Category Archives: ADA Kiosk

ADA and Kiosks

Kiosk ADA Accessibility Resources & ADA Compliance

Regulatory agencies have a profound effect on the business of self-service. The kiosk manufacturer association (KMA) monitors kiosk and self-service ADA, Accessibility and the development & implementation of regulatory bodies and, where possible, we participate in the regulatory process by educating and informing agencies regarding our members & businesses.

Regulatory agencies have a profound effect on the business of self-service. The kiosk manufacturer association (KMA) monitors kiosk and self-service ADA, Accessibility and the development & implementation of regulatory bodies and, where possible, we participate in the regulatory process by educating and informing agencies regarding our members & businesses.

The Kiosk Manufacturer Association has looked at the various ADA regulations in the marketplace and distilled the “kiosk applicable” regulations.  There are actually two sets the KMA provides. The first are the current Mandatory requirements as reviewed by KMA with the U.S. Access Board.  The second is code of practice going forward with includes newer technologies such as voice command.

The fast reference for kiosks is our ADA Kiosk Checklist. Twenty questions you should ask yourself when planning a kiosk deployment.  Ad hoc questions regarding ADA are also covered in our Kiosks ADA FAQ.

For EV charging infrastructure the latest Design Guidelines by the U.S. Access Board are a must read.  We expect ANPRM in August and then the comments period before codification later this year. And not only EV infrastructure but also Kiosks and POS.

Recommended ADA Resources

  • Vispero – The Paciello Group (part of Vispero): The Paciello Group (TPG) is a world-class accessibility consultancy with a reputation for excellence. TPG helps clients achieve end-to-end accessibility for both software and hardware, including accessibility reviews and VPATs.
  • A primary source of ADA devices for accessibility is Storm Interface. They also make rugged keyboards and other input devices.  Storm also produced a very informative paper on Pin Pad Accessibility. — Accessibility – Implications on Keypad Design by Steve Greenaway
  • Tech For All Consulting –  Making Technology Accessible for Everyone. Experts in evaluation and universal design. Specialists in ADA and Accessibility.
  • YourDolphin Supernova kiosk software —
  • MimoMonitors – along with all types of touchscreens, Mimo also offers a haptic touchscreen for accessibility

Kiosk Manufacturer Association News – ADA Committee Chairpersons for KMA Announced

Kiosk Manufacturer Association with ADA, NRF, and Emergency Kiosk updates PRESS RELEASE  UPDATED: OCT 8, 2018 05:00 MDT EASTLAKE, Colo., October 8, 2018 (Newswire.com) – The Kiosk Manufacturer Association (aka KMA) is pleased to announce the appointments of inaugural Chairpersons for the ADA and Accessibility Committee. Laura Miller of KioWare (https://kioware.com) and Randy Amundson of Frank Mayer, Inc. (https://frankmayer.com) have… Read More »

U.S. Access Board Webinar: Accessible Airport Terminals

U.S. Access Board Webinar: Accessible Airport Terminals (June 7) For Airport Kiosk Accessibility Regulations, the next webinar in the U.S. Access Board’s free monthly series will take place June 7 from 2:30 – 4:00 (ET) and review accessibility requirements for airports under the ADA and other laws. The session will focus on areas of special concern, including passenger loading zones, self-service ticketing kiosks, security checkpoints, boarding… Read More »

ADA Kiosk Accessibility and Self-Service

Touchscreen-based self-service technology is changing the way we do business, but one of the key challenges to widespread adoption is finding a way to make that technology useable by everyone. ADA Kiosk – Self-Service For All By Richard Slawsky contributor Interactive touchscreens are quickly becoming a key player in the kiosk world. Businesses ranging from fast-casual restaurants to health… Read More »

U.S. Access Board 2018 Meeting KMA ADA Board

We had our yearly meeting in Washington, DC on October 16th, 2018 and it was a productive meeting.  We thank the U.S. Access Board for having us and meeting with us. Thank you. In attendance: David Capozzi, Executive Director of the U.S. Access Board David Yanchulis, Director of Technical and Information Services Bruce Bailey, Accessibility and IT Specialist… Read More »

ADA Kiosk – High Level Overview of Rule Making U.S. Access Board

Sept 13, 2017 — The U.S. Access Board recently updated the 508 requirements for accessible ICT (information and communication technology) in the Federal space.  This is their “press release”. About the Update of the Section 508 Standards and Section 255 Guidelines for Information and Communication Technology On January 18, 2017, the U.S. Access Board published afinal rule updating accessibility requirements… Read More »

