Benefits of Kiosks Over Paper Paper-based systems have been used for decades across healthcare, hospitality, retail, government, and service-based industries. From intake forms and printed receipts to check-in sheets and manual applications, paper has often been the standard way to collect information and move customers through a process. However, paper can slow businesses down. Forms can be hard… Read More »
Giada Addresses the Android 14 Kiosk Migration The market chatter often pushes high-end, power-hungry processors for self-service deployments, but operational realities tell a different story. For high-volume transactional touchpoints—including smart lockers, service robots, and smart retail configurations—the real engineering focus is on thermal efficiency, long-term OS lifecycle support, and rich peripheral integration. Giada’s newly introduced ARM-based HMI Panel… Read More »
Report Overview The self-service kiosk industry continues to expand at a fast pace, driven by evolving automation technology and growing customer acceptance of self-service in nearly all venues. Companies and organizations seeking to understand this technology-intensive sector now have a comprehensive and easy-to-understand resource, the Tiger 2026 Market Report, courtesy of the Kiosk Manufacturer Association and The Industry… Read More »
Editorial Policy, Corrections & Disclosures At KioskIndustry.org, we are committed to providing the self-service, kiosk, and interactive digital technology sectors with accurate, data-driven, and objective business intelligence. Managed under The Industry Group ecosystem and led by Chief Editor Craig Allen Keefner, our mission is to deliver factual analysis, regulatory updates, and technological insights that our industry can rely… Read More »
Coinstar and the Evolution of Automated Retail Kiosks By Craig Allen Keefner If you have walked into a grocery store over the last twenty years, chances are you have passed a Coinstar or Coin Star machine. Most people know it as the place where you dump a jar of loose change and walk away with cash or a… Read More »
The U.S. parking industry is actually divided into several segments: parking operators, parking technology platforms, payment/mobile apps, and hardware/access control. If you are tracking the market for kiosks and self-service technology, these are the companies that matter most. Within the association UCP Inc. is our most involved supporter (in payment side)/ Large Parking Operators These companies manage garages,… Read More »
Image provided by AVIXA. Infocomm 2026 Preview As retail continues to evolve, organizations are rethinking how physical spaces connect with digital platforms, using technology to deliver more engaging and responsive customer experiences. At InfoComm 2026, attendees will explore retailers’ newest approaches to the in-store experience – using AI, content and connected systems to bridge physical and digital engagement.… Read More »
The paper argues that the digital signage industry is entering a long-term growth phase, with forecasts exceeding $52 billion by 2035, but warns that rapid innovation creates substantial “noise” around AI, immersive experiences, and smart environments. Neil Farr divides technologies into three broad categories: Strong Long-Term Trends ✅ Immersive LED environments ✅ Data-driven, contextual signage ✅ Connected space… Read More »
Enterprise Platform by 22Miles DX Pro is 22Miles’ pivot from “just” digital signage CMS to a full-blown enterprise visual-experience platform that unifies content, devices, and governance across all endpoints (signage, wayfinding, videowalls, mobile, room/space). Awards? Check back after InfoComm. We are pretty sure this will win award at InfoComm 22Miles’ DX Pro is a major step forward in how… Read More »
ASRC Federal’s Agile Decision Sciences group and Advanced Kiosks completed a TSA Touchless Identity Solution (TIS) pilot that deployed 45 secure self-service kiosks at 15 U.S. airports to modernize checkpoint identity verification. The collaboration combined ASRC Federal’s contract management, software platform, deployment, and maintenance responsibilities with Advanced Kiosks’ design and U.S.-based manufacturing of a new class of portable,… Read More »
Best to remind ourselves of deadlines for regulations. “If you run kiosks, digital signage, or unattended retail, you’re now in the middle of overlapping calendars: accessibility mandates with named compliance dates, payment and privacy regimes that version in the background, and new rules spilling over from banking, healthcare, and EV charging. This piece is a quick way to… Read More »
