Tag Archives: multimodal interaction

The Retail Imperative for Multimodal, Accessible Self-Service

multimodal matt ater

The New Reality of Retail Self-Service This retail TouchPoints article, written by Matt Ater of Vispero, argues that the retail industry has reached a “mission-critical” tipping point where self-service technology must evolve from simple touchscreens to multimodal, accessible interfaces that work for everyone, regardless of physical ability or environmental circumstances.  We agree. See The New Modality Stack: How… Read More »

The New Modality Stack: How Interactive Systems Are Moving Beyond the Touchscreen

Multimodal interaction

Why Multimodal Interaction Is Replacing Single-Interface Design For more than three decades, interactive systems—from kiosks to digital signage to self-checkout—were defined by a simple formula: screen plus touch. That model powered the first wave of self-service and automated interaction across retail, healthcare, transportation, and government. But it is no longer sufficient. Today’s interactive environments demand more flexibility, greater… Read More »