Restaurant Kiosks – GRUBBRR Rolling out Samsung Kiosk – Case Study Data

Samsung Kiosk Burger Fi Case Study

GRUBBRR Rolling out Samsung Kiosk

GRUBBRR, an industry-leading provider of self-ordering technologies that are revolutionizing the way that commerce is transacted, announced today that it will be rolling out its Samsung Kiosk powered by GRUBBRR at BurgerFi – one of the nation’s fastest-growing premium fast-casual dining concepts – corporate headquarter locations throughout Florida.

BurgerFi specializes in providing a better burger experience with all-natural burgers and sides. In 2020, BurgerFi won QSR’s 2020 Breakout Brand of the Year and was recently named “Best Fast Casual Restaurant” in USA Today’s 10Best 2022 Readers Choice Awards for the second consecutive year.


Case Study With Metrics Included

  • 52% of customers opted for upsell
  • Average ticket increase of 18.5%
  • 75% of orders were place via kiosks
  • Burger Fi also notes that GRUBBRR kiosks have been critical to maintaining operating costs. “Kiosks make sense from a financial perspective in that they are less than the all-in-cost of a POS solution and do not require a cashier. The upsell on the check means that we’re seeing more revenue per customer and deflecting the labor to spend time on value-add customer service rather than just taking an order.”

In December 2021, BurgerFi launched a pilot program with GRUBBRR to test the effectiveness of self-ordering technology to decrease operating costs, minimize dependency on labor, increase revenue, and provide customers with a better overall experience. Throughout the pilot, the Samsung Kiosk powered by GRUBBRR showed significant lift in sales, with average ticket sizes increasing by 18.5% and 52% of customers opting into upsells. The Kiosk also absorbed up to 133 orders per day on average, accounting for 75% of total orders placed in the store and 78% of net sales.

Following the successful pilot, BurgerFi selected GRUBBRR as its exclusive self-ordering technology provider. The kiosks are currently being deployed across all 17 of BurgerFi’s corporate locations, while franchises will have the opportunity to opt-in, as well.

“From upselling menu items to digital processing, and the newfound ability to offer our entire menu in real-time, the operational and technological benefits of GRUBBRR kiosks are tremendous,” said Karl Goodhew, Chief Technology Officer at BurgerFi. “We look forward to our continued partnership and cannot wait to see what’s in store for us next.”

“Samsung’s Kiosk powered by GRUBBRR’s software solution with Samsung’s MagicInfo Cloud, provided an all-in-one solution for BurgerFi that delivered stronger business results and signaled a best practice when it comes to the future of QSR dining trends,” said Harry Patz Jr., Senior Vice President and General Manager, Display Division, Samsung Electronics America. “The pilot program was pivotal to BurgerFi’s decision to standardize Samsung’s kiosk solution so that they could deliver a seamless customer experience, eliminate ordering errors, and allow for easy integration of loyalty programs and discount codes.”

“BurgerFi is a known innovator when it comes to implementing digital technologies,” said Sam Zietz, CEO of GRUBBRR. “By automating tedious or routine tasks, restaurants such as BurgerFi, are able to run their operations more efficiently with less labor, thereby saving on labor costs while maintaining a great customer experience.”

To learn more about how GRUBBRR’s solutions work in BurgerFi, you can read the BurgerFi Case Study at www.grubbrr.com.

About GRUBBRR

Headquartered in Boca Raton, Florida, GRUBBRR is the leader in self-ordering technologies that are revolutionizing the way commerce is transacted. GRUBBRR’s award-winning ecosystem, which includes kiosks, smart lockers, kitchen display systems, order progress boards, digital menu signage, mobile ordering, POS, online ordering, and more, are proven to help businesses maximize revenue, decrease labor costs, and improve the consumer experience. With solutions that are adaptable and beneficial to a multitude of businesses, GRUBBRR powers both enterprise-level and small and medium businesses across verticals such as quick-service restaurants, fast casual restaurants, stadiums, movie theatres, casinos, micro-markets, retail, and more. To learn more about GRUBBRR and its products, visit //grubbrr.com/ or connect with us on LinkedIn, Facebook, Instagram, Twitter and TikTok.

About BurgerFi International (Nasdaq: BFI, BFIIW)

Established in 2011, BurgerFi is a leading multi-brand restaurant company that develops, markets, and acquires fast-casual and premium-casual dining restaurant concepts around the world, including corporate-owned stores and franchises. BurgerFi is among the nation’s fastest-growing better burger concepts with 124 BurgerFi restaurants (97 franchised and 27 corporate-owned). As of March 31, 2022, BurgerFi is the owner and franchisor of the two following brands with a combined 185 locations.

BurgerFi is chef-founded and committed to serving fresh, all-natural and quality food at all locations, online and via first-party and third-party deliveries. BurgerFi uses 100% American Angus Beef with no steroids, antibiotics, growth hormones, chemicals or additives. BurgerFi’s menu also includes high quality wagyu beef, antibiotic and cage-free chicken offerings, fresh, hand-cut sides, and custard shakes and concretes. BurgerFi was named “Best Fast Casual Restaurant” in USA Today’s 10Best 2022 Readers Choice Awards for the second consecutive year, QSR Magazine’s Breakout Brand of 2020, Fast Casual’s 2021 #1 Brand of the Year and included in Inc. Magazine’s Fastest Growing Private Companies List. In 2021, Consumer Report’s Chain Reaction Report praised BurgerFi for serving “no antibiotic beef” across all its restaurants, and Consumer Reports awarded BurgerFi an “A-Grade Angus Beef” rating for the third consecutive year. In May 2022, BurgerFi ranked #1 in Eat This, Not That!’s list of top fast-casual chains that use high-quality beef products. To learn more about BurgerFi or to find a full list of locations, please visit www.burgerfi.com. Download the BurgerFi App on iOS or Android devices for rewards and ‘Like’ or follow @BurgerFi on Instagram, Facebook and Twitter.

BurgerFi® is a Registered Trademark of BurgerFi IP, LLC, a wholly-owned subsidiary of BurgerFi.

Related Coverage

  • PRweb release – standard corporate message
  • Sixteen Nine  (All Digital Signage it says) — The units reduce labor demands and one to one contacts (health safety), but they also do the boring but valuable stuff like reliably try to upsell during the order process. With more than 50% responding to upsells, it’s significant.

