Category Archives: ADA Kiosk

ADA and Kiosks

Kiosk ADA Accessibility Resources & ADA Compliance

Regulatory agencies have a profound effect on the business of self-service. The kiosk manufacturer association (KMA) monitors kiosk and self-service ADA, Accessibility and the development & implementation of regulatory bodies and, where possible, we participate in the regulatory process by educating and informing agencies regarding our members & businesses.

Regulatory agencies have a profound effect on the business of self-service. The kiosk manufacturer association (KMA) monitors kiosk and self-service ADA, Accessibility and the development & implementation of regulatory bodies and, where possible, we participate in the regulatory process by educating and informing agencies regarding our members & businesses.

The Kiosk Manufacturer Association has looked at the various ADA regulations in the marketplace and distilled the “kiosk applicable” regulations.  There are actually two sets the KMA provides. The first are the current Mandatory requirements as reviewed by KMA with the U.S. Access Board.  The second is code of practice going forward with includes newer technologies such as voice command.

The fast reference for kiosks is our ADA Kiosk Checklist. Twenty questions you should ask yourself when planning a kiosk deployment.  Ad hoc questions regarding ADA are also covered in our Kiosks ADA FAQ.

For EV charging infrastructure the latest Design Guidelines by the U.S. Access Board are a must read.  We expect ANPRM in August and then the comments period before codification later this year. And not only EV infrastructure but also Kiosks and POS.

Recommended ADA Resources

  • Vispero – The Paciello Group (part of Vispero): The Paciello Group (TPG) is a world-class accessibility consultancy with a reputation for excellence. TPG helps clients achieve end-to-end accessibility for both software and hardware, including accessibility reviews and VPATs.
  • A primary source of ADA devices for accessibility is Storm Interface. They also make rugged keyboards and other input devices.  Storm also produced a very informative paper on Pin Pad Accessibility. — Accessibility – Implications on Keypad Design by Steve Greenaway
  • Tech For All Consulting –  Making Technology Accessible for Everyone. Experts in evaluation and universal design. Specialists in ADA and Accessibility.
  • YourDolphin Supernova kiosk software —
  • MimoMonitors – along with all types of touchscreens, Mimo also offers a haptic touchscreen for accessibility

Restaurant Accessibility is Win Win

Restaurant Accessibility Works for Customers and Business Nice point — An important first step for restaurants is to consider the ADA the baseline and the bare minimum, Knackstedt said. It may be a new way of thinking for some operators. But all operators, ultimately, have the same goal: to offer great hospitality to all. Here’s a summary of the key… Read More »

Self-Service Kiosk Association Board of Directors 2018

Self-Service Kiosk Manufacturer Association Board of Directors 2018 The Kiosk Manufacturer Association for Self-Service leads efforts to optimize self-service engagements & outcomes with retail technology such as self-serve order kiosks. PR Newswire link. Kiosk Industry Group Association  EASTLAKE, Colo., Feb. 20, 2018 /PRNewswire/ — The Kiosk Industry Association announces its Board of Directors for 2018. 17 companies serve in this capacity and… Read More »

Peerless-AV Joins Kiosk Manufacturer Association’s Board of Directors

Peerless-AV Joins Kiosk Manufacturer Association Board of Directors AURORA, Ill. – February 28, 2018 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, is pleased to announce it has joined the Self-Service Kiosk Association’s Board of Directors for 2018. Peerless-AV joins 16 companies in serving to lead efforts to promote best… Read More »

Android Kiosk Software Supports ADA Assistive Technology

NEW to KioWare for Android – Support Added for Storm Assistive Technology Products “Accessibility should be a strong consideration for any kiosk deployment. With this release, both KioWare for Windows and KioWare for Android support the heavily tested and well-respected Storm ATP suite of keypads, keyboards & other accessibility products.”  ~ Laura Miller of KioWare. KioWare has released… Read More »

Kiosk Manufacturers – Self-Service Perspective

Voice Recognition & Speech Self-Order Assist Coming – See KMA in NY at NRF Big Show Booth #1725 – Meeting notes U.S. Access Board (ADA) PRESS RELEASE  UPDATED: NOV 27, 2018 06:00 MST WESTMINSTER, Colo., November 27, 2018 (Newswire.com) – The Kiosk Manufacturer Association had the yearly meeting in Washington, D.C., on Oct. 16, 2018, with the United States Access… Read More »

Kiosk Manufacturer Association (KMA) Announces Research Panel, MCR and NRF

Press release BusinessWire Dec 13, 2019 WESTMINSTER, Colo.–(BUSINESS WIRE)–KMA’s ADA & Accessibility Research Panel serves as an ongoing feedback mechanism between KMA and the community. We invite companies interested in accessibility, associations dedicated to accessibility as well as users who are blind or partially sighted to join and share insights and opinions on accessible technology and more through… Read More »

AudioEye and Duda Launch First Digital Accessibility Partnership for Large-Scale CMS

