Automation Self-Service – The Robots Are Coming

By | March 23, 2019
AI Kiosks Sel-Service

Artificial Intelligence Boom in Colorado

Great podcast by CPR and Colorado Matters on latest technology iterations.  There is also interview with local futurist who speaks to Gig economy.

Full article is located here

We recommend listening to the podcast for the full details.

Excerpts:

  • Artificial Intelligence – Holly, made by Valyant A.I., is a disembodied voice that takes drive-through orders at a Good Times in South Denver.

    The Colorado fast food chain started experimenting with conversational A.I. to lighten the load of some of its employees who often juggle multiple tasks at the same time. Rob Carpenter, founder of Valyant A.I., said the hospitality industry needs robots right now to make up for the lack of applicants.

    “In the United States, because it’s such a tight labor market, there’s somewhere in the neighborhood of 800,000 unfilled positions,” Carpenter said.

  • Robots – What could the benefit of that be? Ian Bernstein, the company’s founder, said there’s a lot of opportunity for robots to help with simple tasks in our everyday lives. But there’s also the potential for them to help the elderly and disabled in big ways.

    “Our CEO has a personal mission to eliminate nursing homes,” Bernstein said. “He doesn’t want to see his mom go into a nursing home when she gets old, where robots could take care of her at home. I think the quality of life of older people could become much better with robots in the future.”

  • Future – Thomas Frey, a futurist and founder of the DaVinci Institute in Westminster, had an alternate answer to whether there will be less jobs in the future because of this shift.

    “Actually I think it creates the opportunity for more industries and more jobs,” Frey said. “I think we’re actually moving into an era of super-employment. I think we’re going to have more jobs than ever before in all history, it’s just that they won’t be full time jobs, they will be gigs.”

Author: Staff Writer

Craig Keefner -- With over 40 years in the industry and technology, Craig is widely considered to be an expert in the field. Major early career kiosk projects include Verizon Bill Pay kiosk and hundreds of others. Craig helped start kioskmarketplace and formed the KMA. Note the point of view here is not necessarily the stance of the Kiosk Association or kma.global