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Medical Grade Touchmonitors from TDS Touch

medical grade touchmonitor

Medical Grade Touchmonitors

TDS TOUCH specializes in medical touch display monitors engineered for healthcare use. All of our medical grade monitors are assembled and shipped from the most advantage Medical TDS20P series. Contact TDS Touch for more info [[email protected]].

medical grade touchmonitor

medical grade touchmonitor

+ Flat and ultra-thin appearance
+ ABS + PC plastic material
+ Front frame against dust and liquids
+ Commercial grade LCD, LED backlight
+ Resolution [email protected]
+ Wide viewing angle, High transmittance
+ 10 point projection capacitive touchscreen
+ Cover plate anti explosion and anti- fingerprint
+ Industrial grade drive board, anti-interference
+ Video interface: VGA+ HDMI+DP
+ Back VESA mounting option+ Support OS: Windows/Android/Linux
+ 2-Years warranty
+Size is 13.3/15.6/21.5 Size

Company Founded

US HECHUANG Technology LLC was founded in 2015, in the United States California Silicon Valley Center Santa Clara has offices and warehouses, registered trademark TDSTOUCH, for the US market to provide touch display products.

Company headquarters was established in 2003, is China’s hi-tech enterprises. After continuous product development and technical updates, has a full range of comprehensive touch technology eleven product lines and a number of product patents. TDS products in the global financial, telecommunications, transportation, industrial control and other fields in a wide range of long-term use.

Company headquarters

Company headquarters and factories located in Shenzhen, Guangdong, China Baoan, is the world’s largest electronic components and computer accessories manufacturing base. R & D center is located in Beijing, China Zhongguancun, is the earliest Chinese touch screen technology birthplace.

Company headquarters in Hong Kong in 2008 to set up branches, professional handling import and export business, to ensure that products quickly handed the hands of customers around the world.

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EV Charging Stations LG – LG Electronics Buys Mango

ev charging stations lg

LG Gets Into EV Charging Stations

Editor Note — We expect Costco to be selling home ev chargers (by LG Business Solutions and Samsung) in the relatively near future.  Providers love the consumer market for sure.  LG and Samsung both want a display in every room in a house (especially the garage). It doesn’t hurt that Hyundai and Kia are leading the market in EV cars either… [Bloomberg]

Press Release From LG Korea (translated)

LG Electronics recently signed a stock sale agreement with GS Energy and GS Neotek to acquire a 100% stake in AppleMango Co., Ltd., a company specializing in electric vehicle chargers. LG Electronics will acquire a 60% stake, and Apple Mango will be incorporated as a subsidiary of LG Electronics. GS Energy and GS Neotek will acquire 34% and 6% stakes, respectively.

Apple Mango was established in 2019. From slow chargers to fast chargers, we have the original technology for electric vehicle chargers that respond to various demands in homes and commercial spaces. In particular, it is recognized for its competitiveness, such as securing the proprietary technology required for the design of a slim-type fast charger that greatly enhances the design of the charger and the convenience of installation.

Through this acquisition, LG Electronics will internalize its charger development capabilities. By the end of this year, the electric vehicle charger production line will be built at LG Digital Park in Pyeongtaek-si, Gyeonggi-do, and the supply will be expanded to various customers such as homes, shopping malls, hotels, and public institutions.

In particular, through joint acquisitions with GS affiliates, which not only have the know-how to operate a number of charging stations, but also secure contact points with customers who use chargers, it is possible to secure a stable supply of electric vehicle charging solutions and a sustainable growth engine at once.

GS Energy is expected to accelerate the expansion of its electric vehicle charging business by establishing a value chain from charger manufacturing to charging station operation. GS Energy is continuously expanding its electric vehicle charging service business by launching G-Connect, a joint venture for electric vehicle charging service with GNTel, a domestic charging company last year.


From Engadget Point of View

LG buys its way into the EV charging business

It’s acquiring a charger manufacturing company called AppleMango. LG is jumping into the EV charging business with the acquisition of a South Korean EV battery charger developer called AppleMango, it announced. The move will allow it to


Sixteen Nine Point of View

It’s an interesting move for the company, which clearly sees some serious scale to the opportunity. But it is one of those cases in which numerous custom display companies that are building charging stations that include displays could or will find themselves competing with the company that it now uses to supply outdoor-rated displays. That said, the two big Korean display companies are backing off LCD as core products because of lower cost competition from Chinese manufacturers and the shift from LCD to LED.


■ Fostering electric vehicle charging solution business as future food… Reinforcement of optimized business portfolio in the electric vehicle era

With the acquisition of Apple Mango as a starting point, LG Electronics will enter the electric vehicle charging solution business and nurture it as a future food source. The strategy is to grow into an integrated solution provider encompassing software and hardware by securing charger development capabilities with this acquisition, in addition to the charging control technology that it has accumulated through its own R&D.

Through B2C and B2B businesses, LG Electronics has accumulated an understanding of customers and spaces in various fields from home to business space. In addition, manufacturing, quality control, A/S, and supply chain capabilities that are recognized in the global market are also expected to be of great help in fostering the electric vehicle charging solution business that requires high reliability.

In particular, not only the technology accumulated in the commercial display field such as

  • enclosure (waterproof and dustproof, etc. stability)
  • display (user-friendly UI/UX)
  • control system (real-time monitoring and content management), as well as energy storage system (ESS) and energy management solutions It plans to provide a differentiated charging solution by combining the power management and heat dissipation technology secured in the energy business such as BECON.

With this, LG Electronics will advance into the electric vehicle charging solution business in addition to the electric vehicle business such as

  • VS Business Headquarters (infotainment)
  • ZKW (lamp)
  • LG Magna e-Powertrain (electric vehicle powertrain) and build a business portfolio optimized for the future electric vehicle era. did it High synergy is also expected with the battery business within the group, which is expected to grow rapidly in the future.

The electric vehicle charging market is expected to grow rapidly due to the growing demand for eco-friendly vehicles. The global electric vehicle charging infrastructure market is expected to grow from $55 billion next year (about KRW 70 trillion) to $325 billion (about KRW 410 trillion) in 2030.

LG Electronics started the advanced development of electric vehicle charging solutions in the CTO sector in 2018. In 2020, GS Caltex supplied an integrated electric vehicle charging management solution to the energy plus hub, a futuristic gas station opened in Seocho-gu, Seoul. Along with preparation, we have accumulated relevant competencies.

