Category Archives: Accessibility Kiosk

Accessibility Kiosk

Are your kiosks ADA-compliant? Typically prospects and customers will include a stipulation that the units be ADA-compliant.ย  We see many requests for proposals from city, state and federal agencies where that one lineย is the only lineย about ADA.

Section 508 and the ACAA only apply to federal correct?ย  The long answer is Noย [see Accessibility FAQ on kma.global]. They apply to everybody.

Almost all kiosks are ADA-compliant,ย to a degree. Most all likely will observe basic reach requirements but that is only one of over 30 standing regulations concerning hardware. And there are another 30 or so which apply to the software and interface.

Accessibility Trends – Desktops & Mobiles – 2022

What will be considered accessible in 2022? Here is avery nice wrap on accessibility trends going into 2022 answering that question. It is primarily web-oriented but those parallel UI for kisoks, From UXDesign — Sheri Byrne-Haber, CPACC — Blogger, disability advocate, nerd. Bringing the fire on ableism. A11y Architect @ VMware. Wheelchair user w/ a deaf daughter. CS,โ€ฆ Read More »

Self-Ordering Kiosk LG Announcement – Hands Free too

Accessibility From The Start – Designed, Configured and Tested This is the first kiosk designed from the ground up for accessibility. TFA is known for its work with Southwest Airlines and their check-in units.ย  This is the first AI-assist for conversational AI voice kiosk we have seen. Not surprised to see Soundhound in the mix. Starting at $2667.ย โ€ฆ Read More »

Accessibility kiosk news — M-Enabling Summit Arlington in October

Kiosk Accessibility News See m-enabling website — The Kiosk Manufacturer Association is an exhibitor and sponsor for the upcoming Summit. In Brief Keynote — Sachin Dev Pavithran, Ph.D. Executive Director U.S. Access Board Sponsors – Google, AT&T, Verizon, Microsoft, Amazon, HP and KMA Health Protocols — GREEN (exceeds CDC) Expected attendees –ย  250 to 500 high level attendeesโ€ฆ Read More »

Voice Order Kiosks – LG Uplus Kardome’s Store Kiosks

Voice Kiosk technology for private, secure voice recognition interaction in kiosks and digital signage Tel Aviv, Israel: Kardome today announced it has contracted with LG Uplus to install its Voice Activation Software in the mobile service providerโ€™s store kiosks. Kardome is excited to partner with LG Uplus to provide its customers with secure voice interaction in its kioskโ€ฆ Read More »

New Sponsor โ€“ Dolphin Computer Access SuperNova Kiosk Accessibility

Reference linkย for YourDolphin Makeย self-service kiosks accessible to people with visual impairments. Dolphin Computer Access When you welcome people who are blind or partially sighted to use your self-service kiosks, itโ€™s a win for your customers and a win for your brand. Deliver a positive experience for all customers and make your self-service stations accessible with SuperNova Kiosks. Moreโ€ฆ Read More »

Disabled Access – How Self-Service Kiosks Help Hotels, Restaurants

Self-Service Kiosks for Hotels, Restaurants Article on Hospitality Tech by Vispero Feb 2020 By Laura Boniello Miller, Corporate Business Development Manager for the JAWS Kiosk program at Vispero, parent company of The Paciello Group – 02/26/2020 People with disabilities travel and dine out just like everyone else. Research conducted by the Open Doors Organization in 2015 found thatโ€ฆ Read More »

Jaws Kiosk – Vispero Storm Collaborate on Accessible Kiosk Solution

Vispero And Storm Interface Collaborate To Provide Accessible Interactive Kiosk Solution December 4, 2019 CLEARWATER, Fla.,ย Dec. 4, 2019ย  โ€”ย Vispero, the worldโ€™s leading assistive technology provider for the visually impaired, is excited to share news of a partnership between Vispero andย Storm Interface, combining the JAWSยฎ screen reader withย Stormโ€™s assistive technology productsย to create the most accessible kiosk experience for usersโ€ฆ Read More »

