Are your kiosks ADA-compliant? Typically prospects and customers will include a stipulation that the units be ADA-compliant. We see many requests for proposals from city, state and federal agencies where that one line is the only line about ADA.
Almost all kiosks are ADA-compliant, to a degree. Most all likely will observe basic reach requirements but that is only one of over 30 standing regulations concerning hardware. And there are another 30 or so which apply to the software and interface.
Social Security Administration Check-In Kiosks Deployed SSA check-in kiosks being deployed and they are brand new — From Montgomery Advertiser — down below we include actual tested parameters and the tool SSA uses along with spreadsheet with results. Another writeup here https://www.ourmidland.com/news/article/social-security-installs-new-kiosks-improve-19801935.php – Social Security installs new kiosks to improve check-in process By Hillary Hatch, Social Security Public… Read More »
New Sponsor (2 year) TFA Consulting We welcome Tech For All Consulting to the Kiosk Manufacturer Association. Tech for All is also now a member of the KMA Accessibility Committee. Our Story For over fifteen years, our international accessibility and universal design consulting firm has served small companies, Fortune 500 corporations, educational institutions, government agencies, and nonprofit organizations… Read More »
As posted on the Kiosk Association website Feb2021 Kiosk ADA Checklist 14 point – Code of Practice General Areas of Discovery and Due Diligence for Kiosk ADA Checklist Review Kiosk ADA Checklist Initial Design Begin your initial design phase with full accessibility accommodated. You can always do a cost/benefit analysis and compare later to a stripped-down unit with its… Read More »
Kiosk Accessibility Software & Hardware This past year, global reliance on self-service kiosks has grown by leaps and bounds. There is also greater awareness and understanding – both socially and politically – about our need to provide all kiosk users with an equal and accessible experience. If you’re just starting to explore accessibility for your self-service kiosk project,… Read More »
February 27, 2024 Update Analysis 2/27 by William D. Goren, lawyer. Previously, we have blogged on a case involving Julian Vargas and the inaccessibility of kiosk equipment used by Quest diagnostics. It turns out that he is involved in a similar case involving Laboratory Corporation of America Holdings with another plaintiff, Luke Davis. A district Court in California… Read More »
ADA and Accessibility “Advance Regulatory Guidelines” by Kiosk Association In June it is expected that we will see not one, but two documents from U.S. Access Board on ADA and Accessibility. See our December 2023 post – ADA Accessibility Update – U.S. Access Board Timelines. The Kiosk Association mission is to inform and educate on self-service. Membership is… Read More »
Read full article at Paciello Group March 2020 Healthcare kiosks are, now more than ever, a valuable tool for serving more patients without the need for up close staff interaction. They can be used for checking in patients and gathering symptom information for efficient triage purposes. They can also be used to measure patient blood pressure or heart… Read More »
Voice Kiosk technology for private, secure voice recognition interaction in kiosks and digital signage Tel Aviv, Israel: Kardome today announced it has contracted with LG Uplus to install its Voice Activation Software in the mobile service provider’s store kiosks. Kardome is excited to partner with LG Uplus to provide its customers with secure voice interaction in its kiosk… Read More »
ADA Accessibility Update – U.S. Access Board Timelines It pays to underestimate the completion of a government regulatory process and once again that is true. Both upcoming timelines for official guidance from the U.S. Access Board have been pushed back to January and June. We want to thank Steve Taylor with TaylorPOS for pointing it out to us.… Read More »
We had our yearly meeting in Washington, DC on October 16th, 2018 and it was a productive meeting. We thank the U.S. Access Board for having us and meeting with us. Thank you. In attendance: David Capozzi, Executive Director of the U.S. Access Board David Yanchulis, Director of Technical and Information Services Bruce Bailey, Accessibility and IT Specialist… Read More »
access-board.gov • contact us Access Currents News from the U.S. Access Board • March/ April 2019 Follow the Board on Twitter Access Board to Hold Town Hall Meeting and Training in Indianapolis on May 21 Karen Tamley Elected Access Board Chair Upcoming Board Webinars Poland Creates Entity Modeled after the U.S. Access Board Congressional Measures Address Airline Accessibility… Read More »
From the THEPACIELLOGROUP website and Matt Ater — March 2020 Editors Note: It is a fact that more than ever before companies are relying on the website to service customers. But are all customers being served? Liability for accessibility is the #1 concern for corporate websites. Let Vispero help guide you. JAWS Accessibility: Selecting the Correct Input Device… Read More »
Storm’s New European Sales Manager Prioritizes EAA Although the deadline for complying with the European Accessibility Act (EAA) is June 2025, suppliers and deployers of self-service technology in the EU seem mostly unaware of its existence. This is a situation that Storm’s newly appointed European Sales Manager, Matthijs Verhagen, is determined to remedy. Having previously worked for a… Read More »
