ADA Kiosks Legal Action Kiosks Digital Signage This page on legal actions in self-service and related is a running log with personal commentary on legal, privacy and patent situations which impact unattended self-service. We keep track of legal news that affects the unattended self-service market. One of the best articles to monitor is Kiosk Accessibility: The Law is… Read More »
ADA kiosk, HIPAA kiosk, ADA tablet kiosk, HIPAA tablet kiosk, PCI, Section 508
Source: www.ada-kiosk.com
The National Council on Disability (NCD) has issued a report on measures to ensure access to information and communication technologies for people with disabilities. The document provides recommendations to the President, Congress, and federal agencies, as well as to the technology industry, the private sector, and state and local governments. NCD provided a briefing on the report at the Capitol on October 7 with representatives from industry, disability groups, and federal agencies, including the Access Board.
Walmart has agreed to settle a disability-rights suit by installing equipment in its stores in California that will enable people in wheelchairs to read the screens at checkout display terminals and make credit card purchases on their own. The proposed settlement in federal court in San Francisco is intended to make the point-of-sale machines at Walmart’s more than 200 stores in the state accessible to the more than 300,000 Californians who use wheelchairs or motorized scooters.
Source: m.sfgate.com
Big deal for NCR who now needs to fix their design?
Whitepaper on ADA Kiosk, POS Terminal and Walmart [Editor Note] Thanks to Steve Taylor of Taylor Stands for the following information. Recently Walmart had a ruling in California go against it in the case of improper ADA access for its self-checkout terminals. Here is part of the argument which settled the case. Walmart settled the case but we of… Read More »
The American Council of the Blind has sued Eatsa, a fast-food chain that uses automated self-service kiosks and ordering apps, over insufficient access, according to a press release. Disability Rights Advocates (DRA), a national nonprofit legal center, filed
Source: www.fastcasual.com
Its pretty simple providing some access for the blind, doesn’t have to be every single machine. Somebody did not think this thru…
Because the ADA does not specify how kiosks should accommodate the visually impaired, the industry is challenged in how to comply with the law’s mandate. Lawsuits on behalf of visually impaired individuals could clarify what measures kiosk manufacturers should take to improve access for the visually impaired.
Source: www.kioskmarketplace.com
Nice article on ADA and kiosks
Editors Note: We think this integration was “backed out” and replaced since the announcement. MADISON, WI – United Airlines has incorporated EZ Access® technologies into their new self-service kiosks to better ensure that the kiosks are accessible to all travelers. According to Jaymes Todero, United’s eCommerce Product Manager, “United strives to be an industry leader and a big part of… Read More »
Section 508 Best Practices Webinar: Section 508 Webinars — The next webinar in the Section 508 Best Practices Webinar Series will take place May 29 from 1:00 to 2:30 (ET) and cover strategies for meeting the updated 508 Standards in federal procurements. Presenters from the General Services Administration (GSA) will review available tools and resources, such as an Applicability Checklist on the… Read More »
Three blind Maryland residents and the National Federation of the Blind are suing Walmart.
Source: www.baltimoresun.com
The plaintiffs are seeking a permanent injunction that would require Walmart to make its self-service kiosks throughout the U.S. accessible to blind customers; a declaration that Walmart has been violating the ADA; and court costs and attorneys’ fees.
According to the suit, Morales and Boyd were checking out at a self-service kiosk when Morales handed an employee her debit card and instructed the employee to enter her pin number on the keypad. She expected to pay about $80 for her items, according to the suit. During the transaction, the screen prompted the users to take money from the machine, the suit claims. When Morales and Boyd left the store, they asked a bystander to read the receipt and realized Morales was charged about $120.
They re-entered the store and called police, and the $40 was ultimately returned, according to the complaint.
