AI Drive-Thru Kiosk – Good Times Using AI For Order Taking

 Original complete article on the Denver Post published 2/15/2019.  Support the Denver Post!

AI Taking Your Order at Drive Thru Kiosk

The Good Times Burgers & Frozen Custard at 2095 South Broadway is using an artificial intelligence system to take drive-through breakfast orders, according to a news release. The artificial intelligence company, Valyant AI, is based in Denver and said their deal marks one of the first in the world for this type of business-focused technology.
AI Drive Thru Kiosk
The new system will help Good Times during peak hours when speed is a priority. Quick-serve restaurants earn nearly 70 percent of their business from drive-through customers, the release stated. If a line of cars stretches too long, potential customers are likely to drive away. That is where Good Times hopes artificial intelligence can step in.

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Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.