European Accessibility EAA Guidelines & Storm Interface

Stormโ€™s New European Sales Manager Prioritizes EAA Although the deadline for complying with the European Accessibility Act (EAA) is June 2025, suppliers and deployers of self-service technology in the EU seem mostly unaware of its existence. This is a situation that Stormโ€™s newly appointed European Sales Manager, Matthijs Verhagen, is determined to remedy. Having previously worked for aโ€ฆ Read More »

JAWS for Kiosk – New Updates

JAWS For Kiosk Accessibility Screen Reader JAWS 2024 Summary — What’s New In JAWS 2024 Screen Reading Software Theย newย Splitย Brailleย featureย inย JAWSย 2024ย givesย Brailleย displayย usersย powerfulย newย functionality,ย includingย theย abilityย toย viewย contentย fromย differentย locationsย onย theย sameย Brailleย lineย usingย oneย ofย severalย typesย ofย views. Resolvedย anย issueย whereย headingsย containingย expandedย buttonsย wereย notย beingย announcedย byย JAWSย whenย navigatingย withย Hย orย SHIFT+H.ย Whenย movingย intoย aย groupย ofย tabsย onย aย webย page,ย resolvedย anย issueย whereย JAWSย wasย tooย verboseย whenย theย firstย tabย gainedย focus. Whenย altย tabbingย fromย theย webย browserย toย anotherย application,ย resolvedย anย issueย whereย JAWSย wasย sayingย “Runningย applicationsย group.”ย Resolvedย anย issueย whereย JAWSย wasย notย readingย allย ofย theย infoย forย sliderย controlsย whenย usingย INSERT+UPย ARROW.ย JAWSย nowย providesย additionalย infoย aboutย menuย itemsย whenย usingย INSERT+TAB.ย Inย Chromium-basedย browsers,ย addressedย anย issueย whereย JAWSย tableย navigationย wasย notย workingย asย expectedย ifย aria-colindexย valuesย inย aย rowย wereย notย contiguous. Addressedย anย issueย whereย JAWSย wasย notย consistentlyย readingย theย statusย barย inย Outlookย whenย pressingย INSERT+PAGEย DOWN.ย Resolvedย anย issueย whereย JAWSย wasย notย alwaysย indicatingย theย repliedย statusย ofย anย Outlookย message,ย evenย withย theย Indicateย Repliedย optionย enabledย inย Quickย Settings. Whenย creatingย aย newย contactย inย Outlookย andย anย Autocompleteย menuย appears,ย addressedย anย issueย whereย JAWSย wasย notย automaticallyย readingย theย firstย itemย inย theย list. Resolvedย anย issueย inย Wordย whereย JAWSย wasย doubleย speakingย “Undo”ย whenย pressingย CTRL+Z.ย Ifย aย Brailleย displayย isย connectedย andย youย areย viewingย aย PowerPointย presentationย containingย aย video,ย resolvedย anย issueย whereย JAWSย wouldย continuouslyย repeatย theย wordย “Video.”ย JAWSย Applicationย Improvementsย Theย Liblouisย Brailleย translatorย usedย byย JAWSย andย Fusionย hasย beenย updatedย toย versionย 3.27.0. Addressedย anย issueย reportedย byย someย usersย whereย JAWSย wouldย crashย theย firstย timeย Microsoftย Edgeย wasย launchedย afterย aย systemย bootย andย JAWSย wasย configuredย toย startย automatically. Summary – What’s New In ZoomText 2024 Magnifier/Reader Software Thisย pageย describesย theย newย featuresย andย improvementsย introducedย inย ZoomTextย 2024. Theย Invertedย pointerย schemeย isย aย newย pointerย enhancementย availableย inย ZoomTextย andย Fusionย 2024. Inย theย ZoomTextย orย Fusionย Magnifierย toolbarย tab,ย clickย theย bottomย portionย ofย theย Pointerย button. Theย Pointerย Sizeย settingย hasย beenย updatedย forย ZoomTextย andย Fusionย 2024. Theย Singleย Wedgeย Bottomย andย theย Singleย Wedgeย Topย cursorsย areย twoย newย cursorย schemesย availableย inย ZoomTextย andย Fusionย 2024. Whenย youย firstย installย ZoomTextย 2024,ย yourย ZoomTextย 2023ย settingsย areย automaticallyย migratedย toย ZoomTextย 2024. Addressedย anย issueย whereย Fusionย wasย notย consistentlyย readingย theย statusย barย inย Outlookย whenย pressingย INSERT+PAGEย DOWN.ย Resolvedย anย issueย whereย ZoomTextย wouldย speakย despiteย beingย mutedย whenย startingย theย ZoomTextย Cameraย featureย withย CTRL+CAPSย LOCK+C.ย Resolvedย anย issueย whereย theย mouseย pointerย wasย difficultย toย seeย whenย movingย itย outsideย ofย aย Freezeย Viewย window.   From LinkedIn Freedom Scientific, aย Visperoยฎย brand, is pleased to announce the release of the 2024 versions ofโ€ฆ Read More »