Partnership enables more than 500,000 website customers to easily and affordably achieve legal compliance for digital accessibility TUCSON, Ariz., January 21, 2020 — AudioEye, Inc. (NASDAQ: AEYE), an industry-leading software solution delivering website accessibility compliance to businesses of all sizes, has announced a partnership with Duda, the leading web design platform for companies that offer web design services to small businesses. WCAG Conformance… Read More »

KMA New Accessibility Committee Chairpersons

From PRNewswire March 2020 WESTMINSTER, Colo., March 4, 2020 /PRNewswire/ — The Kiosk Manufacturer Association aka KMA announces our new ADA and Accessibility Chairpersons.  Serving as co-chairpersons for our committee is Randy Amundson of Frank Mayer and Associates, Inc. and Mr. Peter Jarvis of Storm Interface.  Randy is one of our founding chairpersons and is continuing in his support of KMA and ADA. Peter is a charter sponsor of… Read More »

Assistive Technology

Assistive Technology for Unattended Assistive technology refers to a wide range of tools and services that help people with disabilities live more independently and participate fully in society. Some of the most common types of assistive technology include: Braille: Braille is a tactile writing system that uses raised dots to represent letters and numbers. It is used by people who… Read More »

KMA Announces ADA Committee Co-Chairmen

ADA Kiosk News From Businesswire August 2021 August 18, 2021 03:39 PM Eastern Daylight Time DENVER–(BUSINESS WIRE)–KMA is pleased to confirm that Peter Jarvis has accepted a request to continue as Co-Chair of the Accessibility Committee. Working closely with Peter as Co-Chair will be Nicky Shaw of Storm Interface. “Thank you to Randy Amundson of FMA who previously served as… Read More »

Epic Welcome Kiosk That is Truly Height Adjustable

From PatientKiosk August 2021 Olea Kiosks®, Inc. Delivers Height Adjustable Austin Kiosk for Healthcare Patient Kiosk Check-In News from Olea Kiosks August 2021 Patient Kiosk Check-In Adjustable Height Olea Kiosks® Inc., today, announced the addition of its height-adjustable base for the Austin series kiosk.  This new addition is available for ordering now. With more than 2500 units in the… Read More »

McDonalds Kiosk ADA – Walkthru Video NFB

McDonalds Kiosk Accessibility Jan2022 Update McDonalds has taken the lead in testing and evaluating at large scale providing accessibility features for the blind. One of the improvements is by adding in a screen reader (JAWS Kiosk by Vispero) and coupling that with Storm Interface AudioNav assistive technology. Providing accessibility to every user group has taken on an even… Read More »

ADA Kiosk – Kiosk Retrofit for Usability & Accessibility Webinar

How to Retrofit Your Self-Service Kiosk for Usability and Accessibility Presented on June 14, 2022 at 12pm ET Join Laura Boniello Miller, Director of Business Development and Traci Martin Murray, Director of Business Development to discuss retrofitting options for making your kiosk deployment accessible to users with disabilities. You have already purchased and deployed kiosks but want (or… Read More »

EV Charging Recommendations by U.S. Access Board

EV Charging Station Recommendations From U.S. Access Board July 2021 The U.S. Access Board, an independent federal agency that issues accessibility guidelines under the Americans with Disabilities Act (ADA), Architectural Barriers Act (ABA), Rehabilitation Act of 1973 , and other laws, is providing a technical assistance document to assist in the design and construction of electric vehicle (EV) charging stations that are accessible… Read More »

Kiosk Accessibility Event – M-Enabling Summit

Kiosk Accessibility News AI and Digital Transformation: New Paradigms for Accessibility and Inclusion Strategies Note: Both Tech For All Consulting and TPGi (division of Vispero) are Sponsors for the Summit Join disability advocates, corporations, government agencies, academia, and accessibility executives at the 11th M-Enabling Summit, the leading all-inclusive conference and showcase dedicated to fostering innovations, solutions, and strategies for… Read More »

Self Service Kiosk News Feb 2023

Kiosk Industry Self Service News Feb 2023 DENVER, Colo., Feb. 20, 2023 (NEWSWIRE) — It’s President’s Day. And the Kiosk Manufacturer Association news centers around dispensing machines/kiosks and in particular legal cannabis and naloxone. In the naloxone news: last year (and year before) there were zero dollars budgeted by state, local and federal agencies for kiosks that dispense… Read More »

Kiosks and people who are blind or partially sighted

Kiosks and people who are blind or partially sighted As part of our continuing series on accessibility, we were fortunate to interview Sabine Croxford from Royal National Institute of Blind People (RNIB), one of the UK’s leading sight loss charities. By Evan Schuman — Computerworld Columnist,writer for TechCrunch, SCMedia, podcaster, blogger. The convenience and efficiency of kiosks is a powerful advantage… Read More »

HIMSS 2023 Self Service and Accessibility on Display in Booth 7431

HIMSS 2023, Booth 7431 – Making Technology Accessible Storm Interface are pleased to announce their participation at this year’s HIMSS Global Health Conference & Exhibition, the most influential health information technology event of the year. All self-service applications must be compliant with The Americans with Disabilities Act (ADA) and those designed for use in medical related situations are… Read More »