LG Electronics started the advanced development of electric vehicle charging solutions in the CTO sector in 2018. In 2020, GS Caltex supplied an integrated electric vehicle charging management solution to Energy Plus Hub, a futuristic gas station opened in Seocho-gu, Seoul. After that, the BS (Business Solutions) business headquarters in charge of the B2B business prepared for commercialization and related competencies. have been accumulating

Ki-moon Baek, Executive Vice President of LG Electronics, said, “Based on our expertise and know-how in the B2B business in the fast-growing electric vehicle charging market, we will continue to provide customized integrated solutions that customers need.”

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Disability Inclusion In Workplace Interview

Craig Keefner disability inclusion

An Interview With Eric Pines

Listening to very loud music is going to result in being hard of hearing for the rest of my life.

Thank you so much for joining us in this interview series! Before we dive in, our readers would love to “get to know you” a bit better. Can you tell us a bit about your ‘backstory’ and how you ended up where you are?

30 years in self-service technology for customers and employees. I work with U.S. Access Board on disabled access and also PCI SSC on unattended access. I started as moderator for Big 7 newsgroup comp.infosystems.kiosks in 1995. I currently manage an association of kiosk technology providers.

You are a successful leader. Which three character traits do you think were most instrumental to your success? Can you please share a story or example for each?

  1. My English major from college days seemed pretty useless until Google and search came along. Then language, words and intent became all important.
  2. My hobby was audio processing and recording and that has served me well in the disabled space as the single most litigated deficiency for any disabled access is typically audio.
  3. I have also no qualms contacting and reaching people at all levels. Jeff Bezos of Amazon I led on tour of retail technology at show in late 90s. Conducting an interview of Eric Schmidt of Google during chance meeting in London hotel.

Can you share a story about one of your greatest work related struggles? Can you share what you did to overcome it?

Establishing the true accessibility characteristics for patient check-in terminals used in hospital. Too often vendors “cherry pick” what they consider important, and minimize their deficiencies.

What are some of the most interesting or exciting projects you are working on now?

EV-Charging stations and smart cities are the up and comers in the unattended space. The initiative by McDonalds for accessibility which is driving multiple industries towards accessibility.

Fantastic. Let’s now shift to our discussion about inclusion. Can you tell our readers a bit about your experience working with initiatives to promote Diversity and Inclusion? Can you share a story with us?

Inclusion and diversity for me means different languages, all types of disabilities, voice (accents), facial recognition/detection (different races have different characteristics).

This may be obvious to you, but it will be helpful to spell this out. Can you articulate to our readers a few reasons why it is so important for a business or organization to have an inclusive work culture?

Given the right opportunity and the right tools, employees can become a true asset and driver for the company bottomline. And companies (thanks to accountants) must also consider financial considerations.

The Americans With Disabilities Act (ADA) requires businesses to make reasonable accommodations for people with disabilities. For the benefit of our readers, can you help explain what this looks like in practice? What exactly are reasonable accommodations? Can you please share a few examples?

Go to the airport and thanks to ACA, 25% of all facilities will be geared specifically for disabled access, no matter what type of interactive component. Canada has the ACA for Canada which mandates an accessibility plan by all federal entities no later than December 2022.

Aside from what is legally required, what are some best practices that can make a business place feel more welcoming and inclusive of people with disabilities? If you can, please share a few examples.

Ramps, door openers and audio are easy additions. Charging your wheelchair might be another. In retail different menus for different sight impairments is an easy one. Many restaurants offer this. In Japan, you can assess in advance the accessibility factor for retail stores PRIOR to deciding where and when to go. [See what PHX does!]

Being more understanding when it comes to disabilities would be good. When I wore bluetooth hearing aids to assist with conducting phone conversations, I was ridiculed for wearing the electronic locket around my neck.

Can you share a few examples of ideas that were implemented at your workplace to help promote disability inclusion? Can you share with us how the work culture was impacted as a result?

I work at home in my basement so doesn’t really apply to me personally. Years back it was it was being able to support different languages, ramps and eventually automatic door openers. Desks and cubicles were designed for “standard” person. It has improved since then but not all that much. I think the pandemic elevated disabled workers at home as they already equipped their environment, unlike work. [Ebcore has some very cool assistive technology]

This is our signature question that we ask in many of our interviews. What are your “5 Things I Wish Someone Told Me When I First Started My Career”?

  1. Accessibility is a key long-term characteristic.
  2. Note not only the positive iterations but the negative iterations.
  3. I am NOT the 100% case study. Perhaps 80% since I was healthy white person.
  4. How can my business make more money serving more?
  5. At some point I would experience hearing disability and also vision astigmatism with poorly designed computer screens with super fine resolutions.
  6. Listening to very loud music is going to result in being hard of hearing for the rest of my life.

Can you please give us your favorite “Life Lesson Quote”? Can you share a story about how that was relevant in your own life?

Life is too short to dance with ugly women (mantra on baseball cap). “Ugly Women” being figurative of course. [e.g. people who refuse to think of others first]

You are a person of enormous influence. If you could inspire a movement that would bring the most amount of good to the most amount of people, what would that be? You never know what your idea can trigger. 🙂

My wish is that people wholly participate in government and we achieve 95% voting percentage. [And I wish my town did not exclude or disable bikes as a day to day safe mode of transport..we live in an automobile-first culture.]

How can our readers further follow your work online?

//kioskindustry.org for latest news. See //industrygroup.org for complete portfolio.

This was very inspiring. Thank you so much for the time you spent with this. We wish you continued success and good health!


As we all know, over the past several years there has been a great deal of discussion about inclusion and diversity in the workplace. One aspect of inclusion that is not discussed enough, is how businesses can be inclusive of people with disabilities. We know that the Americans With Disabilities Act (ADA) requires businesses to make reasonable accommodations for people with disabilities. What exactly does this look like in practice? What exactly are reasonable accommodations? Aside from what is legally required, what are some best practices that can make a business place feel more welcoming and inclusive of people with disabilities? To address these questions, we are talking to successful business leaders who can share stories and insights from their experience about the “How Businesses Make Accommodations For Customers and Employees Who Are Disabled “.

As a part of this series, we had the pleasure of interviewing Craig Allen Keefner.

Craig Keefner is the manager of the kiosk association — Independent solutions provider. RFP acquisition with access to 1,000s of RFPs in multiple verticals as well as Contracts, solutions, relationships. Experience — in 2020 last employed by Olea Kiosks focusing on transactional systems for self-service (QSR, Fast Casual, Healthcare, Telemedicine, bill payment and more) before the pandemic cut that short. Created Ready for RFP and MRS solution’s for Intel IoT Alliance. 4 Years in Healthcare EHRs on Patient Check-In, Digital Signage and more.. 10+ Years with Kiosk Information Systems. Experience as web programmer (NW Airlines), Bridal Kiosks (Target Club Wedd and the original Gift Certificate Company). Irwin Jacobs B2C online auction of distressed goods. 11 with Kiosk Information Systems. Major projects include: Verizon Bill Pay, Army Gaming Centers, Target Store Bridal Registry, Correctional visitation, AT&T bill pay and many more.

