Visit Booth 4634 for Ticketing kiosks, Touchless, and Wayfinding at IAAPA WESTMINSTER, Colo., Nov. 13, 2025 — See and meet The Industry Group and Kiosk Association at the IAAPA Trade Show. Featured in the booth – Pyramid Computer with kiosks, digital signage and embedded computing, AcquireDigital – digital wayfinding software and digital signage, Sitekiosk with interactive digital signage… Read More »
The New Intelligence Behind Self-Service: How AI Is Transforming Kiosks By Mike Jarmus, Founder & Market Research Strategist, Maverick Market Research, LLC I. The New Intelligence Behind Self-Service Kiosks have long delivered speed, consistency and convenience. Today, they’re evolving again infused with artificial intelligence that listens, learns and adapts. Voice recognition, computer vision and data-driven personalization are redefining… Read More »
Designing for Dignity: ADA In today’s world of fast-moving digital transformation, self-service kiosks have become a vital touchpoint across industries—airports, retail stores, quick-service restaurants, healthcare facilities, and more. But for millions of users with disabilities or impairments, the shift toward self-service can either unlock greater independence or deepen frustration and exclusion. Ensuring accessibility is no longer just a… Read More »
China’s upcoming Five-Year Plan (2026–2030) marks a decisive shift in the global technology landscape. Rather than focusing primarily on economic growth, Beijing is doubling down on technological sovereignty and industrial independence, particularly in hardware sectors such as semiconductors, AI accelerators, robotics, and advanced manufacturing. For global hardware vendors—and for industries that rely heavily on embedded computing, displays, and… Read More »
How EZ Access Came To Be Introduction Understanding the basis of EZ Access is critical if you work with self-service, kiosks, or ATMs. Too often, teams treat accessibility as a checklist or bolt-on, without appreciating the decades of research, policy work, and real-world deployments that shaped this particular approach. EZ Access is not just a keypad or an… Read More »
Kiosk Accessibility Software & Hardware This past year, global reliance on self-service kiosks has grown by leaps and bounds. There is also greater awareness and understanding – both socially and politically – about our need to provide all kiosk users with an equal and accessible experience. If you’re just starting to explore accessibility for your self-service kiosk project,… Read More »
The first wave of ghost-kitchen hype is over. A few years ago, it seemed like every restaurant-tech startup had a plan to put a shipping-container kitchen in a parking lot, load it with virtual burger brands, plug into DoorDash and Uber Eats, and scale to hundreds of locations. It was going to be cheaper than a restaurant, faster… Read More »
Other Self-Service Verticals We Cover The Industry Group delivers comprehensive, vertically-focused coverage across the entire self-service technology ecosystem — from kiosks and digital signage to point-of-sale (POS), retail automation, and smart-city infrastructure. As a specialist media and data platform, the Group’s editorial mandate spans multiple adjacent verticals to meet the needs of OEMs, system integrators, service providers and… Read More »
Wayne Akers Ford is utilizes the complete Digital Dealership System solutions to enhance the bottom line and CSI in the store. What makes your store different?
