VA mulls redo of VetLink kiosks — FCW

By | September 8, 2014

An RFI indicates a desire for the kiosks to be supported in the cloud and use HTML5 responsive design for mobile presentation.

Source: fcw.com

In the past, Vecna has received sole source contracts to upgrade and maintain its proprietary system. It appears from the RFI that the VA may be going in another direction with regard to the openness of the VetLink platform. Per the contracting documents: “The interoperability of the CH initiative’s suite of programs is a high priority for VHA.” The RFI indicates a desire for the kiosks to be supported in the cloud, use HTML5 responsive design for mobile presentation, and have an interface consistent with other Connected Health services.


The VA awarded Vecna Technologies a contract to develop VetLink in 2010 and deploy the system to VA Medical Centers and Community-Based Outpatient Clinics. By the end of 2014, about 4,500 freestanding kiosks, 540 desktops and 331 wall-mounted systems will have been deployed.

Author: Staff Writer

Craig Keefner is the editor and author for Kiosk Association and kiosk industry. With over 30 years in the industry and experience in large and small kiosk solutions, Craig is widely considered to be an expert in the field. Major kiosk projects for him include Verizon Bill Pay kiosk and hundreds of others.