KYC Kiosk News — Know Your Customer Brief aka Digital KYC

digital KYC kiosk

KYC Kiosk News

What is electronic KYC? eKYC is the expression used to describe the digitalization and electronic and online conception of KYC processes. eKYC (Electronic Know Your Customer) is the remote, paperless process that minimizes the costs and traditional bureaucracy necessary in KYC processes. Our newest gold-level sponsor IDmission is an expert at KYC solutions.

See blog on IDmission on evolution of KYC — for free copy contact [email protected] – IDmission, a global leader in biometric and AI technology, reduces risk associated with false identities. We are the sole provider of a proprietary, end-to-end biometric solution for identity theft, through a comprehensive KYC platform and automatic ID document analysis across 200 countries and four categories of biometrics: face, fingerprint, iris, and voice.

Convenience vs. Security: The Perennial Tug-of-War in KYC

We have come a long way in the evolution of KYC. For the longest time, traditional rules-based KYC and AML efforts were slow, manual, and mired in bureaucracy. Even now, many financial institutions find themselves trapped in a dilemma: the perennial tug-of-war between user convenience and security. Business and security leaders in the digital identity space continue to look for some kind of middle ground while hoping the trade offs are worth it.

However, advances in Artificial Intelligence (AI) and biometrics technology present a way out of this dilemma. Identity proofing, which is one of the key pillars of KYC, has reached the next level where convenience and security are complementary. To understand how this is possible, we must first look at the three factors of authentication and the varying levels of security of each factor. When it comes to access control, the three authentication factors are:

  1. Possession – something only the user has; authentication by a credit card or smartphone
  2. Knowledge – something only the user knows; authentication by a password or PIN
  3. Biometrics – something only the user is; authentication by facial recognition or a unique physical characteristic like a fingerprint

Authentication by either possession or knowledge alone is risky because both can be stolen and misused by a bad actor. To address this security risk, organizations turn to multi-factor authentication, a practice that requires users to identify themselves by more than a username and password – in other words, by more than just knowledge-based authentication. One misconception is that multi-factor authentication involves multiple steps of authentication, such as asking for a username, for a password, and security questions. This, in fact, is not multi-factor authentication, because all the steps are still just testing the person’s knowledge. Multi-factor authentication requires testing at least two different factors, not multiple questions/tests for one factor. A good example of two-factor authentication is money withdrawal from an ATM, where only the correct combination of a bank card (something the user possesses) and a PIN (something the user knows) allows the transaction to be carried out.

Biometrics is the most secure factor of authentication, because faces and fingerprints are extremely difficult to steal or recreate. Up until recently, the challenge had been in waiting for technology to catch up to make biometric authentication more accurate and frictionless. Now, thanks to advancements in reliable AI and biometric technology, biometric authentication is widely considered not only the most secure, but also – when done right – the most convenient form of authentication.

Passive Liveness & Biometric Deduplication: How AI and Biometrics have made it possible for security and UX to be complementary in identity proofing

Technological developments in AI and biometrics have revolutionized the fight against fraud and identity theft. We explore this in two main scenarios that bad actors can perpetrate fraud.

Scenario 1: Fraudster steals a wallet

One of the most common cases of identity theft occurs when a fraudster steals an ID document. Let us call this the scenario of a stolen wallet.

The fraudster takes the ID, goes onto Facebook and searches the name of the ID’s owner, and downloads a photo of the person. Then, the fraudster tries to open a fake account or access the ID owner’s bank account online. When the fraudster reaches the identity proofing process, they show the stolen ID document to pass the document authentication step, and then they present the Facebook photo for the selfie-to-document match authentication step.

However, the fraudster’s attempts would be thwarted. The advances in AI and biometric technologies have taken the security of liveness detection to the next level. The software can automatically detect and reject presentation attacks including photos from phone or laptop screens, print-outs and photographs (color or black & white), masks, face busts, statues, and deep fakes.

Not only has AI and biometric technologies elevated the security of liveness detection, but it has also made the process easier for users with passive liveness detection. The earlier generation of facial liveness detection technology, referred to as “active” liveness detection, relied on the user’s movements in response to prompts such as nodding, blinking, smiling, or turning their head left or right (which would sometimes create confusion for the user and lead to abandonment). In contrast, passive liveness detection is much more convenient.

​​Many vendors claim to have passive liveness, yet the end user still has to zoom the phone in and out to prove liveness. IDmission’s passive liveness detection is totally frictionless with a snap-and-go technology. Unlike other vendors, we do not have to send the image up to a server to determine liveness. We do it in a split second right from the user’s phone.

Now, let us say that our fraudster is determined to find a workaround to the liveness detection. They decide to present their own face for the liveness detection stage in the identity proofing step and alter the ID document to include the fraudster’s photo. This brings us to scenario 2.

Scenario 2: Fraudster steals many wallets

In scenario 2, our fraudster has stolen multiple ID documents or otherwise gets access to photos of multiple people’s IDs. The fraudster puts these photos into Photoshop one by one and edits their own selfie onto the ID photos. Then, they print out the edited document images, and proceed to open fake accounts or access the owners’ accounts with the tampered IDs. However, the fraudster would run into two key obstacles.

Firstly, AI-powered technological advancements have enhanced the security of document capture capabilities. The best-in-class identity proofing software does not allow capture of ID images from screens and printouts (in color or black & white).

Secondly, biometric deduplication prevents the fraudster from opening more than one account with their biometrics. Biometric deduplication is the procedure used to create and manage a unique set of biometrics of a person within a system. Biometric deduplication plays a vital security role in the enrollment process by comparing the biometric information of the enrolling individual against the biometric data of all previously enrolled individuals. This prevents identity duplication, which – in more benign cases – could be an unintentional mistake where a person’s data was entered multiple times within the system. In more malign cases, the technology quickly catches a fraudster who is using the same face multiple times to create or access different accounts.

In Gartner’s Market Guide for Identity Proofing and Affirmation (2022), analyst Akif Khan stresses the importance of balancing “the often competing demands of trust, compliance and UX” which often requires “a layered approach of multiple capabilities”. IDmission has been included in Gartner’s list of representative vendors for the fifth year in a row, as an identity proofing solution provider that manages risk across the user journey while optimizing UX.

