The passport control technology has been developed by Innovative Travel Solutions and is available at 24 international airports including, Chicago O’Hare International Airport (ORD) and Hartsfield-Jackson Atlanta International Airport (ATL). The technology also provides service in 26 different languages.Vancouver International Airport has introduced its BorderXpress automated passport kiosk solution at Oakland International Airport.
Really like their designs. Vancouver has done a great job. The passport control technology has been developed by Innovative Travel Solutions and is available at 24 international airports including, Chicago O’Hare International Airport (ORD) and Hartsfield-Jackson Atlanta International Airport (ATL). The technology also provides service in 26 different languages.
Vancouver Airport installs BorderXpress Kiosks at Oakland was last modified: March 20th, 2016 by Kiosk Industry
Published on 31 December 2014 08:12 by Sean Farrell
At the end of October, Acuity Market Intelligence reported that automated border control kiosks were expanding across North America and the Caribbean with a total of 25 airports now offering the service. The analyst reports that global market for kiosks will reach 8,000 by 2018. It isn’t just the Americas that are turning to automation, e-gates and kiosks are being used and deployed worldwide, including Australia,Singapore, Germany and the UK.
Why is automation proving so popular? Simply put, the technology is mature enough and radically improves border efficiency and throughput. Acuity Market Intelligence estimates that the kiosks in the US have “decreased international arrival and preclearance border control wait times by as much as 80%.”
Increasing passenger numbers mean that border agencies need to take action. The International Air Transport Association (IATA) predicts that international passenger numbers will grow by a quarter from 1.2 billion in 2012 to 1.5 billion in 2017. Existing manual border controls already struggle to process today’s volume of passengers and future increases threaten to stress already overloaded processes and systems to breaking point.
The challenge for the border security agency is to identify everybody who is not authorized to enter the country among the millions of legitimate travelers. Border agencies need intelligence to identify these high risk travelers efficiently, accurately and without disrupting the immigration experience for the majority.
Case for automation
Automated border gates and kiosks remove the need for a border guard to manually check the travel document and identity for each and every traveler. Qualified border agents can then be redeployed to focus their attention on potential high-risk travelers, thereby improving efficiency and security.
Success in automated border control relies on the wide use of e-passports and the accuracy of biometric verification. Now over 100 countries have implemented e-passports, representing around 60% of all passports in circulation in 2012. Biometric matching technology, particularly for facial recognition, has also improved dramatically in recent years.
Not binary choice
There are a number of factors that border agencies must consider to ensure a successful automated border control deployment. These include selecting the right system, choosing where and how to deploy it, educating staff and passengers on how best to use it and re-configuring port operations to maximize the potential benefits.
It isn’t a binary choice between manual and automated processing. It is all about finding the right efficiencies and trade-off between the two. The balance depends on a number of criteria, such as the security requirements, types of threat faced, traveler demographics, infrastructure constraints, and the availability of travel documents, such as e-passports with biometrics.
In the past week, Denver International Airport, Lynden Pindling International Airport in The Bahamas, and Queen Beatrix International Airport in Aruba have all announced they will join the ranks of the 25 North American airports currently offering expedited border control processing to international travelers via Automated Passport Control (APC) Kiosks.
According to Acuity’s latest count, there are 737 operational APC kiosks in North America with another 164 targeted to go live by Spring 2015. This is up from just 280 In February 2014 and will bring the total number of APC Kiosks located in the United States, Canada, and now in the Caribbean, to 901 by early next year.
Acuity expects APC Kiosk numbers to continue to grow rapidly as they migrate across the Americas to Europe, Asia, and the Middle East conservatively projecting the global market for APC Kiosks will reach 8,000 by 2018.
The Vancouver Airport Authority, the original developer of APC Kiosks, leads the market with deployments at 17 airports representing more than 60% of total kiosk market share. SITA is a distant second with 126 APC Kiosks installed at five airports.
For more details, check out Acuity’s latest research publication, the “APC Kiosk Deployment List”. This list — presented in spreadsheet format — provides details for each known deployment including the number of kiosks, locations, installation date, vendors, costs, etc., as well as vendor market share information.