Category Archives: ADA Kiosk

ADA and Kiosks
Kiosk ADA Accessibility Resources & ADA Compliance

Regulatory agencies have a profound effect on the business of self-service. The kiosk manufacturer association (KMA) monitors kiosk and self-service ADA, Accessibility and the development & implementation of regulatory bodies and, where possible, we participate in the regulatory process by educating and informing agencies regarding our members & businesses.

ADA Kiosk – ANPRM Issued by U.S. Access Board Today

ada kiosk reach illustration

Americans With Disabilities Act Accessibility Guidelines for Buildings and Facilities; Architectural Barriers Act Accessibility Guidelines; Self-Service Transaction Machines and Self-Service Kiosks As noted on Federal Register September 21, 2022 — Note too that we did a commentary on AVIXA regarding this. That also includes European notes from ETSI. AGENCY: Architectural and Transportation Barriers Compliance Board. ACTION: Advance Notice… Read More »

ADA Kiosk News – U.S. Access Board Webinar: Open Question and Answer Session (March 1)

ADA Kiosk News – U.S. Access Board Webinar: Open Question and Answer Session (March 1) The next webinar in the U.S. Access Board‘s free monthly series will take place March 1 from 2:30 – 4:00 (ET)and feature an open question-and-answer session. Questions are welcome on any of the Board‘s guidelines or standards, including the ADA and ABA Accessibility Standards and new standards for medical… Read More »

New Sponsor – Tech For All Accessibility & UI – ADA Consulting

New Sponsor (2 year) TFA Consulting We welcome Tech For All Consulting to the Kiosk Manufacturer Association. Tech for All is also now a member of the KMA Accessibility Committee. Our Story For over fifteen years, our international accessibility and universal design consulting firm has served small companies, Fortune 500 corporations, educational institutions, government agencies, and nonprofit organizations… Read More »

ADA Kiosk – Kiosk Retrofit for Usability & Accessibility Webinar

retrofit kiosk ada

How to Retrofit Your Self-Service Kiosk for Usability and Accessibility Presented on June 14, 2022 at 12pm ET Join Laura Boniello Miller, Director of Business Development and Traci Martin Murray, Director of Business Development to discuss retrofitting options for making your kiosk deployment accessible to users with disabilities. You have already purchased and deployed kiosks but want (or… Read More »

ADA Kiosks – Senate Testimony on Accessible Federal Technology & Title III

Accessible Federal Technology Senate Hearing

How To Improve Accessibility – Testimony by Eve Hill July 2022 Testimony of Eve Hill during Senate Hearing. She calls out the Social Security Administration intake kiosks, calls for enforcement tools among other things and ending the immunity of the federal government for its wide-ranging violations. Interesting point raised “if Access Board is given enforcement authority”. Many thanks… Read More »

Regulatory News – ADA Kiosk, POS Kiosks, and EV Charging Update

ADA Kiosk

Updated Regulatory Information for Kiosks, POS and EV Charging – June 2022 The big news is that the U.S. Access Board has announced its next session which include EV Charging Stations, Kiosks and POS. Not quite sure of the difference between information transaction machines and kiosks but we will find out. For more updates and information contact [email protected]… Read More »

Examining ADA lawsuits on point of sale devices

At this point, determining whether a particular kiosk complies with the ADA, requires a fact intensive, device-by-device inquiry. Source: www.insidecounsel.com Redbox’s recent settlement of a class action lawsuit alleging that its video rental kiosks in California were not accessible to the blind provides a good example of the potential exposure businesses face. As part of the settlement, Redbox… Read More »

McDonalds Kiosk ADA – Walkthru Video NFB

mcdonalds kiosk accessibility walkthru

McDonalds Kiosk Accessibility Jan2022 Update McDonalds has taken the lead in testing and evaluating at large scale providing accessibility features for the blind. One of the improvements is by adding in a screen reader (JAWS Kiosk by Vispero) and coupling that with Storm Interface AudioNav assistive technology. Providing accessibility to every user group has taken on an even… Read More »