Over the upcoming weeks, as part of our Understanding KYC Series, we will be taking a closer look at each of the key technology components that make up a best-in-class identity proofing solution that strikes a balance between security, compliance, and user experience.

Examples

Automated Bar for Sports Fans w/ Facial Recognition & Age Verification

Automated Bar Service

Automated Bar Service News IDmission brings verification, convenience, and security to TendedBar automated cocktail service Jacksonville, FL – Whether it’s an NFL Game, an Elton John, Metallica, or Bruno Mars concert, or the final round of a PGA TOUR event, the last thing fans want to do is miss the action while waiting in line to get a drink.  TendedBar,… Read More »

About IDmission

IDmission, a global leader in biometric and AI technology, reduces risk associated with false identities. We are the sole provider of a proprietary, end-to-end biometric solution for identity theft, through a comprehensive KYC platform and automatic ID document analysis across 200 countries and four categories of biometrics: face, fingerprint, iris, and voice. For more information, contact [email protected]

,,

idmission identity fraud

idmission identity fraud

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Digital Wayfinding Kiosks at Phoenix Sky Harbor

digital wayfinding phoenix

Digital Wayfinding Case Study 22Miles Sky Harbor Phoenix

View — Phoenix Sky Harbor uses digital wayfinding in the airport and has for many years.  It is a good example of displays and software being upgraded along the way, as well as servicing the expansion cycle of the airport. We used to work at Sky Harbor with what we Arizonans called snowbirds. It has changed 100 fold since those days.

Case Study DetailsPhoenix Sky Harbor International Airport sees more than 120,000 arriving and departing passengers daily. As Arizona’s largest economic engine, PHX needed a comprehensive solution to offer world-class service to every customer, every day. More than 5 years ago, 22Miles enhanced their existing signage with 17 double-sided interactive wayfinding kiosks powered with Intel NUCs through i5 power.

After 5 years of deployment at T4, then T3, PHX has chosen 22Miles once again for their ongoing airport expansion. We are excited to help expand the interactive wayfinding and flight informational experience at terminal 4 with 60 more location points, and proud to be trusted with PHX’s future expansions!

Learn more about how 22Miles can help you achieve continued success. Book a demo today! Learn More

About Phoenix Sky Harbor Airport

Terminal 3 continues to serve passengers with state-of-the-art facilities and services. A remodeling project completed in 1997 renovated the second level lobby and concession area and added 11 new shops. In 2020, a $590 million modernization project was completed that included the opening of a new security checkpoint and ticket counters in 2016; a South Concourse in 2019; and the reopening of a renovated North Concourse in 2020.

Terminal 4, with 44 gates and 3.9 million square-feet of space, handled 15.4 million passengers or 70 percent of Sky Harbor’s total traffic in 1991. In 1998, a sixth concourse was added and the international concourse was expanded to include more gates.

About 22Miles

22Miles provides comprehensive technology solutions for digital connectivity, visual communications, media management, and adaptive multi-point interactive experiences. Powered by an immersive, easy-to-use content management software, the process of creating, managing, and enhancing a facility’s designed content has never been as simple.

 

More Digital Wayfinding Posts

For more information you can always email [email protected]

Redbox Kiosk News – Selling including its DVD Kiosks

redbox kiosk & coinstar kiosk

Redbox Kiosk News

Redbox, the last bastion of DVD rentals through its ubiquitous storefront kiosks, is selling to Chicken Soup for the Soul Entertainment for about $375 million in stock and debt. From Quad City Times May 2022

From Barrons: For Redbox, this deal is a financial lifeline. In the company’s 2021 10-K filing, the company warned that “the risks and uncertainties related to the ongoing adverse effects of the Covid-19 pandemic on the company’s operating results, together with the company’s recurring operating losses, accumulated deficit and negative working capital, raise substantial doubt about our ability to continue as a going concern.”

In Brief

  • Dispensing DVDs at Walgreens/etc will continue
  • $50 in Chicken Soup stock + assumption of $321 million in Redbox debt
  • Revenues fell last year, by 50%, for Redbox ($288 million)
  • Redbox laid off more than 10% of workforce
  • Next “shiny thing” for investors is how to gain share in streaming market (netflix, amazon prime, eg)
  • Redbox has 7 million kiosk interactions a month
  • Redbox shares are trading for about six times the transaction price. Consider Twitter shares trading over $300 while awaiting completion of a deal priced at $54.20. On Friday morning, Redbox was up 10% to $2.95 a share. That’s for a stock that will be converted within three months into the equivalent Chicken Soup stock currently worth around 45 cents. Someone is not doing the math.

Barrons goes on in lengthy article about the specifics of the deal and why it is “so weird”.

The history of Redbox makes this situation even weirder. In 2016, former Redbox parent Outerwall was taken private by Apollo Global Management APO +0.57%  ( APO ) for $1.6 billion. In addition to Redbox, Outerwall owned Coinstar kiosks (for cashing in loose change) and the ecoATM electronics-recycling kiosks. Apollo still owns Coinstar, and holds a majority stake in ecoATM. Outerwall, which originally used Coinstar as its corporate name, completed the purchase of Redbox in 2009. 

 

More posts on Redbox and Coinstar

 

 

Payment Kiosks ISVPay and UCP Provide Omnichannel

ISVPay UCP Payment Kiosk

ISVPay and Unattended Card Payments (UCP) deliver omnichannel payments for self-service kiosk businesses

Background Overview

ISVPay UCP payment kiosk

ISVPay UCP payment kiosk Partnership

The general synopsis of this partnership is that ISVPay provides FirstData and TSYS backed merchant accounts, they are a billing channel for solutions we recommend often during our consultations and they are very talented at aggregating small ticket transactions to save kiosk operators a ton on interchange fees (editor note: there are small and large use cases where this has been shown). For kiosk operators who are the merchant of record for their kiosks, they can create new terminals under their account on their own through ISVPay’s portal, which is what I mean when I say ISVPay greases the wheels for kiosk solution providers to get kiosks deployed quickly. Operators can basically self-launch payment on their kiosks. They don’t have to wait for a bunch of paperwork to be processed to go live at a new site.

Press Release

ALPHARETTA,GA (PRWEB) JUNE 24, 2022

Alpharetta, GA – ISVPay, a leading payment platform for ISVs has partnered with UCP, a Las Vegas Based hardware distributor and value-added reseller, to provide a full-service unattended payment solution. Consumers are paying with credit cards and mobile wallets at parking meters, vending machines, car washes, and laundromats. As consumers become more comfortable with new technology, they expect payment options that align with their individual purchasing preferences.