ADA Kiosk – ANPRM Issued by U.S. Access Board Today

Accessibility Guidelines; Self-Service Transaction Machines and Self-Service Kiosks As noted on Federal Register September 21, 2022 — Note too that we did a commentary on AVIXA regarding this. That also includes European notes from ETSI. AGENCY: Architectural and Transportation Barriers Compliance Board. ACTION: Advance Notice of Proposed Rulemaking. SUMMARY: The Architectural and Transportation Barriers Compliance Board (“Access Board” or “Board”)… Read More »

ADA Kiosk – News from the U.S. Access Board – September/ October 2017

News from the U.S. Access Board  •  September/ October 2017 Access Board to Host Workshop Comparing Accessibility in the U.S. and Australia GSA Holds Interagency Forum on Refreshed Section 508 Standards Access Board to Meet November 15 Upcoming Board Webinars Mayer-Rothschild Foundation Releases Report on Grab Bar Research Transportation Research Board Issues Airport Wayfinding Guide Access Board to Host… Read More »

ADA Kiosk News from the U.S. Access Board – March/ April 2019

access-board.gov  •  contact us Access Currents  News from the U.S. Access Board  •  March/ April 2019   Follow the Board on Twitter Access Board to Hold Town Hall Meeting and Training in Indianapolis on May 21 Karen Tamley Elected Access Board Chair Upcoming Board Webinars Poland Creates Entity Modeled after the U.S. Access Board Congressional Measures Address Airline Accessibility… Read More »

In Kiosk ADA News – U.S. Access Board Meeting

In Kiosk ADA News – U.S. Access Board Meeting Kiosk Industry Group Association Quarterly News – Washington, D.C., Meeting with Access Board and Summit Research Report on Self-Checkout PRESS RELEASE  UPDATED: JAN 4, 2018 04:00 MST EASTLAKE, Colo., January 4, 2018 (Newswire.com) – In Kiosk Industry Association news is the successful meeting with the U.S. Access Board on how best for… Read More »

Restaurant Accessibility is Win Win

Restaurant Accessibility Works for Customers and Business Nice point — An important first step for restaurants is to consider the ADA the baseline and the bare minimum, Knackstedt said. It may be a new way of thinking for some operators. But all operators, ultimately, have the same goal: to offer great hospitality to all. Here’s a summary of the key… Read More »

ADA Kiosks – HHS Section 504 Proposed Rule Writeup

HHS Proposed Rule for Section 504 HHS Section 504 Proposed Rule There is a new entry on Federal Register for addressing disability. You may submit electronic comments at http://www.regulations.gov by searching for the Docket ID number HHS–OCR–2023–0013. Follow the instructions at http://www.regulations.gov online for submitting comments through this method.  For more info contact Molly Burgdorf, Office for Civil Rights, Department of Health and Human… Read More »

JAWS Accessibility Kiosk – Mitigate Your Website Liability

From the THEPACIELLOGROUP website and Matt Ater  — March 2020 Editors Note:  It is a fact that more than ever before companies are relying on the website to service customers.  But are all customers being served?  Liability for accessibility is the #1 concern for corporate websites. Let Vispero help guide you. JAWS Accessibility: Selecting the Correct Input Device… Read More »

ADA Kiosk Whitepaper 2017

CONTENTS Section 1: A changing landscape page 3 Section 2: Mandates, legal requirements, responsibilities page 4 Section 3: Consequences page 5 Section 4: Audible and tactile system navigation page 6 Section 5: Strategies for success page 8 Section 6: A Collaboration with RNIB page 9 SECTION 1 A changing landscape Community expectations “The most common disability in the world… Read More »

CSUN 2020 Conference – Kiosks Assistive Technology

CSUN 2020 Conference – Kiosks From CSUN website Feb 2020 KMA at CSUN This March 11th-13th, Vispero will be leading multiple presentations on kiosk accessibility at CSUN’s Annual Accessibility Conference being held in Anaheim, CA. Vispero’s Vice President and subject matter expert Matt Ater, will lead a panel of kiosk accessibility experts on “Lessons Learned from Developing Accessible Kiosks”. The… Read More »

European Accessibility EAA Guidelines & Storm Interface

Storm’s New European Sales Manager Prioritizes EAA Although the deadline for complying with the European Accessibility Act (EAA) is June 2025, suppliers and deployers of self-service technology in the EU seem mostly unaware of its existence. This is a situation that Storm’s newly appointed European Sales Manager, Matthijs Verhagen, is determined to remedy. Having previously worked for a… Read More »

ADA Kiosk News – DOJ Title II final rule

DOJ Title II final rule on web accessibility Very nice writeup and analysis of the key points on the just released (April 2024) rule on web accessibility. Here’s a summary of the key points: DOJ Title II Final Rule: The page discusses the Department of Justice’s final rule on web accessibility, which includes mobile apps. Definitions: It provides… Read More »