Kiosk Accessibility – McDonalds Kiosk Article

McDonalds Restaurant Kiosk Switzerland

Screen Reader Kiosk News All company-owned restaurants to offer screen-reader on their kiosks by 2022 In Brief Mounting new keypads and headphone jacks to the touch-screen kiosks it introduced in 2015. Blind users can connect their headphones to the system and browse the digital menu using screen-reader technology and tactile arrow buttons, adding items to their basket by… Read More »

KMA New Accessibility Committee Chairpersons

US Access Board ADA and Accessibility Meeting

From PRNewswire March 2020 WESTMINSTER, Colo., March 4, 2020 /PRNewswire/ — The Kiosk Manufacturer Association aka KMA announces our new ADA and Accessibility Chairpersons.  Serving as co-chairpersons for our committee is Randy Amundson of Frank Mayer and Associates, Inc. and Mr. Peter Jarvis of Storm Interface.  Randy is one of our founding chairpersons and is continuing in his support of KMA and ADA. Peter is a charter sponsor of… Read More »

ADA Kiosk Quest Diagnostics Update + Walmart Blind Access

kiosk ada

Thanks to William Goren and https://www.understandingtheada.com/ — From updated Kiosk Accessibility: The Law is Paying Attention Quest Diagnostics Update + Walmart Blind Access In Brief Court rejected Quest request to dismiss ACB suit. It is moving ahead Quest has already conceded “effective communication” not provided Class action enabled which means corrective measures would need to be done across the… Read More »

U.S. Access Board Webinar: Accessible Airport Terminals

U.S. Access Board Webinar: Accessible Airport Terminals (June 7) For Airport Kiosk Accessibility Regulations, the next webinar in the U.S. Access Board’s free monthly series will take place June 7 from 2:30 – 4:00 (ET) and review accessibility requirements for airports under the ADA and other laws. The session will focus on areas of special concern, including passenger loading zones, self-service ticketing kiosks, security checkpoints, boarding… Read More »

Kiosk Software Accessibility – New KioWare Zoom Text, EZAccess, and Cash + EMV

Editors Note: New kiosk software release KioWare for Windows (Version 8.7)! New accessibility features are now available (such as ZoomText and JAWS for the visually impaired).  Support for EZ® Access Keypad.  (See upcoming Accessibility Seminar). Also added are a number of new devices, including an EMV compliant option using the Elavon processor via the OTI Trio (see UCP).… Read More »

Pursuant Health kiosks for Diabetes to offer Risk Test

Pursuant Health’s national, in-store health kiosk network will begin connecting consumers to the American Diabetes Association’s Diabetes Risk Test.

Source: www.chaindrugreview.com

Pursuant Health said the ADA’s test, which helps build public awareness of the risks for type 2 diabetes, will be available through its more than 3,600 health kiosks in retail pharmacy locations, including such chains as Walmart and Safeway. Plans call for Pursuant’s kiosks to offer the test for three years, starting in November recognition of American Diabetes Month.

ADA Kiosk – National Council on Disability Issues Report

ADA kiosk, HIPAA kiosk, ADA tablet kiosk, HIPAA tablet kiosk, PCI, Section 508

Source: www.ada-kiosk.com

The National Council on Disability (NCD) has issued a report on measures to ensure access to information and communication technologies for people with disabilities. The document provides recommendations to the President, Congress, and federal agencies, as well as to the technology industry, the private sector, and state and local governments. NCD provided a briefing on the report at the Capitol on October 7 with representatives from industry, disability groups, and federal agencies, including the Access Board.

ADA Kiosks – Walmart settles over payment machines

Walmart has agreed to settle a disability-rights suit by installing equipment in its stores in California that will enable people in wheelchairs to read the screens at checkout display terminals and make credit card purchases on their own. The proposed settlement in federal court in San Francisco is intended to make the point-of-sale machines at Walmart’s more than 200 stores in the state accessible to the more than 300,000 Californians who use wheelchairs or motorized scooters. 

Source: m.sfgate.com

Big deal for NCR who now needs to fix their design?

