Wireless Service Provider DPL
DPL — Wireless Routers and Modems you can bank on. Cut site visits by up to 35% and get 50x faster time to resolution with DPL’s Hercules cellular routers and AI powered remote monitoring and management platform.
2003 – Dial to Cellular
DPL introduced the 2G ATM 300, one of the first transaction capable, dial to cellular converters, designed specifically for use in ATMs. The ATM 300’s built-in intrusion detection features, made possible in-part by its internal battery, were the first of their kind. The ATM 300 could detect and alert ATM owners by email and SMS text message, of power disconnects, tilting, and door open events through DPL’s custom physical sensors. The ATM 300 also featured a built-in power relay which enabled ATM operators to remotely restart ATMs to resolve errors and return ATMs to “in service”. This innovation has helped ATM operators save countless hours and reduce costs related to unnecessary travel and tech dispatches.
2007 – Dial to Ethernet
DPL introduced the ATM 600, a dial to Ethernet converter which enabled dial-up ATMs to connect to the location’s local area network (LAN). This helped operators reduce costs by eliminating the need for a dedicated phone line or cellular costs to support the ATM.
2020 – GPS Tracking
DPL introduced the Hercules Shield, one of the first cellular modems to include physical and logical security features with built-in GPS tracking. The Hercules Shield also features industry-first NTrap® Ethernet ports, which can detect Ethernet tampering even if power to the ATM is cut. It also detects MAC and IP address changes; early signs of cyber attacks.
2021 – Advanced Remote Management
DPL introduced Hercules RMS, which offers ATM operators unparalleled remote management capability regardless of ATM manufacturer or payment processor. Hercules RMS eliminates the expense and complexity associated with traditional RMS setups and enables operators to perform remote actions like soft ATM reboots, configure payment processors; adjust bill counts, welcome, and marketing messages. DPL is the first and only managed wireless provider to offer this level of remote management capability to ATM
2022 – Artificial Intelligence
DPL raised the bar yet again by introducing Hercules AI, which minimizes ATM downtime by automatically fixing over 1,800 common PIN pad, bill dispenser, card reader and software related issues. ATM operators taking advantage of Hercules AI project it will save them tens-of-thousands of dollars every year in costs related to downtime, travel, and technician fees – not to mention improve their relationships with location owners leading to increased business opportunities.
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