From the new TPGi website Feb 2021 — The Paciello Group is now rebranded as TPG Interactive or TPGi. TPGi is a division of Vispero. We note that TPGi is one of the contributors to WCAG 3.0 and is the top tier in accessibility testing and guidance. With the proliferation of web and mobile ordering, accessibility is more… Read More »
Excerpt News from cutting edge of accessibility and Freedom Scientific blog Jul2020 by Elizabeth Whitaker — Nice blog article by Freedom Scientific along with a video demonstrating the use of JAWS kiosks software. Here is highlight of the article of JAWS kiosk and its features. Providing accessibility functions to your entire user group be it customers at a kiosk,… Read More »
AI-in-a-Box Your very own private AI that you can ask questions and get answers, all in a tiny box! The first AI that you can talk to, and that talks back, running locally with no internet connection so your conversations and data are completely secure. No account, setup, or subscription are needed; just plug in the box and… Read More »
JAWS For Kiosk Accessibility Screen Reader JAWS 2024 Summary — What’s New In JAWS 2024 Screen Reading Software The new Split Braille feature in JAWS 2024 gives Braille display users powerful new functionality, including the ability to view content from different locations on the same Braille line using one of several types of views. Resolved an issue where headings containing expanded buttons were not being announced by JAWS when navigating with H or SHIFT+H. When moving into a group of tabs on a web page, resolved an issue where JAWS was too verbose when the first tab gained focus. When alt tabbing from the web browser to another application, resolved an issue where JAWS was saying “Running applications group.” Resolved an issue where JAWS was not reading all of the info for slider controls when using INSERT+UP ARROW. JAWS now provides additional info about menu items when using INSERT+TAB. In Chromium-based browsers, addressed an issue where JAWS table navigation was not working as expected if aria-colindex values in a row were not contiguous. Addressed an issue where JAWS was not consistently reading the status bar in Outlook when pressing INSERT+PAGE DOWN. Resolved an issue where JAWS was not always indicating the replied status of an Outlook message, even with the Indicate Replied option enabled in Quick Settings. When creating a new contact in Outlook and an Autocomplete menu appears, addressed an issue where JAWS was not automatically reading the first item in the list. Resolved an issue in Word where JAWS was double speaking “Undo” when pressing CTRL+Z. If a Braille display is connected and you are viewing a PowerPoint presentation containing a video, resolved an issue where JAWS would continuously repeat the word “Video.” JAWS Application Improvements The Liblouis Braille translator used by JAWS and Fusion has been updated to version 3.27.0. Addressed an issue reported by some users where JAWS would crash the first time Microsoft Edge was launched after a system boot and JAWS was configured to start automatically. Summary – What’s New In ZoomText 2024 Magnifier/Reader Software This page describes the new features and improvements introduced in ZoomText 2024. The Inverted pointer scheme is a new pointer enhancement available in ZoomText and Fusion 2024. In the ZoomText or Fusion Magnifier toolbar tab, click the bottom portion of the Pointer button. The Pointer Size setting has been updated for ZoomText and Fusion 2024. The Single Wedge Bottom and the Single Wedge Top cursors are two new cursor schemes available in ZoomText and Fusion 2024. When you first install ZoomText 2024, your ZoomText 2023 settings are automatically migrated to ZoomText 2024. Addressed an issue where Fusion was not consistently reading the status bar in Outlook when pressing INSERT+PAGE DOWN. Resolved an issue where ZoomText would speak despite being muted when starting the ZoomText Camera feature with CTRL+CAPS LOCK+C. Resolved an issue where the mouse pointer was difficult to see when moving it outside of a Freeze View window. From LinkedIn Freedom Scientific, a Vispero® brand, is pleased to announce the release of the 2024 versions of… Read More »
Labcorp Quest Diagnostics Accessibility Feb Update from Lainey Feingold — There was an important court order (and a big win for accessibility) from the Ninth Circuit Court of Appeals on February 8, 2024 in the case against LabCorp about check-in kiosks at their medical labs. The case was filed by the American Council of the Blind (ACB) because the… Read More »
OMB Releases Guidance on Section 508 Implementation to Improve Digital Experience Despite tens of millions of Americans living with a disability, nearly half of the most popular federal government websites are not fully accessible. In response, the Office of Management and Budget (OMB) has recently published guidance to help strengthen digital accessibility and the management of Section 508… Read More »
Tactile & QSR Cool Videos Update Introduction Couple of nice videos this week with first real-time tactile graphics display (no piezo thank you) and also Square integrating with restaurant kiosks.. Dot Pad, The First Real-time Tactile Graphics Display The Dot Pad is a tactile graphics display designed for the visually impaired. It features a patented actuator technology based… Read More »
