Last Updated on October 1, 2026 by Craig Allen Keefner
Independent news, technical research, and market intelligence covering self-service kiosks, digital signage, unattended retail, payment systems, POS, and ADA/EAA accessibility standards. Todays Thought — Technology works best when it strengthens a service strategy—not when it is asked to replace service. The goal is customer choice: a fast self-service option when people want it, and capable human help when they need it. Customers come in all flavors (so do employees). One size does not fit all.
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Latest News
- Kiosk Asia Update — Machine Vision, Payments, AI and the Changing APAC Kiosk MarketWe have been expanding our coverage at ...
- Retail Systems Roundup: Retail Technology, Grocery, Payments, Vending and AIRetailSystems.org, a sister publication of KioskIndustry.org and ...
- SiteKiosk Online 1.11 Lockdown Browser WebView2SiteKiosk has released SiteKiosk Online Version 1.11, ...
- McDonald’s Wants to Sell Ads at the Drive-Thru. Will Anybody Pay Attention?McDonald’s is getting into the advertising business ...
- International Locker Association Launches — And Yes, It Looks European to StartThe parcel locker industry got its own ...
- NACS 2026 Show: C-stores grow into digital retail hubsConvention Preview Convenience stores are no longer defined ...
- Selfservice.io Market IntelligenceWe are organizing our data over on ...
New and Renewing Participants
- AcquireDigital — Digital Signage Software
- Innovative Technology – Currency & Age Verification Experts
- Intel Edge Computing
- Giada media players miniPC OEM
- Olea Kiosks custom & standard kiosks
Latest Page and Post Updates
Circumstances change and we update pages and posts when it makes sense.
Pages
- The Authority on Self-Service Technology, Digital Signage & AccessibilityIndependent news, technical research, and market intelligence ...
- Kiosk Manufacturer DirectoryKiosk Machine Company Suppliers The global self-service kiosk ...
- Self-Service StatisticsSelf-Service Technology Statistics (2026) Executive Summary Self-service technologies—including kiosks, ...
- KIOSK Information SystemsKIOSK Information Systems – SELF SERVICE SIMPLIFIED Since ...
Posts
- Kiosk Asia Update — Machine Vision, Payments, AI and the Changing APAC Kiosk MarketWe have been expanding our coverage at ...
- IAAPA Theme Parks, Stadiums, Amusement Parks UpdateIAAPA Trade Show: Innovations & Self-Service Technology IAAPA ...
- Retail Systems Roundup: Retail Technology, Grocery, Payments, Vending and AIRetailSystems.org, a sister publication of KioskIndustry.org and ...
- Whitepaper Case Studies Self-Service Kiosks, Digital Signage and MoreListing of self-service and kiosk whitepapers. We ...
Asia and Europe Highlights
- Europe company and manufacturer listing (free)
- Data repository for The Industry Group is now https://selfservice.io/
- APAC
- Machine Vision Asia: The Future of Self Checkout SCO
- Asia Kiosk Payments: Design for the Local Rail, Not the Cabinet
- China Kiosk OEM/ODM: How to Buy Direct Without Losing Control
- Fast Food Is Not Moving Away From Kiosks but Towards Customer Choice
- Intel vPro for Kiosk Fleets: Why Remote Manageability Matters More in APAC
- Intel at the Edge: A 2026 Buyer’s Guide for AI Kiosks in Asia
- UL, CE and Global Standards for Asian Kiosk Exporters
About Kiosk Industry
- Our Authority and Editor – Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation.Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. Major hands-on project experience includes Verizon Bill Pay, AT&T Bill Payment, TIO bill pay.
- Contact
- Interested in participating? Vendors interested in sponsorship or advertising related to kiosks, self‑service, or digital signage can contact: craigkeefner@pm.me || craig.keefner@gmail.com
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