Self-Service Kiosks for Hotels, Restaurants Article on Hospitality Tech by Vispero Feb 2020 By Laura Boniello Miller, Corporate Business Development Manager for the JAWS Kiosk program at Vispero, parent company of The Paciello Group – 02/26/2020 People with disabilities travel and dine out just like everyone else. Research conducted by the Open Doors Organization in 2015 found that… Read More »
From PRNewswire March 2020 WESTMINSTER, Colo., March 4, 2020 /PRNewswire/ — The Kiosk Manufacturer Association aka KMA announces our new ADA and Accessibility Chairpersons. Serving as co-chairpersons for our committee is Randy Amundson of Frank Mayer and Associates, Inc. and Mr. Peter Jarvis of Storm Interface. Randy is one of our founding chairpersons and is continuing in his support of KMA and ADA. Peter is a charter sponsor of… Read More »
Checkpoint COVID-19 Health Screening Kiosk Reopening during the COVID-19 “new normal” brings a unique set of challenges for employers, starting with how to keep your employees and visitors safe. The Center for Disease Control’s current guidelines recommend that employers should offer daily health screening checks before allowing entry into a facility. Daily Proof of Screening Kiosk Group’s CheckPoint… Read More »
From the new TPGi website Feb 2021 — The Paciello Group is now rebranded as TPG Interactive or TPGi. TPGi is a division of Vispero. We note that TPGi is one of the contributors to WCAG 3.0 and is the top tier in accessibility testing and guidance. With the proliferation of web and mobile ordering, accessibility is more… Read More »
Question of the day – ADA Kiosk Compliance Are kiosks installed prior to 2010 ADA regulations subject to 2010 regulations? Ok, I’ll take a shot at this. My name is Craig Keefner and I work for Olea Kiosks which is a highly skillled kiosk manufacturer and designer in ADA. Note that this is my personal opinion. The engineering design… Read More »
CIOC Revised Section 508 Chapter 4 Hardware (including Mobile) Tuesday, July 25, 2017 The revised Section 508 Standards and Section 255 Guidelines address many changes to technology that have occurred since 2000. Among the most significant changes are the widespread use of mobile technology and the increasing use of mobile devices to perform a variety of ICT functions.… Read More »
ADA News – EZ Access® trademark Licensed by Assistra Technologies MADISON, Wis. – The Wisconsin Alumni Research Foundation (WARF) has executed an exclusive license agreement with Assistra Technologies, LLC, covering a portfolio of patents and trademarks relating to disability access systems for self-service kiosks, touch screen systems, and similar devices. The patents included in the license cover a variety of aspects… Read More »
The final rule as published in the Federal Register, to the section for “closed functionality” (402) which is the core requirements for a kiosk. The section for Operable Parts (407) would also be quite important. Table of Contents Chapter 3: Functional Performance Criteria 301 General 302 Functional Performance Criteria Chapter 4: Hardware 401 General 402 Closed Functionality 403 Biometrics 404… Read More »
CONTENTS Section 1: A changing landscape page 3 Section 2: Mandates, legal requirements, responsibilities page 4 Section 3: Consequences page 5 Section 4: Audible and tactile system navigation page 6 Section 5: Strategies for success page 8 Section 6: A Collaboration with RNIB page 9 SECTION 1 A changing landscape Community expectations “The most common disability in the world… Read More »
The case, titled Magee v. Coca-Cola Refreshments USA, was brought by Emmett Magee, a blind man from Louisiana who invoked the ADA in suing Coca Cola because its glass-front vending machines made it impossible for him to know what product he was choosing and at what price. He was thwarted buying soda from vending machines at a hospital and a bus station.
The U.S. Court of Appeals for the Fifth Circuit turned away his claim, ruling that vending machines are “not a physical place open to public access” and therefore don’t fit the definition of “public accommodations” that are required to abide by the ADA. It also said that the hospital and the bus stations were public accommodations and “may very well” bear some responsibility to make vending machines on their premises accessible to the disabled.
Source: www.law.com
EASTLAKE, Colo., Oct. 11, 2017 /PRNewswire/ — Self-Service Association ADA Initiative. The self-service and kiosk industry association forms AD
Source: www.prnewswire.com
A linchpin of Castro Street, Ava’s Downtown Market & Deli has weathered fierce competition, rising costs and parking troubles. Now the grocery store’s latest threat has to do with the dimensions of its displays and chairs.
Source: www.mv-voice.com
ADA Kiosk News – US Access Board Meeting in Washington, D.C. On November 1st as part of our ADA Committee, several of us traveled to Washington, DC to meet with the U.S. Access Board. The reason for visiting was to introduce ourselves to each other, discuss how we can work together more closely and give the Board an… Read More »
Universal design aims to create an environment accessible to all, regardless of age, or linguistic or physical limitations. As Tokyo prepares for the 2020 Olympics and Paralympics, one venture firm working to make Japan a world leader in this area is led by Toshiya Kakiuchi. Wheelchair bound since childhood due to brittle bone disease, this young entrepreneur provides consulting on facilities and services for the disabled, aiming to change preconceptions and facilitate true hospitality.