Ticketing & POS ADA Panel w/ U.S. Access Board

PRNewswire press release by the Kiosk Association on open video conference next week with U.S. Access Board Public Welcome – U.S. Access Board Panel Discussion on SSTMs The U.S. Access Board will host panel discussions on self-service transaction machines (SSTMs), including point-of-sales machines & ticket kiosks, at its next virtual Board meeting on May 19 from 1:00 – 3:15 (ET). The Association is participating… Read More »

Kiosk Association & US Access Board – POS & Ticketing

Coming Up May 19th From PRNewswire NEWS PROVIDED BY Kiosk Manufacturer Association  May 13, 2021, 17:06 ET DENVER, May 13, 2021 /PRNewswire/ — The U.S. Access Board will host panel discussions on self-service transaction machines (SSTMs), including point-of-sales machines & ticket kiosks, at its next virtual Board meeting on May 19 from 1:00 – 3:15 (ET). The Association is participating as a panelist. One panel is… Read More »

Kiosk Accessibility – McDonalds Kiosk Article

Screen Reader Kiosk News All company-owned restaurants to offer screen-reader on their kiosks by 2022 In Brief Mounting new keypads and headphone jacks to the touch-screen kiosks it introduced in 2015. Blind users can connect their headphones to the system and browse the digital menu using screen-reader technology and tactile arrow buttons, adding items to their basket by… Read More »

JAWS for Kiosk Screen Reader

JAWS For Kiosk Screen Reader Vispero®, the world’s leading assistive technology provider for the visually impaired, is excited to announce an addition to the Vispero family: JAWS For Kiosk. A collaboration between The Paciello Group (TPG) and the Freedom Scientific brand (owned by Vispero), JAWS For Kiosk is focused on delivering accessible kiosk solutions whether it’s through the… Read More »

JAWS Kiosk® awarded Judge’s Choice Award Improving Travel Experience

JAWS Kiosk Screen Reader Software Recognized by Travel Industry From TPGi Blog Apr2021 — JAWS Kiosk awarded Judge’s Choice Award (first place) at this year’s TravelAbility Summit Launchpad event held on April 1, 2021. The JAWS Kiosk screen reader solution earned high praise for criteria such as articulation of a problem and solution, enhancing the travel experience for… Read More »

JAWS Kiosk Screenreader Comes to Penn State Food Service

Penn State Partners with TPGi® to Make Food Service Kiosks Accessible for Blind and Low-Vision Users CLEARWATER, Fla., Sept. 26, 2023 /PRNewswire/ — Penn State has partnered with TPGi®, a Vispero® company and global leader in accessibility software and services, to assist in providing students and faculty with more accessible food service kiosks. Recognizing that screen readers needed to be implemented into its current… Read More »

McDonald’s Kiosks and National Federation of the Blind Collaborate

From the NFB May 2021 Editors Note:  McDonald’s owns about 5% of its nearly 14,000 domestic locations and the remainder are franchised. McDonald’s has more than 39,000 locations worldwide.  Blind Americans Commend McDonald’s for Commitment to Accessibility Baltimore, Maryland (May 2021): The National Federation of the Blind, America’s civil rights organization of the blind, and McDonald’s USA announce… Read More »

McDonalds Kiosk ADA – Walkthru Video NFB

McDonalds Kiosk Accessibility Jan2022 Update McDonalds has taken the lead in testing and evaluating at large scale providing accessibility features for the blind. One of the improvements is by adding in a screen reader (JAWS Kiosk by Vispero) and coupling that with Storm Interface AudioNav assistive technology. Providing accessibility to every user group has taken on an even… Read More »

ADA News – EZ Access® trademark Licensed by Assistra Technologies

ADA News – EZ Access® trademark Licensed by Assistra Technologies MADISON, Wis. – The Wisconsin Alumni Research Foundation (WARF) has executed an exclusive license agreement with Assistra Technologies, LLC, covering a portfolio of patents and trademarks relating to disability access systems for self-service kiosks, touch screen systems, and similar devices.  The patents included in the license cover a variety of aspects… Read More »

HIMSS 2023 Self Service and Accessibility on Display in Booth 7431

HIMSS 2023, Booth 7431 – Making Technology Accessible Storm Interface are pleased to announce their participation at this year’s HIMSS Global Health Conference & Exhibition, the most influential health information technology event of the year. All self-service applications must be compliant with The Americans with Disabilities Act (ADA) and those designed for use in medical related situations are… Read More »