Self Service and Accessibility – A Review by TPGI

Self Service Accessibility Review Recent writeup by TPGi — Contact Matt at Vispero for more information. Summary Overview The Kiosk Industry Group reports that 65% of customers prefer using self-service technology over full-service options. Kiosks can make transactions easier and provide customers with detailed information on your product or service. The revised Section 508 guidelines specifically identify kiosksโ€ฆ Read More »

Web Accessibility – WCAG 3.0 Working Draft Released by W3C

WCAG 3.0 Working Draft Released by W3C Editors Note — With the non-negotiable requirements for web access for customers to order, the “website” has taken on even more importance and is now a critical component of company success. Getting sued for a lack of accessibility is not one of the outcomes you want.ย  Complicate matters with which platformโ€ฆ Read More »

Designing for Dignity: Why True Accessibility in Interactive Kiosks Goes Beyond Compliance

Designing for Dignity: ADA In today’s world of fast-moving digital transformation, self-service kiosks have become a vital touchpoint across industriesโ€”airports, retail stores, quick-service restaurants, healthcare facilities, and more. But for millions of users with disabilities or impairments, the shift toward self-service can either unlock greater independence or deepen frustration and exclusion. Ensuring accessibility is no longer just aโ€ฆ Read More »

Accessibility — Improving Digital Experience – OMB Guidance

OMB Releases Guidance on Section 508 Implementation to Improve Digital Experience Despite tens of millions of Americans living with a disability, nearly half of the most popular federal government websites are not fully accessible. In response, the Office of Management and Budget (OMB) has recently published guidance to help strengthen digital accessibility and the management of Section 508โ€ฆ Read More »

Kiosk Accessibility Software Hardware

Kiosk Accessibility Software & Hardware This past year, global reliance on self-service kiosks has grown by leaps and bounds. There is also greater awareness and understanding – both socially and politically – about our need to provide all kiosk users with an equal and accessible experience. If youโ€™re just starting to explore accessibility for your self-service kiosk project,โ€ฆ Read More »

Writing a Kiosk RFP for Accessibility and Kiosk ADA compliance by TPG

How To Write an RFP for ADA Accessibility Nice article by TPG (Vispero) and Laura Miller on how to write an RFP for Accessibility. Here is the link. Of Note Screen reading softwareย such asย JAWSย or other similar alternative is required. Screen reading software will provide the end user with non-visual access support that enables the user to hear theโ€ฆ Read More »

Accessibility — How Web Services Think of Accessibility

A Web-Centric View of Accessibility With Demographic Data We encourage accessibility.ย  Accessible self service is the ideal for us. If we had one wish, it would be that self-service accessibility for all be treated much like safety. Seat belts and airbags benefit everyone. They are not optional for auto manufacturers. Emissions control is another. I drive a 2006โ€ฆ Read More »

Making Kiosks Accessible – Simply use a Screen Reader

Kioskย  and JAWS Overview Learn about Screen Reader kiosk accessibility with JAWS. See us at NRA next month in Chicago — Here is ourย main NRAย page and here is floorplanย ย #8030 at NRA show JAWS Kiosk Software by TPGi: Revolutionizing Accessibility in Self-Service Technology Self-service kiosks have become ubiquitous across industries, offering convenience and efficiency. However, accessibility remains a criticalโ€ฆ Read More »

