Europe Wrote Most of One Conversational AI, voice ordering, multilingual kiosks and the drive-thru lane sit almost entirely outside U.S. accessibility law. They do not sit outside European law. Here is what to specify. The Industry Group | Summer 2026 | kioskindustry.org This is the companion to our piece on the shelved Access Board kiosk rule, The ADA… Read More »
We are #2203 for NRF NY. See our portal page. We are in #2203 for NRF NY. Here is our portal page. January 11-13 at the Javits Center in New York City. Level 1 center aisle across from Business France. Looking for an exhibitor? We are also participating in the NRF Tech Tour and will be visited twice a… Read More »
NRA Restaurant Kiosks 2024 In 2024 You can find us in Booth 5536 in the North Building, Here is our portal page. NRA is our next show (May in Chicago). Visit our NRA page. We’ll be in the Tech Pavilion in booth 6475. If you are interested in a free pass, would like to meet or just reconnecting,… Read More »
Accessibility From The Start – Designed, Configured and Tested This is the first kiosk designed from the ground up for accessibility. TFA is known for its work with Southwest Airlines and their check-in units. This is the first AI-assist for conversational AI voice kiosk we have seen. Not surprised to see Soundhound in the mix. Starting at $2667. … Read More »
When was the last time somebody went thru a Wendy’s Drive Thru with AI and tried to order 10,000 empty paper cups? Last week…When was the last time you were on the phone with a helpdesk and found yourself talking to an AI? Did you start talking gibberish to auto-escalate to a real person? Airport boarding kiosk leaking… Read More »
Giada Edge AI Media Player — Giada (Shenzhen JIEHE Technology) designs embedded computing platforms that power kiosks, digital signage, and edge AI systems. Giada is not the kiosk. It is not the software. Giada is the pragmatic edge compute layer for high-volume, display-driven self-service deployments. Where Giada Fits Modern self-service systems follow a consistent architecture: User Interface — kiosk, display, HMI… Read More »
The New Intelligence Behind Self-Service: How AI Is Transforming Kiosks By Mike Jarmus, Founder & Market Research Strategist, Maverick Market Research, LLC I. The New Intelligence Behind Self-Service Kiosks have long delivered speed, consistency and convenience. Today, they’re evolving again infused with artificial intelligence that listens, learns and adapts. Voice recognition, computer vision and data-driven personalization are redefining… Read More »
Walmart Self-Checkout Strategy Overview (2025) By 2025, Walmart handles self-checkout differently. Instead of just installing extra machines, they mix smart tech into the process. Artificial intelligence helps run some checkouts now. Shoppers can scan items on their phones while moving through aisles. A few stores test systems where payment happens without scanning at all. In places with higher… Read More »
The Future of Kiosks by Olea Olea Kiosks® February 2025 The Future of Guest Experience at Self-Service Kiosks – Personalization, Predictive Menus, and Seamless Interactions Self-service kiosks are evolving—becoming intelligent, personalized, and seamlessly connected to digital ecosystems. From AI-powered recommendations in QSRs to predictive check-ins at transportation hubs, today’s kiosks are enhancing guest experiences like never before. Imagine… Read More »
National Restaurant Association Show 2025 and Kiosk Association Press release PR Newswire — APNews release WESTMINSTER, Colo., April 15, 2025 (SEND2PRESS NEWSWIRE) — Come see Kiosk Manufacturer Association (KMA) in booth 8030 (NRA site). Self-order kiosks and smart food vending will be highlighted, implementing interactive and static digital signage (software and hardware), and how to incorporate menu and… Read More »
Skechers and We Are Social Singapore Launched the Luna Kiosk Nice modern iteration of AI enabled kiosk. Personalized stylist recommends clothes and shoes based on what you are wearing and talks and listens. Here’s a summary of the article titled “Skechers and We Are Social Singapore“: Overview Skechers has partnered with We Are Social Singapore to launch an innovative marketing initiative that focuses… Read More »
Cover photo provided by the Consumer Technology Association. CES 2026 Preview Economic uncertainty hangs across much of the globe, but technology remains on the march. AI spending will continue to rise in 2026, with 68% of CEOs increasing investment, according to Teneo, the CEO advisory firm. Next week’s CES show in Las Vegas (Jan. 6-9) will preview much… Read More »