Self-service technologies with unattended payments have become increasingly popular, largely because of the ease of convenience to the consumer’s purchasing experience. Most kiosk manufactures, ISVs and VARs are required to manage multiple vendors in order to provide a complete solution. Through this partnership, ISVPay will deliver a full-service unattended payment solution.

Businesses who deploy self-service payment option will have a single provider through ISVPay for reporting, service, support, and billing.

“We are excited about this partnership and the significant momentum that this will bring to the self-service industry. Unattended Card Payments specialized approach to hardware and product solutioning coupled with ISVPay’s self-service platform will deliver a reliable self-service option to the unattended industry”. – Sarah Adams, SVP of Partner Development at ISVPay.

Unattended Card Payments specialized approach to hardware and product solutioning coupled with ISVPay’s self-service platform will deliver a reliable self-service option to the unattended industry, says, Sarah Adams, SVP of Partner Development at ISVPay.

“After hearing about ISVPay’s flexible platform and learning they are aligned with payment solution providers we often recommend, collaborating with ISVPay made a lot of sense. The self-service portal to their platform really greases the wheels for kiosk solution providers to get machines deployed fast, but also gives operators a whole new way to look at the performance of their kiosk estate.” – Rob Chilcoat, North American President at UCP.

About UCP
Specializing in unattended hardware, UCP is a value-added distributor and P2PE Validated Key Injection Facility for top tier terminal manufacturers like Ingenico, Verifone, ID Tech, PAX and others. Our customers are kiosk manufacturers, transportation solution providers, parking solution providers, automated retail solution providers, quick service restaurant solution providers, automated toll booth solution providers, along with many more innovators in the self-service kiosk space. We take a consultative approach with our customers – the EMV payment space is a complicated landscape which can be hard to navigate. We help you connect the dots between your kiosk software and payment processing.

Most kiosk manufactures, ISVs and VARs are required to manage multiple vendors in order to provide a complete solution. Through this partnership, ISVPay will deliver a full-service unattended payment solution. Businesses who deploy self-service payment option will have a single provider through ISVPay for reporting, service, support, and billing.

Contacts:
Marketing: Alex Pineda, Sales and Marketing Associate, [email protected]
Partnership: David Chilcoat, Business Development Manager, [email protected]

About ISVPay
ISVPay specializes in Unattended payments and offers the benefit of convenient, contactless transactions in verticals where unattended payments are making an impact. We focus on making our clients successful by uniting the best expertise and payment infrastructure available in the industry, combined with a unique rewards model not comparable to anything else. We take the complexity out of payments and allow software companies to do what they do best…develop software.

Contacts:
Marketing, Mirna Dzindo, Director of Marketing [email protected]
Partnership: Sarah Adams, SVP of Partner Development [email protected]

More Posts

For more information you can always email [email protected]

Panera Kiosk News – Panera Bread Brief on Company

The change began last year, and is currently being rolled out across all its 1,800 U.S. restaurants—and boosts sales and traffic so much that Panera has to invest 35 more hours a week in labor for each upgraded cafe..

Source: www.fastcompany.com

 The core of Panera 2.0 happens in one of two places: either on the Panera app on a customer’s own mobile device, or at a kiosk of tablets in the restaurant. On the app, to-go users can place a mobile order up to five days in advance and pick up food from a separate shelf in the restaurant, thereby skipping the line. Or dine-in users can order on their phone from their table (or at the kiosk), and food will be delivered to them.

Self-Storage Kiosk Sales Jump 53 Percent in 2014

The number of self-storage operators who are relying on some form of automated technology in their business appears to be increasing. OpenTech Alliance Inc., a Phoenix-based provider of self-storage kiosks, call-center services and other technology, has reported the number of kiosks sold last year increased 53 percent over 2013 figures. Company revenue from INSOMNIAC kiosk sales and related services topped $4 million last year, company officials said in a press release.

Source: www.insideselfstorage.com

Storage facilities around the country are increasingly using onsite kiosks because consumers are embracing them with no hesitation. Today’s high-tech society has been trained to help themselves through the use of all the technology they come into contact with every day.”

Best Buy launches its first wedding registry

Move over china and pretty linens. Best Buy Co., the nation’s largest consumer electronics chain, has launched its first wedding registry, catering to couples interested in the latest gadgets, from flat-panel TVs to Apple iPads.

Source: www.miamiherald.com

The retailer will also have kiosks in its 1,000-plus large-format U.S. stores by early April, where customers can check out the registries that will give them access to all the items online and in stores and allow them to print out lists. They won’t be able to use the kiosks to order.

Panera Kiosk – 5 Elements Panera 2.0 Explained

In Panera Bread (NASDAQ:PNRA) Q4 2014 Earnings Call February 12, 2015 Ronald M. Shaich – Co-Founder, Executive Chairman and Chief Executive Officer details results.

Source: seekingalpha.com

One number that struck me is that 8% of all Panera sales are now conducted thru digital channel. Their Rapid Pickup has been big factor.  Began with 3 in Boston, 17 in Charlotte, 52 units in Dallas & Jacksonville. Finally “Iteration 4” goes in 32 cafes in LA, Seattle and San Francisco.

Stockwise PNRA fell almost 10% today due to disappointed guidance.  Also from “An uneven tone from management on the firm’s earnings call is partially behind today’s sell-off, say analysts.”

Okay, I’ll now take a drink of water (often repeated)…

Okay, let’s cover the individual elements that are part of the 2.0 experience. Those individual elements include: first, Web, mobile, kiosk and e-commerce ordering; second, new operational systems we call operational integrity. These operational systems are rooted in total quality management and enable us to deal with higher volumes with much greater accuracy and significantly more speed.

Third, the third element. It’s the extra labor we added that we believe we need to execute with discipline and accuracy against the higher levels of demand we can generate when the digital floodgates are open wide. This includes the initial startup labor to train both our associates and our customers to live in a digital world. It also includes the production capacity required to handle customization and the intense rushes that occur with digital ordering at peak hours. Lastly, extra labor is for a new expediter position, which, in our mind, is the quarterback of the entire production process, standing on the customer side of the counter, assuring order accuracy and dealing with customer concerns.

Fourth element. In 2.0 cafes, we’ve utilized Delivery to the Table as our service format. Delivery to the Table is presently and approximately 13% of our cafes today and was added to the Panera 2.0 program as a mechanism to evolve the Panera concept consistent with what we see competitors executing. While Delivery to the Table is not a competitive ante in every market, it’s clear that Delivery to the Table is the future in our segment of the industry.