RNIB Testing Confirms Compliance with ADA Requirements With so much conflicting information about what manufacturers should do to ensure compliance with ADA, Storm Interface approached the RNIB for guidance and confirmation of conformance. The Royal National Institute for Blind People provide laboratory testing and accreditation services to the World Blind Union and are one of the world’s (if… Read More »
MEDIA RELEASE Contact: Peter Jarvis Storm Interface Phone: +44 (0)1895 456200 Email: [email protected] London, England. January 2018 Web: www.storm-interface.com Storm Interface and Tech for All build on a shared vision As the ICT sector in the U.S. is challenged to conform with the ADA and other accessibility regulations, two leading experts are collaborating to offer compliant and effective solutions.… Read More »
From The Source — thanks to Ross of Qwick Media for pointing this out! Great post on assistive navigation for the blind using their mobile phones as intelligent cameras basically. This post was written by Doreen Morrissey of Metro’s Office of Extraordinary Innovation and Armando Roman of Metro’s Office of Civil Rights. Navigating through Union Station can prove… Read More »
Self Service Accessibility Review Recent writeup by TPGi — Contact Matt at Vispero for more information. Summary Overview The Kiosk Industry Group reports that 65% of customers prefer using self-service technology over full-service options. Kiosks can make transactions easier and provide customers with detailed information on your product or service. The revised Section 508 guidelines specifically identify kiosks… Read More »
How To Write an RFP for ADA Accessibility Nice article by TPG (Vispero) and Laura Miller on how to write an RFP for Accessibility. Here is the link. Of Note Screen reading software such as JAWS or other similar alternative is required. Screen reading software will provide the end user with non-visual access support that enables the user to hear the… Read More »
We are inviting any and all Retail companies to become a member of our Retail Advisory Council. There is no cost and you are partitioned in a “safe harbor”. A distinct group segment from the actual kiosk manufacturers, or the installation and logistics companies, the financing companies or the companies providing components. We here at the Kiosk Manufacturers… Read More »
Vispero And Storm Interface Collaborate To Provide Accessible Interactive Kiosk Solution December 4, 2019 CLEARWATER, Fla., Dec. 4, 2019 — Vispero, the world’s leading assistive technology provider for the visually impaired, is excited to share news of a partnership between Vispero and Storm Interface, combining the JAWS® screen reader with Storm’s assistive technology products to create the most accessible kiosk experience for users… Read More »
ADA Kiosk Tech Brief – Gesture Technology Last week we went thru a demonstration of gesture technology for kiosk for use by handicapped users. People unable to move their arms. People unable to speak. People with ALS, Multiple Sclerosis, Spinal Cord Injury, Parkinsons, Cerebral Palsy and even some cases of Arthritis. Furthermore, some people may not be able… Read More »
What will be considered accessible in 2022? Here is avery nice wrap on accessibility trends going into 2022 answering that question. It is primarily web-oriented but those parallel UI for kisoks, From UXDesign — Sheri Byrne-Haber, CPACC — Blogger, disability advocate, nerd. Bringing the fire on ableism. A11y Architect @ VMware. Wheelchair user w/ a deaf daughter. CS,… Read More »
Current Legal Landscape for Digital Assets Accessibility Risks Presented on December 6, 2022 at 11am ET Presenters: Matt Ater, Lori Sommerfield, and Kim Phan Join Matt Ater of Vispero, along with Lori Sommerfield & Kim Phan, partners at Troutman Pepper, for a discussion concerning the current state of legal risks for accessibility non-compliance and practical tips for making… Read More »
Reference link for YourDolphin Make self-service kiosks accessible to people with visual impairments. Dolphin Computer Access When you welcome people who are blind or partially sighted to use your self-service kiosks, it’s a win for your customers and a win for your brand. Deliver a positive experience for all customers and make your self-service stations accessible with SuperNova Kiosks. More… Read More »
Storm Interface Accessibility NavBar NavPad Here are some quick notes on configuring Storm Interface products. The functionality of the Nav-Bar is the same as that for all of Storm’s ATP products. It enumerates as a combined HID/audio device, so no special drivers or software is required. Connection to the host system is via a single USB cable. When… Read More »
Self-Service Kiosks for Hotels, Restaurants Article on Hospitality Tech by Vispero Feb 2020 By Laura Boniello Miller, Corporate Business Development Manager for the JAWS Kiosk program at Vispero, parent company of The Paciello Group – 02/26/2020 People with disabilities travel and dine out just like everyone else. Research conducted by the Open Doors Organization in 2015 found that… Read More »
A linchpin of Castro Street, Ava’s Downtown Market & Deli has weathered fierce competition, rising costs and parking troubles. Now the grocery store’s latest threat has to do with the dimensions of its displays and chairs.
U.S. Access Board Issues Correction to ICT Refresh Final Rule The U.S. Access Board has issued a correction to its updated accessibility requirements for information and communication technology (ICT) to restore provisions on TTY access that were inadvertently omitted. The action applies to the final rulethe Board published last January to jointly refresh its Rehabilitation Act (Section 508) standards for ICT… Read More »
