Self-Service technology is more and more a critical component of a company’s business plan. According to research firm Technavio, the global market for interactive technology is forecast to grow by as much as 15 percent a year by 2016. Developing a strategy typically involves a long, costly planning process to establish the most effective way of converting more… Read More »
Quick Guide to Regulatory Guidelines for Kiosks, ATMs and Point-of-Sale Systems Government rules controlling the use of kiosks in the marketplace change on almost a daily basis. Deployers need to be aware of those regulations to avoid paying hefty fines. The key measurement to keep in mind when ensuring kiosks are compliant with the ADA is 48 inches.… Read More »
Introduction A recent article from The Business Journals sums up a common retail challenge best when it states, “Successful new product launches are not to be taken for granted.” There’s supporting research behind that declaration. A 2013 white paper published in the Journal of Product Innovation & Management cites a study done by the Product Development & Management… Read More »
Picking a Self-Service Kiosk Provider The first step of the self-service journey starts with knowing where you want to go Increasing productivity, being able to scale up easily to provide more services AND higher levels of services is a crucial baseline for success. Self- service capability via any number of solutions is there to help. The toolset includes… Read More »