What It Means for Healthcare Kiosks Healthcare kiosks have spent the last decade optimizing the touchscreen experience—better UI design, faster workflows, and mobile-first patient journeys. But a demonstration circulating around HIMSS this year suggests the next interface layer may eliminate the screen interaction entirely. Researchers demonstrated a robot designed to teach artificial intelligence how to interpret human gestures.… Read More »
AI plays a key role in convenience services post-COVID rebound “Fresh Food, No Kitchen Required” was how Aramark Refreshments greeted visitors at Imagination Way, the entry point at the NAMA 2026 trade show in Los Angeles last week. That theme carried itself throughout the Los Angeles Convention Center as attendees discovered the myriad ways unattended retail technology enables… Read More »
Avatar Kiosk From BusinessNewsThisWeek Jun2021 Grafton, WI, June 17, 2021: ARS Connect, an A.I. technology company behind a first-of-its-kind customizable talking A.I. workforce platform, has partnered with Frank Mayer and Associates, Inc. to offer self-service kiosk solutions for courts, government facilities, and businesses. Municipal buildings and courthouses can utilize the innovative A.I. to answer frequent questions from visitors,… Read More »
Samsung, SoundHound and White Castle Revolutionize Voice AI Drive-Thrus From Samsung White Castle plans to roll out the cutting-edge, interactive menu boards to over 100 drive-thru lanes Samsung Electronics America, Inc., and SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence (AI), today announced that they will be working together with White Castle, America’s first… Read More »
Deloitte’s “How AI is Revolutionizing Restaurants” The AI and Restaurants Buzz Research Report by Deloitte isn’t just another “AI is coming” puff piece. Instead, it delivers a data-rich, boots-on-the-ground look at how AI is actually being used in restaurants today and where it’s headed next1. That’s the AI take. Selling it. And you, and me. If you are… Read More »
Next Generation of AI-Powered Drive-Thrus SoundHound AI and Acrelec announced a strategic partnership to bring advanced, voice-enabled drive-thru systems to restaurants worldwide. When we saw the nice Burger King drive-thru demo with Acrelec it was clear that they had gotten it right. There are competitors to Soundhound for sure (Sodaclick e.g.). Acrelec has some nice videos. Not surprisingly,… Read More »
Edge AI Recommendations Top Intel MiniPCs for AI Digital Signage (August 2025) Digital signage with AI capability demands miniPCs that offer high performance, excellent connectivity, support for multiple displays, robust reliability, and efficient cooling. Here are the best Intel-powered options currently available, focusing on models with strong AI support and suitability for commercial signage applications. For digital signage… Read More »
And The Winners Are LG’s new self-order kiosk offers easy access for all and smart chat features — What stands out about LG’s newest kiosk is how it puts access first. Instead of treating ease of use as something added later, the system uses voice-driven AI so people can speak their choices – browsing options, selecting items, finishing… Read More »
Kiosk Questions That Are Most Often Asked Worth examining the AI engines to see what questions they are most often asked, when it comes to kiosks. With Google we can see “keywords” but tougher to understand the surrounding context. ChatGpt October 2025 Here are the top five kiosk questions people most often ask as of October 2025: What… Read More »
URway Holdings has signed as one of our Kiosk Industry Group Charter Members. Thanks to Ed Crowley and his team. Here is more information.
Source: kioskindustry.org
URway Holdings is a group of dynamic companies dedicated to providing unique and engaging solutions for our expanding and evolving digital ecoSystem. Our family of digital solution companies provides a 360° landscape of the entire Connected Digital World. We partner closely with our clients and assist and guide them as we develop and deploy turnkey, customer engaging, digital solutions.
Our core companies, including OneSource Interactive, URway Kiosks, EuroTouch Kiosks, and PicsWare, specialize in unique interactive, self-service kiosks, interactive and passive digital displays, visual communications, digital directory & wayfinding displays, mobile application integration, managed digital services and strategic consulting for the Connected Digital World.