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SiteKiosk has released SiteKiosk Online Version 1.11, a maintenance and service update focused primarily on reliability rather than new headline features. For kiosk operators, there are three changes worth noting: improved unattended printing, more reliable website loading, and an updated Chromium browser foundation. Editors Note – For more information for US deployments, we recommend you contact Heinz (Linkedin).… Read More »
Convention Preview Convenience stores are no longer defined solely by a quick fuel-and-snack transaction. As operators build foodservice programs, loyalty ecosystems, EV-charging sites and digitally connected stores, c-stores are becoming more complex retail destinations — and the NACS Show 2026 will offer a close look at the systems supporting that transition. The NACS Show conference runs Oct. 6–9… Read More »
We are booth #39. Dates are December 14-16th at the LOEWS Miami Beach. Our discount code? INDUSTRY20 This is for end users. (• Airports • Banks & Credit Unions • Casinos • College & Universities • Family Entertainment Centers • Fitness Centers • Foodservice Management • Government • Healthcare Facilities • Hotels & Resorts • Malls &… Read More »
Show Preview The next generation of gaming self-service is not trying to remove cash from operations overnight. It is trying to make every movement of value — bets, chips, tickets, promotional credits, deposits, payounts and loyalty rewards, faster for the player and more visible, secure and manageable. The Global Gaming Expo (G2E), Sept. 28 to Oct. 1 at… Read More »
Patents are not a blueprint for what a retailer will build next. They are an early indicator of the possibilities the company considers important enough to protect. On our sister site, selfservice.io we have published new research and this time about Walmart and their patent engine. Intellectual property is best understood as a portfolio of strategic options. Walmart—or… Read More »
Your Mobile Phone As your SCO Self-checkout is no longer just a row of terminals at the front of the store. Sam’s Club is in the middle of a radical experiment: remove traditional lanes altogether and replace them with mobile Scan & Go plus AI-powered exit verification. Costco and Walmart are moving in almost opposite directions, revealing three… Read More »
Canopee Tech Prepares for International Growth After Rapid QSR Deployments Miami, FL — September 22nd 2026 — Canopee Tech, a fast-growing technology company transforming digital operations for the Quick Service Restaurant (QSR) industry, today announced the appointment of Bruno LO-RE as Chairman and President, alongside Thibaud Denolle, Founder and CEO. Our summary — Canopee Tech, a Miami-based QSR… Read More »
And the One You Can Build To Right Now The Access Board’s self-service kiosk rule was pulled from OMB in January 2025. Here is why that changes less than you think, and what to specify in the meantime. The Industry Group | Summer 2026 | kioskindustry.org Every kiosk RFP that has crossed my desk in the last eighteen… Read More »
Press release originally published on Newswire KMA Kiosk Manufacturer Association Booth at NRF 1725 See Kiosk Association at booth 1725 with top-tier kiosk software and kiosk enclosure companies from around the world. Come and visit 1725! PRESS RELEASE UPDATED: JAN 8, 2019 07:00 MST WESTMINSTER, Colo., January 8, 2019 (Newswire.com) – Come and meet the Kiosk Manufacturer Association (KMA) at NRF… Read More »
Archive Post Frank Mayer Historical track. FRANK MAYER AND ASSOCIATES, INC. NEW GOLD SPONSOR OF KIOSK MANUFACTURER ASSOCIATION Frank Mayer and Associates, Inc. will experience added benefits as new Kiosk Manufacturer Association gold member. GRAFTON, WI – A longstanding member of the Kiosk Manufacturer Association (KMA), Frank Mayer and Associates, Inc. recently upgraded to gold membership status. The… Read More »
OMB Releases Guidance on Section 508 Implementation to Improve Digital Experience Despite tens of millions of Americans living with a disability, nearly half of the most popular federal government websites are not fully accessible. In response, the Office of Management and Budget (OMB) has recently published guidance to help strengthen digital accessibility and the management of Section 508… Read More »
February 27, 2024 Update Analysis 2/27 by William D. Goren, lawyer. Previously, we have blogged on a case involving Julian Vargas and the inaccessibility of kiosk equipment used by Quest diagnostics. It turns out that he is involved in a similar case involving Laboratory Corporation of America Holdings with another plaintiff, Luke Davis. A district Court in California… Read More »
Top 5 Reasons Healthcare Embrace Self-Service Kiosks This guide, published by ImageHOLDERS, explores the key benefits of integrating self-service kiosks into healthcare settings and how they contribute to a more efficient, patient-centric approach. Patient check-in kiosk technology is a key driver in modern healthcare In today’s fast-paced world, efficiency is critical, especially in healthcare, where time saved can… Read More »
