Kiosk Industry

• Burger King Kiosk – Who Won, Who Lost and Lost What?
• Airport Kiosks – Self Check Bag Drop at Orlando
• ID Renewal Kiosk For Military
• Outdoor Visitor Ticketing Kiosks with Solar
• EV Charging – LG Enters The Market!
• DSE Digital Signage – Mixer Event Sixteen:Nine
• Racing in Las Vegas This Weekend — Formula 1
• Quest Diagnostics Legal Opinion
• Self-Checkout Is Not a Failed Experiment
• QSR and POS Update November
• Kiosk Industry News for November & IAAPA
• Outdoor Kiosk IAAPA
• Kiosk Monitoring – EloView 4 Remote Monitoring for Android
• AI Kiosk – Wayfinding with AI Avatar at IAAPA
• Accessibility Kiosks – Quest Kiosk Violates ADA
• IAAPA Kiosk Update – Ticketing & Outdoor
• RFID Kiosks as High Potential for Retailers – RFID Reader Kiosk
• Kiosk Printers – Best Thermal Receipt Printers for POS
• Outdoor Kiosks Buying Checklist
• JAWS Kiosk for 2024 – New Accessibility Updates
• Touch Screen Monitor Released – Industrial Touchscreen with Resistive Touch
• Payment Kiosk POS News – Datacap Recognized For Diversity & Inclusion
• New Kodak Moments Photo Printing Software Unlocks 60 New Features to Help Retailers Accelerate Growth
• Is Panera Losing It? These days its Caffeine, not Bread
• NRF 2024 – National Retail Federation Big Show

AVIXA Digital Signage

• Endcaps in Retail – Converting to Digital
• Digital Signage AI – To Do or Not to Do
• Smart Mirrors in Retail
• AI Powered Drive Thru – Samsung and White Castle
• Real-Time Displays for Spokane Transit System
• Biometric Authentication – A Talk With Frank Olea
• Full list of articles

Tradeshows

• DSE in December
• NRF in NYC in January 2024
• HIMSS in March
• NRA in May

Recent New and Renewing Members

• November New Members
  • Our first company member – Kodak Moments — Bring your favorite photos home with Kodak Moments. Customize canvas, framed prints, wall decor, desktop and tabletop decor with the photos you love. Simply upload your photos, choose a product and we’ll do the rest.
  • Advanced Kiosks – is all about creating seamless self-service experiences with innovative kiosk technology and user interfaces for solutions that get results. We are your trusted partner in navigating the future of digital engagement. HARDWARE SOFTWARE SERVICES
  • POSBank – renewing – Posbank is a global leading provider of Point of Sale solutions. BUSINESS From hardware manufacturing to software development Brand Power NO.1 POSBANK Find your software and marketing materials DOWNLOAD CENTER Making the best through experience CASE STUDY
  • Kiosk Innovations – is an American-made and owned self-service kiosk manufacturer specializing in providing quality hardware solutions including telecom/utility bill payment kiosk, healthcare kiosk, government kiosk, hospitality kiosk, retail kiosk, amusement kiosk, storage kiosk, and gaming kiosk
  • Vispero Kiosk Accessibility & JAWS Screen Reader
  • Kiosk Group tablet kiosks
  • KIOSK Information Systems custom kiosks & standard kiosks + software
  • Intel Kiosk embedded computing
  • Pyramid Technology – Kiosk printers & Cash Acceptors

What Is Kiosk Industry ?

Kiosk Industry is your source for the latest news, trends, and insights on self-service kiosks and digital signage. Learn from experts and join the community.

