Category Archives: Case Study Kiosks

Feature – Avoid Those Kiosk Project Fails – Reverse Kiosk Best Practice

Kiosk Projects Best Practice in Reverse The kiosk industry is growing, but the road to self-service success is littered with the remnants of those projects that didn’t quite make the grade. By Richard Slawsky contributor Good news for the health of the kiosk industry continues to roll in. A research report issued in early March by Transparency Market… Read More »

Kiosk Case Study – Scholar ID Attendance and ID Badge

ScholarChip and Shuttle Computer Group: A Winning Combination Knowing where students are at any given time is of vital importance for teachers and school administrators. Keeping track of attendance is an essential part of a school’s budget, including state and federal financial support, and in some cases, even teacher performance. ScholarChip, a pioneer of centralized and integrated School… Read More »

Case Study – Panera Case Study Example

A leading national restaurant chain facing growing competition and an increasingly mobile-first customer base enlisted WWT to bring their holistic customer experience solution to life.

Source: www2.wwt.com

Excerpt – Same store sales where the new technology has rolled out has increased at almost double the rate of stores not yet converted. Digital sales now make up more than 20 percent of overall business, with projected e-commerce sales of $1 billion by 2017. Mobile sales and in-store, self-service kiosks have reduced bottlenecks to provide all customers with faster service and an improved customer experience. As the company moves to increase their home delivery and catering business, we are continuing to collaborate with them to provide their customers with a personalized and seamless user experience.

Feature – A Kiosk Helps Pave the Path to Scouting’s Highest Honor

An interactive tablet kiosk from the Kiosk Group serves as the centerpiece of a young man’s Eagle Scout Service Project. By Richard Slawsky contributor Alex Harrison, a 16-year-old in his junior year at Fairfax High School in Fairfax, Va., has been involved with the Boy Scouts since he was in the first grade. He’s worked his way through… Read More »