News from Advanced Kiosk. TSA Touchless Identity Solution (TIS) pilot with 45 secure, touchless ID kiosks at 15 U.S. airports; the notable bits are the scale, TSA trust, and the speed/engineering story more than any new technical revelation. Here is the case study. Core facts ASRC Federal (Agile Decision Sciences, LLC) and Advanced Kiosks completed a TSA TIS… Read More »
Best to remind ourselves of deadlines for regulations. “If you run kiosks, digital signage, or unattended retail, you’re now in the middle of overlapping calendars: accessibility mandates with named compliance dates, payment and privacy regimes that version in the background, and new rules spilling over from banking, healthcare, and EV charging. This piece is a quick way to… Read More »
How to Pick the Right Manufacturing Partner Kiosks are just one slice of the global OEM/ODM universe. So are: LCDs and touchscreens (many “US-branded” panels are actually designed and built in China, then labeled and supported locally). Devices of all types (POS, media players, payment terminals, ticketing, sensors) assembled into finished systems in the US. Lockers for pickup,… Read More »
From selfservice.io TAIPEI (February 21, 2025), Acer Inc. (TWSE: 2353) announced plans to acquire 25.6% of Enrich Investment Inc. and 100% of Embedded City Limited (ECL) common shares at a total amount not exceeding NT$3.45 billion. https://news.acer.com/acer-to-acquire-all-of-posiflex-technology-incs-preferred-shares Acer is effectively becoming a strategic “anchor shareholder” and distribution/solutions partner for Posiflex Group’s SDA-based AIoT platform, which should tighten the… Read More »
Self-Service Infrastructure Intelligence The Industry Group (TIG) has released a comprehensive suite of market research data, financial calculators, and modernization tools designed for the self-service and unattended retail sectors. These resources are aimed at helping businesses quantify the costs of cash management, evaluate Voice AI readiness, and plan infrastructure upgrades for 2026. Key Research & Product Categories 1.… Read More »
NAMA 2026 Preview — Vending Becomes the Backbone of Unattended Retail NAMA (thenamashow.org) continues to evolve from a traditional vending show into unattended retail, payments, and automated commerce. If NRF is front-of-house retail theater and HIMSS is clinical workflow, NAMA is where real-world monetization infrastructure gets built. Date: April 22-24 Location: Los Angeles This year’s show reinforces a… Read More »
Nice article by Olea on Biometrics and “How Olea thinks about designing biometric kiosks” The article is strong on design thinking and real-world deployment nuance, especially: User journey / ergonomics Environmental variables (lighting, height, throughput) Modular hardware mindset Multi-factor biometrics positioning That’s all solid—and frankly better than most vendor “guides.” Olea Kiosks is very experienced in biometric projects,… Read More »
SiteKiosk Online 1.9 is a feature and platform update focused on identity integration (Keycloak), accessibility hardware, power/device control, and a more modern, stable technical base. Key new capabilities Identity & security Keycloak is now supported as an identity provider for both cloud and on‑prem deployments, extending SSO and user management integration options (setup requires consultation). Accessibility & input… Read More »
In 2026, compliance is no longer a legal review process—it is a system architecture decision. Organizations deploying kiosks, self-checkout, or unattended retail must now design for accessibility, AI-driven loss prevention, and zero-trust security from day one. This checklist is not theoretical. It reflects what regulators, auditors, and operations teams will actually enforce in production environments. The 2026 compliance… Read More »
LG Electronics Launches Kiosk Practice Service for Seniors on TV It’s significant because it treats kiosk literacy for seniors as a mainstream “home appliance” feature, not a niche training program, and it fits into a broader accessibility and aging‑society strategy for LG and for Korea. Why this matters strategically It acknowledges kiosks as basic infrastructure. When only 17.9%… Read More »
There are many touting the Sam’s Scan and Go for self-checkout. Personally it is just another “load factor” with not much ROI for me personally. Good to shop and then when done, good to checkout. More efficient to single task than multi-task (even preemptively). We shop at Costco, and we shop at Kroger or Wegman’s, Aldi, Sprouts or… Read More »
