ATT Bill Pay & Xfinity Bill Pay Kiosks Update 2025

ATT Bill Pay

April 2025 Xfinity Bill Pay and AT&T Bill Pay —

• Xfinity: New five-year price guarantee for stable bills, multiple payment options including cash at 7-Eleven, and a $10 autopay/paperless billing discount.

• AT&T: Autopay discount now favors bank account payments, with debit card discounts halved and credit card discounts eliminated. The new SplitPay feature makes it much easier to split bills among multiple users on shared plans.

Both companies are pushing customers toward bank account payments for maximum discounts and have introduced or expanded features to make bill management more convenient and transparent.

Xfinity Bill Pay Kiosks: Description and Features

Xfinity bill pay kiosks are self-service stations located inside Xfinity Retail Stores and Comcast Service Centers across the United States. These kiosks are designed to streamline the bill payment process, allowing customers to pay their Xfinity bills quickly without waiting for in-person assistance. Here’s what you can expect:

• Payment Methods: Kiosks typically accept cash, credit cards, debit cards, and sometimes checks. They do not dispense change; any cash overpayment is credited to your next bill8.

• Ease of Use: Customers can enter their account number or phone number, follow on-screen prompts, and complete payment in a few minutes38.

• Accessibility: Most kiosks are designed for easy access and are located in ADA-compliant retail environments3.

• Other Services: Besides bill payment, kiosks may allow equipment returns, service upgrades, or exploring new Xfinity products and services3.

• Fees: In some markets, there may be a small fee for kiosk payments, but in many locations, using the kiosk is free6.

National Footprint

Xfinity’s in-person bill pay network is extensive and includes:

• Xfinity Retail Stores and Service Centers: There are over 500 Xfinity-branded locations nationwide where kiosks are available for bill payment and other account services245.

• Third-Party Payment Locations: Through a partnership with PayNearMe, Xfinity customers can pay their bills in cash at more than 7,700 participating 7-Eleven stores, bringing the total number of in-person cash payment locations to over 8,000 across the country25.

• Geographic Coverage: Xfinity serves 41 states and the District of Columbia, making it the largest cable provider in the U.S., and its retail stores (with kiosks) are distributed widely in both urban and suburban markets47.

Store Locator: Customers can use the Xfinity Store Locator online to find the nearest location with a bill pay kiosk by searching by city, state, or ZIP code14.

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Original ATT Bill Pay Xfinity Bill Pay Article 2023

Pay ATT Bill kiosks (or pay Verizon bill). Update Dec 8, 2023 Update:  New photos added. The feature image is courtesy RedyRef who manufactures and provides the ATT Bill Pay kiosk. This article is updated on running basis.  One of our major projects we personally worked on was the Verizon Bill Pay kiosks. At the time there were those in the media which proclaimed kiosks dead and mobile phone forever.

But people have to pay for those phones.  Usually by credit card, often by cash and many times via a paper check (25%).

Introduction

Having worked on prior generations of all of these multi-generational pay bill kiosks we decided to check out the latest iterations.  See what has changed and what hasn’t (if anything).  Along with the kiosk manufacturers (primarily Kiosk Information Systems) a relevant company in these was Dell OEM group.

Trivia: for a long time KIS bought touchscreen overlays (with controller) from Elotouch and then would overlay them on a Dell 19 inch that had the bezel removed.  Dell loved selling a ton of 17 and 19 inch displays to KIS.  On that storyline the USB controllers would be next and the Elo modded them, and the subsequent modding by KIS to them. 

Something like Comcast, just up to 2013, there were almost 10 different configurations that had been deployed over various cycles and years. Its worth noting that in the case of Xfinity, the current iteration is really not that different from the original. Proving the point that sometimes it’s as simple as just addressing the audience.

Looking for a Comcast Business Pay Bill location? It’s actually Xfinity now.

Anyway, let’s take a look:

First we have ATT Bill Pay Pictures – click for full size

Next are comments, recollections and trivia

• Xfinity
  • Probably on 20th generation?
  • Started out with one vendor doing software then graduated to doing their own
  • The IDTech units used to drive me crazy.
  • Current generation is Windfall kiosk from KIOSK
  • Here was first encounter with skew factor on check reading.  Makes me think of Check 21…
• Verizon
  • Speculating the enclosure is purchased from multiple fabricators.
  • It isn’t grade AAA quality on the finish. Rough on the edges and “klugy” looking
  • No provision for accessibility
  • My guess is these connect to the internal Verizon network albeit thru multiple layers of security (Sophos/etc).
  • I wonder if the overall budget + manhours has decreased since they took it over. I doubt it.
  • These used to be manufactured by KIOSK
• AT&T
  • Redyref unit
  • Hard to judge screen accessibility, application-wise, as we couldn’t get to it.
  • Worth noting the POS keypad sticks out abnormally.  Too far?  I believe the 4-inch rule may come into play here.
  • CAT qualified? Not sure
  • We saw nicer designs during RFP process but ultimately it more than likely came down to Dell preferences.
  • We are checking with store staff
• Thoughts and Musings
  • Years ago there was this deal for Fedex. 10,000 units. $50K each. Big lockers. That deal had a big effect on a lot of other deals

Opinion: Cash in retail is getting harder and harder to find.  Seeing a check reader was eye-opening as well. None of the above units dispensed change. That only exists in the supermarket checkout. Cash in city and state bill pay is still very much alive and well.  New models like the Evoke Creative released last week by default have no option for cash, at least internally.  You can always create a sidecar or simply use a standalone cash acceptor which even provides cash recycling all in one easy to service unit.

More Bill Payment Kiosk Information

• Payment Kiosk(Opens in a new browser tab)
• Financial kiosk(Opens in a new browser tab)
• Primer – Picking Self-Service Kiosk Manufacturer(Opens in a new browser tab)
• Kiosk Photos 2014 August – Kiosk Pictures(Opens in a new browser tab)
• Contact [email protected] for more info