The fifth element is what we call the wall. In early Panera 2.0 conversions, we added a wall, which closed off the back of the house. The wall was initially put in to support our equipment needs, but we have since come to believe we can live without it in most cafes. When we kick off any innovation project at Panera, we like to think we are stubborn in vision but flexible in execution. In the case of Panera 2.0, the vision is an improved guest experience. In support of that vision, we have been mixing and matching the elements I just ran through as we tried different iterations of Panera 2.0 over the last 12 months. Common across all iterations is the addition of digital ordering through the Web, mobile and the kiosk and the new operational procedures we call operational integrity. Different iterations have been allowed different levels of labor, and different iterations have had the wall applied differently in different cafes. As well, different existing service configurations required different approaches to the labor investment necessary to execute Delivery to the Table.

 

Photo Tour – Sears 2015 Interactive In-Store Displays

Kiosk CTS Tablet

Sears 2015 Interactive In-Store Displays

Last week I took a walking tour of the local Sears.  My tour was thru appliances and the main crux was to look at all the tablet information stations mounted on the appliances. The tablets are 7 inch Android designed and manufactured by CTS (Connected Technology Solutions).  Sears has installed around 10,000 of these units. This weekend I’ll stop by the merchandise pickup.

[pwaplusphp album=2015Sears]

More Information Links

Kiosk Group Revolution iPad Tablet Enclosure

You Said You Want a Revolution

Once again, Kiosk Group, Inc. shakes up the kiosk industry with the introduction of their new Revolution 16, a kiosk enclosure specially iPad Tablet kiosk enclosure designed for iPads and tablets, and ready to integrate a full line of peripheral devices.

5 February 2015 / Frederick, MD

Today, Kiosk Group, Inc. is debuting the next phase of self-service kiosks with its Revolution 16 enclosure. The “Rev 16” has been designed to offer short lead times, low-cost implementation and a large area for branding.

The Rev 16 will hold any 10” or 12”-class tablet as well as standard touchscreens up to 17”. It will also accept most kiosk accessories, including thermal printers, card readers and barcode scanners.

We Tell You That It’s Evolution

Kiosk Group started the iPad kiosk industry in 2010 with its Victory line of free-standing, countertop and wall iPad kiosks, and is now known for its talents in incorporating standard kiosk components into specialized enclosures for iPads, Android and Windows tablets.

“We’ve seen so much demand from customers needing to integrate multiple peripherals into a tablet kiosk that it became clear we needed to evolve our product lineup. We needed a super-flexible enclosure. The Rev 16 is the first product in our Revolution line to be announced,” said Kiosk Group’s president, Mike James.

We Say We’ve Got A Real Solution

The Revolution enclosure has been in design and prototyping for two years – and it’s been time well spent. The body is made of lightweight aluminum for low-cost shipping, but has a laser-cut steel base for extra stability.

The kiosk’s front panel is laminated with a full-color, custom graphic showing your branding, call-to-action and/or instructions. The printed area is 16” by 43”.  There are two locked access panels. The front panel gives you access to the tablet or touch screen, plus any devices that are installed on the front surface. The rear access panel is located at the bottom of the kiosk and allows access to the PC or Mac (if used), battery back-up, thermal paper rolls, etc., depending on your requirements.

In addition, the Rev 16 enclosure system includes a surge protector, full hardware integration and all packaging. The enclosure is absolutely ADA compliant.

Mike James continues: “Our goal is to ship a fully customized Rev 16 kiosk to our customer within 48 hours of receiving the order and artwork. This will definitely be a revolution in the way custom kiosks are delivered.”

Would You Love To See The Plan?

Check out the Rev 16 kiosk at //www.ipadkiosks.com/revolution. For a limited time, Kiosk Group is offering the enclosure for just $999, which includes free custom branding. For more information, please contact Gail Eddy at 301-859-4150 or [email protected]

Don’t you know it’s going to be alright?

Windows and Android Kiosk with Remote Monitoring

Android Kiosk Lockdown Software

Android Kiosk Lockdown Software

KioWare Analytical Design Solutions Inc. (ADSI), the parent company of KioWare, has been in business since 1991 providing client/server database and web development consulting services. The maturin…

Source: kioskindustry.org

Kioware feature article on kiosk industry.  Along with full Windows versions, Kioware has 3rd gen Android clients with remote monitoring and alerts. Feature support such as ChromeCast.

A good business call for the Red Kiosk Company

Remember when to make a phone call to a client while on the move, you would have to use one of the 73,000 red telephone boxes throughout the country?

Source: www.propertyweek.com

Better keep an eye on those  Tardis phone kiosks in UK.

Some of them have been brought back into service. Red Kiosk Company, is repurposing and transforming them into cafés , solar chargers and even shoe shine stands.

Intermedia Touch Digital Interactive Kiosk for Black History

(BLACK PR WIRE) == Intermedia Touch is working with Baptist Health South Florida and has developed a state-of-the-art, digital interactive kiosk in recognition of Black History Month. The kiosk provides health facts and other historical facts and information on the African-American culture and diaspora.

Source: www.blackprwire.com

The dynamic 55” multi-touch educational kiosk includes key facts and information on health care services, local and national news of importance to all communities, and much more. Employees and guests visiting the facilities will have the opportunity to experience the kiosk while on the Baptist Health South Florida campus and will have an engaging experience on the historical significance of the African-American communities, with health facts, great ways to make a difference, and a “Did You Know” information section to gain insight on African-American heritage.

PieceMaker Unveils Toy 3D Printing Kiosks

The toy industry may be about to see a major shift, as 3D printing begins inching its way into the manufacturing process. With a promise of customization, and t

Source: 3dprint.com

This week at Toy Fair 2015 in New York City, PieceMaker has unveiled their latest 3D toy printing kiosk with several major upgrades and changes.


The first upgrade is quite significant. The new 3D Printing Stations are now completely unified, meaning that the printers (there will be 2 automated printers within each kiosk) are integrated within the kiosk itself. In the prior version, customers would need to pick their toy up at a separate location within the store. By unifying the system, a more fulfilling experience can be enjoyed by users as they design and then watch as their object is printed out in the same location.

Materna Self Bag Drop with brand new Kiosk Payment

Gatwick Airport is the first airport worldwide to introduce kiosk payment for self bag drop systems so as to simplify baggage check-in for its customers. Materna recently has been awarded the contract for this and will install 50 systems at Gatwick Airport starting in April 2015.