Kiosk and JAWS Overview Learn about Screen Reader kiosk accessibility with JAWS. See us at NRA next month in Chicago — Here is our main NRA page and here is floorplan #8030 at NRA show JAWS Kiosk Software by TPGi: Revolutionizing Accessibility in Self-Service Technology Self-service kiosks have become ubiquitous across industries, offering convenience and efficiency. However, accessibility remains a critical… Read More »
Asia and Korea Accessibility Regulations Editors Note — Other regulatory mandates regarding PCI DSS and ADA at bottom of this article. Here is European Accessibility Act. Here is our reviewed and approved EAA checklist Coverage for Voice and also for execs — EN301549_Interactive_Voice_Kiosk_Executive_Brief. And in other news from Korea this week — McDonald’s Korea adds voice guidance service… Read More »
How to Pick the Right Manufacturing Partner Kiosks are just one slice of the global OEM/ODM universe. So are: LCDs and touchscreens (many “US-branded” panels are actually designed and built in China, then labeled and supported locally). Devices of all types (POS, media players, payment terminals, ticketing, sensors) assembled into finished systems in the US. Lockers for pickup,… Read More »
Korean Kiosk Association Formed June 2023 South Korea has once again exceeded expectations and show many of us the way forward. In late June they formalized:\ Korean Kiosk Association Kiosk Accessibility Council From one of our LG people — Ministry of Science and ICT & National Information Society Agency organizsed “Kiosk Accessibility Council” with 40 some companies including LG Electronics,… Read More »
See kioskasia.org for original article in full – we did a review of article by Heather for WSJ and we found it much too binary for our taste. The WSJ actively promoted click bait for Walmart and SCO and likes “provocative” articles by its contract writers (who have no experience or credentials). Audience and clicks and ad revenue… Read More »
August 2026 — We saw new RFP for blood pressure kiosks and “leasing”. Never seen that before so we looked. Yes. There is still a fairly active lease/service-contract market for commercial blood-pressure kiosks, including some of the legacy LifeClinic equipment. The strongest companies we found are: 4M Health — probably the most directly relevant. They explicitly sell, lease… Read More »
PRM call point and Travor kiosks Very nice kiosk for Schipol. Impressive features. I like the wireless audio eliminating the speakers. The new Schiphol airport kiosk ( Schiphol’s new information and transfer kiosks, not specifically the PRM (Persons with Reduced Mobility) Call Point kiosks.) features advanced solutions specifically designed to improve efficiency and comfort for travelers with short transfer times as… Read More »
Editorial Policy, Corrections & Disclosures At KioskIndustry.org, we are committed to providing the self-service, kiosk, and interactive digital technology sectors with accurate, data-driven, and objective business intelligence. Managed under The Industry Group ecosystem and led by Chief Editor Craig Allen Keefner, our mission is to deliver factual analysis, regulatory updates, and technological insights that our industry can rely… Read More »
Below is a comprehensive summary of the draft Code of Practice – Tactility, Voice Recognition and Speech Command, with emphasis on the voice technology provisions and the regulatory implications for public self-service kiosks. The “meat” of this is the work of Peter Jarvis of Storm Keypads (retired). Summary – Voice Recognition, Speech Command and Accessibility Regulations for Public… Read More »
ANSI plans to issue the next EVSP Gaps Progress Report (against the 2023 roadmap) in October 2026. The Gaps Progress Report provides you with an opportunity to report on research, standards/codes, and conformity assessment activities as well as provide additional feedback against the gaps published in the 2023 roadmap. ANSI thanks our 2026 Megawatt sponsor National Electrical Manufacturers Association (NEMA) and continued sponsorship… Read More »
Editor’s Note: This feature is published as a Gold Sponsor Feature in partnership with Zebra Technologies. Retail self-service is no longer a standalone kiosk conversation. The customer-facing screen, payment terminal, scanner, and receipt printer now operate inside a single integrated ecosystem that spans real-time inventory tracking, associate mobility, fulfillment, task management, and artificial intelligence. That holistic operational view… Read More »
As published on Retail Systems [example image for Intelligent Store Endpoint – one of three] Three Free Executive Briefings to Help Retail Leaders Get Store Technology Right RetailOCD has opened its Executive Resources library with three complete publications—available at no cost through January 12, 2027. These are not excerpts or teasers. Each is a full executive framework designed… Read More »
Europe Kiosk and Design Best of 2024 Prestop is one of the “more experienced” and mature self-service kiosk providers in the world and we have added the Prestop 32 Evolution kiosk to Best of 2024 Awards. It’s note worthy that we also find out later that SiteKiosk software and Storm AudioNav module our major components. Description The 32-inch… Read More »
