The Authority on Self-Service Technology, Digital Signage & Accessibility

Last Updated on October 1, 2026 by Craig Allen Keefner

Independent news, technical research, and market intelligence covering self-service kiosks, digital signage, unattended retail, payment systems, POS, and ADA/EAA accessibility standards.  Todays Thought — Technology works best when it strengthens a service strategy—not when it is asked to replace service. The goal is customer choice: a fast self-service option when people want it, and capable human help when they need it.  Customers come in all flavors (so do employees).  One size does not fit all.

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