This is the information website for KMA. KMA is associated with companies (50+) promoting accurate and objective information. We work with several standards groups (Restaurant Technology Network e.g.).  Editor is semi-retired with 30+ years of experience in the self-service industry. The best manufacturer resource with over 500 companies. The main members plus the free industry list. We support and advocate for regulatory guidance for ADA,  Accessibility, UL, Bitcoin, Credit Card Fees and PCI Compliance. Average monthly users across all channels over 1,400,000. Sign up for our promotional-free insider monthly newsletter

The standing motto is competition is a good thing.  We inform and educate.  We do not sell anything. The sponsors help fund the operation, aggregating leads, RFPs, networking, SEO, research, regulatory involvement and even content.  The main markets are anything self-service, digital signage, point-of-sale, smart cities, and EV charging as of 2023. To view the entire network visit industrygroup.org which also shows patient check-in, retail automation, menu boards, telehealth, and others. The manager, again, is Craig Keefner with a very long history in the industry (over 40) and managed his first internet portal (it was called “Pilot” and was on Decnet as an executive decision management tool for Western Research in 1982 (jeez that was 41 years ago…). Seismic equipment failure rates reported monthly from db exports by “the boats”. Back then we used Datatrieve and TDMS over the internet.  I got called into the president’s office twice for being the top CPU user in the company.

So Why “Kiosk Kiosks”?

Singular and plural count, albeit differently.  But also there are “kiosks” which are not really kiosks. Think of ad-hoc POS devices on a counter being called a kiosk. Or an ATM for that matter.

Kiosk Market Size

There are many “datamart” and data research firms looking to snag your dollar.  Problem for them is that they do not have a sound understanding of the market. They might count ATMs for example.

One of the more pervasive report groups recently released their October 2023 “Kiosk Market Report”.  There is a lot of doublecounting but marketing people love the biggest numbers. Can’t blame them. Feel free to click and get an even “bigger” picture.

Kiosk Market by Year

Benefits of self-service terminals

Self-service terminals are becoming increasingly popular in a variety of industries, from retail and hospitality to banking and healthcare. These terminals offer a number of benefits for both businesses and customers.

Benefits for businesses:

• Reduced labor costs: Self-service terminals can automate many tasks that are currently performed by employees, such as checking in customers, taking orders, and processing payments. This can free up employees to focus on other tasks, such as providing customer service and restocking shelves.
• Increased sales: Self-service terminals can help businesses to increase sales by making it easier for customers to shop and checkout. For example, self-checkout kiosks in retail stores allow customers to checkout quickly and without having to wait in line.
• Improved customer satisfaction: Self-service terminals can help businesses to improve customer satisfaction by giving customers more control over their shopping experience. For example, self-service kiosks in restaurants allow customers to customize their orders and pay at their own pace.

Benefits for customers:

• Convenience: Self-service terminals are convenient for customers because they allow them to complete tasks on their own time and without having to wait in line. For example, self-service ATMs allow customers to withdraw cash and check their account balances 24/7.
• Control: Self-service terminals give customers control over their shopping experience. For example, self-service kiosks in grocery stores allow customers to scan their own items and pay at their own pace.
• Accuracy: Self-service terminals can help to reduce errors. For example, self-checkout kiosks can accurately scan items and calculate totals.

Overall, self-service terminals offer a number of benefits for both businesses and customers. They can help businesses to reduce costs, increase sales, and improve customer satisfaction. They can also provide customers with convenience, control, and accuracy.

Here are some additional benefits of self-service terminals:

• Accessibility: Self-service terminals can be made accessible to people with disabilities, such as by providing wheelchair-accessible kiosks and kiosks with Braille or audio instructions.
• Customization: Self-service terminals can be customized to meet the specific needs of different businesses and industries. For example, self-service kiosks in airports can be used to check in passengers, print boarding passes, and check baggage.
• Flexibility: Self-service terminals can be used to offer a variety of services. For example, self-service kiosks in libraries can be used to check out books, renew materials, and pay fines.

Self-service terminals are a valuable tool for businesses of all sizes. They can help businesses to improve their efficiency, profitability, and customer satisfaction.

Questions Still?
If any questions send an email to [email protected]

Kiosk Industry Manufacturer Self Service