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Kiosk Industry

Self Service Kiosk Machine by Kiosk Industry

April  —  Next up as far as kiosk trade shows go is NRA (National Restaurant Association) in Chicago booth 5536 in North Building. Here is our portal page on NRA site. Maybe HITECH hospitality in Charlotte.  For HIMSS wrap, we highly recommend the 3D walk thru that LG put together.  Absolutely stunning!

The Kiosk Association mission is to inform and educate. Our content is not paid for by advertisers. Membership is open to all companies across the world. We are in process of releasing our kiosk market report. If you follow accessibility guidelines and encourage ADA and would like to be recognized, contact us at [email protected]

Opinion Piece This Month —  Self-Service or Human Touch: What’s Your Ordering Preference? Do you get a more personalized outcome from a self-order kiosk, or from someone at the counter with menuboard behind them. Meanwhile McDonald’s just opened a “kiosk order only” restaurant.

Kiosk Machine Featured:

  • HIMSS 2024 booth and wrap
  • AI chatbot for Dominos brings lawsuit. Capturing voice imprints. We also take a quick look at latest Carl Jr’s drive thru voice ordering (not very good)
  • MURTEC Pictures – includes KIOSK, Tray, Toast, Ingenico, Bite, Elotouch, QikServe, Stage, Panasonic Stingray, and Tillster. We of course include our comments (not always complimentary I must say)
  • EV Charging opps export March 2024. Approximately 700 line items of all types in all stages of procurement and bidding. $4B currently.

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Short Story — Self-Service Kiosk Machine aka Kiosk Industry is the source for opinions, insights, news, and market trends for the self-service kiosk, digital signage kiosk, Point of Sale and more. Learn from experts and join the community. We are a collective “co-op”.  We distribute RFPs (average of 10 per month) and we also provide comparison RFPs as templates for other deploying companies to check/compare their RFP composition.

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AVIXA Digital Signage


  • HIMSS in March (also MURTEC)
  • NRA in May
  • InfoComm in June
  • Embedded in October?
  • IAAPA in November

Recent and Renewing Members

  • January/February
    • SelfPay — Since 2009, we develop and operate a global Network of Automated Payment Stations and Digital Channels offering all kinds of Payments to millions of consumers every year.
    • SysTech Displays, Inc. — the Leader in Braille, ATM and Custom Signs
    • FECPOS — custom and standard POS kiosks for QSR and Retail
    • Elo Touch – for all your touchscreen and AIO and kiosk needs
    • Nanonation – software for all types of digital signage. See Real-Time Displays for Spokane Transit System
    • Alpine Kiosk – modular kiosks for customized brand. Austrian engineering, manufacturing in Vietnam.
    • Entropy Cabinet Solutions – Custom Kiosks & Unattended Retail – two year Gold sponsor
    • Our first business member – Kodak Moments — Bring your favorite photos home with Kodak Moments. Customize canvas, framed prints, wall decor, desktop and tabletop decor with the photos you love. Simply upload your photos, choose a product and we’ll do the rest.
    • Advanced Kiosks – is all about creating seamless self-service kiosk experiences with innovative technology and user interfaces for solutions that get results. We are your trusted partner in navigating the future of digital kiosk engagement. HARDWARE SOFTWARE SERVICES

What Is Kiosk Industry ?

This is the information website for KMA. KMA is companies (50+) promoting accurate and objective information. We work with several standards groups (Restaurant Technology Network e.g.), U.S. Access Board, PCI SSC and UL.  Editor is semi-retired with 30+ years of experience in the self-service industry. The best manufacturer resource with over 500 companies. The main members plus the free industry list. We support and advocate for regulatory guidance for ADA,  Accessibility, UL, Bitcoin, Credit Card Fees and PCI Compliance. Average monthly users across all channels over 2,400,000. Sign up for our promotional-free insider monthly newsletter

We inform and educate.  We do not sell anything. The sponsors help fund the operation, aggregating leads, RFPs, networking, SEO, research, regulatory involvement and even content.  The main markets are anything self-service, digital signage, point-of-sale, smart cities, and EV charging as of 2023. To view the entire network visit which also shows patient check-in, retail automation, menu boards, telehealth, and others. 

Self Service Kiosk Market Size and Statistics

Kiosk Market Data

Click for full size – typical internet scrape projection from 2023 — price $5000 — and yes the numbers get bigger every year.

There are many “datamart” and data research firms looking to snag your dollar.  Problem for them is that they do not have a sound understanding of the market. They might count ATMs for example.  If resellers like Diebold sell kiosks from Pyramid to McDonalds are those “estimates” going to double up?One of the more pervasive report groups recently released their October 2023 “Kiosk Market Report”.  There is a lot of doublecounting but marketing people love the biggest numbers. Can’t blame them. Feel free to click and get an even “bigger” picture.

Benefits of self-service kiosk machines

Self-service is becoming increasingly popular in a variety of industries, from retail and hospitality to banking and healthcare. These terminals offer a number of benefits for both businesses and customers.

Benefits for businesses:

  • Reduced labor costs: Self-service terminals can automate many tasks that are currently performed by employees, such as checking in customers, taking orders, and processing payments. This can free up employees to focus on other tasks, such as providing customer service and restocking shelves.
  • Increased sales: Self-service terminals can help businesses to increase sales by making it easier for customers to shop and checkout. For example, self-checkout in retail stores allow customers to checkout quickly and without having to wait in line.
  • Improved customer satisfaction: Self-service terminals can help businesses to improve customer satisfaction by giving customers more control over their shopping experience. For example, self-order in restaurants allow customers to customize their orders and pay at their own pace.

Benefits for customers:

  • Convenience: Self-service terminals are convenient for customers because they allow them to complete tasks on their own time and without having to wait in line. For example, self-service ATMs allow customers to withdraw cash and check their account balances 24/7.
  • Control: Self-service terminals give customers control over their shopping experience. For example, self-service in grocery stores allow customers to scan their own items and pay at their own pace.
  • Accuracy: Self-service terminals can help to reduce errors. For example, self-checkout can accurately scan items and calculate totals.

Overall, self-service terminals offer a number of benefits for both businesses and customers. They can help businesses to reduce costs, increase sales, and improve customer satisfaction. They can also provide customers with convenience, control, and accuracy.

Here are some additional benefits of self-service terminals:

  • Accessibility: Self-service terminals can be made accessible to people with disabilities, such as by providing wheelchair-accessible kiosks and kiosks with Braille or audio instructions.
  • Customization: Self-service terminals can be customized to meet the specific needs of different businesses and industries. For example, self-service kiosks in airports can be used to check in passengers, print boarding passes, and check baggage.
  • Flexibility: Self-service terminals can be used to offer a variety of services. For example, self-service kiosks in libraries can be used to check out books, renew materials, and pay fines.

Self-service terminals are a valuable tool for businesses of all sizes. They can help businesses to improve their efficiency, profitability, and customer satisfaction.

Self-Service Kiosk Machine aka Kiosk Industry Group is published by CAKCEK based in Denver. Multiple contributing and represented writers and individuals are “part of the editorial team” including:

If you have any questions please send an email to [email protected]

Self Service Kiosk Machine

Self Service Kiosk Machine Since 1996