ADA Kiosk Whitepaper – kiosks, POS & Walmart

Whitepaper on ADA Kiosk, POS Terminal and Walmart [Editor Note]  Thanks to Steve Taylor of Taylor Stands for the following information. Recently Walmart had a ruling in California go against it in the case of improper ADA access for its self-checkout terminals.  Here is part of the argument which settled the case.  Walmart settled the case but we of… Read More »

ADA Kiosks – American Council of the Blind sues Eatsa

The American Council of the Blind has sued Eatsa, a fast-food chain that uses automated self-service kiosks and ordering apps, over insufficient access, according to a press release. Disability Rights Advocates (DRA), a national nonprofit legal center, filed

Source: www.fastcasual.com

Its pretty simple providing some access for the blind, doesn’t have to be every single machine. Somebody did not think this thru…

UNITED AIRLINES PURCHASES EZ ACCESS® CERTIFICATION FOR NEW SELF-SERVICE KIOSKS

Editors Note: We think this integration was “backed out” and replaced since the announcement. MADISON, WI  –  United Airlines has incorporated EZ Access® technologies into their new self-service kiosks to better ensure that the kiosks are accessible to all travelers. According to Jaymes Todero, United’s eCommerce Product Manager, “United strives to be an industry leader and a big part of… Read More »

Section 508 Best Practices Webinar: Revised 508 Standards in Practice

Section 508 Best Practices Webinar:   Section 508 Webinars — The next webinar in the Section 508 Best Practices Webinar Series will take place May 29 from 1:00 to 2:30 (ET) and cover strategies for meeting the updated 508 Standards in federal procurements. Presenters from the General Services Administration (GSA) will review available tools and resources, such as an Applicability Checklist on the… Read More »

Blind Marylanders sue Walmart, saying self-serve checkouts violate ADA

Three blind Maryland residents and the National Federation of the Blind are suing Walmart.

Source: www.baltimoresun.com

The plaintiffs are seeking a permanent injunction that would require Walmart to make its self-service kiosks throughout the U.S. accessible to blind customers; a declaration that Walmart has been violating the ADA; and court costs and attorneys’ fees.

 

According to the suit, Morales and Boyd were checking out at a self-service kiosk when Morales handed an employee her debit card and instructed the employee to enter her pin number on the keypad. She expected to pay about $80 for her items, according to the suit. During the transaction, the screen prompted the users to take money from the machine, the suit claims. When Morales and Boyd left the store, they asked a bystander to read the receipt and realized Morales was charged about $120.

 

They re-entered the store and called police, and the $40 was ultimately returned, according to the complaint.

Disabled Access – How Self-Service Kiosks Help Hotels, Restaurants

blind kiosk access

Self-Service Kiosks for Hotels, Restaurants Article on Hospitality Tech by Vispero Feb 2020 By Laura Boniello Miller, Corporate Business Development Manager for the JAWS Kiosk program at Vispero, parent company of The Paciello Group – 02/26/2020 People with disabilities travel and dine out just like everyone else. Research conducted by the Open Doors Organization in 2015 found that… Read More »

Temperature Kiosk – Full CDC Compliance and Accurate

Checkpoint Temperature Kiosk FAQ

Checkpoint COVID-19 Health Screening Kiosk Reopening during the COVID-19 “new normal” brings a unique set of challenges for employers, starting with how to keep your employees and visitors safe. The Center for Disease Control’s current guidelines recommend that employers should offer daily health screening checks before allowing entry into a facility. Daily Proof of Screening Kiosk Group’s CheckPoint… Read More »

ADA News – EZ Access® trademark Licensed by Assistra Technologies

ADA News – EZ Access® trademark Licensed by Assistra Technologies MADISON, Wis. – The Wisconsin Alumni Research Foundation (WARF) has executed an exclusive license agreement with Assistra Technologies, LLC, covering a portfolio of patents and trademarks relating to disability access systems for self-service kiosks, touch screen systems, and similar devices.  The patents included in the license cover a variety of aspects… Read More »