Source: www.youtube.com
Very good documentary on Toshiya Kakiuchi and Japan accessibility features. Includes Narita airport and restaurants.
A NEW ERA OF ACCESSIBILITY In compliance with ADA Standards for Accessible Design, new US Department of Transport regulations come into effect during 2016. These new mandates are intended to increase accessibility for those with sensory or mobility impairment. Sight-impaired travelers will be able to access information and services via kiosks and ticketing machines by connection of a… Read More »
In Kiosk ADA News – U.S. Access Board Meeting Kiosk Industry Group Association Quarterly News – Washington, D.C., Meeting with Access Board and Summit Research Report on Self-Checkout PRESS RELEASE UPDATED: JAN 4, 2018 04:00 MST EASTLAKE, Colo., January 4, 2018 (Newswire.com) – In Kiosk Industry Association news is the successful meeting with the U.S. Access Board on how best for… Read More »
MEDIA RELEASE Contact: Peter Jarvis Storm Interface Phone: +44 (0)1895 456200 Email: [email protected] London, England. January 2018 Web: www.storm-interface.com Storm Interface and Tech for All build on a shared vision As the ICT sector in the U.S. is challenged to conform with the ADA and other accessibility regulations, two leading experts are collaborating to offer compliant and effective solutions.… Read More »
RNIB Testing Confirms Compliance with ADA Requirements With so much conflicting information about what manufacturers should do to ensure compliance with ADA, Storm Interface approached the RNIB for guidance and confirmation of conformance. The Royal National Institute for Blind People provide laboratory testing and accreditation services to the World Blind Union and are one of the world’s (if… Read More »
Storm Interface Accessibility NavBar NavPad Here are some quick notes on configuring Storm Interface products. The functionality of the Nav-Bar is the same as that for all of Storm’s ATP products. It enumerates as a combined HID/audio device, so no special drivers or software is required. Connection to the host system is via a single USB cable. When… Read More »
U.S. Access Board Issues Correction to ICT Refresh Final Rule The U.S. Access Board has issued a correction to its updated accessibility requirements for information and communication technology (ICT) to restore provisions on TTY access that were inadvertently omitted. The action applies to the final rulethe Board published last January to jointly refresh its Rehabilitation Act (Section 508) standards for ICT… Read More »
Alaska Airlines Storm Interface Photo
The ADA Education and Reform Act, or H.R.620, is slated to come up for a full vote in the U.S. House of Representatives Wednesday or Thursday. But detractors say the bill would gut the part of the landmark ADA law which requires public businesses to make accommodations allowing for ease of entry for people with disabilities.
Source: www.disabilityscoop.com
Something needs to be done about predatory lawyers for sure but this doesn’t do it. It basically drops the bar for companies a couple of notches and eliminates any legal action. Remains to be seen whether companies decide long term it is in their interest to deploy assistive infrastructure now, or later.
Self-Service Kiosk Manufacturer Association Board of Directors 2018 The Kiosk Manufacturer Association for Self-Service leads efforts to optimize self-service engagements & outcomes with retail technology such as self-serve order kiosks. PR Newswire link. Kiosk Industry Group Association EASTLAKE, Colo., Feb. 20, 2018 /PRNewswire/ — The Kiosk Industry Association announces its Board of Directors for 2018. 17 companies serve in this capacity and… Read More »
U.S. Access Board Webinar: Open Question and Answer Session (March 1) The next webinar in the U.S. Access Board‘s free monthly series will take place March 1 from 2:30 – 4:00 (ET)and feature an open question-and-answer session. Questions are welcome on any of the Board‘s guidelines or standards, including the ADA and ABA Accessibility Standards and new standards for medical diagnostic equipment, as well… Read More »
Peerless-AV Joins Kiosk Manufacturer Association Board of Directors AURORA, Ill. – February 28, 2018 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, is pleased to announce it has joined the Self-Service Kiosk Association’s Board of Directors for 2018. Peerless-AV joins 16 companies in serving to lead efforts to promote best… Read More »
UX for Disabled Webinar from Paciello Group April 25 ADA kiosk question. How do you move from technical accessibility compliance to creating engaging, effective digital experiences for people with disabilities? One very successful way is to involve people with disabilities in User Experience (UX) activities throughout the lifecycle of a design and development project. But there can be… Read More »