How to Pick the Right Manufacturing Partner Kiosks are just one slice of the global OEM/ODM universe. So are: LCDs and touchscreens (many “US-branded” panels are actually designed and built in China, then labeled and supported locally). Devices of all types (POS, media players, payment terminals, ticketing, sensors) assembled into finished systems in the US. Lockers for pickup,… Read More »
Self-Service Infrastructure Intelligence The Industry Group (TIG) has released a comprehensive suite of market research data, financial calculators, and modernization tools designed for the self-service and unattended retail sectors. These resources are aimed at helping businesses quantify the costs of cash management, evaluate Voice AI readiness, and plan infrastructure upgrades for 2026. Key Research & Product Categories 1.… Read More »
NAMA 2026 Preview — Vending Becomes the Backbone of Unattended Retail NAMA (thenamashow.org) continues to evolve from a traditional vending show into unattended retail, payments, and automated commerce. If NRF is front-of-house retail theater and HIMSS is clinical workflow, NAMA is where real-world monetization infrastructure gets built. Date: April 22-24 Location: Los Angeles This year’s show reinforces a… Read More »
Nice article by Olea on Biometrics and “How Olea thinks about designing biometric kiosks” The article is strong on design thinking and real-world deployment nuance, especially: User journey / ergonomics Environmental variables (lighting, height, throughput) Modular hardware mindset Multi-factor biometrics positioning That’s all solid—and frankly better than most vendor “guides.” Olea Kiosks is very experienced in biometric projects,… Read More »
SiteKiosk Online 1.9 is a feature and platform update focused on identity integration (Keycloak), accessibility hardware, power/device control, and a more modern, stable technical base. Key new capabilities Identity & security Keycloak is now supported as an identity provider for both cloud and on‑prem deployments, extending SSO and user management integration options (setup requires consultation). Accessibility & input… Read More »
In 2026, compliance is no longer a legal review process—it is a system architecture decision. Organizations deploying kiosks, self-checkout, or unattended retail must now design for accessibility, AI-driven loss prevention, and zero-trust security from day one. This checklist is not theoretical. It reflects what regulators, auditors, and operations teams will actually enforce in production environments. The 2026 compliance… Read More »
LG Electronics Launches Kiosk Practice Service for Seniors on TV It’s significant because it treats kiosk literacy for seniors as a mainstream “home appliance” feature, not a niche training program, and it fits into a broader accessibility and aging‑society strategy for LG and for Korea. Why this matters strategically It acknowledges kiosks as basic infrastructure. When only 17.9%… Read More »
There are many touting the Sam’s Scan and Go for self-checkout. Personally it is just another “load factor” with not much ROI for me personally. Good to shop and then when done, good to checkout. More efficient to single task than multi-task (even preemptively). We shop at Costco, and we shop at Kroger or Wegman’s, Aldi, Sprouts or… Read More »
Retail Automation is no longer a “pilot program”—it is the 2026 baseline for survival. We’ve officially moved past the hype of “cool kiosks” into the reality of a converged Automation Stack. From Walmart’s 5,200-store DSL rollout to the rise of hot food robotics (shoutout to Sodexo and ART), the infrastructure is shifting under our feet. I’ve just published… Read More »
We are right that the initial “gold rush” phase—where everyone thought they could launch a generic burger brand from a parking lot pod—has definitely cooled off. But the model hasn’t died; it’s just consolidated and matured into something more professional and data-driven. As of early 2026, the industry has moved away from the “fly-by-night” virtual brand toward more… Read More »
Trade Show Report It’s never a dull moment in the amusement business, but last week’s Amusement Expo International show in Las Vegas pushed the industry’s excitement into a higher gear. Attendees at the Las Vegas Convention Center indulged in a barrage of gamification innovations – personalization technologies such as immersive reality, AI holograms and avatars – that augment… Read More »
China’s upcoming Five-Year Plan (2026–2030) marks a decisive shift in the global technology landscape. Rather than focusing primarily on economic growth, Beijing is doubling down on technological sovereignty and industrial independence, particularly in hardware sectors such as semiconductors, AI accelerators, robotics, and advanced manufacturing. For global hardware vendors—and for industries that rely heavily on embedded computing, displays, and… Read More »
