kiosk reverse case study Tag

Kiosk Failures — Avoid Kiosk Project Mistakes

Kiosk Failures – Avoid Kiosk Project Fails Reprinted by Kiosk Solutions magazine our feature article written by Richard Slawsky with comments from Janet Webster and Francie Mendelsohn. Also Jamie Richter of ELO. The kiosk industry is growing, but the road to self-service success is littered with the remnants of those projects that didn’t quite make the grade. By… Read More »

In The Wild – Not So Great Kiosk Experience – Reverse Case Study

We are constantly using kiosks and oftentimes we find kiosk implementations are less than best case to put it kindly. Kiosk Experience 1 This is an email I received from a very experienced kiosk analyst at a Senior Living retirement facility I used a new kiosk system last week to get a Visitor’s Pass at a big retirement… Read More »