PSA – ADA Regulations for EV Vehicles, – Assistive Tech

ADA Regulations Update June 2023 June 15, 2023 — New updated dates for US Access Board NPRMs for EV and POS. Also, ANSI has just released their new EV standards, which include ADA considerations.  Thanks to Steve Taylor with TaylorPOS for reminding us of the NPRM dates. Useful reference links: SELF-SERVICE Dec 2023  https://www.reginfo.gov/public/do/eAgendaViewRule?pubId=202304&RIN=3014-AA44 EV NPRM 9/00/23  https://www.reginfo.gov/public/do/eAgendaViewRule?pubId=202304&RIN=3014-AA48… Read More »

DOJ NPRM on Web and Mobile Accessibility

DOJ Releases Standards for Review Editor Note:  Self-service kiosks and digital signage/interactive displays such as wayfinding for example and smart city are both considered “closed systems”. Websites are considered open systems.  Mobile applications are new and the proposed regulations there are likely to have the most impact The Department of Justice (Department) is publishing a Notice of Proposed… Read More »

Airport Kiosks – Do ADA (Only) Kiosks Discriminate against Tall People?

Standing Tall – Does ADA Discriminate? Editors Note: Being able to think critically about ADA is good practice.  There are many forms of accessibility and many of those are ignored in favor of the more popular. The writer is expressing their own opinion and not Kiosk Industry Group/Self Service Kiosk Machine.  Discussion was stimulated (see comments below) and… Read More »

Meeting the ADA compliance challenge

Meeting the ADA Kiosk compliance challenge Article from KioskMarketplace July 2014 For Greg Buzek, president of Franklin, Tennessee-based research firm IHL Group, ADA compliance makes good business sense for kiosk operators. “Understanding your customers means being able to accommodate all of them,” Buzek said. “This is particularly true whenever kiosk are deployed in stores. Retailers lose $435 billion… Read More »

ADA Point of Sale – Update from Kiosk Industry

ADA POS – Updates for Kiosk Industry December 2023 —  Looks like the release of guidance on point of sale by U.S. Access Board is going to be next spring We have some updates for ADA and kiosks. Add-on for Verifone POS Tactile “bumps” Tax incentives for ADA (deductions and credits) US Access Board meeting for January ADA… Read More »

ADA News – EZ Access® trademark Licensed by Assistra Technologies

ADA News – EZ Access® trademark Licensed by Assistra Technologies MADISON, Wis. – The Wisconsin Alumni Research Foundation (WARF) has executed an exclusive license agreement with Assistra Technologies, LLC, covering a portfolio of patents and trademarks relating to disability access systems for self-service kiosks, touch screen systems, and similar devices.  The patents included in the license cover a variety of aspects… Read More »

ADA Kiosk Accessibility and Self-Service

Touchscreen-based self-service technology is changing the way we do business, but one of the key challenges to widespread adoption is finding a way to make that technology useable by everyone. ADA Kiosk – Self-Service For All By Richard Slawsky contributor Interactive touchscreens are quickly becoming a key player in the kiosk world. Businesses ranging from fast-casual restaurants to health… Read More »

UNITED AIRLINES PURCHASES EZ ACCESS® CERTIFICATION FOR NEW SELF-SERVICE KIOSKS

Editors Note: We think this integration was “backed out” and replaced since the announcement. MADISON, WI  –  United Airlines has incorporated EZ Access® technologies into their new self-service kiosks to better ensure that the kiosks are accessible to all travelers. According to Jaymes Todero, United’s eCommerce Product Manager, “United strives to be an industry leader and a big part of… Read More »

In Kiosk ADA News – U.S. Access Board Meeting

In Kiosk ADA News – U.S. Access Board Meeting Kiosk Industry Group Association Quarterly News – Washington, D.C., Meeting with Access Board and Summit Research Report on Self-Checkout PRESS RELEASE  UPDATED: JAN 4, 2018 04:00 MST EASTLAKE, Colo., January 4, 2018 (Newswire.com) – In Kiosk Industry Association news is the successful meeting with the U.S. Access Board on how best for… Read More »

Kiosk Manufacturer Association News – ADA Committee Chairpersons for KMA Announced

Kiosk Manufacturer Association with ADA, NRF, and Emergency Kiosk updates PRESS RELEASE  UPDATED: OCT 8, 2018 05:00 MDT EASTLAKE, Colo., October 8, 2018 (Newswire.com) – The Kiosk Manufacturer Association (aka KMA) is pleased to announce the appointments of inaugural Chairpersons for the ADA and Accessibility Committee. Laura Miller of KioWare (https://kioware.com) and Randy Amundson of Frank Mayer, Inc. (https://frankmayer.com) have… Read More »

JAWS for Kiosk Screen Reader

JAWS For Kiosk Screen Reader Vispero®, the world’s leading assistive technology provider for the visually impaired, is excited to announce an addition to the Vispero family: JAWS For Kiosk. A collaboration between The Paciello Group (TPG) and the Freedom Scientific brand (owned by Vispero), JAWS For Kiosk is focused on delivering accessible kiosk solutions whether it’s through the… Read More »