Problem Solutions – Bill Pay Systems Advanced Kiosks has unveiled the Vault Payment Collection Kiosk, a ruggedized, unattended payment system engineered specifically for the security requirements of courts, municipalities, and public agencies. As a GSA-contracted solution, the Vault automates in-person bill payments by securely accepting cash, credit, debit, and digital wallets like Apple Pay. This PCI-compliant government kiosk… Read More »
The Shift from Transactional to Intelligent: How Computer Vision and Voice AI are Driving QSR Efficiency At EuroShop 2026 this week, Posiflex is revealing the technical architecture behind their new FR Series (Food Recognition) and SOK Series kiosks. These units are specifically engineered to solve the “cafeteria bottleneck” by replacing manual PLU/barcode entry with a computer-vision-based “tray-to-payment” workflow.… Read More »
Asia and Korea Accessibility Regulations Editors Note — Other regulatory mandates regarding PCI DSS and ADA at bottom of this article. Here is European Accessibility Act. Here is our reviewed and approved EAA checklist Coverage for Voice and also for execs — EN301549_Interactive_Voice_Kiosk_Executive_Brief. And in other news from Korea this week — McDonald’s Korea adds voice guidance service… Read More »
Insight: NCR Isn’t Leaving Hardware — It’s Leaving the Factory When NCR Voyix announced it was transitioning its self-checkout and POS hardware operations to Ennoconn (aka Hon Hai), some industry observers rushed to frame the move as “NCR exiting hardware.” That’s the wrong conclusion. What NCR is really doing is exiting manufacturing ownership — a very different thing… Read More »
Photo provided by the National Retail Federation. NRF Big Show 2026 Report One would be guilty of hyperbole to say that the NRF Big Show in New York City has become the largest self-service technology show in the world. But a veteran attendee can certainly say the number of unattended service exhibits has surged every year, driven by… Read More »
Your Mobile Phone As your SCO Self-checkout is no longer just a row of terminals at the front of the store. Sam’s Club is in the middle of a radical experiment: remove traditional lanes altogether and replace them with mobile Scan & Go plus AI-powered exit verification. Costco and Walmart are moving in almost opposite directions, revealing three… Read More »
Photo provided by the Consumer Technology Association. Tech Report from Las Vegas Everyone knows AI is changing the way we live. What became obvious walking the CES show this week is that everything from making the morning coffee to using the toilet to knowing the best route to get to wherever you’re going when you leave the house… Read More »
The Industry Group & Kiosk Industry Group Unveil Major Announcements at NRF 2026 – Visit Booth 2203 WESTMINSTER, Colo. — January 6, 2026 — The Industry Group and Kiosk Industry Group are pleased to announce several major initiatives and recognitions in conjunction with the upcoming National Retail Federation (NRF) 2026 Big Show in New York City. Attendees are… Read More »
This Week its Dunkin Donuts and Five Guys Helping research companies validate their counts and clients is thankless but its better than mysterious undocumented numbers. Companies like to talk about what they are going to do but rubber hits the road when they do it. What about kiosks and Dunkin Donuts? Notes: Dunkin used to be Aloha and… Read More »
How EZ Access Came To Be Introduction Understanding the basis of EZ Access is critical if you work with self-service, kiosks, or ATMs. Too often, teams treat accessibility as a checklist or bolt-on, without appreciating the decades of research, policy work, and real-world deployments that shaped this particular approach. EZ Access is not just a keypad or an… Read More »
Independent ATMs 2025: Evolution Continues By Elliot Maras | October 8, 2025 0 Comment Bruce Renard, executive director of NAC, and Patrick Conner, chairman, welcome attendees to Las Vegas. NAC 2025 Serves Up Innovation In Las Vegas Attendees who converged on Caesars Palace for last week’s NAC 2025 conference and expo came in search of a better understanding of the role… Read More »
Other Self-Service Verticals We Cover The Industry Group delivers comprehensive, vertically-focused coverage across the entire self-service technology ecosystem — from kiosks and digital signage to point-of-sale (POS), retail automation, and smart-city infrastructure. As a specialist media and data platform, the Group’s editorial mandate spans multiple adjacent verticals to meet the needs of OEMs, system integrators, service providers and… Read More »