Retail Automation is no longer a “pilot program”—it is the 2026 baseline for survival. We’ve officially moved past the hype of “cool kiosks” into the reality of a converged Automation Stack. From Walmart’s 5,200-store DSL rollout to the rise of hot food robotics (shoutout to Sodexo and ART), the infrastructure is shifting under our feet. I’ve just published… Read More »
We are right that the initial “gold rush” phase—where everyone thought they could launch a generic burger brand from a parking lot pod—has definitely cooled off. But the model hasn’t died; it’s just consolidated and matured into something more professional and data-driven. As of early 2026, the industry has moved away from the “fly-by-night” virtual brand toward more… Read More »
Trade Show Report It’s never a dull moment in the amusement business, but last week’s Amusement Expo International show in Las Vegas pushed the industry’s excitement into a higher gear. Attendees at the Las Vegas Convention Center indulged in a barrage of gamification innovations – personalization technologies such as immersive reality, AI holograms and avatars – that augment… Read More »
China’s upcoming Five-Year Plan (2026–2030) marks a decisive shift in the global technology landscape. Rather than focusing primarily on economic growth, Beijing is doubling down on technological sovereignty and industrial independence, particularly in hardware sectors such as semiconductors, AI accelerators, robotics, and advanced manufacturing. For global hardware vendors—and for industries that rely heavily on embedded computing, displays, and… Read More »
Problem Solutions – Bill Pay Systems Advanced Kiosks has unveiled the Vault Payment Collection Kiosk, a ruggedized, unattended payment system engineered specifically for the security requirements of courts, municipalities, and public agencies. As a GSA-contracted solution, the Vault automates in-person bill payments by securely accepting cash, credit, debit, and digital wallets like Apple Pay. This PCI-compliant government kiosk… Read More »
The Shift from Transactional to Intelligent: How Computer Vision and Voice AI are Driving QSR Efficiency At EuroShop 2026 this week, Posiflex is revealing the technical architecture behind their new FR Series (Food Recognition) and SOK Series kiosks. These units are specifically engineered to solve the “cafeteria bottleneck” by replacing manual PLU/barcode entry with a computer-vision-based “tray-to-payment” workflow.… Read More »
Asia and Korea Accessibility Regulations Editors Note — Other regulatory mandates regarding PCI DSS and ADA at bottom of this article. Here is European Accessibility Act. Here is our reviewed and approved EAA checklist Coverage for Voice and also for execs — EN301549_Interactive_Voice_Kiosk_Executive_Brief. And in other news from Korea this week — McDonald’s Korea adds voice guidance service… Read More »
Insight: NCR Isn’t Leaving Hardware — It’s Leaving the Factory When NCR Voyix announced it was transitioning its self-checkout and POS hardware operations to Ennoconn (aka Hon Hai), some industry observers rushed to frame the move as “NCR exiting hardware.” That’s the wrong conclusion. What NCR is really doing is exiting manufacturing ownership — a very different thing… Read More »
Photo provided by the National Retail Federation. NRF Big Show 2026 Report One would be guilty of hyperbole to say that the NRF Big Show in New York City has become the largest self-service technology show in the world. But a veteran attendee can certainly say the number of unattended service exhibits has surged every year, driven by… Read More »
Your Mobile Phone As your SCO Self-checkout is no longer just a row of terminals at the front of the store. Sam’s Club is in the middle of a radical experiment: remove traditional lanes altogether and replace them with mobile Scan & Go plus AI-powered exit verification. Costco and Walmart are moving in almost opposite directions, revealing three… Read More »
Photo provided by the Consumer Technology Association. Tech Report from Las Vegas Everyone knows AI is changing the way we live. What became obvious walking the CES show this week is that everything from making the morning coffee to using the toilet to knowing the best route to get to wherever you’re going when you leave the house… Read More »
The Industry Group & Kiosk Industry Group Unveil Major Announcements at NRF 2026 – Visit Booth 2203 WESTMINSTER, Colo. — January 6, 2026 — The Industry Group and Kiosk Industry Group are pleased to announce several major initiatives and recognitions in conjunction with the upcoming National Retail Federation (NRF) 2026 Big Show in New York City. Attendees are… Read More »