ADA Regulations Coming – ADA Accessibility Guidelines

ADA and Accessibility “Advance Regulatory Guidelines” by Kiosk Association In June it is expected that we will see not one, but two documents from U.S. Access Board on ADA and Accessibility. See our December 2023 post – ADA Accessibility Update โ€“ U.S. Access Board Timelines. The Kiosk Association mission is to inform and educate on self-service. Membership isโ€ฆ Read More »

Tactile Dot Braille Tablet & Square POS

Tactile & QSR Cool Videos Update Introduction Couple of nice videos this week with first real-time tactile graphics display (no piezo thank you) and also Square integrating with restaurant kiosks.. Dot Pad, The First Real-time Tactile Graphics Display The Dot Pad is a tactile graphics display designed for the visually impaired. It features a patented actuator technology basedโ€ฆ Read More »

Accessible Kiosk Experience by Vispero

Excerpt News from cutting edge of accessibility and Freedom Scientific blog Jul2020 by Elizabeth Whitakerย — Nice blog article by Freedom Scientific along with a video demonstrating the use of JAWS kiosks software. Here is highlight of the article of JAWS kiosk and its features. Providing accessibility functions to your entire user group be it customers at a kiosk,โ€ฆ Read More »

JAWS Accessibility Kiosk – Mitigate Your Website Liability

From the THEPACIELLOGROUP website and Matt Aterย  — March 2020 Editors Note:ย  It is a fact that more than ever before companies are relying on the website to service customers.ย  But are all customers being served?ย  Liability for accessibility is the #1 concern for corporate websites. Let Vispero help guide you. JAWS Accessibility: Selecting the Correct Input Deviceโ€ฆ Read More »

ADA Website Accessibility Lawsuits – How To Prevent

ADA Website Accessibility Lawsuits Editor Updates March 2022 — We track legal suits on our Legal News page.ย  From March 2022 — ADA lawsuit filings at all-time highย โ€”ย here is the blog post analysisย โ€”ย  Excerpt โ€“ laintiffsโ€™ lawyers also filed hundreds of lawsuits on a new theory that hotels violated the ADA by failing to disclose sufficient information aboutโ€ฆ Read More »

New Sponsor – Tech For All Accessibility & UI – ADA Consulting

New Sponsor (2 year) TFA Consulting We welcome Tech For All Consulting to the Kiosk Manufacturer Association. Tech for All is also now a member of the KMA Accessibility Committee. Our Story For over fifteen years, our international accessibility and universal design consulting firm has served small companies, Fortune 500 corporations, educational institutions, government agencies, and nonprofit organizationsโ€ฆ Read More »

Airport Kiosk – FTE Trade Show In Vegas

Storm Interface & Future Travel Experience (FTE) By Craig Keefner — See Stormโ€™s entire range of Assistive Technology Products (ATP) and find out more about exciting new product launches scheduled for later this year. These ATP devices are ADA compliant and RNIB Accredited, designed to offer menu navigation by means of audible content description. They allow users withโ€ฆ Read More »

Check In Kiosks — SSA Kiosks Test Tool Included for ADA

Social Security Administration Check-In Kiosks Deployed SSA check-in kiosks being deployed and they are brand new — From Montgomery Advertiser — down below we include actual tested parameters and the tool SSA uses along with spreadsheet with results.ย  ย Another writeup here https://www.ourmidland.com/news/article/social-security-installs-new-kiosks-improve-19801935.php –ย  Social Security installs new kiosks to improve check-in process By Hillary Hatch, Social Security Publicโ€ฆ Read More »

Kiosk ADA Checklist โ€“ 14 Point Accessibility Checklist

As posted on the Kiosk Association website Feb2021 Kiosk ADA Checklist 14 point – Code of Practice General Areas of Discovery and Due Diligence for Kiosk ADA Checklist Review Kiosk ADA Checklistย Initial Design Begin your initial design phase with full accessibility accommodated.ย  You can always do a cost/benefit analysis and compare later to a stripped-down unit with itsโ€ฆ Read More »