convert your licenses from KioWare Classic for Windows to the new KioWare for Windows, log into your customer account, select a transaction, and click the “transition license(s)” button.
All KioWare kiosk software products secure devices such as tablets, desktops, and smartphones running Android or Windows Operating Systems.  KioWare kiosk software products lock down your device into kiosk mode, which secures the overall operating system, home screen and usage of applications.  KioWare Kiosk Management tools (KioCloud, KioWare Server, & KioWare Server ASP) allow for remote kiosk management, usage statistics, reporting, monitoring kiosk health, content management and more.
All of these products are available as a free trial with nag screen. No credit card required.

 

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McDonald’s rolls out kiosks for customizing orders

From super-size to customize — that’s the path McDonald’s is taking in an effort to reverse 11 straight quarters of declining same-store sales. New Yorkers can be among the first in the US to parti…

Source: nypost.com

Allen and Cort Norman, the franchise’s married owners, say younger customers have been taking to the kiosks — tested in the store since July 30 — as if that’s the way business has always been done.


Over the past 12 months, shares of fast-casual chains like Chipotle Mexican Grill, up 10.1 percent, and Panera Bread, up 35.7 percent, have outperformed McDonald’s, up 5.4 percent.

​Interactive Kiosks for Family Gaming Venues

frank mayer kiosk

Frank Mayer and Associates Inc. have partnered with game developer Creative Kingdoms to create interactive kiosk gaming kiosks for children.

Source: www.digitalsignagetoday.com

“Working with Frank Mayer and Associates Inc. has really helped us to take our game play to the next level,” Creative Kingdoms Senior Vice President Melissa Blettner said in the release. “With the combination of virtual environments on the interactive kiosks and our physical effects, our games have become a more immersive and engaging experience. The streamlined design and production of the kiosks has allowed us to expedite our installation process with easy plug and play setup.”

Panera kiosk – More Kiosks, Fewer Cashiers Coming Soon to Panera

panera kiosk tablet

In the new system, customers order and sit, and Panera’s servers bring their orders to them

 

Craig Keefner‘s insight:

Nice graphic of new store layout and flow for traffic.

See on www.businessweek.com

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