Conversational AI Kiosk KIOSK and Valyant AI announce a partnership to enable contactless self-service experiences. Read the press release to learn how Conversational AI and digital kiosk technology provide personalized, touchless customer experiences for hospitality, retail, and healthcare. From MIT Tech Review – Building customer relationships with conversational AI is a big deal for sure. Insights associated with… Read More »
Conversational Voice Order AI While conversational AI circa May 2023 is a hot topic and a big tool in the “buzz bag” aka “we plan on doing that”, conversational voice AI has finally reached actual deployments. Estimates and projections are fine but real data is what counts. Meanwhile Google and Microsoft battle for available oxygen in the AI… Read More »
Digital Signage AI Integration Part one of an interview with 22Miles CEO Joey Zhao as he discusses 22Miles offerings as the first digital signage and wayfinding solutions provider to offer AI integration within their CMS. In this interview, Zhao talks about the beginnings of the company’s AI development and integration, as well as the company’s award for outstanding innovation in AI at… Read More »
Self Ordering Kiosk AI Assist Interested in AI for your self ordering kiosk? Then the new Clover POS kiosk by Nanonation (and Samsung) is a must read. Included is AI Tools Setup Guide pdf. These AI Enhancements will transform your ordering kiosk experience, from crafting enticing menu descriptions to attracting more users and providing the right upsell suggestions to… Read More »
McDonald’s 2024 Prototype (with listeners) Kiosk Voice response promises to add new interactivity for self-service devices how do kiosks help people with speech needs? When we think of interactive kiosks, what typically comes to mind is the touch-enabled displays that are a nearly ubiquitous component of today’s self-service devices. Trained in part by the tap, pinch and swipe… Read More »
Letting the Masses Use AI From Kiosk asia From Vietnam Plus — While traditional electronic kiosks mainly provide information lookup or queue-number services, the new AI kiosk applied by Dong Tien commune in Thanh Hoa province incorporates technologies such as AI, a conversational virtual assistant, voice recognition, natural language processing (NLP), optical character recognition (OCR), and connectivity with… Read More »
See Immersive Technology at NRF 2021 Press Release PR Newswire Jan 08 DENVER, Jan. 8, 2021 /PRNewswire/ — Visit NRF 2021 Chapter 1 next week and meet with Kiosk Association. Dates are January 12, 13, 14, 19, 21 and 22 beginning next week. Our online page is https://virtualbigshow.nrf.com/company/kiosk-association-kma Our portal page with helpful links, research, predictions, brochures and videos for NRF 2021… Read More »
Brian Meyers: A Pragmatist Powering Hotel Tech Innovation Nice write-up on Hospitalitytech.com, which so happens to include a nice picture of Olea Hotel Check-In kiosk running Oracle Opera PMS. Oracle is different in that they not only provide the backend and software, but if you like, they will provide their kiosks. Or in this case, work with Olea Kiosks,… Read More »
We like to say interactive touchscreens have “peaked” as far as usage. The new modalities such as Voice interaction or Gesture are emerging as replacements. When was the last time you used a touchscreen at a drive-thru? How about voice? Here is our starting basis for TIG and The Industry Group. TIG Intel Insight: Voice AI in Self-Service… Read More »
AI & Restaurant Update Original post on AVIXA by KMA This is our August update for AI and Restaurants. News, rumors, regulatory updates and resource links (vetted). One of the drawbacks to avatars in the past has been the sometimes crude representations of real people, to the point of, at times, introducing the “creepy” element. That seemed to… Read More »
Building Your Own LLM for AI Building your own LLM is going to occur to you. If only to assist human assistants. A fashion designer can allow customers with a series of voice questions to locate a particular style of dress. Taking it further, they could optionally “design” the dress they want and AI could output mechanical and… Read More »
National Restaurant Show, May 16-19, McCormick Place, Chicago The race is on in the restaurant space. Consumers, time pressed and increasingly tech savvy, rely on commercial foodservice for their daily meals, inflation notwithstanding. To meet this demand, foodservice operators cannot take a breather in acquiring the most cost efficient tools at their disposal. No small feat for an… Read More »
EAA 2025 Compliance with Conversational Voice AI Nice writeup by Sodaclick. Coming up at the RetailNOW show in Vegas we will have conversational AI in the booth with the AI Connect Bar. Here’s a summary of the Sodaclick article Why This Matters The European Accessibility Act (EAA) came into force on June 28, 2025, requiring digital self-service products… Read More »