Materna’s self bag drop system comes with an intuitive graphical user interface so that passengers can drop off their luggage very quickly and easily. Its solution is based on the IATA CUSS standard and also supports the new CUWS definition (Common Use Web Services). Visitors at PTE will be able to test this service for themselves.

Source: www.traveldailynews.com

WalMart customer service feedback kiosk

There are numerous ways retail giant Wal-Mart assesses customer service feedback from its 5,000 U.S. stores. But there is evidence that a kiosk positioned directly in the front of the store could be a new way Wal-Mart solicits direct customer service feedback from its 140 million weekly shoppers.

Source: www.thecitywire.com

Seeking Alpha analyst Brian Gilmartin writes that one of the bigger issues over the last two years has been traffic erosion. The last time Wal-Mart U.S. posted positive quarterly traffic was in the fourth quarter of 2012. Following are traffic stats from Wal-Mart U.S. stores

WALMART STORE TRAFFIC
Oct. 2014: down 0.7%
July 2014: down 1.1%
April 2014: down 1.4%
Jan. 2014: down 1.7%
Oct. 2013: down 0.4%
July 2013: down 0.5%
April 2013: down 1.8%
Jan. 2013: down 0.1%


All eyes will be on Wal-Mart’s customer traffic report later this week (Feb. 19) as the retailer reports its fiscal fourth quarter results for 2015. Gilmartin said Wal-Mart is having to use price to offset low traffic, which is challenging the retailer’s “Every Day Low Price” mantra

Automated-X Announces QUICKflick Awarded Contract

Automated-X, Inc. today announced QUICKflickUSA, Inc. , its entertainment rental kiosk subsidiary, now has kiosks installed and operational in Ohio

Source: www.heraldonline.com

All 13 Remke locations feature a QUICKflick entertainment kiosk, with one location featuring two kiosks. Details of the contract have not been released.

“For the first three months of operations, we are very pleased with the performance of our kiosks at all Remke locations. QUICKflick offers advanced features, the latest in kiosk technology, and, as an independent, the ability to offer earlier availability of the newest releases. These features offer significant competitive advantages and tremendous value to our customers,” commented Tim Regnier, President and COO.

Freestanding QUICKflick interactive entertainment kiosks allow customers to quickly rent films while doing their regular shopping, providing immediate access to entertainment

Disney gets personal with MyMagic+ reservations

Disney gets personal with MyMagic+ ORLANDO — Turnstiles, who needs ’em? In fact, at the Magic Kingdom’s entrance, they no longer exist. And soon, you won’t even need a paper ticket to enter the Happiest Place

Source: www.usatoday.com

From Earnings Call Feb 3– 

 Is there any – on MyMagic+, is there if anyway you can give us some color or quantify the impact on guest spending and guest flow, that’s something you mentioned that it would improve efficiency? How should we think about the benefits of MyMagic+? And the second question is in this ramp-up to Shanghai, can you give us some more color or detail on the financial impact in fiscal ‘15 as you spend into the opening of ‘16?

Bob Iger – Chairman and Chief Executive Officer

Well, on MyMagic+, Jessica, I will take this one. First of all, about 10 million guests have already worn the bands. And so what we are hearing from them is overwhelmingly positive, basically a percentage that rated as excellent is significant. So, what that basically tells us and what we actually have seen is that it is serving the purpose that we set out to serve, which is to essentially make the experience more seamless, basically make it easier to give people an opportunity to enjoy what they do when they visit Orlando or Walt Disney World even more than they used to it and make them enjoy more of it, meaning experience more.

Just to give you for instance there were days during the holiday season where we were entertaining 250,000 guests at a time on property. And when you just consider how many guests you have to flow through the gates when the park opens in the morning, the fact that you have a band that enables you to basically walk right in, touch the band to a kiosk and keep going, instead of handing a ticket to a cast member making sure the ticket is right and then going in. That’s obviously creating a huge improvement meaning much quicker entrance into the park. And what this all adds up to is our ability to manage more people at a time without in any way diminishing guest experience. We did see in the quarter a positive impact to the bottom line from MyMagic+ just the beginnings of it. We will continue to see more of that, but we do not have data that we can share with you right now about specific guest spending.

Cox digital home health with Cleveland Clinic

Broadband and cable TV provider Cox Communications Inc [COXC.UL] and the Cleveland Clinic medical center will announce on Thursday a new venture to develop in-home healthcare services, stepping into a market that is poised to grow as medical care goes digital. The Cleveland Clinic, a world-renowned academic medical center based in Ohio, will offer expertise to help create new services for patients. Cox also made an investment in HealthSpot, a company that provides walk-in kiosks where patients c

Source: news.yahoo.com

The idea is similar to the introduction of automatic teller machines, which showed customers they did not have to go into a bank for their transactions, Saksena said. Consumers later started doing their banking from home, as he hopes they will with healthcare.

“We believe that (HealthSpot) technology is a good stepping stone and a good bridge to eventual migration into the home,” he said.

Many Wichita restaurants automating customer service

Many chain restaurants have begun offering computerized kiosks and push-button ordering systems.

Source: www.kansas.com

In Wichita, Chili’s, Applebee’s and Abuelos are using table-side tablets and kiosks as a supplement to the wait staff. The tablets allow patrons to make requests and pay their bill at the table. They can even use them, for an extra charge, to play games while they wait for their food. Red Robin will be getting the kiosks soon, and T.G.I. Fridays is testing them, too.

Local Panera restaurants have introduced an online ordering system that allows people to place and pay for their orders using an app then pick their food up at a shelf near the front of the store.

Outdoor kiosk : one-stop for Huron County visitors

Kiosks will provide information about businesses, services and attractions.

Source: www.norwalkreflector.com

James said the goal was to place kiosks where visitors are most likely to stop. Chamber and bureau officials plan to add a couple more kiosks each year at different locations, also funded through bed taxes. Those taxes are part of a hotel guest’s bill.

James estimated the four kiosks cost $30,000 to $35,000, including the kiosks themselves and the necessary software.

The first priority is placing information about Huron County services, business and attractions into the kiosk before getting attractions in the surrounding area. James said getting details about Cedar Point, for example, could lead to Huron County visitors staying longer.

People will be able to operate the touch-screen kiosks as follows. They touch the screen to start and a directory pops up, which contains categories such as accommodations, attractions, automotive, banks, churches, fast food/take-out and services.

As users select a specific location, a map on the screen shows them where the place is located in relation to the kiosk’s address.