This Week its Dunkin Donuts and Five Guys Helping research companies validate their counts and clients is thankless but its better than mysterious undocumented numbers. Companies like to talk about what they are going to do but rubber hits the road when they do it. What about kiosks and Dunkin Donuts? Notes: Dunkin used to be Aloha and… Read More »
How EZ Access Came To Be Introduction Understanding the basis of EZ Access is critical if you work with self-service, kiosks, or ATMs. Too often, teams treat accessibility as a checklist or bolt-on, without appreciating the decades of research, policy work, and real-world deployments that shaped this particular approach. EZ Access is not just a keypad or an… Read More »
Independent ATMs 2025: Evolution Continues By Elliot Maras | October 8, 2025 0 Comment Bruce Renard, executive director of NAC, and Patrick Conner, chairman, welcome attendees to Las Vegas. NAC 2025 Serves Up Innovation In Las Vegas Attendees who converged on Caesars Palace for last week’s NAC 2025 conference and expo came in search of a better understanding of the role… Read More »
Other Self-Service Verticals We Cover The Industry Group delivers comprehensive, vertically-focused coverage across the entire self-service technology ecosystem — from kiosks and digital signage to point-of-sale (POS), retail automation, and smart-city infrastructure. As a specialist media and data platform, the Group’s editorial mandate spans multiple adjacent verticals to meet the needs of OEMs, system integrators, service providers and… Read More »
Accessibility Insights for Retailers This Holiday Season Nice article by Matt Ater of Vispero on the “5 Accessibility Insights Every Retailer Should Know Before the Holiday Rush”, focusing on how retailers can improve accessibility and inclusion before peak shopping seasons. Inflation isn’t helping customers spend money so helping them to do so is a good idea. Original article… Read More »
Visit Booth 4634 for Ticketing kiosks, Touchless, and Wayfinding at IAAPA WESTMINSTER, Colo., Nov. 13, 2025 — See and meet The Industry Group and Kiosk Association at the IAAPA Trade Show. Featured in the booth – Pyramid Computer with kiosks, digital signage and embedded computing, AcquireDigital – digital wayfinding software and digital signage, Sitekiosk with interactive digital signage… Read More »
Smart Police Stations, Court and Government Offices & Payment Kiosk Advanced Kiosks provides hardware and a complete software application with remote monitoring. You can email [email protected] Here’s what’s up this month: Itasca County Case Study, Updated with DATA – The results are in, and this one really shows how our technology is being used in smart police stations to streamline public… Read More »
The New Intelligence Behind Self-Service: How AI Is Transforming Kiosks By Mike Jarmus, Founder & Market Research Strategist, Maverick Market Research, LLC I. The New Intelligence Behind Self-Service Kiosks have long delivered speed, consistency and convenience. Today, they’re evolving again infused with artificial intelligence that listens, learns and adapts. Voice recognition, computer vision and data-driven personalization are redefining… Read More »
Is Your Campus Achieving ADA Compliance and Promoting Inclusivity Through Digital Signage, Wayfinding and Mobile Integration? Most digital signage is simply static one-way content presentation. The growing part of the overall digital signage market is Interactive. The 22Miles E-Book provides an overview of ADA (Americans with Disabilities Act) compliance in higher education, focusing on the integration of interactive… Read More »
Historically Two Very Important Tradeshows G2E and NACS Convenience Store shows are always on the list for consideration. The G2E Global Gaming Expo is the world’s largest gaming industry trade show, held annually at The Venetian Expo in Las Vegas with more than 25,000 attendees and 400+ exhibitors from over 120 countries. The event showcases cutting-edge gaming technology,… Read More »
Stadium Shopping in Minutes The article discusses the rapid expansion of RFID tags self-checkout technology in merchandise stores within U.S. professional sports venues. This technology enables fans to quickly purchase items using RFID-tagged products, streamlining the shopping experience and reducing wait times at checkout. As a result, stadiums and arenas are seeing higher sales efficiency and improved customer… Read More »
PRM call point and Travor kiosks Very nice kiosk for Schipol. Impressive features. I like the wireless audio eliminating the speakers. The new Schiphol airport kiosk ( Schiphol’s new information and transfer kiosks, not specifically the PRM (Persons with Reduced Mobility) Call Point kiosks.) features advanced solutions specifically designed to improve efficiency and comfort for travelers with short transfer times as… Read More »